The hotel is definitely not 4 stars, but a maximum of 2.

Written: 20 june 2014
Travel time: 8 — 18 june 2014
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 4.0
1. We chose a hotel based on the fact that it is declared as 4 *. Check-in took half an hour, because. it turned out that the magnetic card to the number does not work, as a result, they suffered with opening the doors with a key.
2. Pluses of the hotel - a large area. Quite well-groomed and green. No other merit was found.
3. Our number turned out to be two-room (106), seemingly decent. The bathroom looks normal, but really after taking a shower, the whole floor floats and you had to wipe it with a towel for your feet, otherwise you have to wait half a day for everything to dry, because. water was leaking from the floor (there are stock holes). This is a very huge drawback when you need to wash the floors on vacation.

4. On the 3rd day of our holiday, repairs began on the second floor from the top, it was very noisy, from the sounds of metal on the tiles to the drill, it lasted for the remaining 6 days of rest, from 8 am to 11 am. All our requests were eventually ignored. Even when I was sick, I couldn’t leave the room, they continued to drill despite the fact that we didn’t complain to anyone.
5. room on the 1st floor, respectively, there is no balcony, there is, as it were, a terrace overlooking the green area, where walking people from the street can go, so we did not dare to leave things there. There is constant noise on the street due to the workers who cut the bushes for several days and rested there. Accordingly, we could not sit at a table on our terrace. Yes, and there was nowhere to dry clothes there.
6. Room cleaning was the first 2 days, and then you had to ask. Often returned to the room and there were no towels, no paper, especially cleaning. We spent a lot of time clarifying. The towels were even given out with holes.
7. Food is very scarce. Vegetables in the morning - poor quality tomatoes and cucumbers. Many dishes - with vinegar, you can spoil the stomach. Of the fruits, they caught a couple of times finely chopped watermelon, which was taken out for a maximum of 10 people, and at least 70 sat in the dining room. There is meat. Sometimes there was not enough bread, especially dark bread.
8. The declared wi-fi did not work at all for days on end, and if it did, the speed was very slow.
9. A lot of Russians, especially with small children.
10. The water in the pool was muddy and dirty for several days, and the women's toilet on the territory of the pool was always closed, I had to go either to the men's (very dirty) or to the room.
Many rested before, even in 3 * conditions are better than here. I can say one thing that people in this hotel are not considered, there is no respect for anyone, even for women in position and with children.
Translated automatically from Russian. View original