Terrible service, food, rude

Written: 24 july 2021
Travel time: 16 — 27 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 3.0
We are currently staying at this hotel. Let's just say that a 4 * hotel has clearly finished painting itself. Three stars is the maximum. Those who write about good service and food, apparently never rested in normal conditions. The only positives of the hotel are the rooms and compactness. That's all. Meals at Al Inclusive are FB with free drinks and then one glass in one hand. The AI ​ ​ system includes soft drinks at bars and local alcohol (not all). Local brandy, disgusting quality (tastes like burnt plastic), local UZO tincture and local liqueurs (Amaretto, Triple Sec) liqueurs are rather syrups that give a little alcohol. At the same time, the norm in one hand is a maximum of 60 gr. Do not wait for water in the minibar. Upon arrival, they give a bottle and everything, at the bar only in glasses, if you want to take water to the beach with you, buy it. Saving on water, in the crazy heat is a mockery of the guests. There is a sense of undisguised savings on everything.

The food is monotonous and not tasty.

For 8 days, everything is already tired of worse than bitter radish. Constantly the same. Lots of semi-finished products of dubious quality. You can’t take food out of the restaurant, once I couldn’t go to lunch (due to health reasons), my husband and son got me food, but the waiter attacked the child, began to scare him with fines, while the child explained that the food was for a mother who was not feeling well , zero response. Later, one of the owners of the hotel explained to me that this was done for the purpose of safety, they say, what if I don’t eat right away, the food will be lost and I will get poisoned. All this sounds great, except for one BUT, the same owner said that if we can't come to the meal, we should order a box in the restaurant. And here the logic is not clear: the food taken out on the plate will disappear, but not in the box? And another question is what they will put in this box. And actually, how can I order boxing in advance, I’m not Vanga to foresee when I will feel bad.
The fool understands that this is an ordinary redneck. The same zhlobstvo and on bars, drinks are free only until 22:00. At 22:01 you will be asked for money for water. In the bar, the waiters frankly do not add alcohol, and when you point it out to them, you are simply sent in a rude manner.
Cleaning in the room is terrible, the maximum is for you to put towels and sheets. In the shower for 8 days a bunch of empty jars have accumulated, as they stood and stand, sand in the room is like in a desert. No one even thought to walk with a wet cloth. In addition, the cleaning lady allows herself to walk around the room without protective equipment, which is unacceptable at this time. In addition, as the hotel filled up, hot water miraculously disappeared, if you want to wash yourself after 21:00, wash yourself with cold water.
The beach is about 10 minutes walk from the hotel, in principle, it’s normal, but there’s a problem, the beach strip is very narrow, and there are a lot of hotels in the area, so there’s nowhere to lie on the beach, or rather there are places on sunbeds, but the price is from 6 euros.
To enter the room you need special shoes, everywhere there are large pebbles and cobblestones, it is very easy to beat your feet.
The hotel has a pool with sun loungers, but the hotel does not provide towels, or rather they do, but for a deposit of 20 euros, this is unacceptable for 4 *.
And another nonsense, everywhere in the world check-out from hotels takes place at 12:00 and only in this hotel you will be kicked out of your room at 11:00.
In general, I would not recommend this hotel, the overall rating is 2 out of 10. Advice for hotel owners: stop saving on the comfort of guests, remove boors from bars, this is unacceptable.
Translated automatically from Russian. View original
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