Maybe not quite "luxury", but at an autumn price it is very worthy

Written: 7 november 2013
Travel time: 6 — 17 october 2013
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 9.0
Cleanliness: 8.0
Food: 8.0
Amenities: 7.0
Were in the first half of October. Family with two children 6 years old. Impressions - the most positive. At the end of the season, of course, not all services in the hotel are already working at full capacity (say, there were no performances in the kids club and they were fed only lunch, without afternoon tea and dinner). But the pluses are significant - firstly, a very attractive price; secondly - no flea market; well, the weather is not hot, it suits us better (there is more that the sea at this time is still warm - it feels like 23-24 degrees).
The fact that the hotel is positioned as a luxury hotel, with a heavily reduced autumn price paid, left a feeling of excellent value for money.
I especially note the family room (they lived in the 4000s, next to the kids club): spacious, not shabby, cozy. The living room (with children's beds) and the bedroom are separated by a long corridor and two lockable doors. Two balconies - each of the rooms. Two and a half stylish bathrooms (two showers, three washbasins, two toilets, bidet, bathtub). True, the originally proposed room had to be asked to be changed - located on the first floor, it "pleased" with stale air due to dampness and a complete lack of views from the balconies (only the back wall of the bungalow building in front of it). But after walking for three hours, we moved to exactly the same layout/equipment room on the floor above, and everything fell into place.

The staff deserves gratitude - the reception staff and those who, on their behalf, carried out our requests: as I said, the room was changed without problems, as soon as a suitable one was vacated; non-working socket at the bedside table - immediately repaired; you need an electric extension cord - they immediately gave it to your hands; need an additional device for mosquitoes (one was in the room immediately) - delivered in the evening; hair dryer stopped working - they immediately replaced it; it was necessary to send a scan of the passport to the insurance company to call the doctor - they gave free access to WiFi. They communicate in good English. In general, well done, thanks to them.
In the same way, they were satisfied with the teacher Olga in the children's club. In general, in terms of equipment, area, variety, the Minoan park of Kapsis is the best of the children's clubs that we met in resort hotels.
Breakfasts at Red Pepper are quite satisfactory: although the assortment is the same all the time, it is wide enough to vary your breakfast, and orange juice and champagne certainly add a touch of chic.
After these breakfasts, we practically didn’t go to lunch (the children were fed in the Minoan club), and we went to dinner in one of the taverns on the embankment of Agia Pelagia. Of the best remembered as the fish tavern / pizzeria "Bravo" and a restaurant with an intricate name in Greek, located closer to the gate leading from Capsis to the embankment (next to the cafe "La Piazza").
We took a car for three days in the office just above the main entrance to Capsis (Motorsun, it seems) - it turned out a little better for the price / class of the car than in those that are directly opposite the entrance to the hotel.
Enough has been written about the exceptional, as for Crete, greenness of the hotel territory and the convenience of the beach in previous reviews. In general - I recommend, not at the peak of the season - that's for sure.
Translated automatically from Russian. View original