not five!!

Written: 19 august 2012
Travel time: 1 — 7 august 2012
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rested 6-17.08. 2012 two adult children aged 16 and 17 and a child of 6 Pegasus "annex room" booked us - we were not warned about this! at the reception they told us that they would improve our rooms, but with the condition that if they need these rooms, they will move us to what they booked for us. settled and lived in them for 5 days. Then they asked to move, they moved - for me, if the hotel is considered 5 *****, then let this number be anywhere, but it should be five stars! The rooms are smaller than they used to be, the bath needs a separate description! Bath - sit-down!! ! - There are no curtains, Husband - 175 cm, 98 kg - I can only guess what he experienced when visiting her, and when we went in after him, the foot towel - did not change at all, just hung it again and again on the edge of the bath, The mirror was all splashed even before our arrival, wiped on the fourth day of our stay. Finished off a running cockroach on a crib! Of course they can run everywhere. The children lived in the next room, a double bed - for a girl of 17 years old (niece), a single bed - for a son of 16 years old, a single bed suddenly disappears the day before departure, they came in the afternoon to change clothes, there is no bed, although she was still there before dinner! I call the reception, I ask where the bed is, they ask me in response "do you really need it? " This question should have been asked a little earlier, before taking it out, despite the fact that we had indicated that the room had two beds !! , True, after 15 minutes we heard rustling and exclamations from the corridor - two maids were dragging the bed back. In the same building lived people from the hotel "stella village 4 *" In general, somehow somehow we were moved to a 4 * hotel or they improved the rooms and settled in our "5 *" Opinion of our family - "annex room "- pulls in general by 3 *** + from the strength, from the outside, in general, a shed, " hostel ", " communal apartment "- we heard this from passing neighbors. By the way, before the trip, we looked at the photo of the hotel on the sites and Pegasus also showed it, everything looks great there, but there is no photo of the "annex room" on any site !! ! Once visited the a la carte restaurant - excellent, very tasty! ! The dining room is also good. Three times a week themed dinners. Beach and sea for a 6 year old child - just super. Pools - I have never seen them cleaned, during the day they already looked unclear, none of our family had a desire to splash there, a 6-year-old child, of course, was delighted with the children's slides, In the neighboring "stella village" - it was clear how filters work! I didn't see it in the Palace. In general, we had a great rest - the sea is beautiful.
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