Terrible catering, unfriendly staff

Written: 13 july 2021
Travel time: 30 june — 11 july 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 4.0
Food: 2.0
Amenities: 4.0
The hotel is not recommended. Extremely unfriendly staff, terrible food organization. An aged man at the entrance to the restaurant poisoned our rest every day with his angry displeased look and artificial insincere phrase "Bon appetite", which, given his eternally dissatisfied face, nervousness and claims, only irritated.

From the pros: good location, a good pool with a small green area, you can take towels on bail at the bar, a couple of minutes to the sea, a city beach, near the port and the central promenade, 2 sun loungers and an umbrella 5 euros, towels are changed every day, waiters in the restaurant they try very hard, but still do not have time to serve everyone, because there are more people in the hotel than the hotel restaurant can serve with high quality.

Cons that seriously spoiled the rest and left a residue:

1) Most importantly, if you like to enjoy visiting a restaurant, then this hotel is not for you; the restaurant is small, inside, without a summer terrace, the restaurant serves several hotels, in general there are 500 people, and there are only about 50-60 seats in the restaurant, 30-40 people constantly line up in front of the restaurant waiting for a free seat, you have to wait 20-30 minutes to go in, when you come in it turns out that all the delicious food, fruits, desserts are over, there are pasta and vegetables left, and you have to wait another 10 minutes until they bring you, the food for the four is very poor, there is no Greek national cuisine, even moussaka never served, pasta, rice, puffs, potatoes, vegetable cuts, a couple of salads (Greek, pasta salad, cabbage), chicken, every day the same dry fish, chicken nagens, veal stew, pork skewers, once there were mussels, once shrimp in sauce, they were immediately taken apart.
Very often they cook for lunch and dinner what is left at breakfast (for example, for lunch they make puffs with sausages from breakfast or from lunch chicken thighs for the evening they can cook chopped chicken fried with onions, etc. ), desserts were the first days, then they were gone, they began to take out for lunch and dinner only one kind of some kind of tasteless muffins or baklava, they are not allowed to pour drinks themselves, so you still have to sit and wait for the waiter to order drinks, there are a lot of people, the waiters are sewn up, you have to wait for water or juice for 10 minutes, it's inconvenient; coffee in the restaurant only for breakfast, then only at the pool bar (where there is also a queue), at dinner you want to drink coffee with dessert, and then dessert in the restaurant, and coffee by the pool at the bar ...as a result, first eat dessert in the restaurant, Then you go to the bar for coffee.

2) The time for eating at the hotel was limited, each guest was given half an hour with the exact time, for example, breakfast is served from 7.30 to 10, but (!

) you can’t come when it’s convenient for you, when you check in, they give you a piece of paper with the exact time for eating (for example, we had 8.10, 13, and 19) and you can only come at this time, came at 9 for breakfast - they won’t let you in, t because your time is 8.10, despite the fact that breakfast is still served in the restaurant, the unpleasant person at the entrance will become armor and will yell at you that you were late for your time; it really spoiled our vacation, we didn’t come to the strict regime camp, we are active tourists, we have our own plans, sometimes we need to leave early for an excursion, sometimes on the contrary we want to sleep in the morning and go out for a late breakfast, sometimes we went by car to another city and unplanned we were late and didn’t have time for dinner at 19, and then this nonsense: the restaurant is open until 22, and they don’t let you in at 20 and they poke a piece of paper that your dinner time was 19, it sucks, redneck and disrespect for guests!
3) There is only one bar for 3 hotels, it works only from 10 to 23, one bartender, the queue for the bar after dinner is 30-40 minutes, right outside the hotel gate, it was humiliating to stand in line! Alcohol is local, they pour very little and a lot of ice, a couple of days the bar ran out of ouzo and raki, there was only beer and colored multi-colored cocktails, for which you have to stand in line

4) Rooms are old, small, air conditioners are noisy and leaky.

5) The Internet is terrible, sometimes not at all.
I wrote a note to the receptionist about the inconvenience, zero reaction, they didn’t even come up to talk.

In general, who needs relaxation, who does not like queues and the struggle for food and drinks, who is annoyed to eat in the canteen quickly and under the supervision of staff - you should go to another hotel.
Translated automatically from Russian. View original