Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
7.0
Cleanliness:
8.0
Food:
7.0
Amenities:
8.0
Sending party: NEWS TRAVEL, Kyiv
Host: Millennium Travel Center, Heraklion
Insurance company: PrJSC "Providna", assistant "CORIS"
Flight: WINDROSE
Group composition: 2 adults + 1 child + 1 infant
Length of stay: 27.04. 2013 - 11.05. 2013
Check in hotel:
Booked and paid for 2 rooms with a sea view in the main building. Accommodation was planned for 1 adult. + 1 child and 1 adult. + 1 baby. Upon arrival at the hotel, it turned out that one room was no problem, and the other room was for 1 adult. + 1 baby is a room with a view of the "mountains", because it is not a double, but a single ...and we have for 1 adult. + 1 infant is provided accommodation in this single room. I had to call the guide from the host (Carlos), he did not pick up the phone, then at the meeting he asked - did you call? ...The hotel contacted the host and resolved issues regarding our accommodation. We were shown a fax from the host which clearly stated that we should be provided with 1 double and 1 single ...which the hotel had prepared for us.
They took one double to start and waited for the second double. Theodora (as Zadornov says, the receptionist) offered to take a twin room, but we refused. 20 minutes later, we were given the second double. The hotel believes that the host is to blame - they sent the wrong fax. In the process, I called the agent of the sending party, unfortunately it was Saturday and therefore she could not help me right away, since she had a day off, but on Monday she called me back in the morning and asked if everything was fine with us and if her help was needed. People who had everything clearly with numbers received numbers very quickly.
Rooms (rooms)
We had 2 doubles side by side. Through the balcony you can climb between them. One room has a shower, the other has a bath. Beds are single shifted. There is a sofa. The balconies are big. The room has a full-fledged small refrigerator (not a minibar, but a small refrigerator). There is no kettle. There is a TV panel on the wall.
The rooms are clean, as for 4-ki normal and the cleaning in them is also normal (the dollar / euro was not left, but the skins from dried fish were not hung on the ceiling). There is soap and shower gel and shampoo in the room - as usual, not a “fountain”, it’s better to take it with you or buy it in a store across the street (I can’t wash with hotel soap - I always take such things with me).
When booking, you need to take a room with a sea view - the sun stays in the room until 10-30 / 11-00, then the shade and you can open the balcony - there will be no heat. The view of the road can be annoying, because in the evenings they rush in cars with loud music, but these are trifles. Rooms in a bungalow - well, this is completely an amateur: on the one hand, he went out through the balcony door to the street and lay down on the lawn, on the other hand, cats can also come to visit through the open door, and take ants with them ...It’s also not clear to me how to these bungalows can have a sea view… well, maybe from the second floor…
Nutrition.
We took the system all inclusive.
As for food, everything is clear - eat as much as you like during the opening hours of restaurants. As for alcohol: local beer, wine - as much as you like, strong alcohol - I still did not understand whether it was for a fee, or for free (I was not interested in it). B / a drinks - Pepsi products, water, coffee, tea - you pour and drink yourself. The bars make Greek coffee. Wine in the main restaurant, you have to take beer yourself: you take a bottle of wine and drink, there are 2 varieties of white, pink and red. You also pour beer yourself (I took a water bottle and poured beer into it - very convenient).
The food is different - there is fish, meat (beef, pork, chicken, turkey, duck, lamb). Usually 2 types of fish and 2 types of meat, sometimes more. Didn't count on purpose. It’s hard to leave hungry - they are either completely gourmets, or they confused 5 * and 4 * and forgot how much they paid. Lots of cheese. Salads with mayonnaise or yogurt - well, you yourself understand that we didn’t finish it in the morning, we finish it in the evening ...
On Thursdays for dinner there were "royal" prawns.
Sunday mornings sparkling and salmon.
Please note that in the evenings there may be a line at the restaurant for dinner! Please come either at 19-00 or 20-15. At the same time, there may be empty seats in the open area, but there will still be a queue ...
Children's table (for very young).
When it's good, when it's bad. They took the porridge with them. They found something for lunch and dinner...There are blenders: you can make different purees from vegetable and meat children's soups...The main thing is that the children want to eat - you can find food. There is a chef in the restaurant and the head waiter walks - you can complain to them about the lack of children's food and she was immediately there. If the blenders are dirty - take them and go towards the kitchen - they will wash them for you there. Parents, remember that the hotel will not have the food that your child is used to ...It was very difficult for ours ...I began to ask for borscht and meat, as I used to at home ...It was difficult, but we found something to feed him.
Cheese, vegetables, fruits within reason did not cause discomfort in the child. Across the street from the hotel there are shops (3 food and souvenir shops) you can buy canned baby food there.
Grounds and beach
Like a big four. Well-groomed, clean, even green for a mountainous area. The beach is large with comfortable sunbeds (although some may not like sunbeds with a net, but this is a matter of taste). There are hedgehogs in the sea - you need slippers or good eyes. Unfortunately, “leftists” are allowed on the beach, but they are usually up to 5-10 people - these are vacationers from other hotels. There is still enough space. By the pool - as usual, everything is busy ...
There are water activities on the beach: scooters, parachute, "pills", "banana" ...scooter 45 euros / 15 minutes, tablet 40 euros / 3.5 km (10 minutes) ....They organize trips on scooters to the caves with swimming and fishing.
Entertainment
There is a team of animators, some performances in the evenings. We were not particularly interested, so we did not pay attention.
There is a playground with a mini club and a mini pool. With children, animators are engaged ...
What I didn’t like about the animation (pure subjective!! ! ): around 15-15 every day except Saturday, a group of animators went out to the pool, sang a song and announced the entire list of their tasks for the current day - if you sleep after dinner in the main building with an open balcony door, then your dream stops (once again, this is pure subjective). I think that it is not the animators who are to blame, but the hotel management that came up with this ...
Services at the hotel
Internet wireless: in the lobby free of charge, in the rooms for a fee. Near the hotel there is a hotel jewelry shop and a stall with souvenirs and drinks.
Hotel contingent
Germans, French, Greeks. There are few Russians and Ukrainians. The hotel is designed for people who choose the best value for money. i. e.
you pay for accommodation and optimal food, a large beach, if you want more food - go to a restaurant and buy, if you want better accommodation - you are welcome to a 5 * hotel, not 4 *. The age of the residents is different, but most of them are 40+. Young people, singles can be bored.
Neighborhood, Taxi, Miscellaneous
The taxi rank, as well as the bus stop, is right in front of the main entrance. A taxi to Heraklion costs 10 euros (fixed price), from Heraklion - how lucky from 5 (as I understand it, the taxi driver turned on the wrong tariff on the meter) to the same 10 euros on the meter. Agree on the price and route (final point) before getting into a taxi and starting the trip: each taxi driver has his own understanding of the concept of “Heraklion center” (it is better to poke a finger on the map). If you are planning a long trip, it is better to ask for a taxi at the reception and the car will be newer, and the price, it seems to me, is more humane.
Taxi to the airport - 25 euros.
Oceanarium http://www. cretaquarium. gr/indexen.
php (35-37 km from the hotel) - a taxi in both directions plus a simple 1.5 hour (on a car call from the hotel) cost 75 euros, which is basically normal. Entrance ticket to the aquarium 6 euros. The oceanarium has a good restaurant with fresh fish and seafood.
Heraklion: there is where to walk, there is something to see. Very good in terms of shopping considering prices in Ukraine. There are shops: Paul Shark, Intimissimi, Calcedonia, MarksSpencer, Zara, Diesel, Yukob, NineWest ( http://www. ninewest. com/) "women's shoes for 100 euros", Furla. Shops are concentrated in the center.
Restaurants: prices and a set of dishes for the period May 2013 are basically the same for everyone. In Heraklion, the best tourist restaurants are considered to be restaurants on the waterfront near the old port… Although, of course, they don’t look like restaurants much, but that’s already a matter of taste…
Tavern next to the hotel. I really liked the tavern about 200 meters from the hotel on the right side (if you stand with your back to the hotel, next to the Grand Cafe).
It's called Krita House. There is an indoor hall, an open area. Good service, inexpensive, the largest portion of octopus is grilled at the same price. They sell homemade oil and olives to take away. Please note: there is a menu in Russian, but the numbers of the dishes do not match the English version! It is better to order in the English version. The prices are the same on the menu, but the names do not match, so they may not bring the dish that was ordered. Lunch for two adults with wine, seafood was 50 euros with a tip (tip is determined by yourself). Main dishes are served with a side dish! After asking for the bill, they bring some fruit and crayfish (moonshine), our children also brought ice cream.
For non-smokers: Greeks smoke, visitors to Greece also smoke! Be prepared that everyone will smoke in restaurants in the open area. Therefore, when choosing a table in a restaurant, choose non-smoking neighbors.
What I would improve in the hotel:
1. Keys.
The room key is a real blast from the past! Just a key with a keychain - a magnet. A heavy little thing and she is alone ...That is, if a husband and wife live in the room and the husband decided to stay in the bar in the evening, then: the wife may not let her into the room, she will know exactly what time and in what condition she came ....Again, if the child was put to sleep, then taking the key away, the power supply is turned off. Of course, you can try to unhook the key fob from the key ....So I would recommend changing the locks and keys.
2. Song of animators at 15-15. As it was written above ...Well, I can’t understand who this song is for ...They yelled for five minutes and dispersed ...Meaning? There are stands in the lobby, they have information, it seems to me enough ...
3. Germans. In general, I have a normal attitude towards the Germans, there was one couple - they greeted each other, smiled, very cultured people ...But most of them are just kapets.
It seems that the "Deutsche Ordnung" exists only in Germany and every person traveling must be accompanied by a policeman ...Although they may have a different culture or lack of culture ...I can't understand how you can pretend to be a female elephant during the mating season while sitting in a restaurant (we clean the nose) , showing the capabilities of their digestive organs at the exit from the restaurant, walking along the paths of the hotel, lying on the beach ...And if then they say something to me about drunken Russians, I will laugh in response ...Oh, how right Zadornov ....
At the same time, they are still insolently trying to push the children away from the “feeders” with food - they didn’t notice, like; get in without a queue - I'm kind of standing here by chance; take food with your hands from the carts of the attendants until the moment it is placed on the distribution tables - well, they brought the food, so you can take it, but what the “servant” says - we don’t understand ...By the way, during my stay at the hotel I did not see a single Russian speaker in state of alcoholic intoxication and, accordingly, not a single drunken antics!
General conclusion:
The hotel lives up to its 4 stars. Excellent value for money. The hotel is recommended for couples. For parents with children, it is possible if the child is not picky about food. Would go to the hotel again. "Cons" are completely absorbed by its "pluses".
Host: Millennium Travel Center, Heraklion
Insurance company: PrJSC "Providna", assistant "CORIS"
Flight: WINDROSE
Group composition: 2 adults + 1 child + 1 infant
Length of stay: 27.04. 2013 - 11.05. 2013
Check in hotel:
Booked and paid for 2 rooms with a sea view in the main building. Accommodation was planned for 1 adult. + 1 child and 1 adult. + 1 baby. Upon arrival at the hotel, it turned out that one room was no problem, and the other room was for 1 adult. + 1 baby is a room with a view of the "mountains", because it is not a double, but a single ...and we have for 1 adult. + 1 infant is provided accommodation in this single room. I had to call the guide from the host (Carlos), he did not pick up the phone, then at the meeting he asked - did you call? ...The hotel contacted the host and resolved issues regarding our accommodation. We were shown a fax from the host which clearly stated that we should be provided with 1 double and 1 single ...which the hotel had prepared for us.
They took one double to start and waited for the second double. Theodora (as Zadornov says, the receptionist) offered to take a twin room, but we refused. 20 minutes later, we were given the second double. The hotel believes that the host is to blame - they sent the wrong fax. In the process, I called the agent of the sending party, unfortunately it was Saturday and therefore she could not help me right away, since she had a day off, but on Monday she called me back in the morning and asked if everything was fine with us and if her help was needed. People who had everything clearly with numbers received numbers very quickly.
Rooms (rooms)
We had 2 doubles side by side. Through the balcony you can climb between them. One room has a shower, the other has a bath. Beds are single shifted. There is a sofa. The balconies are big. The room has a full-fledged small refrigerator (not a minibar, but a small refrigerator). There is no kettle. There is a TV panel on the wall.
The rooms are clean, as for 4-ki normal and the cleaning in them is also normal (the dollar / euro was not left, but the skins from dried fish were not hung on the ceiling). There is soap and shower gel and shampoo in the room - as usual, not a “fountain”, it’s better to take it with you or buy it in a store across the street (I can’t wash with hotel soap - I always take such things with me).
When booking, you need to take a room with a sea view - the sun stays in the room until 10-30 / 11-00, then the shade and you can open the balcony - there will be no heat. The view of the road can be annoying, because in the evenings they rush in cars with loud music, but these are trifles. Rooms in a bungalow - well, this is completely an amateur: on the one hand, he went out through the balcony door to the street and lay down on the lawn, on the other hand, cats can also come to visit through the open door, and take ants with them ...It’s also not clear to me how to these bungalows can have a sea view… well, maybe from the second floor…
Nutrition.
We took the system all inclusive.
As for food, everything is clear - eat as much as you like during the opening hours of restaurants. As for alcohol: local beer, wine - as much as you like, strong alcohol - I still did not understand whether it was for a fee, or for free (I was not interested in it). B / a drinks - Pepsi products, water, coffee, tea - you pour and drink yourself. The bars make Greek coffee. Wine in the main restaurant, you have to take beer yourself: you take a bottle of wine and drink, there are 2 varieties of white, pink and red. You also pour beer yourself (I took a water bottle and poured beer into it - very convenient).
The food is different - there is fish, meat (beef, pork, chicken, turkey, duck, lamb). Usually 2 types of fish and 2 types of meat, sometimes more. Didn't count on purpose. It’s hard to leave hungry - they are either completely gourmets, or they confused 5 * and 4 * and forgot how much they paid. Lots of cheese. Salads with mayonnaise or yogurt - well, you yourself understand that we didn’t finish it in the morning, we finish it in the evening ...
On Thursdays for dinner there were "royal" prawns.
Sunday mornings sparkling and salmon.
Please note that in the evenings there may be a line at the restaurant for dinner! Please come either at 19-00 or 20-15. At the same time, there may be empty seats in the open area, but there will still be a queue ...
Children's table (for very young).
When it's good, when it's bad. They took the porridge with them. They found something for lunch and dinner...There are blenders: you can make different purees from vegetable and meat children's soups...The main thing is that the children want to eat - you can find food. There is a chef in the restaurant and the head waiter walks - you can complain to them about the lack of children's food and she was immediately there. If the blenders are dirty - take them and go towards the kitchen - they will wash them for you there. Parents, remember that the hotel will not have the food that your child is used to ...It was very difficult for ours ...I began to ask for borscht and meat, as I used to at home ...It was difficult, but we found something to feed him.
Cheese, vegetables, fruits within reason did not cause discomfort in the child. Across the street from the hotel there are shops (3 food and souvenir shops) you can buy canned baby food there.
Grounds and beach
Like a big four. Well-groomed, clean, even green for a mountainous area. The beach is large with comfortable sunbeds (although some may not like sunbeds with a net, but this is a matter of taste). There are hedgehogs in the sea - you need slippers or good eyes. Unfortunately, “leftists” are allowed on the beach, but they are usually up to 5-10 people - these are vacationers from other hotels. There is still enough space. By the pool - as usual, everything is busy ...
There are water activities on the beach: scooters, parachute, "pills", "banana" ...scooter 45 euros / 15 minutes, tablet 40 euros / 3.5 km (10 minutes) ....They organize trips on scooters to the caves with swimming and fishing.
Entertainment
There is a team of animators, some performances in the evenings. We were not particularly interested, so we did not pay attention.
There is a playground with a mini club and a mini pool. With children, animators are engaged ...
What I didn’t like about the animation (pure subjective!! ! ): around 15-15 every day except Saturday, a group of animators went out to the pool, sang a song and announced the entire list of their tasks for the current day - if you sleep after dinner in the main building with an open balcony door, then your dream stops (once again, this is pure subjective). I think that it is not the animators who are to blame, but the hotel management that came up with this ...
Services at the hotel
Internet wireless: in the lobby free of charge, in the rooms for a fee. Near the hotel there is a hotel jewelry shop and a stall with souvenirs and drinks.
Hotel contingent
Germans, French, Greeks. There are few Russians and Ukrainians. The hotel is designed for people who choose the best value for money. i. e.
you pay for accommodation and optimal food, a large beach, if you want more food - go to a restaurant and buy, if you want better accommodation - you are welcome to a 5 * hotel, not 4 *. The age of the residents is different, but most of them are 40+. Young people, singles can be bored.
Neighborhood, Taxi, Miscellaneous
The taxi rank, as well as the bus stop, is right in front of the main entrance. A taxi to Heraklion costs 10 euros (fixed price), from Heraklion - how lucky from 5 (as I understand it, the taxi driver turned on the wrong tariff on the meter) to the same 10 euros on the meter. Agree on the price and route (final point) before getting into a taxi and starting the trip: each taxi driver has his own understanding of the concept of “Heraklion center” (it is better to poke a finger on the map). If you are planning a long trip, it is better to ask for a taxi at the reception and the car will be newer, and the price, it seems to me, is more humane.
Taxi to the airport - 25 euros.
Oceanarium http://www. cretaquarium. gr/indexen.
php (35-37 km from the hotel) - a taxi in both directions plus a simple 1.5 hour (on a car call from the hotel) cost 75 euros, which is basically normal. Entrance ticket to the aquarium 6 euros. The oceanarium has a good restaurant with fresh fish and seafood.
Heraklion: there is where to walk, there is something to see. Very good in terms of shopping considering prices in Ukraine. There are shops: Paul Shark, Intimissimi, Calcedonia, MarksSpencer, Zara, Diesel, Yukob, NineWest ( http://www. ninewest. com/) "women's shoes for 100 euros", Furla. Shops are concentrated in the center.
Restaurants: prices and a set of dishes for the period May 2013 are basically the same for everyone. In Heraklion, the best tourist restaurants are considered to be restaurants on the waterfront near the old port… Although, of course, they don’t look like restaurants much, but that’s already a matter of taste…
Tavern next to the hotel. I really liked the tavern about 200 meters from the hotel on the right side (if you stand with your back to the hotel, next to the Grand Cafe).
It's called Krita House. There is an indoor hall, an open area. Good service, inexpensive, the largest portion of octopus is grilled at the same price. They sell homemade oil and olives to take away. Please note: there is a menu in Russian, but the numbers of the dishes do not match the English version! It is better to order in the English version. The prices are the same on the menu, but the names do not match, so they may not bring the dish that was ordered. Lunch for two adults with wine, seafood was 50 euros with a tip (tip is determined by yourself). Main dishes are served with a side dish! After asking for the bill, they bring some fruit and crayfish (moonshine), our children also brought ice cream.
For non-smokers: Greeks smoke, visitors to Greece also smoke! Be prepared that everyone will smoke in restaurants in the open area. Therefore, when choosing a table in a restaurant, choose non-smoking neighbors.
What I would improve in the hotel:
1. Keys.
The room key is a real blast from the past! Just a key with a keychain - a magnet. A heavy little thing and she is alone ...That is, if a husband and wife live in the room and the husband decided to stay in the bar in the evening, then: the wife may not let her into the room, she will know exactly what time and in what condition she came ....Again, if the child was put to sleep, then taking the key away, the power supply is turned off. Of course, you can try to unhook the key fob from the key ....So I would recommend changing the locks and keys.
2. Song of animators at 15-15. As it was written above ...Well, I can’t understand who this song is for ...They yelled for five minutes and dispersed ...Meaning? There are stands in the lobby, they have information, it seems to me enough ...
3. Germans. In general, I have a normal attitude towards the Germans, there was one couple - they greeted each other, smiled, very cultured people ...But most of them are just kapets.
It seems that the "Deutsche Ordnung" exists only in Germany and every person traveling must be accompanied by a policeman ...Although they may have a different culture or lack of culture ...I can't understand how you can pretend to be a female elephant during the mating season while sitting in a restaurant (we clean the nose) , showing the capabilities of their digestive organs at the exit from the restaurant, walking along the paths of the hotel, lying on the beach ...And if then they say something to me about drunken Russians, I will laugh in response ...Oh, how right Zadornov ....
At the same time, they are still insolently trying to push the children away from the “feeders” with food - they didn’t notice, like; get in without a queue - I'm kind of standing here by chance; take food with your hands from the carts of the attendants until the moment it is placed on the distribution tables - well, they brought the food, so you can take it, but what the “servant” says - we don’t understand ...By the way, during my stay at the hotel I did not see a single Russian speaker in state of alcoholic intoxication and, accordingly, not a single drunken antics!
General conclusion:
The hotel lives up to its 4 stars. Excellent value for money. The hotel is recommended for couples. For parents with children, it is possible if the child is not picky about food. Would go to the hotel again. "Cons" are completely absorbed by its "pluses".
Translated automatically from Russian. View original
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