Ужасный отель Terrible hotel

We rested in this hotel in July 2021, I decided to write a review because, apart from “great”, I did not find anything about this hotel. This hotel consists of many buildings and they are all killed in orange, except for one renovated, where the room number starts from 500, inside this building there is a swimming pool and a bar that can be used during the day for free. It is located opposite the gray canteen. Only foreigners are settled in this building, we are in the killed buildings. There are no rooms with sea views, or rather, there are, but the sea is far away and there is no point in paying for the sea. There was no cleaning in the room, as well as clean towels. they only take the trash.
The photos of the hotel, which are provided on the sites, are a complete lie, the photos of the canteen match. There is nothing to do with these pictures, everything is dead, especially the rooms on the ground floor, which stink of rot and dampness, you can demand another room, they change it to the same shit. The mattresses are uncomfortable from springs, they are 100 years old, the pillows are terrible, it is impossible to sleep, hard and thin. At the reception all the time there is an op, people swear and swear. All information about the hotel on our websites is a complete lie. All paid air conditioners, Wi-Fi. There are not even soap accessories, this is a SHAME for the hotel, when in the world of covid, they went into the room with nothing to even wash their hands with. At the reception, they sent me to the market for soap (the full aunt speaks only English).
The only positive of the hotel is the food. The food is tasty, but monotonous. The fish was only a type of hake, we didn’t eat it, and that’s all for seafood. From fruits watermelon, melon, orange and apples. It's July at the height of fruit. And I would like to say separately for the canteen, endless lines under the sun to get food, if you re-enter to get tea or fruit, you need to queue up again and you can get stuck there for a long time, and you won’t want anything. Let them go in portions. The water in the hotel is bad, like soap, we bought 6 bottles of 1.5 liters for 1.5 euros.

The sea is nearby, on the beach everything is paid 5 euros 2 sun loungers. The sea is cool near the clean mountain river flows.
There is a place to walk out of the hotel, everything is boring.
We did not sit in this horror, we took a car and rode around the island.
Crete is beautiful and impressive.
We arrived with the TPG tour operator from Kyiv, the meeting party was a kilamaki or something like that, I didn’t remember, the guide’s name is Anna, this absolutely inadequate person is rude, rude. Her duty is to help tourists, and she sends them. A photo of this goat is below. Let the Motherland know its heroes.