HOTEL HORROR

Written: 1 july 2019
Travel time: 19 — 29 june 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 4.0
Cleanliness: 4.0
Food: 5.0
Amenities: 4.0
We rested in this hotel from 06/18/19 to 06/27/19, room 705. There is mold in the room, the balcony door does not close well, during a thunderstorm the door opens and rain floods the room, they put a bedside table so that the door does not open. There is always water in the shower (which you need yourself clean), which is transferred to the carpet in the room. At the request to change the room, the hotel administration said that they took note of the silence. We dropped the photo to the travel agency "SVELNA" (tour organizer) and on the seventh day the hotel staff appeared, who examined the room and did nothing. As compensation, as it turned out, we were allowed to stay in the room until 21.00 (arrival of the bus) instead of checking out at 12.00, although we did not ask for this.
Problems by numbers are written on the problem board, but in order for them to be eliminated, you need to go looking for staff and demand. In general, a fun holiday.
Translated automatically from Russian. View original

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