We were originally supposed to fly from Germany to another hotel, but the German tour operator FTI Touristik went bankrupt and we were forced to look for something else. It's a pity that instead of 17 days we could only find 11 days at Sunny Days Palma approximately for our vacation dates. At the time of writing this review, the money for the failed vacation at the first hotel had not yet been returned, but we hope for the best! )
So, Sunny Days Palma.
The beauty of the sea around the hotel overcomes all the inconveniences of the very old rooms, where everything screams and requires updating and renovation, although they say that the rooms in the Palasio are more tired. By the way, renovation has already begun there.
We asked for several rooms to choose from. We looked in the area overlooking the beautiful green garden and overlooking the pool and the sea. Naturally, we settled on the second N1258. The sea is very close, beautiful!
The only thing I missed when going out onto the balcony was sunrises or at least sunsets. But in Palma there are simply no such rooms. We watched beautiful sunsets from the shore, and during sunrises we just slept)
The room is not small. One double bed and one single bed. Comfortable mattresses. Kettle, coffee, tea, sugar, hairdryer, good pressure of hot and cold water. The bottles contain gel and shampoo that have not been used. The shower cabin is very small, the shower is removable. There is no toilet brush. 5 towels, toilet paper, 2 bottles of water (1.5 l each) daily. That is, a standard 4-star hotel set. The refrigerator had to be defrosted) The air conditioning should be adjusted a little) The room card became demagnetized after a week, it was immediately updated. There are few sockets, so we took an extension cord with us. The TV is flat, sometimes they watched Euro 2024 football on the Egyptian channel)
There was a problem with beach towels. They disappeared from the sun loungers. This is not an isolated incident at the hotel.
It is not clear who is doing this - vacationers or service personnel.
Women who were relaxing nearby said that when we were not there during lunch, the Arabs put their towels on our sun loungers with towels and rested (after them the table was dirty, there was a glass of cola, a bunch of cigarette butts near the sun loungers). Then they left, apparently taking our towels. A few days before our incident, other guests also lost their towels. And a few days later, again one guy was looking for the missing towel. Like this (depending on your luck.
We talked with the main security guard and told him the time when we approximately left for lunch. The security seemed to be watching on cameras. The next morning the head of the security gave us new cards. Judging by his appearance, he wanted a reward. They gave him 3 dollars.
The sun loungers are comfortable, plastic, the beach towels are different, newer and older. Beautiful rustling beach umbrellas made of reeds!
This is my 10th time in Egypt and the second time I’m attending Kurban Bayram, which this year was on June 16th. A huge number of Arab families watched for 6 days. You had to come to the dining room an hour after the start of lunch and dinner. There were no queues then. This suited us. I also really liked that on these holidays the variety of food was different from other days. There were more meat dishes, side dishes, and sweets. Everything is fresh and tasty. The cooks tried hard for their locals)
But after the departure of the Egyptians, there were sour tomatoes, overcooked falafel, stale pastries, and much less meat dishes were served.
There is absolutely no need to worry about Kurban Bayram! !
After the departure of the locals, mostly Russian speech was heard in the hotel; unfortunately, there were very few Europeans.
There was almost always a strong, pleasant wind blowing on the beach at Palme. They were waiting for him in 40-degree heat, but in winter it was very cold and uncomfortable.
We bought an 8 GB SIM card for $10 near the hotel and hotel Wi-Fi (unlimited for 7 days for $22). Used carefully.
We made friends with the bartender at the beach bar of the Palacio Hotel, who made delicious cocktails: tequila sunrise, alcohol with tonic, ice and lime, and mojitos (they gave him $1 a day and got as many drinks as they wanted).
The room cleaner could not be encouraged - they did not see changes for 1 dollar.
There is no active daytime animation on site. Evening shows by hotel animators took place in the Palacio. Did not impress.
During the day there is tasteless ice cream and pizza for a snack.
We went to a pharmacy on Marina with fixed prices, and went to the Gomla market for juice and halva. We bought a simple cap for 80 pounds, in hotel shops they cost 4 dollars. We tried the first mango around June 20th. Already sweet and fragrant! But you can’t buy near the hotel! If in Gomla for 1 kg it is approximately 1.
5 dollars, then they are fooling around the hotel, their scales show 2 times more! It turns out that for 1 kg of tasteless sour mango - 4 dollars, although they say that 1 kg is 2 dollars.
In the evening we went to the Palacio with a flashlight near the shore, looked at the night marine life) We saw lionfish, a stingray, a small moray eel and a very beautiful bright red Spanish dancer mollusk.
The entry into the sea in Palma is sandy, but in Palacio it is better to enter the sea in corrals, there are sea urchins.
During the day we snorkeled, looked at different colored fish, sea urchins and dark reefs. One day a very large dark stingray swam quickly by! (maybe a manta ray) People saw dolphins in the morning.
The hotel has an ATM, but something went wrong with it. We exchanged dollars for pounds at the security guard at the exit near the frame at the normal rate. The official rate was: 1 dollar - 47 pounds, and we were 45 pounds.
The water in the sea was very warm. The air temperature during the day is more than 40 degrees.
When there is wind it’s comfortable, but on windless days it’s hot even by the sea, they only came alive in the water! I adapted to the climate in 4 days.
We were pleased with our vacation. You just need to try to get a normal room, with a beautiful view (who cares). And the sea is a wonderful miracle!
Paid 1470 euros for 11 nights for two, departing from Stuttgart. We rested from June 14 to June 25. We bought it urgently a week in advance; if it had been earlier, the ticket would have been even cheaper.
Near the hotel there is a promenade with city and paid beaches, an amusement park for locals. During the holiday, there were a lot of Egyptian families there, they set off fireworks, loud Arabic music sounded, and celebrated a wedding.
I can recommend Sunny Days Palma to lovers of the sea, snorkeling, and those with less stringent requirements for living conditions.
At the reception we were met by porters and immediately offered paid rooms nearby - we bargained for $15, we arrived early and were settled in almost immediately.
The territory is large, well-groomed, the sea is beautiful!
The rooms require renovation!
The food was ok, there were a lot of people and there were queues.
On the third day of our arrival, they put a letter in our room asking us to come to the reception (((it turned out that the meeting party in Egypt, a well-known German tour operator, declared himself bankrupt! ! (((and we are obliged to pay for the hotel! ! ! can you imagine our shock! ! ! when everything was paid and then this ((((we contacted our travel agent - he said not to pay anything, this is the situation throughout Hurghada and there must be another solution to the problem!
In the evening, the hotel staff blocked our rooms! ! ! They didn’t let us change clothes or even go into the room to get our things!! !
It was just a nightmare going on at the reception - Germans, Dutch, Ukrainians and others could not get into their rooms (((! ! !
We and other victims began filming this chaos on our phones - hotel employees came running, pushed, threatened and snatched phones from their hands(((!! ! ! We called the embassy and the police (they did not come to the call), the embassy said that this the problem is being solved!
The bottom line of the story is this: no self-respecting hotel or hotel that values its reputation will do this to its guests! ! ! during this period there was such a situation throughout Hurghada and friends were vacationing in a nearby hotel - they didn’t have such horror, they were just asked to wait until the problem was resolved and that’s it!! !
The most inadequate person in the review is David or David - he’s the admin there or something, after all this mess he didn’t even apologize! ! !
We were lucky and our problem was solved by the evening, the Germans spent the night on sunbeds! ! ! Many paid! ! !
In general, a huge MINUS to the hotel for its attitude towards guests! ! !
Dry food is issued without problems (buns, jam, unripe orange, juice). Water, coffee, sugar, tea in the room upon request free of charge in the morning (paid in the evening). But! You can get everything you need or want better for an additional fee: favorite excursions, natural juices, high-quality alcohol, food in the room, etc. , etc.
"-" Many Russians (yelling, shouting, rudeness, littering, insulting staff and vacationers). In the morning until noon, the wind is strong (although the locals said that this is an exception this year), in the evening it is pleasant, and in the morning it prevents swimming, and from the cape until noon it was not allowed at all. Noisy air conditioner. Old furniture (although in general everything is relatively whole). The food is not very diverse, it is not prepared skillfully at all (even traditional local dishes). Sometimes there was not enough cutlery. The sparrows in the dining room have time to eat your meals while you go for sweets.
Last year there was an ordinary key with a wooden blank. Everywhere they try to rip off money from the client, crooks. I DO NOT RECOMMEND, 4 has never been here. 2 max. And customer service in general 1.
Good things: 20-30 minutes from the airport. road I? balcony? opens very gra? ? s images, like lag? what? the other side? s Red j? huh? Is it 100 points? .
Bad things: Vie? bu? iui very tr? what's up, everything is broken? j? , apl? ? ? , ? sharp water b? what? once but? anyway knots it's bad. Shared toilets no? maybe s, tr? ksta of paper. Very nice bartenders at Loby bar, service? s, with? laugh, r? pestilential.
Food is a disaster, isn't it just sometimes? given, who gets it first if you come 15 minutes after opening? what? to take About the choice? i? I don't speak at all. Alcohol is a disaster, whiskey, brandy, tequila, rum all taste the same and stink. Cocktails stink j? alcohol and poor.
Never? j? nigger? ? ? already
Food - there is something to eat, no frills, the coast is huge, for every taste - this is a plus. The sea, of course, is not like in Sharm, no masks were needed.
More I want to note the staff, well done, go to a meeting, friendly, not intrusive.
And entertainment, I highly recommend, I haven’t tried it before, Windsurfing. And our instructor Tito, Russian-speaking, cheerful.
From the good:
1. Upon arrival at the hotel, and it was 7.00 in the morning, they immediately and without any hint put on bracelets and sent for breakfast, although according to the rules they are not required to feed and settle before 14.00.
2. Very beautiful access to the sea, there are variations of beaches for every taste.
3. There is enough food for everyone, there are many restaurants.
4. Walking distance to the city
5. Daily cleaning in the rooms, but the bedding has not been changed for 8 days.
6. In the evenings, animation for children, belly dance and skirt dance - for adults.
7. In the room daily 4 bottles of water 500 ml. , instant coffee and tea.
8. There was always everything at the bars, but they are poured into cups of 125 ml each))
From bad:
1. Local guides of the Anex tour marinate at the meeting for 1.5 hours, tell how good they are, buy tours only from them in three ways, lie that if you don’t buy a trip immediately Cairo and Luxor, after 3 days you need to retake the test for covid. Prices for each excursion for 20-30 dollars. more expensive. They take you 1 time for free for an overview of the city, in fact this is a check-in to an oil factory and a shopping center, in which prices are 2 times more expensive than in shops near the hotel. When buying at the factory and at the mall, they write the room number and hotel)) probably for a rollback to the guide. Why this divorce, all adults and many in Egypt not for the first time, it just makes me sick...Anex take on the guides!
2. For early check-in, immediately give 10 dollars. at the reception, without them you will be marinated in a noisy lobby until 14.00.
3. Food - very specific, monotonous, on the 3rd day you want to go home because of the disgusting cuisine. All with some kind of seasoning, the menu is the same every day, with seafood only mackerel. Squid and especially crabs do not even smell. The girl who wrote about the crabs in this hotel is clearly a purchased review. Fruits are the cheapest and the same, not even watermelons.
Take sorbex or another sorbent and an intestinal antibiotic with you. Either because of problems with sanitation in the kitchen, or because of the large number of people, you will have an intestinal disorder in 90% ((.
A la carte restaurants are practically no different from regular ones. Everything in Asian is very spicy.
4. There is practically no Internet connection in the lobby.
5. The hotel is loaded by 70-90%, there are crowds of vacationers.
6. The furniture in the rooms is old, but we had all the workers from the technique.
To sum up, there are a lot of negative impressions, but the sea smooths everything out. I would still like to pay attention to the menu and make it more adequate for a 4-star hotel.
The territory of the hotel cannot be called green, but the flower beds are really well-groomed and they are constantly doing something. The reception is large and beautiful. At the reception they helped us with any questions. Internet at the reception is very bad, you can buy a paid one. It must also be said that Kyivstar also worked intermittently in that area.
We arrived very early, at 8 in the morning we were put on bracelets and offered to go to breakfast. Checked in around 11-12. Prior to this, there were no free cleaned rooms, but we needed 3 rooms and next to each other.
They settled us in a building overlooking the lagoon above the stage. on the 3rd floor there is 1 room and 2 rooms for 2. We chose the rooms ourselves from those offered, we settled on those that we liked.
The rooms are a little tired in terms of plumbing (pipes) and doors, which could use restoration, but this did not interfere with the rest. Everything else in the room is fine. Comfortable mattresses, huge balcony.
Concerts until 23 and they did not bother us, it was even convenient to watch them from the balcony. Evening animation is generally super, with competitions and artists. Children's and day were not interested.
Rooms were cleaned daily and quite thorough, plus swans from towels.
Meals: standard breakfast - eggs (omelettes, fried eggs, boiled), sausages, milk porridge, and more, cheese, feta, ayran, yogurt, fruits (cut or sliced melon), oranges, pomegranate, agave (several times), dates, and of course pastries, for lunch and dinner there were always chicken (usually fried or grilled) and also stewed with vegetables (for pita), veal (kebabs, grilled, stewed, liver) and fried fish in large pieces (mackerel) or whole ( small, similar to crucian). Very tasty stewed vegetables and eggplants. Of the side dishes, rice, pasta, potatoes.....Several types of salads, as well as chopped tomatoes, cucumbers, peppers, cabbage and greens. The reviews wrote that fruits and vegetables are sour. I don’t know, once on the first day I caught a spree orange. There was no more. The menu looks good to me. I personally didn't get bored. I like meat, fish, vegetables and sweets. All this was. There were no stomach problems.
The main restaurant serves through glass, but there are two smaller ones where people collect their own food.
Beach: The location of the hotel is really advantageous. You can sunbathe around the lagoon, or on the open sea. The lagoon has a sandy beach, a good entry for those who do not swim and children. The main part of the lagoon is 3-7 meters. It's great to jump from the sides and ladders. There are no living creatures in the lagoon except for sea urchins and a couple of fish. Hedgehogs at depth or on stones on the wall do not interfere with swimming.
Sea: entrance from small ladders, like a pool. At the beginning there is a dead reef, the depth is waist-deep and in some places it stretches quite far, you can walk and snorkel along it - there are fish. Behind the reef, the depth begins to be more interesting there and there are live corals, a lot of fish. Not like in Sharm near the Continental but still interesting. To swim in the sea, slippers are a must buy!
Guide: Join Up's name is Mina. Naturally, I took excursions, and only with them and only ordering is possible on the 1st day immediately after the meeting. Those. does not give time to think. Booked a quad bike ride. Liked. And we booked a sea excursion at the hotel - we were also very satisfied. Our flight was at 4 am. at 21 pm there was no information about the transfer. Barely got in touch with the guide. he was surprised and dropped the screenshot. In the absence of the Internet in the lobby and Kyivstar, which also did not work in that area, it was brilliant. It turned out that they pick us up at 23-15. In fact, they took it at almost 24.
Surroundings: we didn't go to the right of the hotel, to the left, after about 150 meters, a street with cafes and shops begins. We went to the fish market (about 30-40 minutes) behind the second mosque to the left. We didn’t get a terrible stink as I write, although the place is, to put it mildly, “colorful”. In the market 3 times ordered shrimp, fish (tuna) and eel, baby octopuses and squid. Ordered from a Guy with a sign "Fish Rashid". And he has delivery. Cooked there, really tasty. Next to it is a Kiosk with perfumes, teas and herbs, the owner is hospitable - Ahmed. He has good prices and, as we noticed, locals buy.
In general, I liked the rest. The presence of candelabra and 20 types of meat will not replace good company, mood and the Red Sea!
1. People who liked everything - do not mislead future tourists.
2. Nutrition is just bottom. From food, you could only eat rice (rubber veal, crabs without claws with a fishing line, sour finely chopped melon in water - I do not recommend it). The dishes are dirty and broken. The lines are crazy. During one of the dinners, they occupied the table, brought bread and scattered each with his own plate in search of food. The child took the drinks and returned to the table. One of the waiters in an impudent, boorish uniform began to drive the child out of the table, saying that he had already been taken. The child was hysterical. And for the waiters, the main priority is to seat the locals. But to expel from the table, this is beyond impudence.
3. Unsanitary conditions throughout the territory. Plastic cups have been floating in the pool since lunch.
4. Rooms - trash (I had a premium in Palma). Checked in at 19:00. Booked 2+1. They gave me a room with 1 bed. By 11 at night I got a cot for the child. They brought a wretched, broken, rusty cot. A day later, through scandals, they brought a normal cot. The room was dead, the hair dryer didn't work, water was flowing from the toilet. There are holes in the curtains.
5. The sea is excellent.
6. On the beach, if you fall asleep, you will be offered fresh, excursions, spa three times in your ear until you are woken up. Ignore is useless. You will be yelled five more times. And so every 10 minutes.
As a result, after 10 days of rest, I dreamed of a house, and was looking forward to departure.
I DO NOT RECOMMEND.