Cleaning of rooms and beaches 5+
Waiters and bartenders 5!
Reception is not affected!!!
On arrival on June 12, we either got a terrible change of administrators or this is an order from the hotel management to put people in the most terrible rooms!
We arrived at the hotel on our son’s birthday at 20.00 with the hope of getting a room and going to celebrate our holiday, but in the end we were sorted out before 23 at the reception so that we could be put in a room with at least some kind of view and not with a view of the kitchen, or rather a brick wall kitchens (the hotel at the time of check-in was occupied at most by 20%).
We have 150 euros for relocation overlooking the road and a piece of the sea.
As a result, everyone who rode the bus with us to this hotel was also at the reception with the same request to be relocated!
As a result, after we said that we would go to the management on Monday, we were settled in a room overlooking the road, and then in the room the administrator began to yell at us and beg for thanks!
After our “thank you”, she began to yell “is that all ?! ” To be honest, we were shocked by such an attitude in such a Good hotel!
She also said for the fact that we were moved to this room, the management will ask her!
As a result, the birthday was ruined! Mood too! And frankly, first impressions play a huge role!
By the way, the hotel does not congratulate you on your birthday at all, even with a fruit basket or a postcard (there is none of that! ). Don't believe the youtube videos of the hotel management presentations that talk about it!!!
There is a crisis in Turkey, it is felt in nutrition, there is something to eat, but get ready that every day you will eat the same thing! (There is no variety at all! ) I have a child, but all 10 days of rest chicken soup and fruit because there was nothing else to eat!
From the adult menu every day: rice, fries, pounding, pasta and sour soup, meat: beef, meatballs, fish, fruits and cheeses, that's all (every day is the same).
The ONLY + for which you can advise this hotel is GOOD ALCOHOL AND GOOD BEACH!
And finally, the MOST IMPORTANT MINUS THIS is that the hotel can die of boredom.
There is no animation at all!
In the evening there is not even music in the bar!!!
Of course, I understand the quarantine, but you can turn on the music!!!
All 10 days they played football on TV near the pool, although my husband loves football, but at 10 he said we went to the room and I can watch football at home!
In the end, the hotel is normal, but I would not return to it!!!
Food 3
Animation 0
People, attendants 5
Reception 1
Alcohol 5
Beach 5
I read somewhere that 12 bars, 3 were enough for me, there are also several types of imported alcohol, whiskey, tequila, liquors. Nuts are offered for beer. Don't be sorry, give us a dollar, and all the bartenders and waiters are yours. . .
The pier is the pearl of the hotel, there are all the amenities, luxury houses for $ 60 with a personal waiter, a bar, a stage, a bunch of sunbeds and places for diving and diving. The beach is sandy, mayzhe ideal, the temperature in mid-October was 27-29 in the afternoon and 22-21 in the evening. Sea 27-29 degrees.
There are a lot of sunbeds on the beaches, and it is not necessary to borrow early in the morning, unless you want the first line of sunbeds.
Turkish food is good, there were no crayfish, of course, but there is a lot of different meat and fish, and I don’t want to take everything else... Separately, I want to praise the Airan drink, it is especially tasty there !!!
Hotel guide Alexandra, quite unobtrusively offered tours. We bought 4 in one, buggies, jeeps, rafting, fishing. I liked everything except fishing, you can see the fish, but it does not bite at all, neither for bread nor for grasshoppers, in general, a complete positive.
I liked the hotel, I recommend it, maybe I would go again...
I didn’t notice any cons, except that if you forgot your mask, they won’t let you into the dining room...
At the end of the season, it’s a pleasure to ride, it’s no longer stuffy, prices for everything are falling, textiles are given away almost for nothing))
Settled until 14.00 in a room with a sea view, although we did not order.
Cleaned up every day. The furniture is new. Very clean.
Kitchen for every taste! And there is a good selection of food for the kids.
The only point (this is not a minus, but just a recommendation) is children's animation on the territory of a neighboring hotel. Not far away, but it would be more convenient for the kids to have fun nearby.
Special thanks to the representatives of the tour operator Anex tour - Leyla, Nariman and Bayram!
Bayram is a guide from God! If you go on a tour. then only with him - fun, interesting, a lot of useful information. Even a child listened to the guide with great interest. Leila and Nariman helped to settle some issues with the hotel, for which we thank them very much!
In general, we were very satisfied and recommend this hotel to everyone!
We arrived at the hotel at 11:00 and checked in at 13:00. Building 3 with an elevator. Room 3207 is good. It had a double bed, a cot and a playpen (we immediately asked him to remove it). The room was cleaned very often, the bed was changed every 3 days. The mini bar is free (it always had two juices, two sparkling waters and two without gases), replenished it every day. The room had air conditioning, but we didn't use it.
Immediately upon arrival, we were put on bracelets and we could use all the services of the hotel.
The next day upon arrival there was a meeting with the guides from Anex Tour - Tatiana and Balambek. They told us all the useful information about the hotel and offered excursions. Unfortunately the prices are very high.
The hotel is very good. Green around. Conquered the beach from the first minutes ....clean sand.
Every morning the beach is cleaned, a special car drives and cleans.
Despite the fact that almost all the time there were waves, I really enjoyed swimming in the sea. There were always enough sun loungers, despite the season and the large number of vacationers. (At the reception we were told that together with Elit - 1500 people were in August). The air temperature was 33-38 degrees.
Of the minuses: on the beach they smoke everywhere.
Beach towels could be changed: either in the morning you rent from 09:00 - in the evening you pick up until 19:00, or in the evening before 19:00 you build - in the morning you pick up from 09:00.
The hotel has a water park, it is located on the opposite side of the hotel. There are slides for children and adults. Despite the fact that all three hotels can use the water park (Vonresort Golden Coast, Vonresort Golden Beach and Vonresort Golden Elit - this is 5000 people according to the guide Tatyana), there were no very long queues for the slides. There are a lot of people in the pools. But it was always possible to find a place.
Holidaymakers are mainly Russia, Ukraine, Turkey, Germany, Poland, Moldova, Czech Republic.
The food was always delicious, there was a lot to choose from: lamb, chicken, lamb, fish, pancakes, pizza, rice, vermicelli, potatoes, stewed vegetables, soups, broccoli, various salads, vegetables, french fries, fried donuts...There were always fruits : watermelon, melon, bananas, plums, peaches, nectarine, grapes, oranges, apples, pears. Well, sweets are generally beauty and deliciousness: pastries, cakes. The waiters poured themselves beer, wine and water. In the evening, the main restaurant gave free ice cream.
Nobody ever left hungry. The waiters work like bees, everything is quickly cleared from the tables, new tablecloths are covered. They try to be friendly at all times. Only waitress girls speak Russian.
If we had any issues during our stay, they were resolved very quickly. There are Russian speaking staff.
We wanted to go on excursions, but the prices are very high, everything is too expensive (((
We went twice to the market, it is 200 meters from the hotel on the right side.
The bazaar is large, they sell the same type of goods and everything is also very expensive.
On the last day we checked out at 12:00. And the departure from the hotel was at 23:30 (the departure was postponed 4 hours later). We were worried how we would cope without a number. But everything went well. We had lunch, went to the beach, it was possible to wash ourselves in the Spa in the shower, handed over towels there, had dinner and rested in the lobby bar.
In the evenings at 21:30 every day there were some performances, we went to them only once for the performance of artists from Africa. Liked.
On the territory of the hotel there is a special place for smoking hookahs, there are two hammocks nearby, and houses for cats that live on the territory of this hotel.
The hotel has animators who entertained guests all the time. Personally, I constantly saw competitions in the pool, they played volleyball and threw balls on the beach, they went in for sports in the sea. There is a mini club for kids, but we didn't go to it.
We left on 21.08. eighteen.
The four-day holiday was just beginning in Turkey. And in the restaurant they were treated to various sweets, lamb and crayfish.
the adventure began with the arrival, we were brought to the main building, which is located near the mini waterfall. We arrived at 7:00 at the reception, they tell us the rooms are ready near the sea, check in, here are the tags on your hand, here you are, he will be lucky, OK. Let's go to another reception (which is elite Green Glass) they tell us what current numbers at 14:00 there is no reserve (even for money) with bulging eyes explain that you are such awesome guests that in figs they were not given here until 14:00 (and tags they attached the wrong ones to you) you throw things where you want to us in FIG (there is not even a storage room). Okay, let's go eat, eat all the sleepy ones, especially the children. We approached 2 times (10:00) at the reception they sent us again on a long journey. We sort out the suitcases among the reception and take them
we go to change into the toilet because we don’t know where and no one tells us to the spa (toilets are a separate issue THEY ALL STINK WITH SANIE AND SHIT although they are clean and the smell spreads to the reception and lobby and bar and IT WAS EVERYWHERE AND THE WHOLE VACATION) we change clothes and went on the slides (the only thing I liked) varied and for all ages. 12:00 we begin to swear at the reception (it only became obscenities) at the allotment in the ilit building for 2 families 1 room okay, room 4242 will do. the main building turns out to be all rooms from 1000 to 2000 (6 floors) we are looking for no one knows where 4000 rooms begin (fortunately we found a Russian-speaking girl, she sent us to the neighboring building through the relax pool ok we went there 2 entrances in each with 2 elevators barely found our elevator and our floor (elevators run strictly on floors with numbers for example the first from 4121 to 4231, etc. ) The rooms are good, divided into two zones by a partition, Sony TV, Russian channels, starting from channel 142, usb does not work. The same food is repeated day after day, the same location changes, in our elite there were more fruits in the general restaurant there was more variety and children's cuisine, the quality of food also changed every other day eating (fish from the sea) from 12:00 to 15:00 very tasty guzlyame on the street near the main bar to the right. there was also a shawarma bar upstairs (for 2 weeks, veal and chicken were served once) there were KFS wings and potatoes. The coffee bar was open from 16:00 to 20:00 (very tasty coffee with ice cream). further adventures continued for the whole vacation, the employees of the travel agency (ANEX TOUR) never approached us, we ourselves found out when and where we should go (the joke even came to the presentation room of the operator, they also sent us there). The territory is large but stupid there is a mini zoo (chickens, guinea fowl, geese, turkeys) during the day they walk around the territory where two-story bungalows stink and sound cannot be conveyed. there are all wild cats (they bite, they eat from human plates in a restaurant, local flavor, so to speak) After 6 days, everyone got very sick, they were very sick, etc. , the children started successors, adults every day who were sick and did not leave the room (for 20 years, how many we go to Turland and other countries This is the first time even with kids. prices in shops are very high not far (200 meters) from the hotel there is a cool market where everything is 5 times cheaper (slippers 3 pairs $ 20, magnets 10 pieces $ 5, etc. ). The rooms are cleaned badly (they don’t wash the floor, don’t change the towels, etc. , there’s no need to even give a tip). In the spa, the small hammam pool does not work and will not work (massage is cheap instead of 100 dollars 40 bucks big discounts). A separate story with animators for children to them for all children PO FIG that at the disco at 20:30 (they don’t follow the little ones, but the big ones crowd themselves anyway) in the same day. once"
Incredible huge beach, clean sand, warm sea without jellyfish, corals and algae, a large pier, round the clock food, beautiful area, water park, friendly staff. Vonresort Golden Coast - we love you very much! ! ! ! !