Marhaba Palace 5*– Reviews

15
Rating 8.210
based on
15 reviews
№3 in the hotel rating Port El Kantaoui
8.9 Rooms
8.4 Service
9.2 Cleanliness
8.3 Food
8.7 Amenities
The hotel is located 9 km from the city center of Sousse, in the central part of the green area of ​​Port El Kantu. There is a golf club nearby. The hotel first opened its doors to guests in 1987, and the last renovation was carried out in 2011. The hotel is ideal for family vacations, as well as for romantic or individual trips.More →
аватар _314878
 •  traveled 5 years ago
Rating 7.0
Rested with my wife at the Marhaba Palace Hotel in the first half of September 2019. The ticket indicated a standard room with a sea view. At the reception they said that there are no rooms with a sea view (I was not even surprised ...I read a lot about this tactic in the reviews). Type you have to wait a day (another), but for now temporarily offered overlooking the garden. … More ▾ Rested with my wife at the Marhaba Palace Hotel in the first half of September 2019.

The ticket indicated a standard room with a sea view. At the reception they said that there are no rooms with a sea view (I was not even surprised ...I read a lot about this tactic in the reviews). Type you have to wait a day (another), but for now temporarily offered overlooking the garden. We went there . . nothing like a room, normal, one-room. They almost wanted to agree, but the 10 euros offered to the Receptionist worked a miracle : ) - superior room with a sea view, two rooms, two TVs (although we don’t have two? .. ), two beautiful balconies (it was convenient to dry swimming trunks. .. ), a chic double bed, three single beds with a baby cot (this is in the first room). Well, a shower room, a toilet, a refrigerator and a safe (free of charge) - that goes without saying.

Our friends were also given a garden view instead of a sea view room. But they did not offer 10 euros, so they stayed there.
The maid was left one dinar each (sometimes half a dinar). The next day drew two pairs of slippers, two bathrobes and an additional third shower towel. My friends didn't have any of this (guess why). All sorts of gels, shampoos, soaps were brought to us daily.

The sea is warm, 26-27 degrees. Great! There were no problems with the beds. Only on the last day jellyfish inflicted . . “stung” me in the leg, my wife got it in the face (well, not in the eyes! ). It took me half a day, my wife took two days. Feelings: someone like . . someone, like a whipped nettle, someone - like a double wasp sting! We went to the pool. Normal two pools there: with sea and fresh water. One day it was raining for half a day. Everything flooded. You can’t walk through the streets, whole seething rivers. Element ...The next day everything was fine.

The restaurant had a lot to choose from. One day the shrimp were on the grill. Yummy! Waiter service was a bit annoying.
Drinks were normally poured only with monetary incentives (Preliminary! ). It is forbidden to pour yourself (in the morning you can ... ). We had dinner on the second shift - from 20:00 to 21:30. Better than the first one...managed to get hungry. A certain table was attached. True, at breakfast and lunch they played a “game” - who will be the first to take our table: us or those on the first shift at dinner.

Since there are a lot of Germans and English in the hotel, all the bartenders expect encouragement (with money, of course: ) ). It was stressful. Especially when you approach the bar, and they silently push a plate towards you, where they put dinars. And this is with All Inclusive! And with every approach to the bar. That's why the Germans immediately took 6 beers : ). Such a love of bribes greatly reduced the impression of the rest.

Were in the store MG (General). It's interesting there, but it's cheaper to buy alcohol in duty free (dutik was a pleasant surprise). I was very pleased with the Ali Baba store. Walk 30-35 minutes, to the right of the hotel. By taxi - 3 minutes for 3 dinars (one euro).
Prices are cheaper than anywhere else we've been. Good towels, souvenirs, coffee, oil ...We also went to Medina by taxi for 10 dinars. Did not impress. Or maybe we bargain badly : )...although they brought down from 110 dinars to 30 . . I won’t write for what, otherwise experts will say that I’m still fucked. : ) There is a shop in front of the entrance to the Medina - with fixed prices. Fairly high prices.

In general, we are satisfied with the rest. If it were not for the increased love for bribes from the hotel staff, then there would be a desire to return.
аватар auto-soft2012
 •  traveled 5 years ago
Rating 8.0
I'll start with the transfer, or rather with the deception of tourists by the JoinUp tour operator. They promised a decent Boeing and the SkyUp air carrier, but in the end, a day or two before departure, they changed to Bukovina with 20-year-old MacDouglas MD80s, on which even their flight attendants are afraid to fly (I won’t name names for obvious reasons). … More ▾ I'll start with the transfer, or rather with the deception of tourists by the JoinUp tour operator. They promised a decent Boeing and the SkyUp air carrier, but in the end, a day or two before departure, they changed to Bukovina with 20-year-old MacDouglas MD80s, on which even their flight attendants are afraid to fly (I won’t name names for obvious reasons). For canceling the tour before departure, there is a 100% fine, respectively, and poor tourists have no choice but to fly on this old "corn" to the country of their dreams - Tunisia . . ((As I later learned from JoinUp from Lviv, this is a common practice. Not a comfortable aircraft cabin , from the ventilation grilles it blows either cold, or hot, or even some kind of stale air. In the cabin, there is a lot of noise from the engines, wings and body creak during each maneuver, turbulence is felt much more compared to Boeing. McDouglas since 2000.
discontinued and most airlines have written them off due to increased fuel consumption and low reliability. The plane flies and lands only thanks to the common prayers of all passengers. Whoever lacks extreme sports at home, welcome aboard the "Bukovyna"! ))) I also forgot to say that the flight was postponed a couple of times, it is not clear why, but I think that according to tech. reasons.

Somehow we flew to Tunisia, Monastir airport, I have never heard such sincere applause after landing and exclamations of joy from passengers, although I had flown a couple of times already to Egypt and Turkey ...They brought me to the hotel within 15-20 minutes . , Marhaba palace is the first on the way from the airport. The beautiful main building of the hotel in the Arabic style, eight floors, 4 elevators (one of them is sometimes buggy and does not respond to button presses). We arrived in the afternoon, settled very quickly, the hotel employee escorted me to the room on the fifth floor with a sea view, as I requested.
Usually Slavs are settled with a view of the city, do not skimp and put a couple of evergreens in your passport when you check in at the reception. Here the staff loves this business very much, well, like everywhere else, probably .. ))) The room was quite decent, not killed, there is a refrigerator, a safe, a 23" plasma TV set, a tea set, a normal bathroom, soap, a hairdryer, all kinds of shampoos, shower gels, towels large and small, a bathrobe (there were no slippers). Everything is clean, tidy, a pleasant smell in the room. They cleaned every day, quite well, replenished what was over, decorated the bed with fresh flower petals. The cleaners tried, even if they didn’t leave "baksheesh". The staff is friendly, the waiters in the restaurant are courteous (most), but there were also a couple of harmful ones, then I just didn’t sit down for their sector of the restaurant. The food is quite good, but not enough seafood, the range of food is not very large, but definitely not hungry stay, do not expect special delicacies, shrimp were only once in 10 days for example.
There is no dress code, live music was only once at dinner. The waiters run constantly, cover, clean, bring drinks to anyone who wishes. I was surprised only that there was no coffee and tea for dinner, although there were a lot of cakes. When asked to bring, they answer to eat at the bar .. )) For breakfast and lunch, you can sit down wherever you want, for dinner only at your number table received when you first visited the restaurant for dinner, the meaning of this procedure remained a mystery (for breakfast and lunch, problems with there were no tables). I didn’t have stomach problems, but my friends suffered that they didn’t remember what they ate, but they told me something for sure in a restaurant, and not in a cafe in the city. By the way, they had a lot of mosquitoes in the room and at night they went to complain to the reception and then poisoned them until the morning. For some reason, I didn’t have mosquitoes in my room . . )) The animation was of high quality, the guys tried to entertain people at the pool, on the beach, arranged exercises, dances, competitions, games, well done!
I won’t list everyone by name as in custom reviews (see previous review) The beach is good, sandy, loose, not trampled down, clean, almost white sand, sometimes tides bring algae, but the beach is periodically cleaned of them and debris. if you don’t have breakfast for a very long time, you can have time to take a sunbed. A gentle entrance to the sea, clean, clear water, sometimes jellyfish swim. I had problems with TV in my room, I didn’t show channels, after a complaint to the reception they promptly brought a new TV set. In the reviews, people wrote that things were missing and even from the safe, I don’t know, nothing was missing from me. Perhaps we were lucky with the cleaner, he always cleans the same one, so if anything you can point to him. Nearby is a beautiful city, shops, cafes, a port, near it are colored muses. fountains. Go see it tonight for sure! In general, the hotel is good, something in between, between Turkey and Egypt. I recommend it for a relaxing family holiday or the neighboring Concorde green park palace (it will be newer)
аватар EduardL
 •  traveled 6 years ago
Rating 8.0
From positive and pluses. The hotel is really four stars, and it announces itself in all prospectuses, inscriptions on the bracelet and price lists. But I would put four with five pluses. The first is purity to the point of fanaticism. In the rooms, in the toilets, near the pool. . . On the beach, to step on the white sand, you take off your slippers and put them on a bookcase, then take them away. … More ▾ From positive and pluses. The hotel is really four stars, and it announces itself in all prospectuses, inscriptions on the bracelet and price lists. But I would put four with five pluses.
The first is purity to the point of fanaticism. In the rooms, in the toilets, near the pool. . . On the beach, to step on the white sand, you take off your slippers and put them on a bookcase, then take them away. With towels: at the reception in the exchange office you give 20 dinars (which you change from dollars there), you get 2 plastic cards, on them - towels. At the end - you hand it back and return your dinars. The sea is very clean, there are no jellyfish at all. But once a week - high tide, algae. If you wait out this time in a pool of sea water - no worries or problems.
Second. The food is great. There is everything. Real meat, grilled, fruit all the time, shrimp 2-3 times a week. Ice cream 2 times a day. Tables are personal. For lunch and dinner, the waiter pours local wine, right at your table.
Third - Russian-language channels 5-6. True, everyone is hiding how much Ukraine is in vain. The staff did not manage to get rid of cases of obscene behavior of Russians in the hotel, but in general everything is correct. Tunisians (Tunisians) are not as obsessive hucksters as the Egyptians.
Fourth - the weather - class. The sea is wonderfully warm.
Fifth - there are options for children - from separate chairs in the dining room to playrooms.
There was only one minus: they arrived and left late at night from Tunis airport (150 km), but this is more of a problem for the Oasis tour operator.
Fifth. I took a ticket at the agency "Top-travel". Employee Jeanne led and accompanied from the moment of sale until the moment of departure from Tunisia, she explained all the nuances.
Conclusion: I would go again to Tunisia - the answer is "Yes". Specifically again in this hotel - the answer is "Yes"!
Туристическая полиция штрафует незаконно торгующего на пляже
аватар lika1451
 •  traveled 7 years ago
Rating 9.0
Hello! We took a trip from Anex-tour. We are 3 adults, booked 3 bed accommodation. We arrived in Enfidha early in the morning, and were met at the airport by representatives of the tour operator. I must say right away that I rested with Anex-tour for the first time. But there were no complaints. All issues were resolved and quite promptly. … More ▾ Hello! We took a trip from Anex-tour. We are 3 adults, booked 3 bed accommodation. We arrived in Enfidha early in the morning, and were met at the airport by representatives of the tour operator. I must say right away that I rested with Anex-tour for the first time. But there were no complaints. All issues were resolved and quite promptly. The guides are great! We arrived at the hotel at about 7 am. After reading reviews that when you check in, they always put you in a bad room and thereby extort money, we immediately gave $ 10 to be settled in a good 3-bed room. But they brought us to a 2-bed room and said that they would bring a 3rd bed, which we categorically refused, because. 3 adults in a double room - it's terribly crowded! It turned out that the husband gave them an additional 10 euros at the reception and as a result they did not give any 3-bed number. I was indignant: why did they take 10 dollars + 10 euros then? I think this is the impudence of the staff at the reception! After much squabbling, we were given a large 2-room suite with 2 balconies, 2 TVs, 2 large beds in 1 room, 2 separate beds and a sofa in the second room. In short, the room is chic, but I had to be nervous! This is the only negative point of the whole holiday. Everything else is just top notch!
The food is excellent! Everything is delicious and varied. A lot of fruits, vegetables, there is always fish, meat, pastries are delicious! In the restaurant, each room has its own table for dinner. It is not clear why they did this, because. it only causes unnecessary conflicts with other tourists and waiters when you arrive, and someone is already sitting at your table and eating. We've only had this twice, but it's still not pleasant. The restaurant is large, there are enough sticks for everyone, there is no need to fix them.
The pool is wonderful! The pool bar is open from 10 am. Alcoholic drinks are decent. All local production. The beach is excellent, white fine sand, gentle entry into the sea. There were always enough sunbeds for everyone, there was no need to take them in advance.
Separately, I will say about the animation: The guys are just super!! ! Tourists are entertained from morning to evening: boccia, water polo, archery, zumba, aqua aerobics, dancing, and an evening show. I would especially like to mention the chief of animators Mido and animator Diego! Loved the funny Pikachu! Thank you very much guys! I liked the rest in Marhaba Palace very much!! ! We are in Tunisia for the first time, but I fell in love with this country forever and will definitely come here again!! ! Tunisians are very friendly and hospitable, they are not imposed in stores, as is the case in Egypt.
From excursions we took Dugga-Zaguan and a 2-day excursion to the Sahara. Both excursions left a lot of positive emotions and a lot of impressions! Highly recommend!
Special thanks to the hotel guide from Anex Tour Maria! There was an overlay with a tour, she solved everything very quickly and at the highest level !!!
Who chose Marhaba Palace - you won't regret it!
Пляж С шефом аниматоров Мидо
аватар _788892
 •  traveled 7 years ago
Rating 10.0
Settled in quickly. The room is good. cleaned every day. Meals for 5. Full of fruits, ice cream and all sorts of sweets. The animators are just great! Here you will find yoga, step, football, volleyball, zumba, a children's disco, every evening a show and a disco for adults. They dance just great. Funny and kind guys. … More ▾ Settled in quickly. The room is good. cleaned every day. Meals for 5. Full of fruits, ice cream and all sorts of sweets. The animators are just great! Here you will find yoga, step, football, volleyball, zumba, a children's disco, every evening a show and a disco for adults. They dance just great. Funny and kind guys. The service is excellent.
бассейн . их на улице два
аватар gajiyn
 •  traveled 11 years ago
Rating 8.0
Excellent 4+. Location: 5 minutes walk to the port, every evening we went to the market, then shopping. The service is good, there were no comments: the air conditioner did not work, everything was repaired within 10 minutes. The food is excellent: fruits, fish, meat were enough. VERY DELICIOUS ICE CREAM! . … More ▾ Excellent 4+. Location: 5 minutes walk to the port, every evening we went to the market, then shopping. The service is good, there were no comments: the air conditioner did not work, everything was repaired within 10 minutes. The food is excellent: fruits, fish, meat were enough. VERY DELICIOUS ICE CREAM! . In general, I recommend the hotel
Of the Excursions, the most luxurious is, of course, the Sahara for 2 days, you will not regret it. A sea of ​ ​ impressions, emotions, in 2 days we traveled all over the country, we were very satisfied. !
Who is going, have a nice holiday!!! ! I think Marhaba Palace 4* will not disappoint
Отличный бар, в холле где каждый  вечер живая музыка море:))))))) дорога к пляжу вид с балкона 7-го этажа ночной вид с номера 7-го этажа (дух захватывает), миллион разноцветных огоньков)))))) море, пляжжжжж)))))))))))) Порт в 5-ти мин ходьбы от отеля
аватар Vernudinanv
 •  traveled 12 years ago
Rating 10.0
Rested in 2012 with family. We lived in a bungalow near the pool. Memories are the warmest. The bungalow is super, the staff is a fairy tale, the area is very well maintained, large and beautiful. We will definitely go to Tunisia again and to the same hotel. I recommend. … More ▾ Rested in 2012 with family. We lived in a bungalow near the pool. Memories are the warmest. The bungalow is super, the staff is a fairy tale, the area is very well maintained, large and beautiful. We will definitely go to Tunisia again and to the same hotel. I recommend.
аватар kazakova1
 •  traveled 13 years ago
Rating 10.0
The best hotel! It's not just a hotel, it's COUNTE-MARKHABA PALACE! During this week we experienced the most positive emotions, the most fabulous memories and a great desire to return to this heavenly place! We arrived at the airport early in the morning, in 20 minutes we were taken by bus to the hotel. We were met very kindly. … More ▾ The best hotel! It's not just a hotel, it's COUNTE-MARKHABA PALACE! During this week we experienced the most positive emotions, the most fabulous memories and a great desire to return to this heavenly place! We arrived at the airport early in the morning, in 20 minutes we were taken by bus to the hotel. We were met very kindly. For 20 bucks, we ourselves chose a stunning room on the 3rd floor overlooking the sea and the pool. The rooms are large, clean and very comfortable. Cleaning every day, change of linen twice a week. The food is to lick your fingers. Huge range of dishes. The staff is incredibly positive, kind, qualified and very sincere. The pool is huge, clean, the beach is very beautiful, the sea is velvety, the sun is pleasant.....They entertained us day and night. The hotel is located in the city center, near the port of Marina. Very beautiful. We went to the Medina for souvenirs, it's really cheap there, but it's terrible-the MARKET alone. I recommend this hotel to everyone. I myself will go there again and not once =)))))))
аватар
 •  traveled 15 years ago
Rating 5.0
Marhaba Palace - in the past, apparently, luxurious, but now somewhat shabby, but quite a decent hotel with an open (into which 2 buckets of bleach are poured daily at 17.30) and indoor pools, a small but cozy territory and very poor service. You can't even say that the service is bad. It's just that all the hotel workers constantly extort tips. … More ▾ Marhaba Palace - in the past, apparently, luxurious, but now somewhat shabby, but quite a decent hotel with an open (into which 2 buckets of bleach are poured daily at 17.30) and indoor pools, a small but cozy territory and very poor service. You can't even say that the service is bad. It's just that all the hotel workers constantly extort tips. On the beach, someone has privatized the sunbeds and will give them only for a dinar. The maid strives to break into the room when there are guests to get their dinar or dollar. They don't look at you in the restaurant, and they even chased us from the table if you didn't tip. We were on full board. Most vacationers take half board. This is quite enough. In my opinion, the food is normal, but, as elsewhere in hotels, somewhat monotonous. Drinks in the restaurant (including drinking water) at lunch and dinner are paid. For breakfast, there is also orange fresh for 2.5 dinars. Prices in the hotel as in Europe. Almost no animation. All the entertainment in Porto el Kantaoui, which is 150 m away. On the hotel beach, standard water entertainment - banana, parachute, sofa, etc. We were with children 5 and 7 years old. We bought them a ball and toys for water and sand, and that was enough. The playground is worse than in our yard, because, probably, I didn’t see a single child there. The air conditioner in the room could not cope with our volume - we had a room with an arched roof. And the air conditioner only works when you are in the room with the key inserted. If possible, you need to remove the key from met. base and close the contact with this base. Then the air conditioner will work even when you are not in the room. Guests at the hotel - almost all from Europe: England, Germany, France and Poland. There were few of us, and mostly from the Urals. Traveled with Biblioglobus. No claims. We did not touch them, they, when we refused excursions, lost interest in us. The transfer on the way back was somewhat late, but with the help of Larisa from Biblioglobus, everything was sorted out by phone. The phone worked like an automaton: we could call, but we couldn't. Internet only in a cyber cafe - 4 dinars for half an hour (in Turkey, everywhere in WiFi halls). In general, compared to Turkey, it loses a lot in service, but everything is compensated by the transparent sea, white sand and the feeling of Africa.
Review from — vOtpusk.ru
аватар
 •  traveled 15 years ago
Rating 5.0
a hotel for the elderly - there are no discos or animation in the evening there is nowhere to go out of boredom, I do not recommend with children - there are no playgrounds at all On the territory of the football field. but we were not allowed there, even for money! Hotel for passive recreation Terribly smelly towels - bought your own. … More ▾ a hotel for the elderly - there are no discos or animation in the evening there is nowhere to go out of boredom, I do not recommend with children - there are no playgrounds at all On the territory of the football field. but we were not allowed there, even for money! Hotel for passive recreation Terribly smelly towels - bought your own
Review from — vOtpusk.ru
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HOTEL EXPERTS
Attractions

Отель расположен в 9 км от центра города г. Сусс, в центральной части зеленой зоны Порт-Эль-Кантуи. Поблизости находится гольф-клуб. Гостиница впервые распахнула свои двери гостям в 1987 году, а последний ремонт проведен в 2011 г. Отель идеально подойдет для семейного отдыха, а также для романтических или индивидуальных поездок.

Location Аэропорт Туниса находится в 144 км от отеля, Энфиды – в 41 км, Монастира – в 26 км.
Description of the beach Собственная зона песчаного пляжа, расположенного в пешей доступности от отеля. Длина пляжной полосы 300 м.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

На территории есть магазин и открытая терраса. Стойка регистрации работает круглосуточно. К услугам гостей камера хранения багажа. Специальные диетические меню (по запросу). Размещение домашних животных не допускается.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Мини-гольф, стрельба из лука.
  • jacuzzi
  • table tennis
  • tennis court
  • squash
  • volleyball
  • gym
  • aerobics
  • water activities
  • windsurfing
  • disco club
  • animation
  • organization of excursions
Description of rooms

Отель предлагает 332 номеров.

In the rooms

В номерах представлено: ванна/душ, фен, кондиционер, ТВ, мини-бар, телефон, чайник, Wi-Fi, сейф (бесплатно), балкон.

  • bath / shower
  • hair dryer
  • $
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi $
  • balcony/terrace
The address BP 120 4089 Port El Kantaoui Sousse Tunisie
Phones: +216 73 347 076
Website: Marhaba Palace
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги yes. Вы можете прекрасно провести время за игрой в настольный теннис, теннис, сквош, волейбол. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).