The rooms are normal, but the big problem is that there is no cleaning in the rooms. Even if someone came, they just moved the entire floor with a rag and that's it. Soap accessories are not replenished, mini bar, you need to ask for water to be brought to you. When we asked a question at the reception why everyone was like this, we got an answer, we switched to the winter concept. If the hotel is open in the fall, then in the fall do not people come. The air temperature is 28 degrees and there is not a single umbrella, only around the pool.
At sea, the picture is quite sad, all the tents have been removed, the pier has been dismantled, the sun loungers can be counted on the fingers. At the children's pool with slides, yesterday there were still sun loungers, and the next day there were a dozen of them. When we asked the question again to the managers on issues with vacationers, Anastasia answered us, "come in the summer. " What is this attitude towards people! The hotel is not recommended. For the money, there are much better hotels.
In this hotel rested a large company of 18 people with children.
1. The check-in went horribly, one of the reception staff was absolutely unprofessional. When asked to settle everyone close one to one, he said yes. As a result, we were settled in another building. After the proceedings, they settled next to each other. The trial took 3 hours (instead of rest).
2. The rooms are good, but it is better to take in the main building, they are not much larger there. There is a bar, it is replenished every day (beer, water, cookies, tea... ).
3. The hotel is not big, but it's probably not even bad, everything is nearby.
Clean, a lot of greenery, but there are few locations for photo lovers. There is not a bad water park. The hotel staff is mostly polite and friendly, but lacks professionalism.
The sea is good, pebbles, like everywhere else, there is a Pier, where we spent most of our time. It's bad that there is no bar on the pier, you had to go to the beach.
4. The food is good (standard), but reading the reviews of tourists that it is above all praise, this is not so.
Alcohol is normal (imported is enough), although it is necessary to clarify which one to pour, for example, whiskey, otherwise they can pour local.
5. Separately, I want to write about the guides from the travel agency Anex tur - it's just awful. In a word, "Cattle", each hotel has its own vouchers, but not like here.
For example, they wanted to sell us the climb to Mount Tahtali for $ 240 for 2 adults and 2 children, and they sold it with shouts that we would not have time, they hold the lift especially for us, in fact, leaving 20 meters from the hotel, the same tour costs $ 140 . The $100 difference is only from one family.
Conclusion: the hotel is good, the food is good, the alcohol is good. I have questions about staff and service.
Would I recommend this hotel?
Most likely yes, but it all depends on the price!
The main restaurant is quite large, there was enough space for everyone, the waiters were great, they tried to please everyone in everything. I ask the hotel to reward the waiter in the main restaurant, his name is Mubariz, near the baby food department. Very pleasant and helpful.
There were baby food and jars for babies, cereals and a boiled menu. The main food is beyond praise, delicious, shrimp every day, squid, mussels in batter and different types. Sheep in the tandoor and many delicacies. The booze is mostly original, drank different whiskeys and liquors. Three types of beer, draft and bottled, cola fanta and bottled juices. Fruits and watermelons are ripe, not like cotton wool, but really sweet. Snack bar from 11 to 16, very tasty, especially breaded wings and kebabs.
The pools are relatively clean; There were enough sunbeds for everyone, but people occupy closer to the sea from 7 in the morning, but if you wish, you can find it, we rested by the pool, where the waiter on roller skates constantly brought all the snacks and drinks from the bars on order, many times a day.
A very positive and cheerful guy, Roller Man Orhan, I ask the hotel management to also reward the guy for his positive energy and good work. The animators are trying all day but not intrusively, if desired, everyone will find something to their liking, in the evening a standard show program, not outstanding, like everyone else.
The kids club is not big, there are computer games inside and animators, but basically everything is for girls, the boys are bored, especially after dinner there is nothing to do, my boy found friends, they played football themselves, then the friends left and he got bored. Not all children go on stage to sing "Ram Tsam Tsam". The hotel needs to organize evening leisure for teenagers 10-14 years old, maybe football, golf or trampolines in the clearing near the pool (this was the case in Mirada del Mar) every evening the teenagers did something.
The beach is large and small pebbles, without "corrals" it is not convenient, the sunset is sharp, immediately the depth. The beach is clean, the water is warm, clean and clear.
We swam with masks, saw a lot of fish, garfish and even tuna up to 0.5 meters, not Egypt of course, but the sea is less dangerous, you can swim around the clock and we really like it. The pier is good, clean and you can dive.
Of the minuses, it is very slippery near the pool in some places, there are broken and broken tiles, rooms that are closer to the stage, music and bass are strongly audible, but at 23:30 everything calmed down, it used to get quieter even earlier. I can’t say anything else bad, the rest was a success, a deep bow to all the diligent hotel staff for their hard work in masks and such heat. Thank you all, we are already going to you again on 06.09. 21 meet.
The food at this hotel is top notch. Very varied food, meat: chicken, veal, lamb; seafood: fish (red, sea bass, tuna, etc. ), a lot of seafood (shrimp and regular, and royal, crayfish, mussels, squid), vegetables, snacks, pizzas, potatoes, pasta and can be listed for a long time. The menu changed every day, there was always something new to try. Sweets are the same story. It's impossible to choose a favorite as there are many New Delicacies prepared every day. This is a paradise for the sweet tooth. And besides the main restaurant, you can always eat and drink near the beach, pool. The staff is polite, really unobtrusive. All issues are resolved instantly, just go to the reception. Gestrelation is also great, they called the room and asked if everything was fine and if their help was needed.
The biggest and fattest plus of this hotel is children's animation. Impressions of the mini-club will be enough for one more detailed review. Girls work out 300%. In the first half of the day, they make a variety of crafts (beads, bracelets, crowns and a bunch of everything else), in the afternoon there are always active games. The kids forget that they came to the sea with swimming pools. It was impossible to get my three-year-old daughter out of there. The system for finding a child is as follows: if the badge is green, then the child, under the responsibility of the parents, can enter and leave the club premises, if it is red, then only one of the parents can bring and pick up the child. And here you can safely leave your treasure, as you can be sure that it is under full control and supervision.
Even in the mini-club, all requirements are strictly observed during the pandemic. Every morning full cleaning, disinfection. The girls themselves are always wearing masks; rugs, toys, Furniture is processed at the end of use. The most touching event is farewell to the club. Each child is given a passport with fingerprints and gifts. And, of course, hugs, applause and tears of regret that you have to leave this beautiful place. I especially want to mention Yanochka and Lilechka - girls, you are our love. We got home today and we already miss it! On my own behalf, I want to thank you that with a small child I was able to relax both in body and soul. I highly recommend the Akka Alinda hotel to all tourists, especially families with children.
The room (comfort) is good, big. The bathroom could be bigger, but it's ok. The room has everything you need - bathrobes, slippers, a kettle, many sockets, a safe, two pillows on each bed, a cosmetic set, toothbrushes, toothpaste, a razor, drinking water, a mini bar that is replenished every day (mineral water, juices, soda , energy drinks, beer, cookies, straws). On the day of arrival there was a welcome bottle of wine and a plate of fruit.
The hotel area is quite compact, which is very convenient for me - to go to the room from the pool in two minutes, return, and the ice in the cocktail has not melted. When you exit the main building to the pool, on the right side there are shops, a coffee shop (very tasty and varied coffee), a pool bar and a snack bar (we didn’t go to it, we had enough basic meals). Closer to the sea are refrigerators with drinks and ayran and a towel exchange point that can be changed as many times as you like, a beach bar where, in addition to drinks, they give a variety of sweets and ice cream.
The beach is divided into smoking and non-smoking areas. The shore is rocky near the water, slippers will not interfere. But you can enter the water from the pier along the ladders (the pier is large, there are many sunbeds) in depth or closer to the shore. The sea is clear and wonderful! I'm cold, but I swam.
The pool is divided into two zones - deeper and shallower, the water is very clean, the birds came to drink all the time. The sunbeds are comfortable and there are plenty of them.
The pool bar has a large amount of imported alcohol, but I drank non-alcoholic cocktails during the day, the bartenders (unfortunately I have a bad memory for names) will take into account all your wishes, smarties!
About the animation I want to say separately - this is the highest level! All animators are top notch! Their services are not strongly imposed, but if you agreed, you will enjoy 100%! Wild darts with Ahmet is unrealistically fun! I fired a gun, Bilal, greetings from the FSB! Obi, thank you for hiking in the mountains! Berkay perfectly replaces the missing player in beach volleyball, Julia's lighter will not let you relax on water aerobics! Thanks to all the guys, sorry if I forgot to mention someone.
Every evening there is a show, but since we got up at 6.6. 30 was not always strong enough for the show : )
I won’t write about food, otherwise it will take pages 3 - everything is here! And everything is very tasty!
I liked everything! Thank you Akka Alinda for such a long-awaited and wonderful vacation! ! ! We will definitely be back! ! !
Kiris is a large shopping street, you can buy everything - from sweets to fur coats. If you didn’t find something, then you can go to Kemer (taxi 6 euros, minibus 4.5 lira) in 10 minutes.
Go hiking up the mountain (Wednesdays), it's hard, but the views from the top are worth it!
I recommend the hotel 100%! ! ! Have a good rest everyone! ! !
I will be happy to answer your questions
About food. There was enough of everything, there were no queues, except for coffee in the morning. They gave me raki twice. There was a red fish. Always a couple of meats and fish. Fruits: watermelon, melon, peach. But there were no strawberries. The a la carte menu is small: shrimp, fish, salads. Of the buns - ice cream, sweets at the bar near the sea from 11 until the evening. A couple of times we dined at a snack bar near the pool, burgers, shawarma, battered chicken. You can also eat near the slides. There is also a snack bar but the menu is small. Food is ok. For alcohol there is a choice of imported drinks. But you need to look so that they are poured into cocktails, and not local. Beer on tap and in bottles. Alcohol is normal.
Beach: there is a place for everyone, but the first rows are probably occupied from 5 in the morning. We never borrowed. They lay down anywhere. The entrance to the sea is pebbles. Colitis in legs. Pierce is normal. The pool is small and warm, with different depth zones, there is enough space for everyone. Animation truncated as covid. Volleyball, shooting from a gun, darts and something on the water. In the evening there is a mini disco and a show program. There were no discos again because of covid. Although in neighboring hotels it sometimes thundered up to 12.
The kids club is good. Our children really enjoyed it there. They did crafts, played, etc. The water park is average, but it was enough for us. At the reception is a normal manager Tuna. If you don't like something in the room, you can change it. Hospitality is also the norm, they tried to respond to requests. The promenade behind the hotel is not intrusive. Everything is like everywhere else. Sweets were bought in front of the hotel in the ELa store. Because they've known each other since last year. In general, we were satisfied. On our arrival, the sea was cool, but we swam.
Let's start with the pros:
+ kids club - well done girls, they are 100%. Children are happy, interesting, crafts, games.
+/- Indeed, the bar is replenished every day, but from time to time something is not reported. They asked for milk for the child, they didn’t put it in several times, called the service, waited so long that the child fell asleep. We ran to the bar - they didn’t let us, they said: call the service.
Minuses:
- the rooms are updated, but already ushatannye. Windows do not open for ventilation. Therefore, the maintenance unscrewed the handle from the window so that the window would not open at all and no one would fall out. Accordingly, one room without air. Central air conditioning, blowing on the bed, draw your own conclusions. Got sick…
- there is a children's pool in the water park, there is no children's area in the main pool, kids can only swim in the large pool.
- cleaning: the floors were never washed. Towels are changed every day, but sometimes they are stained. There are slippers. They promised a dressing gown for the child, but. . . not now. Moreover, they themselves called and said: They gave you a bathrobe, but, yes, I see that they are not, but now there are no free ones yet. This is with a minimum occupancy of the hotel. There is shampoo, gel, body milk, soap, but each time there is less and less of something. And this is for a family of five, with small children who often need to bathe. Good thing you got yours. The floors are slippery. The child fell, although they always supported and spread towels. But he hurried, and as a result, a bruise appeared on his face. We informed the hotel manager, but I don't know if they took any action, as the tiles are glossy and very slippery.
- food: we were ready for the new conditions for the distribution of food and registration (it's even convenient), but the problem is that most of them are not very edible and when laying out the stew with meat, they will put inedible vegetables, 2 small pieces of meat with gravy. The grill is the same. Gets bored after a day. Grilled half-cooked vegetables. Once there were crayfish: they ran out quickly : ) sushi - inedible and weathered. Children's table - cereals, fruit and vegetable jars, yoghurts. Your child will not eat the rest. You feel like you're in a canteen for the poor. You have to ask for cutlery and wait a long time, drinks too. But they can't cope, they need more staff. And this is not yet full occupancy of the hotel. Fruits are semi-withered inedible strawberries, apples, oranges, sometimes edible watermelons and melons.
There is alcohol (bottled Tuborg, cognac and much more), they don’t lie about it.
- beach - entry from the shore is sharp and painful, the exit is even worse. Maybe from the pier. For kids, this is flour and zero pleasure. They say that they brought sand to the beach - it is crushed stone and you will feel like at a construction site or in cat litter. Always in dust and dirty clothes. Swimming trunks and bathing suits in fuel oil after swimming in the sea: (((
They installed some kind of descent into the sea from the shore, but this is not it.
- another big lie and the last drop of blood. The hotel on the beach has a division: smoke as much as you want to the right, you can’t go to the left. There is a corresponding large plate. Since my children and I do not smoke, for us it was a fat plus. But in fact, many do not care and they do not want to respect others. The guards chatter among themselves on the pier and do not look at what is happening on the shore. If you smoke it is your choice and poison yourself, but our choice is clean air and please respect us. We do not put our children's poop under your nose, and they are more harmless than the smelly air from your lungs. A few meters away, on a non-smoking beach, a man was smoking. I approached and quietly and very politely asked not to smoke. He began to bully and answer not very politely, the point is that he doesn’t give a shit. He jumped up and started poking me in the belly. His wife ran up and started yelling and calling names. I said that I did not want a conflict and went to my sunbed. When I leaned towards the child, I felt a blow to the head and fell. At that moment, people ran up and removed the aggressor so that he would not finish off. My wife, seeing this, ran to the guards and asked for help. Only after that did they pay attention to us. Children are in shock and fear!! ! I was taken to the doctor. The cheek is torn and needs to be sewn up. At first I did not want the police and the doctor, but the brave Ukrainian yelled that I was drunk and therefore the police were called by me. I will not describe all the misadventures, but the hotel, the tour operator of the attacker exerted all kinds of pressure so that the matter did not come to trial. The beatings were removed, in the blood 0.03 ppm of alcohol. I took 1 sip of beer as I couldn't afford any more with the kids on the beach. To guarantee that this does not happen again with you, no one will and does not want to. Promises are made but not kept. The safety of your family is above all, in this hotel it is at zero. If you get hit on the head from the back, you will be afraid for your family. And a brave Ukrainian will shout that he is the deputy mayor of some city in Ukraine and he doesn’t care. People who saw the situation on the beach and we asked the management what they intended to do about the attackers. Answer: nothing. In other hotels, people are given an escort-translator to the hospital or police to the injured party. The one who attacked is evicted. Nothing here!! ! On the last day, some manager finally met with us and offered to call the police again and open a case against the attacker and his travel agency, which put pressure on the police. But we asked to be allowed to go home. The hotel did not respond to a letter of complaint.
The father of the family that travels with us smashed his head on a canopy on the beach. If you are over 170 cm tall, then wear a helmet, as one end of the canopy will hit you on the top of your head while you are distracted by the child.
- entertainment - yes, all day long you will be invited to sports, darts, etc. , but in the evening you will find an acrobatic dance show from different groups every day. During the lockdown, although people could dance until 21.00, now others are dancing, and you are waiting for it to end, because after the third similar performance it is already boring.
Before the video reviews, which are filmed by their manager, the dining room is cleaned and decorated. On other days, this is the usual dining room of a non-five-star hotel.
We left with such disappointment as never before. Since Russia was closed and relatives could not fly to our hotel in May, they thought to return in October. But after such an appeal at the hotel, the money was withdrawn and in October we went to another hotel. Thank God there Turkey returned our love for her.
Don't make mistakes! Especially with small children. The beach and the sea are not for children here. Suitable for those who travel for the sake of the bar.
P. S. I ask the hotel not to send me private messages again. I will not change my review. Write what you want under the post, but the hotel is not suitable for children and calmly relaxing people.