1. The territory is compact, descending from the main building to the beach, there is a lot of space for walking, since the territory is shared by 6 hotels for public use.
2. There are two large swimming pools, one of which hosts animation, and the other where you can relax in a more relaxed atmosphere.
3. The room is comfortable and modern, corresponds to the description.
4. Beautiful reef with access from the pier.
5. There is a good gym and Spa.
6. The food is good, you can always find something to suit your taste, but there were higher expectations from a la carte restaurants.
7. The hotel is not crowded, mostly families with children, most Poles and Germans.
In general, the hotel has a very pleasant, relaxing atmosphere, the staff is not too intrusive and tries to make your stay as comfortable as possible.
Excellent animation, especially for children.
No one will be bored, there is a lot of entertainment during the day and evening shows, a huge water park, and a diving center.
After reading positive reviews about the hotel, we decided to choose it, they really praised the food, I wanted to check if it was true: the food was good, but after 9 days of rest the monotony became boring, the fruits were standard, but tasty: apple, orange, banana, pamela, melon, fresh dates , several times they gave peaches, guavas, mangoes sometimes, I liked mango juice and chocolate ice cream: ) From meat: chicken, fish, beef, we were counting on I only had lamb twice (grilled - very tasty, the shrimp and crabs were local. The coffee machine had delicious coffee and croissants. I liked it. I was pleasantly surprised that food suggestions can be conveyed personally to the chef, after a while they are taken into account. In general, the concept of the hotel: please contact contact management for any questions and they will do everything to make your vacation a success)))
The gym is small in the neighboring hotel Jazz Samaya, there are no exercise machines for women: for legs and buttocks.
The beach at the hotel is small and compact, it is looked after well, but for easy entry into the sea and for diving you need to walk 5 minutes to the beaches of Lamai and Solaya. At first I was upset, but the promenade runs along the alley of hotels, it’s gorgeous, there are places to walk and the sea with the reef is wonderful, it’s worth it!! ! It’s big, there are a lot of fish there, we even saw a spotted stingray...The water in the pools is warm, the weather is windy, but comfortable
Compact green area - everything is close, many children. Every evening from 21-22 there was a show program for adults. Wi-fi is good throughout the entire territory, but for some reason it dropped out for the first two days; it was necessary to register again.
We were impressed from the first day by the territory, style and reception at the hotel: service, attitude of the staff, quality of food and cleaning, excellent cosmetics - almost all wishes are fulfilled!
The rooms are large and spacious, daily cleaning is at the highest level, we thank Mohamed, who cleaned our building, for his creativity and cool figures made from towels.
The restaurant offers themed cuisine for dinner every day. There are also 4 a la carte restaurants, in which it is important to note the variety and quality of dishes, and service, of course.
The service in a regular restaurant is also excellent - we are very grateful to the main manager Hesham and the other guys for their cordiality, willingness to help and offering the best.
Now, in November, the hotel has 2 heated swimming pools with bars. Children's club - special thanks to Angam.
The sea - there is a gorgeous reef right on the hotel beach, although you need to walk about five minutes to get to it to the Lamai Pier hotel.
But snorkeling on this reef is incredible.
In general, in 10 days at the hotel we didn’t get tired of it at all, even though there’s nowhere to go on foot...there’s always something to do, you feel the level and excellent attitude.
I would like to note the hotel staff who work day and night to make the guests' stay unforgettable. Absolutely everyone, from the gardeners and maids to the manager of the Hesham Hotel, are excellent people who love their work and do it responsibly.
Ali and Helmi, who are in charge of the restaurant and bar, are simply mega masters of their craft, the food in Jazz Marai is amazing and simply in endless quantities. Very tasty, very varied, with new culinary surprises every day.
The animators are also nice and cheerful guys, just super (Mizo, Shiko, Yulia and Karioyuna), a sweet girl, children's animator Adham, gets along great with children. The first days I went to exercises and water aerobics, a couple of times to belly dance classes and bachata and, thanks to my efforts, I didn’t lose face. Now a new hobby has appeared in my life, from which I truly enjoy.
Every evening there are shows and parties at the hotel, and all the staff also take part in them. The circus team performs simply crazy and very complex acts, everyone dances and entertains the guests. Batteries, not people, would give me so much energy in my work.
The hotel is great, I highly recommend visiting it and evaluating the organization of leisure time and service; of all the places I’ve been, this is definitely the best option.
The nightclub where discos are held is held 2 times a week, animators collect guests for a fee and accompany them, it is outside the hotel within walking distance nearby. Active but unobtrusive animation; from morning to evening there are a variety of activities. Good evening shows by both local animators and guest artists. Themed parties twice a week.
There is a good gym with a good instructor.
First of all, it was important for us that there were good conditions for relaxing with children. Excellent children's animation. You can't get the child out! The evening children's program is always different and interesting - a mini disco, a children's festival with a circus performance and animated characters! Classes for everyone. There is a huge water park with slides for adults and children.
Excellent, very varied baby food. And an excellent varied buffet food in the main restaurant. There is a good choice of Ala carte restaurants, there are four of them.
There is a wonderful relaxing rooftop bar with panoramic sea views.
Upon arrival, they are fed immediately. Whole meat, even sausage is normal. There is everything: cheese, side dishes, salads, fish, fruits, vegetables, pastries, desserts, soups, yogurts, dry breakfasts. The staff is friendly, sometimes the chef himself comes out to ask the guests what they like and what they don't like. Juices, colas, beer, wine, vodka - as much as you want. Bottled water in the room and in all bars and restaurants. In addition to the main restaurant, there is also a bar on the beach by the pool, where you can drink and eat. Coffee is delicious everywhere, but not in the main restaurant. Unlike Sharm, no one bothers with offers of excursions and massages.
They offer, but do not insist. The pool is warm. You can get into the sea from a pontoon, and there is also an entrance to the lagoon from the shore, where there are also beautiful reefs and you can watch fish, we came across a stingray.
Until now, every day she went to the children's club with great pleasure, she especially liked pizza day and fun with flying snakes. Thanks to the girls animators for a wonderful approach to the children (Yulia and Karina).
Live music and various shows are held on the terrace every evening.
We are resting in this hotel for the 6th time, and all our wishes and hopes have come true, we leave this place happy every time. Absolutely everything!! ! Food, service, entertainment, sea and beach, water park...
A great place, we recommend it to everyone)))
The hotel area is very large and well-groomed, with many places for walking. Outdoor swimming pools for adults and children, several bars and ala carte restaurants.
Everything in the rooms is also at a decent level. There is air conditioning, TV and a gorgeous terrace overlooking the sea. The rooms were cleaned every day, towels and bed linen were changed, and figures were made from towels.
The food is very varied: a large selection of cereals, soups, meats, side dishes, vegetables and fruits, various sweets, juices and drinks. Locally produced alcohol, but there was also imported alcohol, but at an additional cost.
The beach at the hotel is very good: light, clean sand, sun loungers and umbrellas are always in abundance, beach towels are provided at the hotel and changed every day for clean and dry ones. We often did not go to the beach, but swam in the pool, drank cocktails at the bar and sunbathed.
We had a lot of fun!
There was also a lot of animation in the hotel. Evening shows are very high quality and bright. In addition, during the day there were games, competitions, dance lessons, etc. at the pools. In general, the hotel will not let you get bored.
Our vacation flew by in one breath and left bright and pleasant impressions, I recommend this hotel!
Large rooms, very clean, with TV channels in German, English, Russian, Polish, Italian, etc.
Excellent service, staff strive to meet all guest needs and work hard to provide the best possible service.
The hotel provides excellent service. All staff genuinely care about the well-being of visitors. Even though the animation team is very dedicated, they will still give you space if you want it. There is no shortage of anything in the kitchen. The variety of international cuisine is beyond anything I have ever seen. The food is also of very high quality. If you prefer not to have a traditional breakfast, the brunch served at the beach bar is especially delicious. Although the choice of dishes is limited, they are all freshly prepared and served à la carte.
We also highly recommended having an a la carte dinner at a Mediterranean restaurant.
The bars also offer excellent drinks. You can find anything here and the staff is always ready to help you if you can't find something on the menu. The hotels have a house reef on site and it's right in the bay. The bay is home to large sea turtles and, apparently, manatees. Snorkeling and diving can be enjoyed here. Behind the beach cafe you can play beach volleyball and it's available every day which is fantastic!
The hotel offers excellent leisure facilities. During the day, you can take part in various activities such as dancing, drinking cocktails, water aerobics, etc. Diving and snorkeling are also offered at reasonable prices.
My experience was very, very good. I would definitely recommend it.
There are many vacationers with small children, the hotel is aimed at European vacationers, the animation is excellent for adults and children. The food is varied and tasty, alcohol is poured generously
The food is varied, everything is fresh (meat - chicken, beef, turkey, seafood - shrimp, salmon, fish and squid, vegetables, fruits, dried fruits, cakes). The hotel area is simply huge, very well-groomed. The beach is clean, there is enough space for everyone. The main advantage of the hotel is the level of service, safety, cleanliness. Thank you for a wonderful holiday.