Top notch service, we got a free upgrade with a direct ocean view. There is always Russian-speaking staff at the reception. The room is very large, the beds are very comfortable, there are a lot of wide pillows, the bed is snow-white and has a pleasant aroma. The bathroom is closed with sliding doors, two wash basins, a bathtub and a shower. Bathrobe, towels in large quantities, gel, shampoo, soap and all accessories are always replenished.
Cleaning every day sometimes even twice. In the evening, you are prepared for bed, the pillows are removed, the bedspread is put on slippers. Meals we had HB breakfast was at the Hells Kitchen restaurant from 7-10.
30 is incredible, the choice of dishes is very large, scrambled eggs, pancake, Benedictine eggs are made for you, the waiters will bring everything, tea coffee juice too. Dinner was at the Bacchanal restaurant from 18.00-22.30, everything is also very tasty and a huge selection of everything, it is impossible to stay hungry. The choice of desserts is incredible, once again everything is very tasty. There is one nuance at dinner when eating HB, you can order one soft drink, this is either water, juice or Pepsi, Fanta. We had a case that we were supplied with water and then we also ordered juice, not knowing that water is already considered a drink and we had to pay. They give me a lot of water, in the room there are 6 pieces for two.
The beach is very wide, there are a lot of sun loungers, umbrellas, towels are brought to you, and any amount of water in a bag with ice is brought. The sea is very good with waves, clean, the only entry into the sea is not very good, a lot of small stones, I cut myself twice, so it's better to take slippers.
The hotel is good and the service is top notch, especially Arsar who made us a wonderful breakfast on the day of departure.
P. s. Very poor kitchen included in half board. Service: apparently the hotel is still new and while the service is definitely lame. Little things in the room had to wait for an hour, sometimes they called and reminded. With restaurants, we were also misinformed, they said that there was an additional charge for the main menu, but in fact this is not so. The room was cleaned 2 times a day, the towels that we left on the floor were lifted and put back on the shelf, we noticed because the towels were damp. Rested before this in Jumeirah Beach Hotel and Rixos premium dubai.