Rixos The Palm Dubai 5*– Reviews

UAEDubai
39
Rating 8.910
based on
39 reviews
№1 in the hotel rating Dubai
9.1 Rooms
9.1 Service
8.8 Cleanliness
9.1 Food
9.1 Amenities
Rixos The Palm, located on the Palm Jumeirah, opened in March 2012. Suitable for active family holidays, including those with children.More →
аватар petrosova_karina
 •  traveled 2 years ago
Rating 9.0
Liked the hotel for good service. … More ▾ Liked the hotel for good service.
аватар lidiabolsakova54
 •  traveled 3 years ago
Rating 10.0
Just returned with a friend from Dubai, where we spent two weeks of vacation, and this trip will be remembered for a lifetime. We were looking for a hotel for a long time, and according to all the conditions, Rixos The Palm was preferred, and as it turned out, not in vain. When we arrived, literally in a matter of minutes we were placed in cozy, modernly decorated rooms with a view of the sea, which was very close by. … More ▾ Just returned with a friend from Dubai, where we spent two weeks of vacation, and this trip will be remembered for a lifetime. We were looking for a hotel for a long time, and according to all the conditions, Rixos The Palm was preferred, and as it turned out, not in vain. When we arrived, literally in a matter of minutes we were placed in cozy, modernly decorated rooms with a view of the sea, which was very close by. Special thanks to the most pleasant Mr. Beerles at the reception, a pro in his field. At the hotel, you could visit jumping on trampolines, aqua aerobics and yoga classes, so you didn’t have to be bored. But most of all we wanted to get to know the city and its sights better. Unfortunately, the prices for excursions offered by local guides are sky-high. The vacation turned out to be really cool, if we go to the UAE again, then only to this hotel to explore Dubai even better)
аватар 659677
 •  traveled 5 years ago
Rating 8.0
The room is good, everything in the hotel is great, wonderful. The territory is large, green, beautiful. I liked the beach, there is a closed area, no one except hotel guests can go there. The food was okay. There was nothing nearby, you need to leave the city. The staff at the hotel is 50% / 50%, there are some who are well treated, but not all of them are, this is the human factor. … More ▾ The room is good, everything in the hotel is great, wonderful. The territory is large, green, beautiful. I liked the beach, there is a closed area, no one except hotel guests can go there. The food was okay. There was nothing nearby, you need to leave the city. The staff at the hotel is 50% / 50%, there are some who are well treated, but not all of them are, this is the human factor.
аватар
 •  traveled 6 years ago
Rating 7.0
This is not the Rixos advertised, I didn't like it at all. We chose this hotel by its name, as if it was supposed to be a super hotel. What we expected, we did not receive. It was like in some Turkish hotel and not even 5 stars. We arrived quite early, but we were not accommodated early. We had to wait anyway, as there were no seats. … More ▾ This is not the Rixos advertised, I didn't like it at all. We chose this hotel by its name, as if it was supposed to be a super hotel. What we expected, we did not receive. It was like in some Turkish hotel and not even 5 stars. We arrived quite early, but we were not accommodated early. We had to wait anyway, as there were no seats. They gave me a completely normal room.
There was nothing at all outside the hotel, this is one hotel in that area and there was nowhere to go. We just drove off into the wilderness. The only way to get out was by taxi and it's a little expensive from there. The palm tree, as it were, is located at the end, it is far to get to the city and there is nothing nearby. There are only construction sites nearby. Of course, the nearest mules are far away, the free shuttles that deliver were always crowded. The beach seemed to be clean, the pools on the territory were heated. The food is a bit poor. When we were in other hotels, the food there was better.
I would like to warn other people not to fly to this hotel, because it is far away and there is no place to walk around. It is better to fly to Premium Rixos, at least it is closer to the city and there will already be shopping streets. Maybe with small children here you can relax, but if you sit all the time on the hotel grounds by the pools. But as for older children and other categories of people, then here they will be quite bored. There is no entertainment here, except for lying on sun loungers near the water. I didn't like it here. Resting in other hotels, although the price / quality matched. And here the price is too high, and the quality as such is not there.
аватар tsoy.nad
 •  traveled 6 years ago
Rating 10.0
There are many vacationers in the hotel. Since the peak of the season has begun, mostly Russian tourists. The staff at the hotel is friendly, they try to fulfill all wishes. There are no problems with the Russian language, the hotel has Russian-speaking staff. The hotel has a very beautiful, green area. Walking around the area is a pleasure! Everywhere is clean, tidy and beautiful! We took a room with a sea view. … More ▾ There are many vacationers in the hotel. Since the peak of the season has begun, mostly Russian tourists.
The staff at the hotel is friendly, they try to fulfill all wishes. There are no problems with the Russian language, the hotel has Russian-speaking staff.
The hotel has a very beautiful, green area. Walking around the area is a pleasure! Everywhere is clean, tidy and beautiful!
We took a room with a sea view. Wow, nice view from the window.
The room has everything you need.
For children there is a pool. There is a kids club.
Animation is a separate issue. Just great. All sorts of contests with gifts, games, drawing and many others. Children smile from ear to ear. At night they sleep like the dead. The animators are just great. Thank you for your activity. It is immediately obvious that they love their job and work with pleasure.
There is also live music.
The water at the sea and in the pools is clean. There are always enough sunbeds everywhere.
The food at the hotel is good and very varied, fish, lots of vegetables, oysters, fruits and many others. The food is very tasty.
The only thing I did not like was the overly expensive excursions from tour operators and hotel guides. But we were lucky we met a very nice guy. An amazing guide gave us an individual tour of Dubai and Abu Dhabi. Everyone liked it very much!
There are many interesting facts not only about history and architecture, but also about the modern life of the UAE and its inhabitants. Thank you for your professionalism, excellent knowledge of the material and skillful presentation of information. We were delighted, we even had enough time for shopping. Who is looking for a good, Russian-speaking guide, I highly recommend. I can share the guide's contacts.
Our vacation was a success because the weather is comfortable, the sea is beautiful, the sun is warm, the children are happy and we are happy.
Have a great holiday everyone!! !
аватар shegabayev
 •  traveled 6 years ago
Rating 10.0
The hotel is new, nice and big. Settlement. The mood was good and I decided to give the boy at the reception $ 20. As a result, he announced that we have upgraded the comfort of the room. The room was large, but without a balcony. Things were dried in the bathroom (a special string is pulled) and on an unfolded ironing board. … More ▾ The hotel is new, nice and big.
Settlement. The mood was good and I decided to give the boy at the reception $ 20. As a result, he announced that we have upgraded the comfort of the room. The room was large, but without a balcony. Things were dried in the bathroom (a special string is pulled) and on an unfolded ironing board. In addition to the mentioned board with an iron, the room had a kettle with cups and tea and coffee bags, a hair dryer. The sockets are not euro at all - there was only one adapted for the euro, which, with 2 phones, 2 e-books and 1 tablet, is not very convenient. Cleaned every day, good enough.
The beach is very large with plenty of sunbeds and umbrellas. They have always been free.
Volleyball was good. Two decent playgrounds with beach nets, hotel balls of excellent quality, animators convene volleyball players twice a day.
Nutrition. At home, we do not have the opportunity to go to restaurants every day, and to different ones, so we liked the food at the hotel. The food is quite varied, there were seafood (squid, shrimp and huge and small, all kinds of fish) and various types of meat and poultry.
Not all at once in one day, but there was always a huge selection. In the main restaurant, the staff really plows a lot. And some of them are hackneyed almost all. There was really a guy very smiling, friendly, I did not remember his name. Everyone, receiving tips, is very surprised and embarrassed - it is not clear, either they are not pampered, or the artists. Once we went to an Italian restaurant - it seemed not very good, and ate exclusively in the main one.
Departure. They brought a letter to the room in advance with the time of departure and everything worked out great.
In conclusion, many thanks to the hotel staff, who work hard and hard - thanks to which the holiday was a success and brought great satisfaction.
аватар gapbaev.oleg
 •  traveled 6 years ago
Rating 10.0
At the moment my holiday is coming to an end in this hotel. I really love the "Rixos" chain, but in Dubai I'm relaxing in this hotel for the first time, so I decided to leave my review, especially since I have something to compare with, I had already rested in the UAE several times before. Rixos the palm made me very happy, the same Turkish chic, only in a measured mode. … More ▾ At the moment my holiday is coming to an end in this hotel. I really love the "Rixos" chain, but in Dubai I'm relaxing in this hotel for the first time, so I decided to leave my review, especially since I have something to compare with, I had already rested in the UAE several times before. Rixos the palm made me very happy, the same Turkish chic, only in a measured mode. Responsive staff (there is a Russian-speaking), you can solve any issue, and the nerves will be calm. The guys try everywhere: at the reception, in bars, in a restaurant, even cleaning at a height, etc. It’s a pity that I don’t know everyone by name. If you come to the beach (at any time) you will definitely be helped to find a sunbed and move it to where you want. The waiters serve even in the far corners of the beach (tea, coffee), I especially want to highlight Jemal, a smiling guy, he is smart! Not enough only for Russian children mashed potatoes. Because we eat sooo much here, for the first time I went to sports, a very interesting combo jumping (I hope the correct name). Fitness trainer Evgenia is excellent, we spent all 3 workouts with her today, so I’ll leave the extra pounds from such wonderful food here, and we’ll take away a great mood and a good figure! I enjoyed my stay with you, only prosperity and keep up with the times !!! !
аватар Breshka
 •  traveled 6 years ago
Rating 10.0
Me and my daughter were insanely happy with the kids club. It has a wonderful team of very experienced, interesting and wonderful people. Separately, I would like to note Magdanu, Oksanu, Anaru, Tatianu, Annu, Alonu and Stanislava. My daughter is crazy about them. : ) every day, they came up with a variety of programs and activities for the kids. … More ▾ Me and my daughter were insanely happy with the kids club. It has a wonderful team of very experienced, interesting and wonderful people.
Separately, I would like to note Magdanu, Oksanu, Anaru, Tatianu, Annu, Alonu and Stanislava. My daughter is crazy about them. : ) every day, they came up with a variety of programs and activities for the kids.
There are separate courses for adults. For example, water aerobics, thanks to very experienced girls: Maria and Zhenya : )
I can't help but notice the cleanliness of the rooms:
We made beauty every day in the room: Haniy. He is a very pleasant person who always greeted with good greetings, good mood and especially I can’t notice that every day we had an unexpected surprise for our daughter, he made different animals in the room every day and it was very clean in the room.
I will definitely recommend this hotel again. Because I received an incredible amount of impressions, emotions and joy.
аватар YanaRK
 •  traveled 6 years ago
Rating 10.0
I have been to many hotels in the UAE, but it was Rixos that I liked the most! After the pomposity of other hotels, here I breathed a sigh of relief: a relaxed, good-natured atmosphere, most of the hotel staff speak Russian. Even the color scheme of the hotel was conducive to relaxation, there are no walls covered with velvet, plumbing is not coated with gold leaf, yes, I have seen this in other hotels, but, I repeat, it was the atmosphere of the hotel that bribed me. … More ▾ I have been to many hotels in the UAE, but it was Rixos that I liked the most! After the pomposity of other hotels, here I breathed a sigh of relief: a relaxed, good-natured atmosphere, most of the hotel staff speak Russian. Even the color scheme of the hotel was conducive to relaxation, there are no walls covered with velvet, plumbing is not coated with gold leaf, yes, I have seen this in other hotels, but, I repeat, it was the atmosphere of the hotel that bribed me. Children are always supervised, they have their own reception, they give out badges with the room number and the phone number of their parents. A really interesting mini-club for children, which is run by Russian-speaking staff. For adults, there is also entertainment, I attended yoga and zumba. There are no complaints about nutrition! Turkish network, which means a celebration of the stomach. Take only two meals a day or all inclusive, breakfast is not enough, and the menu in the restaurant for lunch / dinner will be more expensive. Previously, I met complaints about the stagnant smell of water on a palm tree, but I personally did not encounter this. . Another good hotel on the palm tree "Anantara the palm", but more suitable for a romantic getaway and for lovers of Thailand. Our children were bored there, but they are completely delighted with Rixos!
аватар volodya_melnikov_59
 •  traveled 6 years ago
Rating 10.0
Just returned from holiday. Had a wonderful time with the whole family. Sun, sea, good food and very kind and helpful staff. Thanks to the girls Zhenya and Masha for fitness training. We tried Kangoo jumps and were pleasantly surprised by the ease after the run. A wonderful opportunity to keep fit during the holidays. … More ▾ Just returned from holiday. Had a wonderful time with the whole family. Sun, sea, good food and very kind and helpful staff. Thanks to the girls Zhenya and Masha for fitness training. We tried Kangoo jumps and were pleasantly surprised by the ease after the run. A wonderful opportunity to keep fit during the holidays. Separately, we want to thank Yulenka from the Nu Air hookah bar and Gulnara from the A La Turca restaurant for their sensitivity and attention. Have a nice holiday everyone!
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avatar KOROLEV0412
5 years ago  •  3 subscribers 2 answers
avatar sanpoker
We are going to visit your hotel soon!!!
10 years ago  •  4 subscribers 3 answers
avatar Kiss291284
I am ready to fly to Dubai if you have a free vacancy for an administrator/receptionist as soon as you cancel your visa. English spoken, fluent. I also want to warn you that I am married, I would also like to have a free vacancy for my husband. Thank you in advance. Here is my address [email protected] and phone: +79120797002.
12 years ago  •  5 subscribers 5 answers
avatar natali.gerasim
Dear tourists who have visited Rixos, please tell me what kind of water is there in the bay, they say stagnant water that smells unpleasantly of a swamp. And what are the prices for food? We are going with the children, but there is no one to ask!
12 years ago  •  4 subscribers 3 answers
avatar dina-mart
On tophotels in the description of the hotel it is indicated that the hotel has a water park. I didn't find it in the photo. Maybe you mean Atlantis Water Park? How do tourists get there and how much does it cost?
13 years ago  •  4 subscribers 5 answers
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Entertainment

Отель Rixos The Palm, расположенный на Пальме Джумейре, открылся в марте 2012 года. Подходит для активного семейного отдыха, в том числе и с детьми.

Location Отель расположен на острове Пальм-Джумейра, в восточной части «полумесяца», в 47 км от аэропорта Дубая, в 91 км от аэропорта Абу-Даби, в 17 км от ближайшего торгового центра Mall of the Emirates, в 30 км от центра города.
Description of the beach Пляж имеет три зоны: Nar Beach — с анимацией, Suite Beach — отельная зона для гостей номеров Suites, Family Beach — зона отдыха для семейного отдыха. Протяженность пляжа 870 м, шатры на пляже (платно).
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, экскурсионное бюро, услуг по продажи билетов, камера хранения багажа, консьерж-сервис (24 часа), обслуживание номеров круглосуточно (платно), ежедневная уборка номера, слуги по глажке одежды (платно), чистка обуви (бесплатно), 2 конференц-зала (каждый до 220 персон), 2 бассейна с пресной водой — основной и полуолимпийский; с подогревом в зимний период, терраса для загара, у бассейна зонтики, шезлонги полотенца (бесплатно), ювелирный магазин, магазин сувениров, места для курения, автобус до торговых центров бесплатно (Mall of the Emirates, по расписанию),1 раз за время проживания предоставляется услуга

Рестораны и бары:

Ресторан A La Turca — турецкая и интернациональная кухня: завтрак, обед, ужин — шведский стол.

2 ресторана a la Carte: L’Olivo — итальянский, Aqua & More — морепродукты, по резервации.

5 баров: Highlights Bar — у бассейна, I-Chill — лаунж на пляже, Nur Air Nargile — кальянная.

1 кафе: La Patisserie Istanbul, 24 часа.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • business center  FREE 
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids 1 детский открытый бассейн, детский клуб (Rixy Club от 4 до 12 лет, с 10:00 до 23:00), детская площадка (открытая и крытая), детская коляска по запросу (бесплатно), услуги няни по запросу, платно (резервация за 24 часа).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Спа-процедуры платно, дискотека бесплатно (напитки платно), прокат теннисных ракеток и мячей платно, освещение теннисного корта платно, персональный тренер платно, настольные игры бесплатно, бадминтон бесплатно, водное поло бесплатно, аквааэробика бесплатно, пилатес бесплатно (групповые занятия), волейбол на пляже бесплатно, водные виды спорта платно (безмоторные (каякинг, виндсерфинг и др.) и моторные (водные лыжи, банан, парасейлинг и др.) водные виды спорта), йога бесплатно (групповые занятия), футбол на пляже бесплатно, живая музыка бесплатно (в лобби, ресторане a la carte), анимация бесплатно (спортивная).
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • football field
Description of rooms

В отеле 230 номеров. Состоит из двух корпусов: 4-этажного и 7-этажного.

In the rooms

В номерах представлено: ванная комната, итальянский тропический душ, халаты и тапочки (бесплатно), фен, индивидуальный кондиционер, ТВ (2 русских канала, музыкальные каналы), телефон, мини-бар (бесплатно), утюг и гладильная доска (по запросу, бесплатно), набор для приготовления чая и кофе (бесплатно), Wi-Fi (бесплатно), сейф (бесплатно), туалетно-косметические принадлежности класса «Премиум», балконы не во всех номерах.

  • bath / shower
  • hair dryer
  • slippers and bathrobe (not in all rooms)
  • safe
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi
  • tea/coffee maker
  • wake-up service
  • balcony/terrace
The address The Palm Jumeirah, Plot C40 P.O. Box: 18652, Dubai, UAE
Phones: +971 4 457 55 55
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в футбол.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.