We arrived at the hotel in the evening, so at the reception we were offered to leave our things and go straight to dinner. When we had dinner, the room was already issued and we were taken to our bungalow. Our room was on the 3rd floor (there is an elevator), deluxe with a view of the mountains. We liked everything right away. We decided to go to the 3rd floor only on foot, so that all the goodies would not be deposited in the sides : ). Fresh renovation, everything is repaired, cleaning is daily, on the contrary, we sometimes asked not to clean it, but we insisted: "Later? " .
The sea is clear blue! The beach is sandy, but the entrance is small pebbles and pebbles. There are wooden decks and handrails for entering the sea. Also on the beach there is a pier with a bar and sun loungers with umbrellas. I went barefoot, but I saw that some were wearing corals. The wide beach strip is almost entirely filled with awnings and sun loungers. Therefore, whenever we came to the beach, we always found free sun loungers for ourselves. Towels can be changed daily in the SPA salon. Only once was that we arrived from Antalya at about 17.00 and there was not enough towels. We were asked to take 2 and in the morning they will give the third. But that's no reason to be upset
We never went to the water park, although on the way to the sea we heard children's enthusiastic exclamations every day and saw how children pull their parents up the slides).
At the expense of food, you need to be able to restrain yourself, your eyes run wide from the assortment. Everything is present, which is supposed to be on UAL. We love grilled fish and there was a different variety every day. I really liked the veal, so cooked that it melts in your mouth. Vegetables and fruits in assortment.
Animation during the day holds events at the bar near the pool, but we love the sea, so we have never participated, but in the evening we danced with pleasure at the disco. During the day there was a foam show with balls, rides and dancing. For the first time I saw how quickly the event is arranged with inflatable fairy-tale characters. Very nice. Concerts were held in the amphitheater with visiting artists, we heard music and voices, but we are not lovers of noise, we looked in once... each of his holidays represents in his own way. We are more filled with the contemplation of nature, the grandeur of the mountains, the beauty of exotic trees, the purest azure sea. There was a fountain on the side of our room and in the evening we sat with pleasure and listened to the sound of water. The view was just amazing.
If you ask: - would I go again? I will boldly answer - YES! There will be questions, write.
I recommend to everyone! A sea of pleasure and mountains of joy!
The infrastructure of the hotel and many excursions do not let you get bored.
We enjoyed our stay and will continue to use this agency in the future.
Liked everything:
timely check-in by 14:00 (there was room 4209);
friendly staff (especially in the restaurant);
cleanliness and tidying of the rooms;
tasty food;
clean beach;
beautiful views of the mountains;
wonderful music from the speakers around the hotel;
good attitude towards cats;
free and good internet everywhere, even on the beach;
the possibility of ordering a comfortable transfer from the hotel to the airport.
Minus - people with cigarettes walk along the path to the main restaurant. Either this behavior is allowed in the hotel, or you should have complained to someone. . .
Service, food, infrastructure - nothing tires and is solved quickly.
The room was given a class higher than in the contract - just advice, do not try to obsessively demand something from the hotel. They are the same people and hostages of the situation.
We were seated at 9 am. Arriving at 7 am, we calmly went to have breakfast and walk along the beach. The room is beautiful, the linen is changed, the mini bar never ended.
Lots of excursions and activities to keep you busy.
We arrived at the hotel around 7.30 am and we were immediately sent to breakfast, wearing bracelets. After breakfast, they were ready to settle us, but we asked for a room in the same building that we had last time and we were told that we had to wait about 1.5 hours. And already at 10.00 we were settled in a room overlooking Mount Tahtali.
The room is clean, the furniture is good, everything works. Cleaned every day and delivered all accessories. Bed linen was changed almost every day. The towels are the same. Somewhere until 16.00 there is always a maid on the floor, sweet smiling, like all the staff at the hotel. They only strained the "barker" for leather and fur shopping. The employees of the SPA salon went to the beach and, as an advertisement, they did a 5-minute massage to those who wished, and the masseuses from Bali and the quality of the massage were excellent (especially Devi and Ari).
The food is excellent. Not as diverse as it was in 2019, but as for me - better quality and aimed at European cuisine. Breakfasts are standard. For lunch and dinner every day there is fish in cold appetizers and on the grill: sea bass, dorado, trout, mackerel, tuna (alternate), they also gave salmon. From seafood: mussels and squid rings (not every day, but there were). There is also a good choice of meat: lamb, beef, turkey, chicken in different cooking options (everything is always delicious). They were given once a week as delicacies: duck, beef tongue, liver, brains. For children, there is both boiled and stewed - it was from it for my picky child to choose. Fruits and sweets are also plentiful. Due to quarantine measures, you can no longer serve food to yourself, the staff will serve you, but they will put as much as you say. A little because of this, small queues formed, but there was always plenty of food - what to come at the beginning, what at the end of dinner - just enough.
Snack bar near the pool is open from 12.00 to 16.00, where you can have a quality and tasty meal. In addition to pizza, hamburgers and fries, there were grilled wings and different grilled fish and side dishes and soups. Being hungry is not really easy. Ice cream was given from 12.00 to 16.00, sometimes in the evening before the show. Stands with beautiful cocktails were set up in front of discos. Regarding the quality of which and also alcohol in general, I will not say how we do not drink. There is a cafe between the pools, but the most delicious Turkish coffee is prepared in the cafe in the main hall. There is also a bar on the pier with various drinks.
Animations during the day near the pool, and in the evening in the amphitheater, different shows, both for children and adults. The kids club is open until 12 midnight. They arrange a cinema hall for children, there is a virtual prefix. At that time, adults can dance at the disco, which this year is only until 24.00.
One minus of the hotel I noticed this year is the public toilets. . . Apparently due to the need for more staff in the restaurant and snack bar, the toilets were cleaned on schedule. Previously, the cleaners were constantly on site and cleaned after each "our" tourist, who came as if from the village and did not know how to use the toilet.
And so the hotel deserves a good rating. The director of the hotel sails on his yacht and lives here, watching everything. Therefore, I think that the hotel is always in order.
We chose an expensive room with sea and garden views for two, the tour operator assured us that everything would be fine and the room was really good. In fact, when we arrived, a room was waiting for us with a view of the technical fence, near which the staff leaves boxes with dirty bed linen, the view of the sea was conditional - somewhere far away it was a little visible, instead of the noise of the sea there was the noise of some kind of technical air conditioner , instead of a view of the garden - a piece of view of the water park, where, of course, there were children and it was noisy. We thought that the hotel manager would help us resolve this issue, because in fact the room did not at all correspond to what was promised - but no, the manager was only indignant and said that he could not offer anything else. There are cheaper rooms (and they even showed us them), but if we move there, then only with the permission of the tour operator and with a statement that we have no complaints.
Okay, let's move on. When we realized that there was nothing to be done, we decided to just sleep, but it wasn’t there - the mattress was just outlandishly hard, the feeling that you were sleeping on the boards, the pillows were lumps of sintapon, on which it was also a pleasure to sleep, the mattress cover was smaller than the bed, the blanket was larger than the duvet cover and you have to fill it yourself, the beds are not one double, but two - a double and a single, which, well, is also strange, but that's already it.
And, most importantly, disco music plays until 12 and you can’t fall asleep to it, and then at 2 in the morning they start loading dirty laundry into the car, and the sound is unusually strong, we slept so-so.
In the morning when we woke up, we saw that the staff was sitting on the fence and looking at us - that is, we didn’t seem to have a view of the sea, but the staff had us.
The tour operator could not solve anything, they said they would probably cover the difference.
We had to settle in a cheaper room with a view of just another house. And yes, we wrote a statement that there were no complaints, since they were not resettled without it.
In the end, for $ 1.500 for seven nights, we have a room that does not meet the standards stated on the site, in the room there is a discrepancy with 5 stars, hemorrhoids in order to sleep normally, and solve problems ourselves.
The sea is clean, the food is normal, but the truth is that there is absolutely no desire to pay attention to the pluses after such an attitude from both the tour operator and the hotel.
Thank you, we won't.
The territory is well-groomed, the vegetation is trimmed, perfect cleanliness throughout the territory, the beach is sandy (dung sand), entering the sea does not cause any inconvenience when entering the sea, the sea is perfectly clean, there are a lot of trestle beds at any time of the day, there are always free ones to choose from, which is very nice. The food is super, a well-thought-out menu for every taste (meat in a huge assortment: veal, lamb, chicken, turkey, fish every day, in general, it’s impossible to list everything, alcohol is all imported high quality, Turkish only beer, wine and champagne. Rooms are clean , cleaning is good daily. You can feel that the owners of the hotel love their customers.
Among the shortcomings: I would like the dry wine of Turkish production to be of a higher quality. Summary: the rest was a success, the hotel is excellent, the family is happy, many thanks to all the hotel staff for their work and the owners for their love and respect for their customers!