The Norm Oriental 5*– Reviews

195
Rating 7.610
based on
195 reviews
№36 in the hotel rating Kemer
7.8 Rooms
7.9 Service
7.0 Cleanliness
8.5 Food
8.8 Amenities
The hotel is located in the village of Camyuva, 7 km from Kemer. The hotel was opened in 1998, the last renovation took place in 2018. A calm and elegant business class hotel. Small compact area. Suitable for family holidays and business and special events.More →
аватар Gold_life87
 •  traveled 2 months ago
Rating 5.0
We are currently vacationing in this hotel. I will only say about the disadvantages: 1. The rooms are too dirty, lack of cleaning, I washed the floors myself upon arrival, dust, dirt everywhere. . the cleaner is a guy of about 20 years old, what kind of cleaning does he do? . he took out the trash, hung up the towels, took the chewing gum that was on the table , not intended to milk him, and that’s all. … More ▾ We are currently vacationing in this hotel. I will only say about the disadvantages: 1. The rooms are too dirty, lack of cleaning, I washed the floors myself upon arrival, dust, dirt everywhere. . the cleaner is a guy of about 20 years old, what kind of cleaning does he do? . he took out the trash, hung up the towels, took the chewing gum that was on the table , not intended to milk him, and that’s all.
2. Original drinks. . Wild doubt. I haven’t tried the strong ones, but Baileys - yes, it tastes similar, but the neck of the bottle is so candied that it’s like they pour it in and refill it 10 times, and most importantly, if you run out of the drink in the bottle, but there’s not enough poured, the bartender shrugs his shoulders, but a new one doesn't open. .
Martini is the same story: on the bottle it’s bianco, it tastes like dry. I don’t know, since they announced such a concept, and don’t take it out, cancel it and don’t consider people idiots.
3. Everything is shaky, the drain in the shower stall is always clogged, the water doesn’t drain, the plumber hasn’t arrived yet.
It’s as if this hotel has no soul, overall it’s not spiritually comfortable,
I hope things get better someday. .
аватар yukizhuk
 •  traveled 2 years ago
Rating 5.0
The hotel has deteriorated, in October 2022 was the third time in this hotel. The bartenders have changed, very often locally produced drinks are poured in the bar, the dishes are often plastic this year. The food has also deteriorated a bit, let's say it was more varied in 2021. BUT!! ! when I saw the price for the 2023 season, it was about 4 thousand dollars for 8-9 nights!!! ! Are you seriously? FOR SUCH MONEY I DO NOT RECOMMEND!. … More ▾ The hotel has deteriorated, in October 2022 was the third time in this hotel. The bartenders have changed, very often locally produced drinks are poured in the bar, the dishes are often plastic this year. The food has also deteriorated a bit, let's say it was more varied in 2021. BUT!! ! when I saw the price for the 2023 season, it was about 4 thousand dollars for 8-9 nights!!! ! Are you seriously? FOR SUCH MONEY I DO NOT RECOMMEND!
аватар postmaster825
 •  traveled 2 years ago
Rating 6.0
There were two, 2 weeks. After a week of stay, they were poisoned in the dining room. I had to go to the doctors through the insurance. My wife was taken to the hospital twice. The treatment is formal. They put a dropper, Trichopolum. The result does not matter, the client will still fly home. So she was sick until the end of the tour. … More ▾ There were two, 2 weeks. After a week of stay, they were poisoned in the dining room. I had to go to the doctors through the insurance. My wife was taken to the hospital twice. The treatment is formal. They put a dropper, Trichopolum. The result does not matter, the client will still fly home. So she was sick until the end of the tour.
At the same time, several more people were poisoned, according to conversations. The administration, in the person of working with guests, does not admit guilt, they go on the defensive. They say that the patients themselves came and slander here. They asked to extend the room, late check-out, about an hour of negotiations, calls, requests to wait. Bottom line: they said that we can release the room an hour later (at 13.00). Bullying, I spent an hour talking.
I can't speak objectively about the hotel.
There are no awnings on the beach, there are holey fungi, The pool is dirty, the tiles are being washed, during the entire stay I saw the same blots from ice cream. The bar has Chivas 12, Jack Daniels, Beefeater Gin.
All this is under the counter, if you know, you have to ask the bartender, maybe he will pour. Pretty humiliating for the money. The staff tries hard, everyone is polite, especially in the canteen. The food is ordinary. Two good courts and a basketball court. The animation is weak, they try to carry out everything formally, but they don’t make much noise. About five of them are there, for such an expensive hotel they are just lazy.
Absolutely not worth your money.
аватар 0677787575
The hotel was chosen according to the reviews of tourists and for the price (this year October is crazy prices). The hotel has a good, compact territory, green, nice pool, SPA, evening animation is excellent, not bad bars, coffee shop is so-so, beautiful reception. The number of rooms is not bad, the room is spacious, clean, beds, quality bedding, large flat-screen TV, mini bar replenished every day (cola, fanta, beer, soda, plain water, biscuits), kettle, glasses, sugar, tea, coffee in the room and milk in sticks, replenished every day, the bathroom is quite normal (bidet, shower, large washbasin, large mirror), towels changed every day, cosmetics replenished, cleaning in the room is normal and every day. … More ▾ The hotel was chosen according to the reviews of tourists and for the price (this year October is crazy prices).

The hotel has a good, compact territory, green, nice pool, SPA, evening animation is excellent, not bad bars, coffee shop is so-so, beautiful reception.

The number of rooms is not bad, the room is spacious, clean, beds, quality bedding, large flat-screen TV, mini bar replenished every day (cola, fanta, beer, soda, plain water, biscuits), kettle, glasses, sugar, tea, coffee in the room and milk in sticks, replenished every day, the bathroom is quite normal (bidet, shower, large washbasin, large mirror), towels changed every day, cosmetics replenished, cleaning in the room is normal and every day.

The food is not here, it's just not about anything !!! , everything is not tasty, the fish is constantly overcooked, it is not possible to eat beef, the baklava is all sour, the choice is very poor, there is simply no service, as for me this is the weakest side of the hotel, who wants to tear his stomach, then it's here. Food is zero, service is absolute zero.
Daytime animation is just a bunch of sleepy flies that sleep on the go, there is no activity at all, the desire to participate in any activities is completely absent (complete zero).

My ratings on a five-point system, food - 0 with a minus, service - 0, daytime animation - 0, territory - 5, pool-5, room - 5, cleaning - 4, evening show - 5, coffee house - 3, bars - 3 (they drink alcohol, you order jack or chivas, they will pour you from under the floor, you won’t see what they pour for you, the baileys is local, the tequila ran out after three days, the tomato juice ended even then, early in the morning I saw with my own eyes how all the remnants of different whiskey was poured into one bottle from the red label - IT'S A SHAME!! ! (then we drink this bodyaga with you), (airan, gozlume, ice cream at the level) At night, the hotel area and the pier are not illuminated, just darkness - "save" .

My verdict to the hotel: the hotel is not worth the money, I do not advise anyone to go on vacation here, saving on everything !! ! SHAME!! !
аватар savchhenkko
 •  traveled 3 years ago
Rating 6.0
Normal hotel. The staff is good at their job. The rooms are well cleaned, the waiters are kind and helpful. Upon arrival, we were seated immediately, the room was spacious and comfortable. Of the minuses: food has become much worse; watermelon with melon is missing (only for dinner); there are no dried fruits with halva; half of the food tastes tasteless; they don’t respond to comments, they say we’ll fix everything, but as a result they don’t keep the brand of their hotel; there is a problem with sunbeds, you have to get up early all the time and go to take places (otherwise you will lie on the pebbles with a towel); were in both the Italian and the Turkish restaurant, the food does not differ much from the main restaurant (except for the main dish), only the service saves (otherwise it will go for 5/10) In general, compared to 2019 and 2020, the hotel has become worse. … More ▾ Normal hotel. The staff is good at their job. The rooms are well cleaned, the waiters are kind and helpful. Upon arrival, we were seated immediately, the room was spacious and comfortable. Of the minuses: food has become much worse; watermelon with melon is missing (only for dinner); there are no dried fruits with halva; half of the food tastes tasteless; they don’t respond to comments, they say we’ll fix everything, but as a result they don’t keep the brand of their hotel; there is a problem with sunbeds, you have to get up early all the time and go to take places (otherwise you will lie on the pebbles with a towel); were in both the Italian and the Turkish restaurant, the food does not differ much from the main restaurant (except for the main dish), only the service saves (otherwise it will go for 5/10)
In general, compared to 2019 and 2020, the hotel has become worse. And these deteriorations I would tell are visible. To fly for that kind of money to a premium hotel and get this... a shame. For all 11 years in Turkey, for the first time I was so upset in a hotel. Was in hotels 5 * economy class and it was better! I won't come back here again.
аватар Anfiska_78
 •  traveled 3 years ago
Rating 7.0
Have been to the hotel 2 times. Before that, they were in it in 2019 and therefore have something to compare with. From the pros: quick check-in, a compliment from the hotel as regular customers, good and clean rooms. Cleaning is decent, the waiters work well, friendly and helpful. What's worse: The food has gone bad. … More ▾ Have been to the hotel 2 times. Before that, they were in it in 2019 and therefore have something to compare with. From the pros: quick check-in, a compliment from the hotel as regular customers, good and clean rooms. Cleaning is decent, the waiters work well, friendly and helpful. What's worse: The food has gone bad. There was a lot of food, but there was little tasty. The fish was all overcooked. There are enough vegetables and fruits, but for some reason watermelon was only for dinner. Last year it was always there, plus you could eat in the snack bar during the day. Not now. From the sweets there was no halva, from the word at all... (dried fruits too (For me, this is a big minus. I’m satisfied with more rest, but I’m not sure that I want to come back again. I would like the hotel to keep its brand.
аватар natalikon388
 •  traveled 3 years ago
Rating 10.0
We recommend this hotel as there are a lot of pluses. The food is varied, a lot of fish, vegetables, fresh juices, excellent imported alcoholic drinks, delicious ice cream, a magical coffee shop for gourmets of delicious coffee and tea, as well as those with a sweet tooth, if you are not, then there you will become them. … More ▾ We recommend this hotel as there are a lot of pluses. The food is varied, a lot of fish, vegetables, fresh juices, excellent imported alcoholic drinks, delicious ice cream, a magical coffee shop for gourmets of delicious coffee and tea, as well as those with a sweet tooth, if you are not, then there you will become them. Atmospheric coffee house will take you to the heart of Turkey Istanbul. Lovely staff, high-quality cosmetics in the rooms, good number of rooms, wonderful SPA, high-quality courts. This beautiful hotel is like a small miniature of a Turkish city, and its beautiful mountain Tahtalidag will give you a wonderful view and unforgettable impressions and emotions. Come and you will be pleasantly surprised by the rest in this beautiful place.
аватар schebetya
 •  traveled 3 years ago
Rating 9.0
On the hot trail I wanted to leave a review. Wonderful quiet hotel. The settlement was without problems. It was possible to stay in a larger room for an additional fee. Beautiful area, park. Purely. Everyone is cleaning up. Lots of staff. I would like to mention the very friendly staff, from the waiter in the restaurant to the carrier in the lobby. … More ▾ On the hot trail I wanted to leave a review. Wonderful quiet hotel. The settlement was without problems. It was possible to stay in a larger room for an additional fee. Beautiful area, park. Purely. Everyone is cleaning up. Lots of staff. I would like to mention the very friendly staff, from the waiter in the restaurant to the carrier in the lobby.
Pebble beach. There is a pier. Pontoon. The sea is clean.
As for food, as I had had enough. Although the choice was not great, but quite tasty. Fruits. Desserts are also very tasty. However, there was nothing so refined.
A good choice of quality alcohol at the bar. Not only own production.
There are various shows of the program, who are interested, can take part in events organized by animators, who are quite educated and unobtrusive.
Overall impression - I would like to come again.
аватар allusa
 •  traveled 3 years ago
Rating 10.0
Everyone liked the hotel, this happens rarely, but it happens. We arrived at 9 a. m. , immediately sent for breakfast, after breakfast, without waiting for 14, we were settled, this was the first bonus from the hotel, a room with a mountain view, what we wanted, quiet, calm, we slept already at 9 a. … More ▾ Everyone liked the hotel, this happens rarely, but it happens. We arrived at 9 a. m. , immediately sent for breakfast, after breakfast, without waiting for 14, we were settled, this was the first bonus from the hotel, a room with a mountain view, what we wanted, quiet, calm, we slept already at 9 a. m. , no audibility, complete relaxation. The food is very varied and tasty, and for almost 24 hours without a break, I want to thank the chef - you are great, respect to you, and the confectionery is beyond praise. Special thanks to all the staff, guys from Kyrgyzstan and Kazakhstan, just hard work, polite, helpful, always smiling, just a huge THANK YOU from Ukraine. On the territory of an excellent hammam and massage, the Balinese is excellent. The territory is beautiful and well-groomed, the sea is great, everything is compact, the animation is good, especially for children. We will definitely come back to you again, just keep your brand.
аватар lanasn.775
 •  traveled 3 years ago
Rating 7.0
Perhaps I’ll start with what I didn’t like, they ordered a standard room with a balcony, but in fact they gave a room without a balcony at all, when I said that we took a room with a balcony, they answered me that all the rooms with a balcony are occupied and I won’t wait a week when it will be free, True, they offered a room with two rooms and a balcony for a surcharge of 100 USD, but we refused and settled in the room that was offered. … More ▾ Perhaps I’ll start with what I didn’t like, they ordered a standard room with a balcony, but in fact they gave a room without a balcony at all, when I said that we took a room with a balcony, they answered me that all the rooms with a balcony are occupied and I won’t wait a week when it will be free, True, they offered a room with two rooms and a balcony for a surcharge of 100 USD, but we refused and settled in the room that was offered. And this, as I understand it, they have such a tradition to sell rooms with a balcony, and settle in a room without a balcony, so don't waste your money, take the economy, and pay 100e extra on the spot and they will give you a room with a balcony and a sea view, although the travel agency convinced me that the room will be with a balcony, and they even made a special note about it, but in fact all this turned out to be not true.
What I didn’t like yet was the way they cook the fish, it was constantly bitter and too dry, I don’t know if they fried it in mustard, or treated it with some kind of bitter sauce, but I don’t know how it was possible to spoil the fish like that so that it was simply not possible to eat it, although I really love fish. And in general, there were a lot of things about food, but it is difficult to choose something tasty. The first two days had to be spent on choosing what is really tasty and what is better not to take. In any case, there are plenty to choose from.
Separately, what I would like to draw the attention of the hotel administration to: this is the uniform of the security guards on the territory of the hotel, and the white shirt and black trousers with black shoes look stylish, but not in 30-45 degree heat when you lie under an umbrella by the pool in one swimsuit and you sweat a lot, and next to the sun in full uniform there is a guard without a headdress, then looking at him your heart bleeds, you think why people suffer so much, you can get either a sunstroke or a heat stroke. It’s just that when you feel good, but next to you it’s not clear how a person can withstand such heat, you begin to feel guilty that people should suffer because of your safety and comfort. I think that if the guards are in white shirts with short sleeves and black shorts with light white sneakers with white socks and a black cap, it will look very cool. And we will feel much better that nearby people work in more comfortable conditions. Indeed, in almost all hot countries, the police and military work in shorts.
But in general, we were satisfied with the rest, so I recommend this hotel.
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Отель расположен в п.Чамьюва, в 7 км от г. Кемер. Отель был открыт в 1998 году, последняя реновация проводилась в 2018 году. Спокойный и элегантный отель бизнес-класса. Небольшая компактная территория. Подходит для семейного отдыха и проведения деловых и торжественных мероприятий.

Location В 65 км от аэропорта г. Анталья, в 7 км от г. Кемер, в п. Чамъюва.
Description of the beach Протяженность пляжа — 235 м. Бар на пляже (бесплатно).
  • 1st line
  • private beach
  • sand and pebble beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, Wi-Fi в лобби (бесплатно), room service, ежедневная уборка номера, услуги по глажке одежды (платно), 1 главный ресторан, 1 снек ресторан, 3 ресторана аля карт, 5 баров, 6 конференц-залов, 3 бассейна (1 крытый — с подогревом, 2 открытых: бассейн 900 м2 и бассейн с 3-мя горками 95 м2), магазины.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • safe  FREE 
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids 2 бассейна (1 открытый, 1 крытый), мини-клуб для детей 4-11 лет и джуниор-клуб для детей 12-16 лет, детская коляска (бесплатно).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 3 водные горки. 2 теннисных корта, твердое покрытие (освещение – платно), дартс, бочча, стрельба из лука, стэп, аэробика, дневная и вечерняя анимация, тематические вечеринки, электронные игры, живая музыка, дискотека (бесплатно), водные виды спорта (платно), боулинг (платно).
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • golf  FREE 
  • basketball playground
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • windsurfing
  • disco club  FREE 
  • animation
Description of rooms

В отеле 349 номеров. Состоит из основного здания - 4-7-этажных блоков.

In the rooms

В номерах представлено: балкон//терраса/без балкона/террасы, ванна, тапочки, халат (платно), фен, сейф (бесплатно), туалетные принадлежности, софа, телефон, кабельный телевизор LCD, мини-бар (софт-напитки, пиво, вода – пополняется ежедневно, бесплатно), Wi-Fi (бесплатно), кондиционер, набор для приготовления чая/кофе, чайник.

  • bath / shower
  • bidet (not in all rooms)
  • hair dryer
  •  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone $
  • internet wi-fi (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • balcony/terrace (not in all rooms)
  • cable internet (not in all rooms)
The address Çamyuva Mah. Turizm Blv . No:19 Kemer, Antalya
Phones: +90 242 824 51 51
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.