Sunwing Family Star Hotel 5*– Reviews

8
Rating 7.210
based on
8 reviews
№22 in the hotel rating Makadi Bay
7.4 Rooms
9.5 Service
6.7 Cleanliness
7.2 Food
8.2 Amenities
Sunwing Family Star Hotel is located about 35 km south of Hurghada in Makadi Bay. The hotel opened in 2009. The hotel is an extension of the Sunwing Waterworld Makadi hotel complex. Sunwing Family Star Hotel guests enjoy the facilities and restaurants of Sunwing Waterworld. The hotel is suitable for families with children and young people.More →
аватар taran_natala
Greetings, dear friends, associates and travelers! I want to share my impressions of my 29th vacation in Egypt, the 4th in Makadi Bay. Rested at the Sunwing Family 5* hotel for 7 nights, all inclusive. This hotel belongs to the famous chain "Red Sea Hotels", in Makadi there are 5 hotels of this chain nearby, there is a huge green area for walking. … More ▾ Greetings, dear friends, associates and travelers!
I want to share my impressions of my 29th vacation in Egypt, the 4th in Makadi Bay. Rested at the Sunwing Family 5* hotel for 7 nights, all inclusive. This hotel belongs to the famous chain "Red Sea Hotels", in Makadi there are 5 hotels of this chain nearby, there is a huge green area for walking.
This is my 3rd vacation at "Sunwing Family 5*", I left reviews. I will not repeat myself, I will write about the main thing.
I arrived at the hotel around 1:00 p. m. , I was checked in immediately, at my request they gave me my favorite room 303. I like quiet rooms on high floors. From the huge balcony there is a wonderful view of palm trees and the sea. I never heard the neighbors, only planes flying over the hotel at night. The room consists of two rooms, about 50 square meters. The equipment is very old (TVs, refrigerator), but it is not important for me.
Unfortunately the daily housekeeping this time was very poor, i. e. almost non-existent, after I stopped leaving a tip, the situation improved surprisingly. There were even figurines made of towels. But the room needs general cleaning: wiping the furniture, washing the balcony, windows, washing the curtains and more.
The territory was and remains one of the main advantages of the hotel. Many tall palm trees, flowers, fountains, paths are illuminated at night. It is clear that the hotel is well cared for. You can walk around the territory of 5 hotels of the "Red Sea Hotels" chain. The atmosphere is romantic, and even fabulous, very cozy.
There are several pools, and even a jacuzzi. Personally, I am not interested in swimming pools at all. Children's and adult water parks worked. Went to an adult. Unfortunately, not all slides worked.
Food. Used main restaurants and a la carte. In the main restaurants, the choice is not great, but you can always find a dish to your taste. The main thing is that the products are fresh.
There are no long queues, there are always free tables, it is quite clean, and the service is good.
Not all a la cartes for lunch worked, it's a pity. The choice of dishes has also become smaller, the basis of dishes is fast food. I liked the restaurant of Mexican cuisine the most for lunch. I really liked the dinner at "Kebab Island" (grill restaurant). Among the Makadi Mall restaurants, she had dinner at her favorite Golden Dragon (Chinese cuisine) and Mafia Classic (Italian cuisine). Service in restaurants remained at an excellent level.
There are several all-inclusive bars. I preferred the bar on the beach and the Lime Bar. The bars have standard Egyptian soft and alcoholic drinks. The quality of drinks is normal, the service is excellent. The beach bar has a lovely bartender with a sunny smile Tarek and at the Lime Bar my favorite waiter was Ramadan. On the second day of my vacation, these guys knew what I wanted to order and brought my drinks before I even had time to ask for them.
Animation is provided by a small animation team.
They did not impress me with anything special, I have seen much better shows. Therefore, I spent most evenings at the Lime Bar, listening to live music.
But there was one unpleasant moment that slightly spoiled the impression of rest. I bought a ticket for a fire show on the beach, offered by a hotel employee. There was no separate smoking area. And the level of culture of some guests did not allow them to guess that blowing tobacco smoke in other people's faces is not polite. I had to change my place 2 times, but it didn't help. In addition, the promised professional show did not start for 40 minutes, instead I had to watch the dances of the hotel entertainers of a very low level. After 40 minutes of intense passive smoking and waiting for the show, I didn't want to watch anymore, I value my time and my health. Unfortunately, 12 euros was paid for a spoiled mood.
Service is a strong point of the hotel. Almost all the staff are very attentive and polite.
Service is not intrusive and with a smile. Well done I want to immediately note the excellent impression of the reception staff Ahmed Eltayeb and Mahmoud. They were extremely friendly, polite and attentive to all my requests and needs throughout the entire stay. Also thanks to Hazem Rabh for organizing an unforgettable dinner at the grill bar and for the daily care. Thanks to the excellent service, I didn't want to pay attention to some minor problems. I want to sincerely thank you!!!!
The beach is clean and large, you feel comfortable. There is everything you need. Perfectly!
The sea in Makadi is impressive. I swam from Fort Arabesque Hotel to The Grand Makadi pontoon. The corals are different everywhere: from small clusters to a large barrier wall, the palette and architecture are wonderful. A lot of amphiprions, butterflies, parrots, groupers, arotrons, hailines, flutes, etc. It is better to see once than to read a hundred times. On the last day of rest, an impressive giant gray moray came to me, we swam with it very close at a distance of up to 1 m.
maybe 10 minutes.
But, unfortunately, the hotel introduced some bad rule: you can now swim in the sea only from 10 am to 4 pm. If you try to swim earlier or later, you will not be allowed to do so. A beach worker on a boat literally drives tourists out of the sea. In addition, he also whistles very loudly, which is very unpleasant. If this is invented to protect tourists from shark attacks, then it is a mistake. A shark has no watch. They become more active in the dark. I had close encounters with sharks in other hotels 2 times.
This holiday I found minor flaws: the cleaning of my room became very bad, the slides in the adult water park are not all working, the a la carte restaurants for lunch are also not all working, the choice of dishes has become smaller, I was upset by an unpleasant incident with the show, I did not like the new time rule use of the sea
But thanks to the high level of service, kindness and attention of the hotel staff, I had a wonderful vacation.
Despite minor flaws, the hotel left a very positive impression. I would like to come back here again.
I made a video from the hotel, I will post it under the review.
Have a nice rest everyone, there will be questions, write, I will answer!
Нічний готель Романтичне відео з готеля Найкращій працівник ресепції Ресепція Вид з балкону Африка Бар Вечеря в Макади Молл Шоу в Макади Молл
аватар taran_natala
 •  traveled 5 years ago
Rating 8.0
Hello, dear friends, like-minded people and travelers! I want to share my impressions about my 25th anniversary holiday in Egypt, the 3rd in Makadi Bay. Vacationing with my husband. We chose the Sunwing Family 5* hotel. We visited this hotel for the first time in November 2019. Left a review. I apologize in advance that this review will be similar to the previous one. … More ▾ Hello, dear friends, like-minded people and travelers!
I want to share my impressions about my 25th anniversary holiday in Egypt, the 3rd in Makadi Bay. Vacationing with my husband. We chose the Sunwing Family 5* hotel. We visited this hotel for the first time in November 2019. Left a review. I apologize in advance that this review will be similar to the previous one. I liked almost everything. Monitored reviews for all 5 hotels of the Red Sea Hotels group, which includes the Sunwing Family 5 * hotel. For the price, quality and basic concepts, we decided to choose Sunwing again. The hotel was booked in January, there was no talk of any pandemic yet.
Transfer: Flight Kyiv - Hurghada 4 hours, flew on a Boeing 737 model aircraft, SkyAp airlines. Great plane, great crew. Departure on time, takeoff and landing were very smooth. Transfer to the hotel about 40 minutes.
Check-in and room: We arrived at the hotel at about 6 o'clock in the morning. We asked for the room we stayed in last year, but it was not ready to move in. We were given bracelets and sent to an early breakfast. After a snack, we went for a walk along the coast of Makadi. At 8 am we were given the keys to our favorite room. No surcharges. Well done!
Room 303 on the 3rd floor with a partial sea view. 2 rooms, total area 62 sq. m. In this hotel, the rooms are only of the “family” category, ideally designed for large families. The first room has a large comfortable bed, a large closet, a safe, bedside tables and an old TV. The second room has 2 small beds, sofa, large closet, mini-bar, large TV. Large balcony with sun loungers and table. Separate bathroom with shower, separate shower behind a curtain, 2 washbasins near the mirror and another one in the toilet. There is a small hair dryer. The room is very cozy and comfortable, soundproofing is good. It looks like the room has been cleaned. Our cleaner Gomaa immediately came to get acquainted. Bring bath accessories. I want to dwell a little more on cleaning the room, because. You don't meet such conscientious workers very often. Gomaa did not just clean and make figurines out of towels, bath accessories and water were replenished regularly, shoes and accessories were neatly displayed, as if “under a ruler”, bouquets of flowers were waiting for us in the bathroom and living room. Thank him very much!
Territory: every day did not get tired of admiring it, this is the "trump card" of the hotel. Reminds me of an oriental fairy tale. You can walk around the territory of all 5 hotels of the Red Sea Hotels group (each is magnificent in its own way). It's hard to describe, it's better to see it once. We walked in cloudy weather along the coast for several kilometers right up to the Stella Di Mare hotel, but I liked the territory of the Red Sea Hotels the most.
Swimming pools and water park: on the territory of 8 pools, 2 water parks: for children and adults. Children's very large, looks interesting. The adult consists of 5 very steep slides, I really liked it. We never swam in the pools, we were only interested in the sea.
Nutrition. Since we are at the hotel for the second time, we were not interested in the main restaurants (we know that the food there is not bad, but the choice is not large, it gets boring quickly). On the first day, we immediately signed up for 5 Makadi Mall restaurants. These are a la carte restaurants located 20 meters from our building. There are dishes on the system "all inclusive", there are dishes for an additional fee. Drinks only at an additional cost. Most of all I liked Golden Dragon - a la carte restaurant of Chinese cuisine.
You can also dine in the main restaurants, but we preferred lunch in a la carte restaurants (no appointment). There are dishes on the system "all inclusive", there are dishes for an additional fee, drinks are included. Most of all I liked the Mexican and Italian restaurants. And in the Mediterranean restaurant you can have breakfast by appointment at the reception. You won't be left hungry.
Bars: 10 (Sport Bar for an additional fee, Lobby Bar 24/7 alcoholic drinks for an additional fee). The rest are all inclusive. We didn't go all the way. Favorite bar was near the beach, where they hold shows and "Africa" ​ ​ in the evening. Very cool bartenders, great service. I drank wine and canned beer, the quality is good. Large selection of local alcoholic and non-alcoholic drinks: rum, vodka, tequila, brandy, beer, juices, fanta, sprite, cola. I especially liked the fact that every evening there is live music in the bars: guitar, violin, vocalists. They perform world hits for every taste. The audience is dancing. It is very cool!! ! Huge plus for the hotel!
Animation. The level of the animation team did not match the level of the hotel at all. And here it's not about the show, which at the end of our holiday began to be held not every day, but in relation to the guests. The team used to work in Sharm, apparently in a cheap hotel. On the first day of our acquaintance, the animators told us with pleasure how they liked Sharm and didn’t like it here, that they had good guests in Sharm, there were only Germans here, but they didn’t like the Germans. It is not correct. However, one of the animators sat down with us in the evening and wondered for a long time if we would help him migrate to Germany. Once, at a volleyball game on the beach, the animators turned on Russian blatnyak (prison subculture music), we were shocked. But when we heard Natalie's song "The Wind Blowed from the Sea" (an ancient worn-out pop song) in the bar, we ran out of words. I emphasize that 99% of the guests are from Western Europe. The hotel is expensive and very pretentious. If animators like this kind of shitty music, then let them listen to it at home. And at work, music needs to be selected for guests. The cost of the tour includes the payment for the work of animators. And we were very disappointed with their work.
Service: The staff has partially changed, but the service has remained at a very high level. Those waiters and bartenders who were last year recognized us and welcomed us as welcome guests. I would like to especially highlight the bartender at the Africa bar named Ahmed. He worked with great enthusiasm, we did not have time to enter the bar area, and the drinks were already on our table. Moreover, what exactly we prefer, he remembered from last year. All staff are attentive and polite. The service is unobtrusive and with a smile. They felt like guests, not customers. Thanks!!!!
Of the minuses in the service, I will note the attitude of some employees of a la carte restaurants. Let me remind you that in these restaurants there are dishes and drinks, both on an all-inclusive basis and for a fee. Other guests complained that if they refuse to take drinks for an additional fee, the employees demonstrate their attitude in such a way that they no longer want to have dinner. We only had lunch in a la carte, there were no problems. But, when we once took dinner at Fino, we regretted that we had come. When I refused to take a "special" wine, and asked for what is included in the "all inclusive" concept, the restaurant worker did not hide his anger, and looked at me as if he was launching a menu at me. Not allowed behavior.
There was a free transfer from the hotel in Hurghada to the Mamsha area. You need to register at the reception in advance.
Beach: very large and comfortable, there was always enough space. Beds and mattresses of good quality. There are umbrellas and fences from the wind.
Sea: We snorkeled from the Fort Arabesque hotel to The Grand Makadi pontoon. The coral is different everywhere, from small bumps to a large barrier wall, the palette and architecture is magnificent. There are a lot of amphiprions, butterflies, parrots, groupers, arotrons, heilins, flutes, etc. It is better to see once than to read a hundred.
We were unlucky with the weather, 3 days it was overcast, 1 day light rain. But we were able to walk around the territory of many hotels from north to south.
We took an excursion to the island of Utopia, I liked it very much, I posted a review.
Surprises with the return flight: when we came to the reception on the night of March 14 to check out, we found out that our return flight had been cancelled. We call the guide: there is no information even approximate when they will pick us up. Perhaps they will all be taken to one hotel, perhaps they will be left in “their” hotels. The guide advised to go to the room to sleep. So they did. In the morning they began to look for at least some information. It turned out that our flight took out foreigners who bought tickets from our tour operator so that they could return to Ukraine and leave it before the borders were closed. Thus, thousands of Ukrainian tourists could not fly home on time. We spent the day in anxious expectation of news: we constantly called the guide. There was no information. The hotel did not cut off the bracelets, we used absolutely all the services, restaurants and bars, but the room had to be vacated at 12-00. We sat on sunbeds by the pool. The reception staff were correct, constantly called up the guide, tried to help us. At 17-00 we found out that we were staying at our hotel for an indefinite period, though at the expense of the tour operator. Thus, the tour operator gave us 3 more days of rest. The hotel gradually became empty, fewer and fewer guests came and more and more left. However, all restaurants and bars worked as usual. On March 16, information appeared that the flight was scheduled for tomorrow morning. They took us on March 17 at the agreed time, without delay. I want to thank both the hotel and the tour operator Join Ap for their professionalism, service and correct attitude towards guests.
The overall impression of the rest: the hotel is a little bit not finalized to the ideal. This time, from the significant disadvantages, I will single out an unprofessional animation team, which does not correspond to the high level of the hotel. Unconditional pluses: a huge green area, fabulous architecture, excellent service, huge, clean and comfortable rooms, wonderful staff, live music, a large selection of restaurants and bars, an incomparable sea. There are much more pluses. The hotel has style and soul. I would still come back here.
Have a good rest, if you have any questions, write, I will answer!
аватар taran_natala
 •  traveled 5 years ago
Rating 8.0
Hello, dear friends, like-minded people and travelers! I want to share my impressions about my 23rd vacation in Egypt, the 2nd in Makadi Bay. Vacationing with my husband. We chose the Sunwing Family 5* hotel. The review will be long, because there are a lot of impressions. Hotel selection: in 2018 rested in Makadi with a large company in another hotel. … More ▾ Hello, dear friends, like-minded people and travelers!

I want to share my impressions about my 23rd vacation in Egypt, the 2nd in Makadi Bay. Vacationing with my husband. We chose the Sunwing Family 5* hotel. The review will be long, because there are a lot of impressions.

Hotel selection: in 2018 rested in Makadi with a large company in another hotel. There were no reef and fish in our hotel at all, so we explored all the nearby underwater surroundings for the underwater world. I remember that I really liked the coral from the pontoon of 5 hotels of the Red Sea Hotels group. Pontoon is located in the very north of the Makadi Bay region and borders the Sahl Hasheesh region. When they were “ripe” for a vacation, out of 5 Red Sea Hotels, only “Sunwing Family 5 *” (second line) was not “in the foot”.

Transfer: Flight Kyiv - Hurghada 4 hours, flew on an MD-80 model aircraft, Bukovyna Airlines. The company was pleasantly surprised, the departure was on time, takeoff and landing were very smooth. Transfer to the hotel about 40 minutes.

Settlement and room: Settled immediately without surcharges.
We were given a room on the 3rd floor with a small sea view. I really liked the room. 2 rooms, total area 62 sq. m. In this hotel, the rooms are only of the "family" category, ideally designed for large families. The first room has a large comfortable bed, a large closet, a safe, bedside tables and an old TV. The second room has 2 small beds, sofa, large closet, mini-bar, large TV. There are so many places that I even lost my hat in the room for a couple of days (I found it in my husband's closet). Huge balcony with sun loungers and a table with a beautiful distant view of the sea. Separate bathroom with shower, separate shower behind a curtain, 2 washbasins near the mirror and another one in the toilet. There is a small hair dryer. Toiletries were not provided upon arrival. I don’t know if they forgot to put it in or not supposed to. I called the front desk and they brought it right away. The door of one of the cabinets was not screwed on, after a call to the reception they immediately fixed it. The room is very cozy and comfortable, soundproofing is good.
The cleaner cleaned well, but the room requires a general cleaning: washing curtains, washing windows, wiping dust in hard-to-reach places.

Territory: this is the "trump card" of the hotel. Very green, well-groomed, huge palm trees, mature trees. The architecture is oriental, all around is molding, forging and wood carving. It seems that you are visiting the palace of the Sultan, and not at the hotel. The territory is shared with Sunwing Waterworld Makadi 5 * (first line), all restaurants, bars, swimming pools, water park and entertainment are shared. In addition, you can walk around the territory of all 5 hotels of the Red Sea Hotels group (each is magnificent in its own way). At night, the “lazy river” is illuminated, illuminated fountains work all around. In the morning, the paths are washed with soapy foam.

Pools and water park: pools 8, but we were only where the adult water park. We saw a relaxation pool, around which there are huge sunbeds in the form of tents, it looks romantic. There are 2 water parks: children's and adult.
But, the hotel has one more “trump card”: 5 “a la carte” restaurants, and Crepes & Sweets offers fresh fruits, ice cream, pancakes and waffles from morning to evening. Restaurants for dinner by appointment, there are dishes on the system "all inclusive", there are dishes for an additional fee. Drinks are the same. In addition to dinner, you can also have lunch in these restaurants, and have breakfast in the Mediterranean. I really liked the restaurants of Mexican, Italian and Mediterranean cuisine. We have not been to Kebab Island, and the German restaurant was not appreciated.
The "trump cards" did not end there. You can visit 7 Makadi Mall restaurants by appointment. In 5 there are dishes on the "all inclusive" system, there are dishes for an additional fee, in 2 everything is paid. Drinks only at an additional cost. We have been to Golden Dragon - a la carte Chinese restaurant (loved it, really spicy dishes), La Maison de Paris - a la carte restaurant of French cuisine (not bad) and Mafia Classic - a la carte restaurant of Italian cuisine (very liked).
Such "trips" to a la carte restaurants greatly diversified the impression of the cuisine.
Bars: 10 (Sport Bar for an additional fee, Lobby Bar 24/7 alcoholic drinks for an additional fee). The rest are all inclusive. We didn't go all the way. Favorite bar was near the beach, where they hold shows in the evening. Very cool bartenders, great service. I drank wine and canned beer, the quality is good. The husband tried stronger alcohol, praised. Large selection of local alcoholic and non-alcoholic drinks: rum, vodka, tequila, brandy, beer, juices, fanta, sprite, cola. I especially liked the fact that every evening there is live music in 2 bars: guitar, violin, vocalists. They perform world hits for every taste, except for pop. The audience is dancing. It is very cool!! ! Huge plus for the hotel!

Animation. I love the spectacle after the "bread", so I appreciate the quality shows. The first few days of the show were great: fakir show, oriental dances, dance fusion.
We bought a foam party on the beach for 10 euros per person, we were not interested in foam, we had soap in the room))) but we watched the fire and light show with pleasure. Then the head of the animation team changed, and everything changed for the worse. The humorous show was completely without humor, and the acrobats did not come at all, because the new chef changed the schedule. The fact that there would be no acrobats show was already known when the show was supposed to go. Sadness ((((Rescued by musicians in bars.

https://www. youtube. com/watch? v=svjkQ_oF_oE&t=8s

Service: All staff are attentive and polite. The service is unobtrusive and with a smile. Tipping is not asked for, but sincere thanks. We felt like guests. Thanks!!!!

Shopping Transfer to Hurghada: The hotel provides free transfer to and from Hurghada 2 times a day. You can walk for a few hours or do some shopping. You don't need to take a taxi. Nice bonus.

Beach: located 350 meters, for a healthy active person, this is not a problem.
There are bars, showers and toilets. The beach is clean and big, you feel comfortable. Enough wind protection. The beds are good quality and clean. Mattresses and towels are laid on the sunbed by beach workers. There is everything you need. Sellers are not intrusive. Fine!

Sea: there are options.

The first couple of days it was a little stormy, the pontoon (500 meters to go to it) of The Grand Makadi 5 hotel was closed. We snorkeled in front of the Fort Arabesque hotel, it is almost always calm there. Coral is a set of small islands that are not deep and well lit. It is very suitable for beginners: there is no huge depth and there is living creatures. Very beautiful "trifle" and absolutely not shy butterflies, they just ask to be made stars of the screen.

https://www. youtube. com/watch? v=xPJ8-3EGoes&t=41s
https://www. youtube. com/watch? v=pF0ANmYjX6U

The coral of our hotel is also an island, but much larger. And the life is bigger. In addition to the bright “little things”, groupers, stingrays, very large arotrons, pseudo-ballists and a flock of mackerel on the hunt were pleased.
https://www. youtube. com/watch? v=pJKii77OayU
https://www. youtube. com/watch? v=Og_HujfVsyQ
https://www. youtube. com/watch? v=3DPQMK4oRWc

When it's completely calm, it's a paradise for snorkelers. We went to the pontoon and swam in the direction of Sahl Hasheesh to the north and to the side of our hotel to the south. Barrier coral, significant depth. Nearby there are coral islands. The north wall is richer. The coral itself is very beautiful, just incomparable architecture and palette. Such unusual combinations of coral varieties form a very talented underwater picture. Don't take your eyes off. Living creatures are present: a bright and beautiful "trifle", a lot of stingrays and giant moray eels, huge flutes, groupers, parrots, heilins, butterflies, amphiprions, you can't list everything. I was very pleased with the turtle, which “flew” off the coral cover and allowed me to swim next to it. You need to see it once.

https://www. youtube. com/watch? v=47NwZ8WHkAU&t=61s

We went north to Sahl Hasheesh Bay. Snorkeling from the Premier Le Reve Hotel & Spa pontoon, first to the north (the coral is gray, there is absolutely nothing to see), and then to the south, to the Tropitel Sahl Hasheesh pontoon and a little further south.
There the coral is not bad, interesting architecture. There are a lot of “little things” from living creatures, stingrays, flutes, we found a luxurious lionfish. They saw a moray eel just a giant, I don’t even know how many meters, beauty.

https://www. youtube. com/watch? v=76R6wfPsfj0&t=3s

The tour was planned, but for technical reasons it fell through. No worries, the hotel had plenty to do and see. One week is not enough.

The overall impression of the rest: the hotel can become one of the best in the region, but so far it is not improving a little. Of the significant disadvantages, I will highlight the urgent need for general cleaning of the room, the mediocre new chief of animation. They also forgot to wish me a happy birthday. Among the advantages, I will single out an incomparable territory, a cozy large room, excellent service, a cool water park, wonderful live music, a huge selection of restaurants and bars. The sea did not disappoint, but believe me, I have something to compare. I will definitely be back, God bless!

Have a good rest, if you have any questions, write, I will answer!
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аватар polinaananic
Such a classy hotel was not even expected to be found in Egypt! This hotel, let it be like the second line, but you can safely use the entire infrastructure of the neighboring one. Restaurants, bars, etc. And the cost came out cheaper. Not far from the sea, and even with such a size of the hotel, a few minutes is not essential at all. … More ▾ Such a classy hotel was not even expected to be found in Egypt! This hotel, let it be like the second line, but you can safely use the entire infrastructure of the neighboring one. Restaurants, bars, etc. And the cost came out cheaper. Not far from the sea, and even with such a size of the hotel, a few minutes is not essential at all. The beach is chic, very long, there are places plundered where you need slippers for swimming. The reef has a lot of good fish. We saw stingrays, moray eels. The food at the hotel is very varied, alcohol is also nothing. There is even a small selection of seafood. Four five types of meat. Different fish and cook very well, everything is adapted to Europeans. There are few national spruce dishes with spices, there is no bust. Lots of bars and places to eat. So I think you will definitely find something to your liking. The hotel has excellent animation and disco parties do not let you get bored in the afternoon or in the evening. Lots of sporting events during the day. Plus there is a water park. And a lot of pools. There is a children's club and there are animators in the club and in the team for adults who speak Russian. In general, there are a lot of Russian-speaking staff. The only moment we were taken out of ourselves by the hotel guide when he was offended that we would not take excursions from him, but in principle, in almost all hotels. We found an excellent local company in advance of the flight to the hotel. They took three in one Luxor - Dendera and there is also a banana island for a penny and it came out at $ 60 per person, which is very profitable. According to the room, too, without any claims, the truth of the settlement was waiting for more than an hour, but we arrived much earlier and the staff went to the meeting and settled earlier than expected. Although it was possible to leave the suitcases and use the services of the hotel as soon as they put on the bracelets. The hotel, and we did not even expect it turned out to be more than a decent level. Therefore, I definitely put it perfectly! We will definitely come here again and invite friends) Hotel price quality!
аватар Khariton90
 •  traveled 7 years ago
Rating 9.0
The hotel is good, though settled for a long time. Rested with my wife and child 2.9, . All liked it. Satisfied with 100%. Recommend … More ▾ The hotel is good, though settled for a long time. Rested with my wife and child 2.9, . All liked it. Satisfied with 100%.
Recommend
аватар oksana-r
 •  traveled 8 years ago
Rating 8.0
We had a family vacation: two adults and two children aged four and eleven. It took a long time to get there from the airport: it was the last hotel. Settled quickly in a beautiful family room. For $ 20 they got a room near the reception. The TV is very old. There were no Ukrainian channels. The children watched some cartoons. … More ▾ We had a family vacation: two adults and two children aged four and eleven. It took a long time to get there from the airport: it was the last hotel. Settled quickly in a beautiful family room. For $ 20 they got a room near the reception. The TV is very old. There were no Ukrainian channels. The children watched some cartoons. The room was cleaned, oddly enough, very well. Clothes were made, creatively decorated, flowers were placed near the vase, even without a dollar.
Food.
On the day of arrival, the main restaurant shocked with old chairs and tablecloths. But the waiters worked very well. There is enough food. Of the seafood were always squid in various forms, sometimes shrimp. Fish, chicken, beef, dishes on the fire always. From fruits-oranges, grapefruits-constantly, and also pomegranate, guava, dates, figs, apples, bananas. Vegetables in different forms. What I didn't like very much: the birds on the shelves with fresh bread right in the restaurant and none of the staff pay attention to it. Only packaged juices.
Very tasty.
No yuppie to you.
It is possible from 5 to 23 years.
Many restaurants with paid and free drinks. 3 by the sea, where you can dine. Praised the restaurant with seafood (paid). In Fino, with an incredible view of the sea, you could have breakfast.
beach.
Maximum protection from the wind. If the water parks were very windy and cool, the beach is always very comfortable. Sand. Near the corals, surrounded by buoys. Very cool reef. The fish swam almost to shore. From morning to 15-17h. you could enjoy the sun and the sea.
About the service on the beach: towels are laid on mattresses, sand is cleaned every day, stones are collected, drinks are delivered by waiters.
Territory
Very beautiful! Lots of greenery and lighting. Great architecture. Incredible at night. 2 large water parks for adults and children. Many pools, one with an artificial wave (although the water is very cold).
Wi-Fi only near the reception (during rush hour) and near the computer club.
Animation
There are enough Ukrainians in the hotel, but there is no children's mini club. Only for Germans. Mini disco dinners and all. But water parks are so interesting that children are delighted. On the beach bocce, volleyball and more. during the day.
Most Germans, Czechs, Scandinavians, Poles and Ukrainians have a rest.
We liked everything. Especially price-quality.
The most embarrassing was the theft of $ 100 from our acquaintances. The last day was replaced by a fake in a closed safe in the room of the Sunwing Waterworld Hotel.
If you do not keep money in the safe; if you do not eat bread; if you are not bothered by bad food in a la carte restaurants, and you came to the incredible sea, beach, corals near the shore, normal service, incredible territory, recreation among Europeans - then here you are.
аватар Mey30
 •  traveled 10 years ago
Rating 5.0
I went in a good mood and left in a good mood, but I would not recommend this hotel to my friends. More details, I will write a review later. Mey30 … More ▾ I went in a good mood and left in a good mood, but I would not recommend this hotel to my friends. More details, I will write a review later. Mey30
аватар igor11278
 •  traveled 10 years ago
Rating 8.0
I chose a hotel for a long time, since the dollar in Ukraine after the well-known events rose in price, but the salaries remained the same. And the budget, which was laid down at the beginning of the year, turned out to be small at the new rate. So my wife and I decided: if a good burning tour comes across - we'll go, no - we'll postpone it until better times. … More ▾ I chose a hotel for a long time, since the dollar in Ukraine after the well-known events rose in price, but the salaries remained the same. And the budget, which was laid down at the beginning of the year, turned out to be small at the new rate. So my wife and I decided: if a good burning tour comes across - we'll go, no - we'll postpone it until better times. We chose a hotel for a family holiday, with two children aged 10 and 2 years. We chose for a long time, because as we looked at all the hotels, our appetites grew), I wanted to have a water park for children, and green, and the sea to be nearby. So: I especially liked Sunwing Waterworld, but very expensive for us. But, as they say, thought is material. On 09/27/14 it was possible to take a tour at a discount to any hotel, Waterwold was still expensive for us, hotels with water parks are also a little expensive. And then fell Femeli. I read about it - and realized that this is the same Watervold, only separate buildings on the territory, the same 5 stars, which for some reason are considered a separate hotel). And the price in hryvnia is 5 thousand cheaper. The difference is that in Watervod and Femeli they share a building where the reception is located: through one door - the waterwold itself, where there are water parks, swimming pools and access to the sea, and Femeli - through the opposite door. Calm quiet area, tennis courts, football field, gym, bar near the buildings, children's room, evening restaurants, shops. The bracelet is given exactly the same as in Waterwold, that is, you will not be infringed on anything.
So, we arrived, settled in room 316 (family room). 2 rooms - one of them is a bedroom with a huge bed, a telecom, a safe in the closet, the second is a room with a balcony, with a fenced-off niche with beds for children (an adult can easily fit in too). View from the balcony to palm trees, courts and the sea behind them (such as a wild beach, I didn’t see people there). A big crow was circling all the time, I liked to watch her. There is also a TV. Air conditioners in every room, not new but worked fine. The rooms are also not new, but clean and tidy, large bathroom, separate shower, bath, toilet. On the balcony there are two large armchairs, and the same tiny one for a child. Appreciated))) I really liked to sit on the balcony in the evening and drink rum and cola, and in the morning there is a great view, palm trees rustle, grace). And during the day we were never in the room! Between the sea and the pools there are such soft trestle beds with awnings, where they put the child to sleep, and dozed themselves. Therefore, I don’t understand those who are looking for something to complain about in the rooms, for us the main thing is clean and tidy, and the rest itself is not in the room, after all.
The territory is huge and green. A separate song - a two-level system, you go down - everywhere there is greenery, water, pools, the top is the same. A water park for children, quite large, an adult water park, artificial waves in one of the pools, amusement surfing, a lazy river, murmuring, flowing everywhere, bridges - transitions....A lot of staff - all men, all the time they collect leaves, fuss, but somehow imperceptibly and do not interfere.
Breakfast at the Waterwold. 200 meters from us, through the reception hall, down the stairs. Breakfast to choose from in 3 restaurants, Sun, Sun, Sea, all close by. There are no big differences between them, there is a lot of food to choose from, there have always been places. For children, there are various cereals, dry breakfasts, separately you collect as much milk as you need, chopped vegetables, salads, fruits, all sorts of jams in disposable boxes. In general, they were not hungry.
We dined in restaurants: there are Italian, German, Mexican, Fino right near the sea. Some dishes can be taken directly from large pots, some can be ordered. Tastier than breakfasts, as the dishes are already more sophisticated, fish, meat, beef, poultry. Vegetables fruits. Delicious melons, watermelons have never been. But for this, take tours to Kherson. Juices: - there are bars and restaurants where only powdered juices, and there are those where they are poured from boxes, tastier, of course, and healthier for children. Feel free to ask from the boxes.
Local spill beer - Luxor, not so bad (otherwise, as I read the reviews, I thought it was poison), cold everywhere. From alcohol - local gin, rum, tequila, whiskey, vodka (everything, of course, is included), in disposable cups, if you drink at the bar, they will give plastic. They trade all this shamelessly)) Any of the indicated drinks costs $ 5 a bottle (075l). And the business is going on, since there are a lot of Russians), I’m too lazy to wear glasses in cups, so they buy, and take them to the rooms for the evening, and go home for gifts to friends.
Dinner - you can in the same restaurants as breakfast, or you can in the above-mentioned Italian, German, Mexican, Fino, there are also French, Chinese on the territory of the Family. There is with seafood, but there is a fee. Dinner must be booked in advance. But it's not difficult: you dine in German, crossed 5-7 meters, and signed up for dinner in Mexican. If by appointment, then only a la card, that is, there is no buffet, but according to the menu. There are paid dishes, in the menu opposite them the price, the menu in Russian is everywhere. In addition to all this, you can always have a bite to eat near the pools, all sorts of cheeseburgers, hamburgers, pancakes after dinner are made in one of the outdoor bars, very tasty ice cream. There is no food on the beach, only beer and cocktails, but with such a meal, this is not necessary, otherwise they could not walk at all.
The sea is nearby, went down the stairs, and you are on the beach. In the morning there were a lot of people, though there were a lot, if you come late, you can trestle beds under the roof - you won’t find a fungus, but they dissolve for lunch and then don’t come back, so it’s okay. Sea - beauty, entrance from the shore. It is advisable to take slippers, as there are fossilized areas at the beginning. Many corals are fenced with floats, at first they were even afraid that there was nowhere to swim normally. But then they swam around these corals with a mask and snorkel - beauty, there are a lot of colorful fish, I saw stingrays, if you swim deeper. (10 meters down you can see perfectly). As they reached the sea, they didn’t want to go to the pools.
Animation - I won’t tell you much, the British seem to have different musical performances every day in the evenings, they went a couple of times, they sing well. But the children were so exhausted that at 8 pm they were cut off to sleep, for the same reason I will not talk about nightlife). Although there is a disco, you can also go for a walk along the beach along the promenade to the territory of other hotels.
We didn’t go to Hurghada, 30 minutes by bus, but we didn’t need it, and the guide didn’t advise us to go there on our own.
Service: Arabs are a specific people. There are better people among them, there are worse, there are those who won’t give a dollar, won’t fit in a restaurant, but even if he served you with a smile and tact, it’s still read in his eyes that he wants a dollar)). But do not be hypocrites, treat them with a smile and benevolence and everything will be fine. I don’t believe when they write that the staff there is good, but there it’s bad. I just saw how our people themselves spoil their vacation with their expectations. Such a turkey came inflated for dinner with his family, and sits waiting for the waiter to come up to him in order to order beer for himself and his wife. And in the hall, the people are unmeasured. So he then caused a scandal that no one came up to him for half an hour, as if he were some kind of VIP person))). And then he sits with an evil face, and he has a bad rest, and the hotel, and people...
In general, we had a great rest. On the last day, I poured rum and cola in the room, went out onto the balcony so relaxed, it was already dark - and here, drip-drip-drip, on the shoulders, on the back. I'm talking to my wife. Here it looks like it's raining. When I hear over my head - karrr, karr. And this is my friend crow decided to say goodbye, came into the light into the room, covered in bird shit. I wanted to add a minus to the hotel out of anger, but when I saw how my missus was whinnying, I decided to add a plus. )))) So 5++.
Десерт Санузел Взрослые горки Детский аквапарк


HOTEL EXPERTS
Attractions
Reefs of Makadi Bay
Rating 8.0
Egypt, Makadi Bay
Leisure, Nature

Sunwing Family Star Hotel расположенный около 35 км к югу от Хургады в Макади Бэй. Отель открыт в 2009 году. Отель является продолжением отельного комплекса Sunwing Waterworld Makadi. Гости отеля Sunwing Family Star пользуются инфраструктурой и ресторанами Sunwing Waterworld. Отель подходит для семейного отдыха с детьми и молодежи.

Location Расстояние до аэропорта составляет 25 км.
Description of the beach Расстояние до пляжа 500 м, через Sunwing Waterworld. Пляжная полоса 1000 м. Коралловые рифы располагаются в непосредственной близости от берега, каменистый вход в море, рекомендуется специальная обувь. Есть песчаный «корридор» для захода в море, не требующий специальной обуви.
  • 3rd and beyond
  • private beach
  • sand beach
  • coral reef
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, room service, Wi-fi бесплатно в главном холле отеля Sunwing Waterworld Makadi, услуги такси (круглосуточно), аптека, сувенирный киоск, супермаркет, магазины, интернет кафе (располагаются в торговом комплексе Makadi Mall), 3 главных ресторана (интернациональная кухня, шведский стол), 6 ресторанов A la Carte, 5 ресторанов A la Carte, расположены в Makadi Mall, 6 баров (2 платно), 3 кафе, диетическое меню (по запросу, в главном ресторане), 7 бассейнов (3 бассейна с подогревом в зимний период).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • parking
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • transfer to/from the airport
  • currency exchange
  • payment by payment cards
For kids Мини-клуб «Библиоша» для детей в возрасте от 5 до 12 лет, мини-дискотека, детские фильмы, аквапарк для детей: 9 горок.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
  • nanny
Entertainment and sports 6 жестких, освещенных теннисных кортов, пляжный волейбол (бесплатно), аквааэробика (бесплатно), настольный футбол, сноркелинг, игровые приставки Рlау Station (бесплатно). Ежедневные спортивные мероприятия, игры и соревнования в Sunwing Waterworld Hotel. Аквапарк для взрослых: 5 горок, аттракцион Flow Rider, бассейн с волной, ленивая река. Аквапарк для детей: 9 горок.
  • water park and slides
  • table tennis
  • volleyball
  • basketball playground
  • football field
  • aerobics
  • water activities
  • disco club
  • animation
Description of rooms

Всего в отеле 60 номеров. Отель состоит из 2 корпусов, один корпус двухэтажный, второй корпус - четырехэтажный.

In the rooms

В номерах: Wi-fi, кондиционер, телефон, фен, сейф, ТВ, чайник, гладильные принадлежности, душ, бесплатные туалетно-косметические принадлежности, халат и тапочки, мини-бар, холодильник, балкон.

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • tea/coffee maker $
  • balcony/terrace
The address c/o The Grand Hotel, Red Sea, Egypt.
Phones: +20 65 346 31 00
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. У отеля собственный песчаный пляж. Для любителей рыбок есть прекрасный коралловый риф. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис, волейбол, баскетбол, футбол. Для поддержания хорошей физической формы отель предлагает аэробикой. В отеле есть аквапарк или горки, водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно). Если Вам нужна помощь по уходу за ребенком, вы можете заказать услуги няни.