+ 24 hours a day ULTRA ALL INCLUSIVE.
+ During the holy month of Ramadan, there are no changes in the operation of restaurants and bars and the serving of food and alcoholic and non-alcoholic drinks in the hotel.
+ Varied and tasty food.
+ 8 swimming pools with temperature control.
+ 3 water slides.
+ Great kids club and teen club.
+ 7 a la carte restaurants: 5 (by appointment, free of charge: Asian Aja, Italian L'Olivo, Turkish Lalezar, Fish Bone - seafood dishes, Meat Point - meat dishes).
"-":
- The hotel is a bit isolated.
Learn more - https://www. youtube. com/watch? v=Kf65q30E3SE&t=18s
Since we were in the Emirates for the first time, we didn’t gain much experience, here, of course, not Turkey, everything is different. But the rest was super, despite the heat)))
For some reason, I wanted to share my impressions with you, because before the trip I read a lot of different reviews and maybe you will find something new and useful in my review.
We rested at the beginning of June 2019, i. e. the current returned. Family 2+2. Flight and transfer without comment - fed, watered, children were handed out gifts in both directions, delivered to the hotel in 50 minutes by an individual transfer from Dubai airport (extra pay).
Well now let's go...
1. Settlement.
As sometimes happens in hotels, "wait half an hour", and then another and another, etc. (there were a lot of tourists on our check-in, because we got there just in time for the end of Ramadan). And here is our long-awaited number.
The room with a balcony is clean, everything works, towels, bathrobes, safe, mini bar. I did not examine furniture and plumbing for defects and wear, because we went not to admire the antique dealer in the room and sleep for days)), in short - everything is in place.
They cleaned every day, though I don’t remember changing the bedding, at least when you press the do not disturb button, they don’t break, and then, as always, they leave a note that they came and call the reception if you need unscheduled cleaning.
2. Actually the beach.
The beach is shredded shell rock, sometimes not very good (no one had blood clots). The beach is large, there are enough sun loungers and no one fights for a place in the sun (come later - get a seat in the third row, but closer to the shower and the bar, which is handed out from 10 am). During the day, cleaners go, collect garbage without straining the rest. There are enough towels, you take in the morning, you hand over in the evening. Several rescue towers with rescuers (they work well if they see a child without parents "swimming away behind the buoys", then they whistle, look for parents and ask not to leave the children alone in the water, splash men stung by jellyfish with some kind of means, women who asked for help, do not saw))))).
The beach has 3 minuses:
1. algae halfway from the buoys (if you swim from the side of the buoys), but this is only at low tide;
2. ebb tides (did not study the calendar, but we fell into just such a period), in the morning (7-8 in the morning) waist-deep water if you go as far as possible, and it is possible to go on algae. The water level returned to normal by about noon, everything is ice here. The entrance at low tides is not very good, I caught a couple of stones with my heel, but the children ran in norms;
3. MEDUSA!! ! it was not possible to calculate their "calendar" of stay with vacationers, then they are, then they are not. Those who were nailed to the sand, or those who were sentenced by vacationers, are put into bags by the same cleaners (both at the request of vacationers and without). After a couple of days they got used to it, although the sensations are not very pleasant of course (a la nettle), but the children were never touched, although there were a couple of cases along the beach. We rode outside the buoys, there you can see the mating season of jellyfish, there are a lot of them.
Sometimes it feels like the water is saturated with jellyfish, the skin pinches a little on the body, or maybe just salt water, you decide))
4. Food.
Food in abundance (the first half of the holiday). Several types of porridge with milk for children, soups - chicken, beef, tomato, onion, etc. , usable even for adults, desserts, lamb, beef, poultry, fish on the menu, there were grilled cutlets every day, every other day seafood (mussels, shrimp, octopuses all together in sauce) ...in general, they didn’t go hungry. I didn’t like the a la carte restaurants, to be honest, civilized, with pathos, but they didn’t surprise me with the food (Turkish meat kebab from the dining room, lentil soup was really good. Fish lovers should like the a la carte restaurant, salmon steaks, mackerel and some other fish). There is a burger place where ice cream is served at any time in small cups, you make burgers yourself from the ingredients you have typed.
They drank alcohol only beer, I liked that they pour it from cans into disposable glasses, they practically don’t give out in cans (I read somewhere that someone collected 20 cans of beer at home))) maybe because of this. Even if they give out in a bank, then they open it), Amstel beer and some other "K" beer, generally good. They took whiskey with them, no one checked at customs. Everywhere on the territory there are refrigerators with unlimited water.
5. Entertainment.
Playground, mini club, teen club, almost every evening animation for children, there is a mini market (souvenirs 1 boutique, circles, maxi / goggles / fins / children's shoulder blades, buckets 1 boutique, bags / suitcases, well, there are "fur coats" and etc. + 1 boutique). Water activities are also normal, scooters, tablets, bananas (with jellyfish for a trip), flyboards, even, everything for a certain amount, scooter 50 ye, fly board 150, etc. There are free buses to Dubai Mall and also to the local Mall. Dubai Mall - aquarium and fountains - this is a must see!! ! . You really need to sign up in advance at the concierge near the reception.
And finally, purely my opinion - it is important with what attitude you go. Enjoyed the holiday, no regrets.
By the way, about insects, they took all sorts of fumigators, they were not needed, though there were goosebumps outside, and I saw a couple of red Soviet cockroaches and one gecko on the balcony. Well, a few flies in the dining room.
Have a good holiday everyone!
And so everything is super.
We were met at the airport with a sign and taken to the hotel by car, about 1.5 hours of travel, traffic jams were in Dubai.
They settled right away, asked for a room with a balcony, they even gave it with a sea view (booked with a garden view) at no extra charge.
The mini bar is replenished in the morning, they called the reception and asked to replenish it, after 5 minutes a guy came and agreed with him at what hour to serve our room. We also agreed immediately with the cleaner at what time to come to us.
Upon check-in, only the tour fee was paid. No deposit is required for all inclusive. Animation is not stressful, but good, especially evening shows and discos. The food is excellent. The sea was already clean, only 2 jellyfish were seen all week.
Internet is free and excellent everywhere and good.
Why did I choose this hotel. It's simple, I traveled a lot, I saw different hotels, I had a chance to relax in Turkey in the Rixos network and was pleasantly surprised. I spent a lot of money there, but I did not feel sorry for a single ruble. Rested to the highest standard. That's why I chose Rixos again....
Let's start in order. Transfer.
We were met not by an individual transfer, but by a regular bus that took guests to hotels. This immediately sobered our expectations, but we decided not to attach much importance. Few things happen.
Settlement. They took an additional tax of 20 dirhams for each day from the room. That is, 240 dirhams, which is approximately 4320. The money is not great, and it seems like it’s not a pity.
But excuse me, I'm going to a premium hotel, and it feels like I went to a roadside eatery, where they took money from me and for the entrance, and for music and so on. A trifle, but the sediment remained.
The hotel is frankly small. And all the photos that the hotel photographers diligently take are a complete swindle, like many things in the UAE.
I will not describe the number, there are no complaints about it, but there is nothing special to admire. The water is not always hot. Trite apparently ends, so slightly warm runs.
Nutrition. Here I will write in more detail. It's just sad. There is nothing. We thought that we were full and spoiled, but no, the guests also spoke about the kitchen. The same thing every day, with rare exceptions. The choice is such that you won’t look without tears. Meals are like in a 4* hotel. Fruits are wooden, there is simply no seafood. Once in 12 days they gave shrimp and some kind of mussels. Is it Rixos?
The children did not eat sweets! Children did not eat sweets, how? Cream on the cake With the aftertaste of motor oil.
The same goes for anything with chocolate. Rixos are proud of their A'La Carte restaurants. What can I say ...Thanks to marketers, the name is beautiful. There is nothing more to praise.
BBQ area. You sit there covered in smoke, either the smoke from the barbecue, or the smoke of old oil, on which pancakes are fried with love.
In summary: poor quality of products and their preparation and presentation.
The staff is rude and arrogant. No, you won’t be rude with words, but be sure you will feel it. Not all, there are very nice people, but there are also the opposite. The waiters are great, they always come up and bring drinks, but the guest service will not surprise you for the better.
The rules of the hotel are simply unbearable. You can’t turn the sunbed in the sun, you need to smoothly descend into the pool, in no case should you jump from the side, otherwise the lifeguard rushes towards you and makes a remark. For this, I bought a ticket to a premium hotel to listen to the lectures of a lifeguard.
In a restaurant, you can go to one zone with children, but you can’t go to another, the beach is also divided into zones, and the pool too. What do these rules change every day and I still have not figured out when and what is still possible. So if you are with a child, be prepared for you to be uncomfortable here.
Issuing towels works at a certain time. I don’t know why they came up with this, but I felt these inconveniences myself. It feels like you are not on vacation, but in the colony of the settlement.
Viber does not send photos and videos, only Messages. And that's just in this hotel! In shopping centers and other places where there is Wi-Fi, everything works fine. There are total restrictions. Wi-Fi itself seems to be there and it seems to be not. Works very unstable.
Children are allowed on the slides only according to their height. Beliefs that he was younger on much bigger slides doesn't help. Parents are not allowed. The child cries, and you explain to him what the rules of the hotel are.
As for the sea.
The sea is warm, clean, it has shells and starfish. But the feeling that you are on a career. I don't know how to convey it, you have to feel it. Everything is fenced up and down, the rescuer flies to you by 5 meters away from the child. Very fun and comfortable.
Animation. Children's. Just want to cry??? ? . I haven't heard this Tu-Tu train anywhere. Children took up each other, parents made a tunnel and fun?????????? ? . In the children's room there is a room where a miserable semblance of a labyrinth and a bunch of parents sit and watch their children and there is also a playroom. Parents also sit there and entertain their children. I chose this hotel, among other things, to work with children, Rixy at Rixos Sungate is simply the highest class. I gave the child and forgot. He is happy there. There is a theater, and Drawing, and competitions and slides, and everything your heart desires.
Here you look and do not understand where you are. How is this possible? Why?
The toilet near the pool is closed at 22.40.
I accidentally found out that the need arose and went there, and there hello from the hotel. According to our rules, you are wrong. You shouldn't have wanted to go to the toilet at this time. By the way, they often use “should”, more on that later.
Hookahs. I love hookahs, I hope it's clear that you can't smoke them by the pool. But what quality they are is terrible. Calliard for $ 30 I would like to see others. Hookahs are not washed, they stand in the heat all day with water in a flask, and then the guests. I am attaching a photo. The hookahs themselves are old, such models have been thrown away for a long time, but not here.
The foam party started at 5pm??????????? ? to say that I was laughing, to say nothing ??????????? ? and ended at 18.00??????????? ? apparently it was started only to make a beautiful video on Instagram, and not to entertain guests.
The hotel does not correspond to Rixos, does not correspond to 5 *. This is a good 4* if you have stayed in Rixos and expect the same level of service and comfort - FORGET you are not in this hotel