• traveled 6 years ago
Stayed at this resort with family. Ambiguous... The territory is ennobled and well maintained. The staff with a forced smile is kind, but until you pay for your stay. After, all on you and your problems / questions spit. A well-groomed territory, like a screen on the eyes, closes the existing problems: interruptions in water supply; dangerous electrics - sockets spark, breakers knock out; near the exit from the territory to the beach, sewage flows from the overflowing sewerage from the flower bed; there is no question of cleaning the rooms, bed linen is issued for the entire stay and is not changed.
… More ▾
Stayed at this resort with family. Ambiguous... The territory is ennobled and well maintained. The staff with a forced smile is kind, but until you pay for your stay. After, all on you and your problems / questions spit.
A well-groomed territory, like a screen on the eyes, closes the existing problems: interruptions in water supply; dangerous electrics - sockets spark, breakers knock out; near the exit from the territory to the beach, sewage flows from the overflowing sewerage from the flower bed; there is no question of cleaning the rooms, bed linen is issued for the entire stay and is not changed.
Particular attention is paid to the "safety of residents" - at all entrances / exits there are formidable announcements that the territory is PRIVATE and you face a fine of "THREE THOUSANDS" for visiting it, they even hung a spring on the gate from the beach that they caress the whole district , and allegedly prevent unauthorized guests from entering the territory of the base.
Information signs about fines are a feature of this base. The legality of the activity confuses... There is no price list at the reception desk, they will not provide you with payment documents, there is no cash equipment either. The guest book is a checkered notebook, but it immediately lies at the front desk (as such, there is no registration for guests either).
Behind the backs of the administrators, a bunch of crowding at the reception, there is a wall with all the same warnings of what not to do, otherwise you will get a fine of "THREE THOUSAND". For a couple of days of staying at the base, I want to give these “THREE THOUSANDS”, just put it all on a separate information stand, or better, make information folders with the rules of residence and place them in the rooms of your base.
It is useless to demand the elimination of any comments from the administration and is fraught with the use of security forces.
The management (owner / owner! - this is a private territory) is absolutely not adequate and not customer-oriented. You can't talk on high pitch with them. Do not dare to raise your voice to the master and demand something (just think, you paid the money)! Instead of resolving conflict situations and immediately eliminating the discovered remarks, they threaten to call the security authorities and expel them from the territory of the base. No compensation / compliments for the inconvenience caused, and even more so an apology will not wait. I have never seen such rudeness in the hospitality industry! Thanks for the experience!
Advice for those who decide to relax at the recreation center "Mayak" - do not pay for the entire period of stay at once. The first impression is deceptive, and the funds spent, in case of early departure, will not be returned to you. It is not clear on what basis, but the base management reserves such a right.
A well-groomed territory, like a screen on the eyes, closes the existing problems: interruptions in water supply; dangerous electrics - sockets spark, breakers knock out; near the exit from the territory to the beach, sewage flows from the overflowing sewerage from the flower bed; there is no question of cleaning the rooms, bed linen is issued for the entire stay and is not changed.
Particular attention is paid to the "safety of residents" - at all entrances / exits there are formidable announcements that the territory is PRIVATE and you face a fine of "THREE THOUSANDS" for visiting it, they even hung a spring on the gate from the beach that they caress the whole district , and allegedly prevent unauthorized guests from entering the territory of the base.
Information signs about fines are a feature of this base. The legality of the activity confuses... There is no price list at the reception desk, they will not provide you with payment documents, there is no cash equipment either. The guest book is a checkered notebook, but it immediately lies at the front desk (as such, there is no registration for guests either).
Behind the backs of the administrators, a bunch of crowding at the reception, there is a wall with all the same warnings of what not to do, otherwise you will get a fine of "THREE THOUSAND". For a couple of days of staying at the base, I want to give these “THREE THOUSANDS”, just put it all on a separate information stand, or better, make information folders with the rules of residence and place them in the rooms of your base.
It is useless to demand the elimination of any comments from the administration and is fraught with the use of security forces.
The management (owner / owner! - this is a private territory) is absolutely not adequate and not customer-oriented. You can't talk on high pitch with them. Do not dare to raise your voice to the master and demand something (just think, you paid the money)! Instead of resolving conflict situations and immediately eliminating the discovered remarks, they threaten to call the security authorities and expel them from the territory of the base. No compensation / compliments for the inconvenience caused, and even more so an apology will not wait. I have never seen such rudeness in the hospitality industry! Thanks for the experience!
Advice for those who decide to relax at the recreation center "Mayak" - do not pay for the entire period of stay at once. The first impression is deceptive, and the funds spent, in case of early departure, will not be returned to you. It is not clear on what basis, but the base management reserves such a right.
Like
You like
• 26
Show other comments …
We arrived at the hotel on 06/29/18 in the evening. At the reception, nice young girls immediately settled in the room and warned that the room was without a balcony. For a start, this suited us, because. hoped later to move to a room with a balcony. there was a TV in the room, in which only the contours of people were visible (and the World Cup was on), air conditioning, which did not have a control panel and, accordingly, it did not work, a good large bathroom, but only cold water flowed from the tap.
… More ▾
We arrived at the hotel on 06/29/18 in the evening. At the reception, nice young girls immediately settled in the room and warned that the room was without a balcony. For a start, this suited us, because. hoped later to move to a room with a balcony.
there was a TV in the room, in which only the contours of people were visible (and the World Cup was on), air conditioning, which did not have a control panel and, accordingly, it did not work, a good large bathroom, but only cold water flowed from the tap.
nice young girls, whom we turned to for all these problems, smiled very nicely at us and promised to fix everything, but they don’t have an air conditioner remote control, no one can repair the TV set, very old (tube) one, hot water is only in the shower, i. e. Wash and shave cold.
This went on for three days, every day we turned to cute girls, asked to be moved to another room or to fix problems, but it was useless.
But when we asked the cleaning lady what to do with the garbage in the room and we were offered to collect it and put it in the trash, it finished us off and we moved to the nearby Demanche hotel, where it is a little more expensive, but the quality of rest is many times better.
Don't go to the Mayak Hotel if you don't want to ruin your vacation.
there was a TV in the room, in which only the contours of people were visible (and the World Cup was on), air conditioning, which did not have a control panel and, accordingly, it did not work, a good large bathroom, but only cold water flowed from the tap.
nice young girls, whom we turned to for all these problems, smiled very nicely at us and promised to fix everything, but they don’t have an air conditioner remote control, no one can repair the TV set, very old (tube) one, hot water is only in the shower, i. e. Wash and shave cold.
This went on for three days, every day we turned to cute girls, asked to be moved to another room or to fix problems, but it was useless.
But when we asked the cleaning lady what to do with the garbage in the room and we were offered to collect it and put it in the trash, it finished us off and we moved to the nearby Demanche hotel, where it is a little more expensive, but the quality of rest is many times better.
Don't go to the Mayak Hotel if you don't want to ruin your vacation.
Like
You like
• 35
We rested in Mayak in 2015 and 2017. What to say. ) We deprive the entire Zatoka in 2017 in search of a better price and terms. 1. Why the Lighthouse - the price (Adequate for Zakotka) 2. Receptionist for 10 points. and all staff -kitchen and all +10. We love you! This year we were not, maybe with the presence of a pool, the price and quality have changed.
… More ▾
We rested in Mayak in 2015 and 2017. What to say. ) We deprive the entire Zatoka in 2017 in search of a better price and terms.
1. Why the Lighthouse - the price (Adequate for Zakotka) 2. Receptionist for 10 points. and all staff -kitchen and all +10. We love you!
This year we were not, maybe with the presence of a pool, the price and quality have changed.
1. Why the Lighthouse - the price (Adequate for Zakotka) 2. Receptionist for 10 points. and all staff -kitchen and all +10. We love you!
This year we were not, maybe with the presence of a pool, the price and quality have changed.
Like
You like
• 1
• traveled 8 years ago
The workers made noise, knocked, yelled early in the morning. What are the suites? These are shabby rooms, 20-year-old TVs, dirty mattresses, smelly pillows, grandmother's towels! The staff is ill-educated collective farmers. The atmosphere is oppressive! People in the yard of the 21st century! Are you in the past?? ?.
… More ▾
The workers made noise, knocked, yelled early in the morning. What are the suites? These are shabby rooms, 20-year-old TVs, dirty mattresses, smelly pillows, grandmother's towels! The staff is ill-educated collective farmers. The atmosphere is oppressive! People in the yard of the 21st century! Are you in the past?? ?
Like
You like
• 20
We rested with my family in July 2016. We really liked the way the administration met us. Despite the fact that it was the peak, we were successfully accommodated in the morning. We booked a prepaid room in advance. They were afraid to send money. But we clarified the information before arrival, and we were told that they were waiting for us.
… More ▾
We rested with my family in July 2016. We really liked the way the administration met us. Despite the fact that it was the peak, we were successfully accommodated in the morning. We booked a prepaid room in advance. They were afraid to send money. But we clarified the information before arrival, and we were told that they were waiting for us. When we arrived, we were shown to our room and we were satisfied. Everything as explained over the phone. We lived in building 4, overlooking the courtyard. The room itself is very spacious, there was an extra bed for my son, a folding sofa, TV, refrigerator and air conditioning. Special thanks to the maid girls, great smarties. Upon request, they cleaned our room. Thanks for the cleanliness! The territory is ennobled, the only negative is mosquitoes. But they are everywhere, there's nothing to be done. The sea is close, the beach is clean. Therefore, I am extremely glad that I chose your base, next year we will definitely take friends with us, and wait for us in a big company. Everything is just great! Continue in the same spirit!!! The Lytvyn family. Anna, Ruslan and Sergey Jr.
Like
You like
• 12
If you want to paint your car, come to the Mayak base in Zatoka, I rested there from July 25 to August 01.2016, the conditions are terrible, they write that the room costs 400 hryvnia per day and upon arrival after booking 800. painted the boards at the base And the owner did it on purpose He saw that when painting with a pulverizer the paint was blown over the cars by the wind He applied to compensate for the damage for polishing the car 2300 hryvnia in response impudent silence except for this, under the windows of the garbage cans The whole KAMAZ of garbage is not taken out for months Heat garbage flows rot stinks Unsanitary conditions I will definitely write to the sanitary and epidemiological station to close the flea dens.
… More ▾
If you want to paint your car, come to the Mayak base in Zatoka, I rested there from July 25 to August 01.2016, the conditions are terrible, they write that the room costs 400 hryvnia per day and upon arrival after booking 800. painted the boards at the base And the owner did it on purpose He saw that when painting with a pulverizer the paint was blown over the cars by the wind He applied to compensate for the damage for polishing the car 2300 hryvnia in response impudent silence except for this, under the windows of the garbage cans The whole KAMAZ of garbage is not taken out for months Heat garbage flows rot stinks Unsanitary conditions I will definitely write to the sanitary and epidemiological station to close the flea dens. The mattresses in the stained rooms stink of the homeless.
Like
You like
• 24
In general, we were already there twice in a month, first in the houses, then in the rooms..... well, there’s nothing to say about the houses there, sheer horror, we left two days earlier than we paid)))) then we returned there, since there was no time to look for something new, they thought. that the rooms there are very good, judging by the price)) the worst thing is that they blatantly lie)))))) upon arrival we were told.
… More ▾
In general, we were already there twice in a month, first in the houses, then in the rooms..... well, there’s nothing to say about the houses there, sheer horror, we left two days earlier than we paid)))) then we returned there, since there was no time to look for something new, they thought. that the rooms there are very good, judging by the price)) the worst thing is that they blatantly lie)))))) upon arrival we were told. that there are problems with water throughout Zatoka and that it is only on in the morning and in the evening, but as it turned out, it’s only with them !!! ! it's unbearable when you have to get up in the morning to take a shower, go to the toilet, instead of resting at this time!!! ! for days on end there is no water either in the toilet or in the tap))))))))) there are of course pluses, this is the location of the base, a good courtyard equipped (but often full of cars !! ), the staff is of course friendly....but I do conclusions about the fact that they lied about water)) I would love to go this year, but water is very important !!! ! for that kind of money
I want to feel like a human
I want to feel like a human
Like
You like
• 17
‹ Hotel Vila Etnica 3*
• traveled 8 years ago
If there was a zero rating, I would put a zero! A room costing 800 hryvnia, declared as a "Lux", according to the conditions is worse than a tent on the seashore! 1) Sparkling and torn from the wall sockets 2) The cord from the air conditioner was 1.5 meters from the outlet 3) Remote control for the air conditioner - have not heard of this! One name and more! 4) A perfectly ironed and pompously folded sheet on the bed turned out to be "crap ** by birds" when turned, and the administration did not particularly react to my remark, probably this is a feature of all luxury rooms.
… More ▾
If there was a zero rating, I would put a zero! A room costing 800 hryvnia, declared as a "Lux", according to the conditions is worse than a tent on the seashore!
1) Sparkling and torn from the wall sockets
2) The cord from the air conditioner was 1.5 meters from the outlet
3) Remote control for the air conditioner - have not heard of this! One name and more!
4) A perfectly ironed and pompously folded sheet on the bed turned out to be "crap ** by birds" when turned, and the administration did not particularly react to my remark, probably this is a feature of all luxury rooms.
5) WATER! WATER AND MORE WATER! we were told that there were problems with water supply throughout Zatoka, it turned out that we were deceived by luxury! The water was from 7 to 9 am and from 7 to 9 pm. Whoever did not have time was late, but the most important thing was that the promised hot water was not there!
In a nearby restaurant, we were told that there is no central water supply in Zatoka, each base deals with this issue independently. Conclusion - Lighthouse cuts down a lot of money from vacationers, not even blushing and not trying to create comfortable conditions for relaxation.
Thank God we didn't have to eat in their "restaurant", 100% unsanitary conditions. In general, who wants thrills and nowhere to spend money - Mayak is the right place! The rest of the people - bypass this "hotel" side !!!!!!!!!!!! !
1) Sparkling and torn from the wall sockets
2) The cord from the air conditioner was 1.5 meters from the outlet
3) Remote control for the air conditioner - have not heard of this! One name and more!
4) A perfectly ironed and pompously folded sheet on the bed turned out to be "crap ** by birds" when turned, and the administration did not particularly react to my remark, probably this is a feature of all luxury rooms.
5) WATER! WATER AND MORE WATER! we were told that there were problems with water supply throughout Zatoka, it turned out that we were deceived by luxury! The water was from 7 to 9 am and from 7 to 9 pm. Whoever did not have time was late, but the most important thing was that the promised hot water was not there!
In a nearby restaurant, we were told that there is no central water supply in Zatoka, each base deals with this issue independently. Conclusion - Lighthouse cuts down a lot of money from vacationers, not even blushing and not trying to create comfortable conditions for relaxation.
Thank God we didn't have to eat in their "restaurant", 100% unsanitary conditions. In general, who wants thrills and nowhere to spend money - Mayak is the right place! The rest of the people - bypass this "hotel" side !!!!!!!!!!!! !
Like
You like
• 23
We have been relaxing at the Mayak recreation center for many years in a row. We like everything, both the staff and the attitude, they do wet cleaning on demand, they give out a kettle or a hairdryer. The girls at the reception are very polite, they always carefully and quickly respond to any request. We book rooms in advance, we pay for one day of accommodation and we don’t encounter any problems.
… More ▾
We have been relaxing at the Mayak recreation center for many years in a row. We like everything, both the staff and the attitude, they do wet cleaning on demand, they give out a kettle or a hairdryer. The girls at the reception are very polite, they always carefully and quickly respond to any request. We book rooms in advance, we pay for one day of accommodation and we don’t encounter any problems. There is always cold and hot water in the room. The rooms are good, spacious, clean, everything you need. Location - in the center of Zatoka, there is where to go in the evening for adults and children near the central alley of recreation, markets for manufactured goods and food, shops. There are a lot of different cafes, bars, restaurants for every taste. computer room. In general, we are all comfortable. Recommended to others. Vladimir, Oksana. Kiev.
Like
You like
• 1
I had to stay in Zatoka for one day. Near the center (which was important) there was a place in the "hotel" "Mayak", in others there were either no places, or they did not want to settle for a day. 1. The cost of a "Suite" room is 800.00 UAH/day. 2. There are young girls at the reception (I did not encounter their competence).
… More ▾
I had to stay in Zatoka for one day.
Near the center (which was important) there was a place in the "hotel" "Mayak", in others there were either no places, or they did not want to settle for a day.
1. The cost of a "Suite" room is 800.00 UAH/day.
2. There are young girls at the reception (I did not encounter their competence). But next to them, local boys constantly hang out, who are rude to the guests. The girls are laughing happily. After 23:00 from the staff it is unrealistic to find anyone alive.
Kettle and hair dryer are provided at the reception. Kettle with water from previous users. Filthy.
3. In the "hotel" the water is turned off 2 times a day for 2 hours.
4. The room is spacious - this is its only plus.
5. The room has a flimsy door with the same worn-out lock. Above the door, a window in which the glass is fastened with carnations. A meter from all this is a printout with information that the administration is not responsible for anything, including for stolen items. Safes? What are safes?
6. The room has air conditioning, which, probably, has never been cleaned - this poor fellow flows mercilessly (in half a day a puddle flows on the balcony, which flows down). The doors to the balcony do not close from the outside. A rope is strung on the balcony.
7. Bedding faded and worn, with spools. Pillows and mattress smelly. It was scary to take a blanket from the closet.
8. There are smeared mosquitoes on the walls.
9. Wi-Fi only at the reception and in the yard.
All together it looks like an old Soviet hospital.
9. The beach is terrible - small, dirty, a huge number of people. Places are taken from 6 am.
(There are also "cottages" on the territory - blue rickety plywood houses).
This place almost spoiled the feeling of the entire previous holiday in one of those terrible nights!!! !
Near the center (which was important) there was a place in the "hotel" "Mayak", in others there were either no places, or they did not want to settle for a day.
1. The cost of a "Suite" room is 800.00 UAH/day.
2. There are young girls at the reception (I did not encounter their competence). But next to them, local boys constantly hang out, who are rude to the guests. The girls are laughing happily. After 23:00 from the staff it is unrealistic to find anyone alive.
Kettle and hair dryer are provided at the reception. Kettle with water from previous users. Filthy.
3. In the "hotel" the water is turned off 2 times a day for 2 hours.
4. The room is spacious - this is its only plus.
5. The room has a flimsy door with the same worn-out lock. Above the door, a window in which the glass is fastened with carnations. A meter from all this is a printout with information that the administration is not responsible for anything, including for stolen items. Safes? What are safes?
6. The room has air conditioning, which, probably, has never been cleaned - this poor fellow flows mercilessly (in half a day a puddle flows on the balcony, which flows down). The doors to the balcony do not close from the outside. A rope is strung on the balcony.
7. Bedding faded and worn, with spools. Pillows and mattress smelly. It was scary to take a blanket from the closet.
8. There are smeared mosquitoes on the walls.
9. Wi-Fi only at the reception and in the yard.
All together it looks like an old Soviet hospital.
9. The beach is terrible - small, dirty, a huge number of people. Places are taken from 6 am.
(There are also "cottages" on the territory - blue rickety plywood houses).
This place almost spoiled the feeling of the entire previous holiday in one of those terrible nights!!! !
Like
You like
• 29
Show more »
