Palm Beach Resort & Spa 5*– Reviews

34
Rating 6.610
based on
34 reviews
№9 in the hotel rating Hainan
6.4 Rooms
6.1 Service
6.3 Cleanliness
6.8 Food
6.0 Amenities
The hotel is located in Sanya Bay, 8 kilometers from the city center, close to shops and restaurants. Built in 2001, last renovated in 2013. Electric cars run around the territory. The hotel is located away from entertainment and is suitable as a budget option for a relaxing measured holiday.More →
аватар Irina942044
 •  traveled 5 years ago
Rating 6.0
The geographical location of the hotel was important for us, since we went for treatment, and it was perfect for us, the price also matched. We arrived at night, the transfer took us to the hotel, the only caveat is that you need to leave your passport for a day, well, this is such Chinese troubles. The room was not 4 star, it could have been better. … More ▾ The geographical location of the hotel was important for us, since we went for treatment, and it was perfect for us, the price also matched. We arrived at night, the transfer took us to the hotel, the only caveat is that you need to leave your passport for a day, well, this is such Chinese troubles. The room was not 4 star, it could have been better. We only bought breakfast, in principle, not bad a little monotonous, the choice is large, but every day is the same. Food for 4 with a minus. Prices are much different in the city center, food is half the price, they have an underground center in Sanya where prices are very affordable. Hainan is an island of Chinese health resorts, all the Chinese come here for health improvement, and there are many Russians. Many people go there not only to relax, but also to be treated. You need to know where to go for treatment, because there are a lot of divorces. The hotel grounds are simply gorgeous and well-groomed. The hotel has a swimming pool.
аватар
 •  traveled 5 years ago
Rating 7.0
Everything is ok in this hotel. This is not Turkey, with all inclusive, everything is really good there. We really liked that this hotel is not in Dadonghai, although initially hotels were considered in this bay. When we arrived at Dadonghai Bay, we were simply horrified. There is a piece of beach with a bunch of people, just a terrible anthill. … More ▾ Everything is ok in this hotel. This is not Turkey, with all inclusive, everything is really good there. We really liked that this hotel is not in Dadonghai, although initially hotels were considered in this bay. When we arrived at Dadonghai Bay, we were simply horrified. There is a piece of beach with a bunch of people, just a terrible anthill. It took us 40 minutes to get there. And Palm Beach is located in Sanya Bay - it's cool here, an empty beach, Russian-speaking population, perfect cleanliness. For young people who need entertainment, it is better for them to rest in Dadonghai. And for a family, quiet and relaxing holiday, Sanya is ideal, especially this hotel. The flight here is hard, but worth it.
аватар Aleksandr789727
 •  traveled 5 years ago
Rating 8.0
We monitored this hotel for 3 months, we basically wanted to go to this paradise, we looked for the hotel to be on the 1st line, so that the infrastructure was developed, and our friends advised us, they were there, that's why we went to Palm Beach Resort. We had breakfast included in the tour, there are no complaints about the food, everything is super. … More ▾ We monitored this hotel for 3 months, we basically wanted to go to this paradise, we looked for the hotel to be on the 1st line, so that the infrastructure was developed, and our friends advised us, they were there, that's why we went to Palm Beach Resort. We had breakfast included in the tour, there are no complaints about the food, everything is super. Somehow it happened that we were put in a better room than we booked, there are gorgeous views, so everything was super super super. The beach is excellent, clean, the area is beautiful. We are experienced tourists, but everything was ok here, there were no negative points) There are no complaints about the staff, they are not visible there, those Chinese. It is clear that the star rating is overstated, but this does not prevent me from rating this hotel 8 out of 10.
аватар
 •  traveled 5 years ago
Rating 5.0
We rested with my husband from September 13 to September 24.2019. The weather was great, you can go without being afraid of rain. As for the hotel, I’ll say that the hotel used to be really 5 *, but now it’s dead and needs repair. At first we were settled in the second building near the pool, but when we saw this dead room, with the smell of rot and cigarettes, we did not wait for the morning and moved to the main building. … More ▾ We rested with my husband from September 13 to September 24.2019. The weather was great, you can go without being afraid of rain. As for the hotel, I’ll say that the hotel used to be really 5 *, but now it’s dead and needs repair. At first we were settled in the second building near the pool, but when we saw this dead room, with the smell of rot and cigarettes, we did not wait for the morning and moved to the main building. In the main building, too, not so hot, but in any case, odorless and clean in the room. Cleaned every day, very good. Towels are changed every day, beach towels are changed whenever you want. The territory is well-groomed, large, clean. The staff is friendly. Especially well done guys guides from Join Up, they will help to fulfill any desire. There is a kettle in the room, water at 0.5 per person every day, tea. As for food, I will say horror! Breakfasts come and you don't know what to take, everything is prepared terribly tasteless. For the first days they did not know and bought coupons for dinner. And that's even worse. You need to look for a cook who can spoil shrimp. There is very little food. As a result, we returned the coupons back and took the money. We went to the city to eat for dinner, on bus 25 or 26 for about 25 minutes and you are in culinary paradise. We ate in restaurants where we saw what the residents themselves eat, it came out cheap, and this is 60 yuan along with fresh mango 0.5 liters. Portions are huge. For lunch, you can walk near the hotel or take it free to the Elena restaurant, inexpensive and, in principle, delicious. I want to say about the hotel, there is a treatment center in the hotel, if someone goes purposefully to heal, then you need to live in a hotel, if you relax, I advise you to consider other hotels. In China, you can order dinner at any buffet restaurant, if you want seafood to burst from your belly, it will be more profitable than eating separately. You come, you are allowed to see what is included in the buffet and pay. We paid 320 yuan for dinner for two, in dollars it cost $ 50. On excursions. I don’t advise you to take a sightseeing tour, as it’s stupid to go shopping where everything is more expensive, just waste your time. Here is an example, they brought them to a shark farm to shove shark fat in capsules for 400 yuan, and in pharmacies they have 150 yuan. Note that in this country almost all pharmacies are state-owned, so you can be sure of the quality of the goods. They also wanted to shove their vodka allegedly for a promotion of two bottles for 300 yuan, we bought it in a supermarket for a promotion for 88 yuan, 2 bottles in a box and a bag in addition. We visited many excursions ourselves on the bus, the city is not big and everything is nearby. Regarding the sand fleas on the beach, this is true and this is only in Sanya. . Bitten shamelessly. Moreover, this manifests itself on the 12th day, we arrived and are still being treated. In general, they were satisfied with the rest, chic fruits, there is something to buy and see. The second issue is the road. I write for the people of Ukraine. UIA flies to Sanya itself. But they have expensive air transportation, Joint Up flies to Haikou, and this is a 12.5 hour flight with refueling in Kazakhstan, from Haikou another 5 hours to Sanya, given that people are being transported to hotels. The flight back takes even more than 14 hours, plus from Sanya to Haikou 5 hours. Along the way, it just kills. I am writing so that they know about this, since the tour operator does not warn about this.
Review from — vOtpusk.ru
аватар
 •  traveled 5 years ago
Rating 7.0
I liked the location of the resort, the territory. The hotel is on the first line, they waited a very long time for check-in, first they settled in the second building, which was further from the sea, there was also a fungus in it. That body does not correspond to the status of the four. Then, after proceedings, we were moved to a normal building, closer to the sea. … More ▾ I liked the location of the resort, the territory. The hotel is on the first line, they waited a very long time for check-in, first they settled in the second building, which was further from the sea, there was also a fungus in it. That body does not correspond to the status of the four. Then, after proceedings, we were moved to a normal building, closer to the sea.
аватар katemlk
 •  traveled 5 years ago
Rating 3.0
In order: The drive from Phoenix Airport took about half an hour. But for some reason, we had a flight from Haikou, and we drove 5 hours to it !!! We arrived at night, everyone was given numbers. They warned that if something was wrong with the number, it would be necessary to wait for the morning and already decide on the issue of moving to another. … More ▾ In order:
The drive from Phoenix Airport took about half an hour.
But for some reason, we had a flight from Haikou, and we drove 5 hours to it !!!
We arrived at night, everyone was given numbers. They warned that if something was wrong with the number, it would be necessary to wait for the morning and already decide on the issue of moving to another. Be sure to leave a deposit of 100 ye. At the request to settle our company nearby (only 2 rooms), we were placed in completely opposite rooms, although the hotel was still half empty at that time.
We paid for a room for three, but in the end it's a double room, where they just bring a folding bed. The room smelled terribly of dampness and sewerage. The door-window did not close, the Internet did not work, the toilet worked every other time. There were no tables or chairs on the terrace. The renovation has probably never been done since the opening of the hotel.
The next day, we asked to be relocated, again asked to be close to friends, to which the Chinese woman at the reception freaked out wildly, snorted and said that the rooms were all occupied, but we saw how many people were actually... As a result, we were moved to another room . As soon as you enter it, you immediately smell a terrible smoky smell. And there was also a type of sofa, so it generally stank of urine as well as from decorations on the bed! We just put it all together and didn't touch it the whole vacation.
Cleaning in our room was 3+. Every day they gave out water, changed the towels in the bathroom (which, by the way, were already very worn out), washed the floors (except under the bed), and gave out almost all things like shampoos, soap, toothbrushes... They never changed beach towels in 10 days and the sheets were never changed.
The territory is large, beautiful palm trees, ficuses, grass, bridges, a small lake. But on the very first day, when we were sitting by the pool late in the evening, we saw a rat! Not the most pleasant first impression. But then we still often met them...
Swimming pool. For some reason, the hotel advises swimming only there, and not swimming in the sea) So the hotel has 2 pools, near the main building where the reception is, and near the other buildings, closer to the sea.
On the very first evening, we saw how wonderfully it was cleaned....bleach was simply thrown there with huge ladles. There is no water purification system. There is green mud at the bottom.
In the second pool, the picture is even cooler, even small fish swim in the children's pool! and of course also dirty water and a dirty green-brown bottom.
The beach is endless! Nice sand, cool sea with waves. Waves by the way every day, sometimes strong, sometimes a little weaker. As the guides said, swimming is strictly until 18.00, then the police will fine you. Very few sunbeds and umbrellas. There is always a red flag hanging on the beach, and a lifeguard/guard is on duty. So, if you went swimming and left your bags, the guard absolutely calmly approaches your bag, opens it in fear to see what is there and calls to the shore with a whistle if you have something valuable in your bag! It can even call the police to talk to you! Well, yes, midges bite on the beach.
Breakfasts. We took a single meal.
Every day the same food. In the first days, it even seemed that it was delicious... on the 10th day, I didn’t even want to look at it all.
Fried eggs, noodles, rice, chicken or fish (not tasty at all), rice milk porridge, inedible sausages or bacon, a couple of types of cereal, yogurt. From vegetables - radishes, carrots, cucumbers, onions and very rarely tomatoes. From fruits bananas, tasteless green guavas, green melons and almost normal watermelons. There is a $100 fine for taking food out. If you come with a large bag, you must leave it in front of the entrance to the restaurant or put it in a hotel bag and attach a clip.
Wi-fi is supposed to be in every room, but it's not. Sometimes during the day you have it, in the evening it’s gone, and you have to call the master to fix it, but he doesn’t come very soon. The next day or the next day. We had to ask for it 4 times. By the way, all rooms have the same Wi-Fi password, so it sometimes helped out.
In general, something like this. Definitely would not return to this hotel, so I do not advise you.
аватар Olga316255
 •  traveled 6 years ago
Rating 8.0
For a long time we chose a hotel where we really wanted to go on vacation, and somehow we found Palm Beach Resort & Spa. We could see him as something. The check-in was fast. We wanted a room with a sea view, but they gave us a regular room, but it's not so scary. The hotel area is very large and beautiful. … More ▾ For a long time we chose a hotel where we really wanted to go on vacation, and somehow we found Palm Beach Resort & Spa. We could see him as something. The check-in was fast. We wanted a room with a sea view, but they gave us a regular room, but it's not so scary. The hotel area is very large and beautiful. Each room has Wi-Fi. We took breakfast, but everything was very good.
The hotel is wonderful. But I will give advice, it is better to change money in Ukraine, since the exchange rate here is very unfavorable.
аватар zirochka9
 •  traveled 6 years ago
Rating 3.0
A couple of days as we returned from Hainan). Stayed at this hotel with the expectation that it is 5 stars (maybe once it was 5, but now pulls only 3 stars). Everything is old, and there is a fungus in many rooms. Although the booking rating of 7.4 should have alerted us, below 8.3 was never taken, but this time reading the reviews that lousy breakfasts and attitudes towards guests, decided that it was probably written by competitors or very picky people. … More ▾ A couple of days as we returned from Hainan). Stayed at this hotel with the expectation that it is 5 stars (maybe once it was 5, but now pulls only 3 stars). Everything is old, and there is a fungus in many rooms. Although the booking rating of 7.4 should have alerted us, below 8.3 was never taken, but this time reading the reviews that lousy breakfasts and attitudes towards guests, decided that it was probably written by competitors or very picky people.
For the first time in my life I had bad breakfasts. First, they are the same every day: one type of rice, mivina fried, meat -chicken or duck, one type of soup, butter with bread and chemical jam is impossible to eat, of the fruits are always only two types: banana and non-edible green thing; banana-melon or green thing and watermelon ....It's in the tropics ....where a bunch of cheap pineapple, mango, papaya, mangosteen and so on. Of the vegetables, only cucumber, sometimes tomatoes, grated carrots and cabbage, I am generally silent about food for children.
In short, keep in mind that breakfast is bullshit. Dinners are not bad, but with their service, we did not even want to try. There are many cafes nearby where you can eat delicious food. At the Windham Hotel, at the other crossroads (if you turn your back to the reception desk, turn left) there is a well-kept supermarket, you have to walk around the hotel and walk 100 m. And if you pass the Windham Hotel across the road on the same side, there are seafood and cafes. We liked the fruit ice cream they make for you. It costs 15 yuan for a small weight gr. 300))), we barely ate it together. There are also delicious soups. There are really nightmarish midges on the beach (everyone calls them fleas). Not everyone is bitten, it probably depends on their blood type or smell, because our acquaintances were tasted alone, and my husband was eaten to the blisters, although we smeared with protective oils. Clove oil helps somehow. I did not anoint one day, there were 30 bites, but at least I did not have blisters.
In other bays they are practically absent. We later learned that there are many of these midges from May to September. There are also jellyfish in the sea, which will be very sorry. Our friend was burned on the back (no one touched the jellyfish, it just attacked). The burn was immediately treated and given an allergy pill. And the little girl was attacked by 2 jellyfish, second-degree burns on her legs. and hands only so lightly, were taken to hospital on a drip, etc. About it it is necessary to be silent silently. We were driving from the statue of their goddess, along the road saw a bunch of signs that bathing is forbidden, there are jellyfish. BUT there are no such signs during the resort beaches. Change money immediately in your countries, or withdraw there at ATMs, if your card works there, the rate is much cheaper because guides change at a very low rate. And in the banks you need to fill out the paperwork and they do not speak English at all. The hotel area is beautiful and the service is shitty.
на пляжах санья бей є дуже жалючі медузи. наслідки укусів пісчаних мошок.
аватар vputdorogu
 •  traveled 7 years ago
Rating 7.0
Impression. In Sanya for the first time The weather was not very lucky - the constant roughness of the sea, swimming, even behind the waves, is difficult Apparently it’s not the season The hotel and meals (breakfasts) suited us Lunch or dinner can be spent in a cafe Moscow, Beryozka It’s not far from the hotel and they will even take you there and back You can order this transfer at the hotel or they will offer it by the beach There is always almost a lad Lesha Through him we went to a souvenir shop and a cafe From the hotel they take you to the factories and the Phoenix store for free My advice: do not rush to take tea at the factory, in the souvenir shop and Phoenix it is cheaper Pay attention to the Phoenix Medical Center at the hotel, I personally suffered from constant pain in the lower back (the result of pinched nerves in intervertebral hernias) Dr. … More ▾ Impression. In Sanya for the first time The weather was not very lucky - the constant roughness of the sea, swimming, even behind the waves, is difficult Apparently it’s not the season The hotel and meals (breakfasts) suited us Lunch or dinner can be spent in a cafe Moscow, Beryozka It’s not far from the hotel and they will even take you there and back You can order this transfer at the hotel or they will offer it by the beach There is always almost a lad Lesha Through him we went to a souvenir shop and a cafe From the hotel they take you to the factories and the Phoenix store for free My advice: do not rush to take tea at the factory, in the souvenir shop and Phoenix it is cheaper Pay attention to the Phoenix Medical Center at the hotel, I personally suffered from constant pain in the lower back (the result of pinched nerves in intervertebral hernias) Dr. Victor Pin suggested using an acupuncture He doubted, but decided The pain disappeared on the 2nd day They said for 2-3 years the result They do and other procedures: massages, acupuncture, etc. Chinese medicine basically does not treat drugs, other methods Although we warned, we did not pay much attention to midges on the beach and probably in the room Although it was worth turning on the device there to disperse them. It seems that at first there are small red dots from bites. Then they increase in size and itch. very bad internet That's all in a nutshell
аватар Lorapm
 •  traveled 8 years ago
Rating 9.0
From March 31 to April 10.2017 - I'll start with the saying - "From rags to riches", this is about those who start looking for garbage behind the nightstand and dust under the bed. We were looking exclusively for POSITIVE. Zlata, responsive attentive. Flight time 6 hours 40 minutes, after 15 minutes at the hotel, the airport is nearby, check-in in an hour. … More ▾ From March 31 to April 10.2017 - I'll start with the saying - "From rags to riches", this is about those who start looking for garbage behind the nightstand and dust under the bed. We were looking exclusively for POSITIVE. Zlata, responsive attentive. Flight time 6 hours 40 minutes, after 15 minutes at the hotel, the airport is nearby, check-in in an hour. The room has a TV, Wi-Fi, safe, air conditioning, hairdryer, kettle, refrigerator, bottled water, bathrobes, slippers, towels changed every day. The room is cozy and clean with a loggia on the second floor of the villa, of which there are 15 pieces, located in a picturesque place with swimming pools. Birdsong, the scent of blooming flowers, a real paradise. rest. Walk to the sea 3-5 minutes. Supermarket "Ginseng" 15 minutes walk. Open cafes 5-10 minutes walk. The food is good, the choice of dishes is 1.5 times more than in the "Ambassador" in Thailand, especially meat, duck , sausages, fish, pastries.
Passed a course of massage and acupuncture at the hotel, everything is licensed, the result is positive. On the beach, midges are possible, take vanillin with you. it is more profitable to buy in Russia. Have a nice rest for everyone. P. S. comparison of our hotel with nearby hotels
Palm Beach is more homey.
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avatar andrej.belov.73
Hello, I lost my mother, she does not get in touch, she should be in your hotel now, how can I contact her her name is Zhiltsova Olga she is resting with her sister Ternovskaya Valentina, how can I contact her, you can write a number how to reach you I'm calling from a cell from Almaty, I can't get through to you, thank you in advance!!! I'm waiting for an answer, you can email [email protected]
11 years ago  •  4 subscribers 11 answers
avatar vladparf
You can buy yuan or dollars at the exchange office in St. Petersburg. Buy yuan with dollars in Sanya. Which option is the most profitable?
12 years ago  •  4 subscribers 5 answers
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Отель расположен в бухте Санья, в 8 километрах от центра города, рядом с магазинами и ресторанами. Построен в 2001 году, последняя реновация проведена в 2013 году. По территории курсируют электро-машинки. Отель находится вдали от развлечений и подойдёт как бюджетный вариант для спокойного размеренного отдыха.

Location 5 км от аэропорта Феникс.
8 км от центра г. Санья.
Description of the beach Пляж в 100 м, через неоживлённую дорогу.
  • 1st line
  • city ​​beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, магазины на территории, камера хранения багажа, услуги консьержа, услуги по продаже билетов, доставка прессы, доставка еды и напитков в номер.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe  FREE 
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids
  • children's swimming pool
  • children's chairs in the restaurant
  • cot
Entertainment and sports
  • table tennis  FREE 
  • tennis court
  • football field
  • gym  FREE 
  • water activities
  • organization of excursions
Description of rooms

Всего 366 номеров в 7-этажном главном здании и комплексе 3-этажных вилл.

In the rooms

Балкон, ванна, душ, халаты/тапочки, фен, центральный/индивидуальный кондиционер, телевизор (1 российский канал), телефон, мини-бар (платно), чайник, набор для приготовления чая и кофе, бутилированная вода ежедневно бесплатно, Wi-Fi (бесплатно), сейф (не во всех номерах, бесплатно), доп кровать (платно).

The address Sanya Bay Sanya, Hainan, China, 572023
Phones: Tel: (86) 898-88331888,
Fax: (86) 898-88330001
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. Рядом с отелем находится городской песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в теннис, футбол. В отеле есть водные развлечения. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).