there is wi-fi, the room is constantly cleaned, the room is spacious, overlooking the sea.
The beach is small, rocky (very inconvenient), we went to the neighboring beach, arrived at 8:30 and settled at 15:00, but the luggage was taken to a special room, they offered to inspect the hotel, for waiting, they apparently brought a fruit basket to the room, the water was barely warm, pressure no, water was constantly gurgling in the toilet, after calling a specialist, it got better, but not for long, both the staff and residents are noisy in the corridors, the breakfasts are not tasty, the food is ordinary, there were always not enough small spoons, when asked why, they received an answer that there were not enough of them they don’t have anything interesting nearby, the shuttle takes you where you don’t need it, there is a desalination plant nearby, but it didn’t really interfere, the only photo with a view of the plant no one wants, there is a small supermarket nearby, that’s all, the only staff is friendly.
They didn’t clean the room properly, they didn’t vacuum it for sure, it was also very doubtful that the bed linen was changed because the child dripped juice, so I watched this stain until the end of the vacation.
But all these minuses did not spoil our vacation, we still enjoyed the rest)
Everything in detail)
1. The hotel is quite far from the airport, the road took 1.5 hours
2. When checking into the hotel, there were no problems, everything was quite fast.
3. Standard room is quite spacious, about 25 sq. m. , spacious bathroom, small balcony.
Of the shortcomings, insufficient lighting, in some places, in principle, there are no lamps, insufficient towels. Very weak water pressure and if the hotel is watered during the day. There is no water at all.
Remarks on the number were eliminated by a call.
An extra bed (children's bed) is provided for those with children for an additional fee, although tourists are told when buying a Voucher that the house is included.
4. We only had breakfast (buffet), there was not much variety, but we did not go hungry. There are no desserts, a poor selection of fruits (apple, orange, green bananas and plums, watermelon)
5. Wifi is free at the hotel, but it doesn’t catch on the beach anymore.
6. The territory of the beach is small, but there are enough sunbeds and mattresses for everyone.
7. The pool is small 15 meters with cold chlorinated water, not heated! Located right behind the hotel, the sun does not get there.
8. The spa complex is only open until 9 pm.
Neither the beach nor the pool after 22:00 you will not get everything is closed.
The room was never vacuumed for 4 days, the linen was changed every day, not all towels, only those that you throw on the floor! Dirty dishes in the room were not changed at all.
The rest itself brought positive emotions, the hotel, of course, does not correspond to 5 *, rather it is 3 * +, no more. at that time everything corresponded to 5 * and was in abundance, and after departure, the service fell and the buffet was very poor!
We were three with my wife and little granddaughter. The hotel is small but cozy with very positive and helpful staff! We have been to the Emirates more than 20 times, but we have never met such an attitude anywhere! This is a big plus. Check-in and check-out were handled quickly and efficiently. The two-room suite, kindly provided to us in exchange for the one we didn’t like, is also very good: furniture, bedding and order for 5.
Food for a solid 4 breakfast is monotonous, lunch is more interesting, but there is room for improvement. Juices are not natural, there were fruits, always watermelon and melon, often apples, kiwi, banana. Yogurt always. Their famous khomus, unfortunately, has never been. You won't be hungry! And our Child was not hungry + in the evening without words in the restaurant we were warmed up our porridge and something else for the granddaughter.
At the time of our stay at the hotel, the main staircase was under constant renovation. Hindus are real masters doing their work for a feast! Wi-Fi in the room and at the reception works fine and is free.
Now for the disadvantages:
1. the beach is well-maintained but small at once for 3 host hotels, there are not enough places by the sea, you will not come near the sea after 7-7-30 in the morning. Plastic sunbeds are mostly broken. Towels are clean but short. The pool is in the shade and absolutely not in demand.
2. Free transfers from the hotel are not thought out at all. In general, there is nowhere to go to Dubai except for the distant Outlet. Yes, and Sharjah trips are not ice (the schedule forces you to return by taxi).
3. cleaning in the room is not very punctual, but of high quality, shampoo and other things are in abundance.
A request to the owners of the hotel - to carefully consider my comments and the quality of the rest will improve dramatically!
Special thanks to the manager Victoria - a very sensitive, attentive professional and person!
With the change in the Emirates schedule, the conditions for arrival and departure have improved, transfer from and to the airport is not relevant, it is easier and more profitable than a taxi.
And of course, the sea and the sun are excellent and do not depend on anyone except the weather, but this time it was anywhere!! ! We all got tanned, and the granddaughter blushed and got better. !! !