Check-in: check-in quickly, paying extra. money can be deposited immediately.
The girls at the reception were polite and helpful - on all shifts.
A good spa and the staff are very pleasant to talk to and do great treatments.
Nice well maintained area.
Now about what I did not like and did not like categorically.
1. To get to the territory, you need to go along a terrible rocky-sandy road, and if a car passes through it at that moment (and this is a frequent occurrence, especially for trucks with water, because further is a well), you find yourself in a sandy-dusty mist that settles on the skin, clothes and you have to inhale it (I'm attaching a photo). And you have to walk several times a day, if you are not going to be limited to the territory of Fantasy.
2. Food. Yes, your m... This is not a restaurant, this is a canteen, and a vile, worthless canteen. It's like you have to disrespect your guests to feed them... this.
God forbid you take complex meals if you are already going to this hotel.
Where are those wonderful gourmet salads that delighted us 7 years ago?!
The current cook knows the only sauce and its name is store-bought mayonnaise.
And the main ingredient of all salads (any) is sausage.
The water in the pool was very cold, and every day of our holiday it became colder +19 degrees. The staff made surprised eyes - "it can't be! ".
Room cleaning - so-so, on C grade.
The shower drain worked disgustingly and cleaning did nothing, apparently, this is already a global problem.
Summarizing, I will say a hackneyed phrase, but it accurately reflects the state of affairs - the hotel is tired. It can be seen that they save on everything that is possible and undesirable. Personally, I have no desire to come again.
P. S. Perhaps this is my first "grumpy" review of the rest in general. Usually, I come with a positive attitude and try not to pay attention to the little things. But here is a bust on daily annoying factors. I want to note that the review was not written with passion, I rested a month and a half ago.
There is no lift. You lift 5 floors of the bag yourself. No concierge service!
reception
All, without exception, at full throttle.
Number
If you want to sleep in the morning, then the curtains close only half of the window.
There are no mosquito nets on the windows (all insects in the room).
Room cleaning only if you leave money.
Nutrition
It was normal one day, then raw, then burnt.
They rented a sauna with a swimming pool, came with children, got poisoned by chlorine vapors, because the staff carefully did not turn on the ventilation in the pool.
They didn't even ask for an apology.
The hotel manager is the most disgusting person in the entire hotel.
She doesn't care at all.
Due to food poisoning, we left 2 days early. Nobody returned the money. I'm not talking about compensation for poisoning.
Negligence everywhere and in everything is complete.
Complete disregard for residents.
Don't spoil your vacation.
Do not stay at the Fantasia Hotel in the village of Plyana.
If you want clean air and silence, tired of the metropolis, then this is definitely not here. The stench from the wood burning of all the surrounding buildings is such that it never ceases to be felt day or night! . Dirty from off-road, from the market and the toilet near it.
We were placed on the 5th floor with two children, suite, no elevator. For every little thing, eat, go to the toilet, change clothes, walk all the time. The room is large, but cold and damp. The hotel was heated by the hour, or when they were asked. In the room among other things, there was a swarm of flies, on the ceiling, chandeliers, in the windows, on the floor a bunch of dead ones and the administration did not care. not only is it impossible to swim near this pool. In general, do not waste your money and your time. I do not recommend this hotel at all.
* playground, tennis table, trampoline
*min. water in the main building, but barely warm in the evening
*warm towel warmer
*near the spa and the market
MINUSES:
*Cottages built along the highway - noise and dust
*Cleaning is terrible! Taking out the garbage and vacuuming, for comments, what kind of cleaning is surprise: We cleaned everything! Neither the dust is wiped off, nor the bed is getting better, the sinks are not washed, etc.
*When settling with us, they began to repair the lock in the door
*Teapots are cheap, changed 3 times, then the lid falls off, then after half a day they stop working
*For a week there was a lake in the kitchen under the sink, new plumbers came every day, changed something, and the water dripped until the last day of our vacation
* One night the toilet began to leak, the son fussed for an hour to fix it, because it was impossible to sleep from the sound of flowing water
*One evening, the son and daughter went to the children's room, the child was wearing my scarf. In the morning it turned out that they had forgotten it in the children's room. The administrator said there was no scarf. no one came in. Cleaning lady - I didn’t take it and that’s it...
* There is a swimming pool in the main building, the water is highly chlorinated, on the penultimate day I went for a swim with the child for 15 minutes, we were in the children's department, when leaving, the child clings to something at the bottom and cuts his toe, the water drain hole is closed a tin with bolts or screws that protrude 1cm up, no one apologized!!! !
The breakfasts are not bad, in the restaurant menu for dinner you can also find quite tidbits if you are too lazy to go to another place or the weather does not allow. Lavender alley conquered me to the core. Spa and pool are spacious, there was always enough space for us and it was not crowded.
For the first time in a hotel, we had enough sockets to charge gadgets. Wi-Fi on the signal is excellent on the second floor, enough even for watching videos and streaming.
A good place.
FOOD: I didn't really like how they cooked in the hotel restaurant, so we went into it occasionally. We ate at different restaurants in the neighborhood, the most delicious food was in the restaurant, which from Fantasia along a dirt road further into the forest and then to the right. We were there most of the time. Near that restaurant there is a large sports field with football goals and a basketball hoop. You can ask for a ball, and the children will have something to do. There is also a source of mineral water.
INFRASTRUCTURE: Now back to Fantasy. In the main building there is a water source, a children's room with toys, a small pool, and so on. We went to the pool with the children 2-3 times a day, they really liked it. The children also visited the salt room. In the courtyard there is a good playground, there is a trampoline, and a tennis table. Near the hotel there are gazebos with barbecue, you can just sit and even make a barbecue. The hotel and grounds are clean.
TERRAIN: Mountains, forest. There are many similar hotels around, of different sizes and price categories. There are paid pools (50-80 UAH per hour).
There is a small food market right next to the hotel. Here you can buy cheap Czech or German beer, liqueurs and local wines. Large selection of sweets etc. Low prices. I advise everyone!
MORE TIPS: There is one ATM in the district, and it is located in the sanatorium "Sunny Transcarpathia", across the road to the village, right to the circle, then to the right and up. There is also a Privat kiosk, but there is not always access to it. So, the money in the ATM ran out just the day before departure, when it was necessary to make purchases. Take cash with you, and pay by card at the hotel. Many restaurants pay only in cash. For those who travel by train to Svalyava, order a taxi in advance, you can through the hotel reception, it will be more convenient and cheaper. Take the taxi driver's phone number, useful during the holidays, you can travel around the area. If it rains, the electricity may be turned off. The hotel has a generator. But it may not exist elsewhere.
Say everything. Have a good rest!