The hotel is luxurious....I examined it as part of an advertising tour, I am a travel agent, and I still rave about it... for me, this hotel overshadowed the Bahia Del Duque Gran Hotel 5 * and Abama. Everything in it is impeccable....from the grass on the lawns... to the decoration of the rooms. I dream of relaxing in it someday .
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The hotel is luxurious....I examined it as part of an advertising tour, I am a travel agent, and I still rave about it... for me, this hotel overshadowed the Bahia Del Duque Gran Hotel 5 * and Abama. Everything in it is impeccable....from the grass on the lawns... to the decoration of the rooms. I dream of relaxing in it someday . . and it is in the Ocean Front Garden Villa)))) this is the category of rooms of the so-called red level. Only for adults. There is a huge sea water pool. The area is very beautiful and well maintained. All rooms are equipped with the latest technology.
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Everything would have been perfect and 4 for the service could have been 5 plus, if not for a single case that slightly spoiled the impression from the staff. On the day of arrival, less than 5 minutes after checking into the room, they called us and asked if everything suits us in the room, then they asked a series of standard questions about whether everything is in place, do you like the view from the window, etc.
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Everything would have been perfect and 4 for the service could have been 5 plus, if not for a single case that slightly spoiled the impression from the staff.
On the day of arrival, less than 5 minutes after checking into the room, they called us and asked if everything suits us in the room, then they asked a series of standard questions about whether everything is in place, do you like the view from the window, etc.
When I learned that we had come to the hotel to spend our honeymoon, on the other end of the wire I heard genuine joy for this event and a promise to give us a special gift on this occasion.
This is where my positive impressions about the staff end.
Not only did they simply forget about this promise, and out of politeness I simply did not remind them, they also didn’t constantly report that towel to the room, then they took away the sweets that we left on the tables without even having time to touch them, then 2 day they did not change the bathrobe, on which I accidentally spilled tea.
In general, I expected something more from the service of a hotel of this level (
On the day of arrival, less than 5 minutes after checking into the room, they called us and asked if everything suits us in the room, then they asked a series of standard questions about whether everything is in place, do you like the view from the window, etc.
When I learned that we had come to the hotel to spend our honeymoon, on the other end of the wire I heard genuine joy for this event and a promise to give us a special gift on this occasion.
This is where my positive impressions about the staff end.
Not only did they simply forget about this promise, and out of politeness I simply did not remind them, they also didn’t constantly report that towel to the room, then they took away the sweets that we left on the tables without even having time to touch them, then 2 day they did not change the bathrobe, on which I accidentally spilled tea.
In general, I expected something more from the service of a hotel of this level (
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