Great welcome, quick check in and help with luggage. The territory is well-groomed everywhere, my room was brand new, daily cleaning and towels changed every day! The electronics are all in order, the air conditioner worked both for heat and cold, pleasant and comfortable. What I especially liked here, in addition to comfort and cleanliness, is the hospitable staff, for lunches and dinners it was like a holiday, the waiters are attentive, smiling, caring, with humor, this is a feature I really like!
Overall I am in love with this hotel and this place, THANK YOU!
P. S. The only thing that I didn’t like a little was the offers of excursions, photo shoots, etc. , reaching even on the territory of the hotel. Yes, this is their job, but still okay on the beach, not by the pool in the hotel.
2. The rooms were cleaned very well every day, the towels were also changed, the first time I see this in Egypt.
3. The territory is beautiful, well-groomed, but the enclosures are so confusing, only on the last day they learned to find their enclosure the first time.
4. Good animation for adults on the beach.
5. The reef is very weak, there are few fish. But as for Hurghada, as I understand it, this is still the norm.
6. Constant pesters on the beach with excursions, massages bothered - well, there are just a myriad of them. I had not yet had time to undress and lie down on a sunbed - already 10 people had flown and sticky horror. Hotel management, please speed up - it's terribly annoying and poisons the rest.
7. The worst thing is the service in the main restaurant, cutlery was terribly lacking, I had to hunt for them throughout the restaurant. As well as for the employees of the restaurant itself. I got some food, sat down, and then you start running around the restaurant and looking for something to eat.
Since this was not the first visit to Stella, upon arrival we received gold bracelets. There are not so many advantages, but there are: the opportunity to use the restaurants and infrastructure of both hotels, the bar for an hour longer (I don’t remember until 11 or 12 at night, I don’t drink alcohol, so it doesn’t matter to me), a pleasant surprise in the form of fruits in the room upon check-in )
In fact, the presence of two hotels nearby is very convenient, there is where to walk, but who is too lazy to walk, that is, the shuttle bus.
There were no complaints about the hotel even for the first time, there are none even now, the territory-rooms-food-beach-sea - everything is wonderful! (Here I want to put a bunch of emoticons and hearts)))
The only negative is that I don’t want to go home in the cold, snow, rain! )
in the first case, the sea and activity, in the second, a beautiful garden and silence.
Very well-groomed territory, for their money, even very much.
Staff: They seemed to study before meeting you, really. Smiles and any problem is fixed within minutes. If you like to drink too much, you will be protected and at the same time not interfere with catching a squirrel further (unless, of course, you stick to other tourists).
Animation, if you don’t want to drag you with your teeth to dance and have fun, but if you are active, then they will always be with you in the team and offer many options for recreation.
And even if you are the vacationer who always walks around with a disgruntled face, you will also be treated very well (I checked it myself).
Sea: great! There were for all seasons, the most high water in October, in December it was a little warmer than cold water, but near the reef, it was normal to swim.
There are a lot of fish, I even saw a turtle, so be sure to take a mask.
Shopping: we went to the senzo mall (there is payment by card or cash pounds) and it’s cheap there, but like in America (purchases for a week).
Therefore, we became friends with Misha, who has a shop on the territory of the hotel, since they speak excellent Russian, it was very convenient for us to explain what we want and when.
Special thanks to: Mohamed Sobhy (hotel manager).
Always responds on request, treats each guest very responsibly.
The room was given with a view of the sea and the pool, for which special thanks, although the room had mold and fungus, a non-working air conditioner and a broken entrance lock, but this was eliminated rather quickly.
The staff is trained, it is clear that the guys are being prepared, separately for tourists, the staff, according to their own words, has a salary of $ 100 per month and after the shift, many are looking for part-time jobs, we personally left baksheesh for everyone who served us and cleaned the room, but this is a personal matter for everyone.
Visitors from almost all over the world. The weather at the end of December is very windy and cold. But again, the weather has nothing to do with the hotel.
Dining room: the absence of a children's menu, with such a variety of choices from sushi and shrimp, fruit, meat and fish to oriental sweets, the chefs manage to make everything outrageously tasteless, I have not seen so much unfinished food on plates in any of the hotels. But everyone will pick up a menu for themselves, stumbling before that through a bunch of not tasty food.
Heated pool, if you didn’t take a place before 7 in the morning, then the Germans and other Europeans will get ahead of you,
The sea, due to weather conditions, is cold but the reef is battered (the reef is beautiful in charm).
Tomato soup and Indian restaurant as well as the restaurant itself is beyond praise.
Gosha from the market, special thanks to you.
And yes, the Internet, both paid and free, is very, very not very.
Animation, songs to order in the evening, aerobics and yoga during the day.
Gentlemen managers, if you don’t want so much food to go to waste in half-eaten plates, pay attention not to variety, but to performance and preparation.