• traveled 1 year ago
She came with her child to rest for 14 days, but went home after 2, because there is no place for the children to take the 4-year-old child during the procedure of visiting the thermal pool. The employee in the thermal pool rudely informed me that she would not let the child in, even so that they could sit next to me on the deck chair (no one informed me about this during the reservation).
… More ▾
She came with her child to rest for 14 days, but went home after 2, because there is no place for the children to take the 4-year-old child during the procedure of visiting the thermal pool. The employee in the thermal pool rudely informed me that she would not let the child in, even so that they could sit next to me on the deck chair (no one informed me about this during the reservation). It was also a big problem to provide one more chair in the dining room (for the child - because she is too old for the children's room). In general, the staff has a very "Soviet" attitude; if you forgot the paper about passing the procedure - you will not be accepted either, even taking into account what you say,
that you will bring up later, as if some secret information is written in it. I am very sorry for the spoiled vacation, and time, and money, and wasted nerves.
We came to rest from anxiety, constant descent into bomb shelters, feeling tired, lack of sleep from regular night alarms, to recover from severe Covid over the course of 3.5 months, but in return we received such a "dog" attitude from our own citizens, and for our own money. There is no respect for people!! !
that you will bring up later, as if some secret information is written in it. I am very sorry for the spoiled vacation, and time, and money, and wasted nerves.
We came to rest from anxiety, constant descent into bomb shelters, feeling tired, lack of sleep from regular night alarms, to recover from severe Covid over the course of 3.5 months, but in return we received such a "dog" attitude from our own citizens, and for our own money. There is no respect for people!! !
Like
You like
• 3
Show other comments …
This is the first time I have rested in this sanatorium. My husband and children and I booked a room in advance. We were also in Transcarpathia for the first time, driving our own car. Getting to the resort is not difficult, it is conveniently located near the highway, the road is good. During the hour of rest I did not have any remarks - the staff is very polite, especially the girls at the reception, always ready to help and give advice on issues in which I am not very well versed.
… More ▾
This is the first time I have rested in this sanatorium. My husband and children and I booked a room in advance. We were also in Transcarpathia for the first time, driving our own car. Getting to the resort is not difficult, it is conveniently located near the highway, the road is good.
During the hour of rest I did not have any remarks - the staff is very polite, especially the girls at the reception, always ready to help and give advice on issues in which I am not very well versed. In the dining room fed well. February is the off-season when there are few people in the sanatorium, so my family and I were very calm, no one bothered me and all the staff I needed really belonged to me. The room is cleaned regularly, the treatment rooms are clean, and I really liked the procedures themselves. Is it worth saying something about the thermal pool? In my opinion, the best sanatorium procedure!
Also on the day of the settlement we were consulted by a doctor who prescribed treatment for me and my husband. We will continue to apply some recommendations even after coming home.
It is possible to order a bath and tub, which we just adore. We go home every week and it is very good that even now we have not missed))
There is also a swimming pool on the territory, but we did not get there, unfortunately it is open only in season, ie May-September. Maybe in the summer we will also come during my husband's vacation, I really want to try everything))
I rate it perfectly because I did not expect such a service, in fact, everything is very good and no comments. Keep up the brand!
During the hour of rest I did not have any remarks - the staff is very polite, especially the girls at the reception, always ready to help and give advice on issues in which I am not very well versed. In the dining room fed well. February is the off-season when there are few people in the sanatorium, so my family and I were very calm, no one bothered me and all the staff I needed really belonged to me. The room is cleaned regularly, the treatment rooms are clean, and I really liked the procedures themselves. Is it worth saying something about the thermal pool? In my opinion, the best sanatorium procedure!
Also on the day of the settlement we were consulted by a doctor who prescribed treatment for me and my husband. We will continue to apply some recommendations even after coming home.
It is possible to order a bath and tub, which we just adore. We go home every week and it is very good that even now we have not missed))
There is also a swimming pool on the territory, but we did not get there, unfortunately it is open only in season, ie May-September. Maybe in the summer we will also come during my husband's vacation, I really want to try everything))
I rate it perfectly because I did not expect such a service, in fact, everything is very good and no comments. Keep up the brand!
Like
You like
• 21
Recently my wife and I had a rest in Thermal Star. We are frequent clients in Transcarpathia and already know the local "pitfalls" well, so I want to say that this resort stands out from the rest. Excellent procedures, the wife was delighted, the food also corresponds to the declared quality - everything is tasty and healthy.
… More ▾
Recently my wife and I had a rest in Thermal Star. We are frequent clients in Transcarpathia and already know the local "pitfalls" well, so I want to say that this resort stands out from the rest. Excellent procedures, the wife was delighted, the food also corresponds to the declared quality - everything is tasty and healthy. Doctors are professionals in their field, throughout the trip they monitored my health (sometimes there are pressure surges). The thermal pool is worth a special mention - as for me, this is the best thing in the sanatorium, it is almost inferior to the thermal pools in the same Kosino or Beregovo, in a word I advise. The reception is also always ready to provide all the necessary assistance and explain what needs to be done and in what sequence.
If you pass by Transcarpathia - look at Thermal Star, it is conveniently located along the highway.
If you pass by Transcarpathia - look at Thermal Star, it is conveniently located along the highway.
Like
You like
• 19
• traveled 6 years ago
The first and foremost thing for me here is Water. Water is just incredible, delicious and has a good effect on the general condition of the body. Very good, friendly staff at the reception, medicine and cuisine at the highest level. We are very happy and will come with the family)
… More ▾
The first and foremost thing for me here is Water. Water is just incredible, delicious and has a good effect on the general condition of the body. Very good, friendly staff at the reception, medicine and cuisine at the highest level. We are very happy and will come with the family)
Like
You like
• 10
The price absolutely does not correspond to the quality of the services provided, it seems that he came to a Sovdepovsky sanatorium: the kettle in the room (suite) is not allowed for safety reasons, all the pools were closed due to savings (but included in the price), food is not restaurant, but canteen, fruit was never given, a couple of times only apples.
… More ▾
The price absolutely does not correspond to the quality of the services provided, it seems that he came to a Sovdepovsky sanatorium: the kettle in the room (suite) is not allowed for safety reasons, all the pools were closed due to savings (but included in the price), food is not restaurant, but canteen, fruit was never given, a couple of times only apples. Also, the boorish attitude of both the management of the sanatorium and at the reception was very annoying.
Like
You like
• 21
• traveled 6 years ago
We traveled as a group in the Carpathians by car. We didn’t book hotels in advance, we saw that it was “pleasant to the eye. ” We drove into the hotel complex “Thermal Star” and the guard at the gate arranges for us an interrogation with prejudice. Having answered all the inappropriate questions, we nevertheless decided to look at the numbers, but the watchful guard Roman asked us 75 hryvnias for entering the territory.
… More ▾
We traveled as a group in the Carpathians by car. We didn’t book hotels in advance, we saw that it was “pleasant to the eye. ” We drove into the hotel complex “Thermal Star” and the guard at the gate arranges for us an interrogation with prejudice. Having answered all the inappropriate questions, we nevertheless decided to look at the numbers, but the watchful guard Roman asked us 75 hryvnias for entering the territory. There was a feeling that he was the owner of this sanatorium and he decides who to let him in.
Dear administration, express my gratitude to Roman, thanks to him we spent 7.500 hryvnias (per night) at the Ivancho Birtok hotel, where we were warmly welcomed and not rude!
And I, as a US citizen, will leave you a "beautiful" review.
Because the costumer is always right!
Dear administration, express my gratitude to Roman, thanks to him we spent 7.500 hryvnias (per night) at the Ivancho Birtok hotel, where we were warmly welcomed and not rude!
And I, as a US citizen, will leave you a "beautiful" review.
Because the costumer is always right!
Like
You like
• 21
Rested as a family in mid-July 2018. This is a wonderful sanatorium for children, as well as for people who came to recuperate. A very large area, which has almost everything for vacationers - an incredible view of the mountains and forests (and therefore clean air), two lakes with swans, a menagerie, sports.
… More ▾
Rested as a family in mid-July 2018. This is a wonderful sanatorium for children, as well as for people who came to recuperate. A very large area, which has almost everything for vacationers - an incredible view of the mountains and forests (and therefore clean air), two lakes with swans, a menagerie, sports. playground with simulators, children. playground and house with toys (although there were almost none), various playgrounds for football, tennis, volleyball. There is a cafe, there is a bath and a tub. There is a separate complex with swimming pools. Admission is paid or as a separate procedure. There is also a café on site. There are separate children. pool with slide. And there is a separate slide for adults. . The water is very nice, warm, with the addition of thermals. water. We lived in a suite. We cleaned well, changed our bedding and towels on time. The balneological department is in very good condition. Everything is new, clean. Friendly workers.
But there is one, but very big minus, is food. The food stayed there for hours. union.
Although there is a choice of three dishes in advance, but it is not always possible to eat. Potatoes are not always cooked, chicken with blood. In the morning the food was cold. Vegetables and fruits (and it was only an apple and a banana) are very few and it's summer! ! ! ! ! Drink only tea, compote, no coffee. Water had to be requested.
In general, the sanatorium is good, and I want to change the menu! ! ! ! !
But there is one, but very big minus, is food. The food stayed there for hours. union.
Although there is a choice of three dishes in advance, but it is not always possible to eat. Potatoes are not always cooked, chicken with blood. In the morning the food was cold. Vegetables and fruits (and it was only an apple and a banana) are very few and it's summer! ! ! ! ! Drink only tea, compote, no coffee. Water had to be requested.
In general, the sanatorium is good, and I want to change the menu! ! ! ! !
Like
You like
• 10
Pros: large territory, small menagerie, warm pool every day. Cons: deception - when the reservation was calculated one amount, and upon arrival I paid 5 thousand more. Unfriendly attitude towards guests, especially at the reception. There is no kettle in the deluxe room. Coffee can be drunk only at 9 am in the cafe.
… More ▾
Pros: large territory, small menagerie, warm pool every day.
Cons: deception - when the reservation was calculated one amount, and upon arrival I paid 5 thousand more.
Unfriendly attitude towards guests, especially at the reception.
There is no kettle in the deluxe room. Coffee can be drunk only at 9 am in the cafe. There is no coffee at breakfast.
It is simply impossible for a child to buy a procedure (contrasting foot baths with pebbles or a salt room) a doctor's consultation is needed - 120 UAH.
The food for that kind of money could have been better - cherries were given once at the height of the season. And there is nowhere to buy.
Bored in the evening, no entertainment.
Cons: deception - when the reservation was calculated one amount, and upon arrival I paid 5 thousand more.
Unfriendly attitude towards guests, especially at the reception.
There is no kettle in the deluxe room. Coffee can be drunk only at 9 am in the cafe. There is no coffee at breakfast.
It is simply impossible for a child to buy a procedure (contrasting foot baths with pebbles or a salt room) a doctor's consultation is needed - 120 UAH.
The food for that kind of money could have been better - cherries were given once at the height of the season. And there is nowhere to buy.
Bored in the evening, no entertainment.
Like
You like
• 25
Again rested in the "Thermal Star" and I want to share my pleasant impressions of what I saw in this race ...I was pleasantly surprised by the addition of another procedure on Saturday and another working day in the pump room (Sunday). The service has become even better, the kitchen is tastier and the rooms are cleaner.
… More ▾
Again rested in the "Thermal Star" and I want to share my pleasant impressions of what I saw in this race ...I was pleasantly surprised by the addition of another procedure on Saturday and another working day in the pump room (Sunday). The service has become even better, the kitchen is tastier and the rooms are cleaner. My husband and children and I lived in a two-room suite, it was very comfortable and spacious. I was especially impressed by the kitchen: the chefs are masters of their craft, as well as the waitress girls. At the expense of procedures it is possible to tell that here the individual approach to each client remained: the man was satisfied with a thermal pool, I with massage, and children with a salt room. On Sunday, as there are no procedures, you can safely go on a tour with Stepan, or yourself where not to relax with family. In general, there are no claims to the sanatorium! We will come and be sure to recommend "Thermal Star" to all acquaintances.
Like
You like
• 16
I want to share my impressions of a summer vacation in Thermal Star, where by the way rested on the recommendation of friends. We arrived before the arrival, but settled us without any problems, which was already positive. The junior suite in the cottage was chosen because they were with children. The room is spacious and clean, close to the forest.
… More ▾
I want to share my impressions of a summer vacation in Thermal Star, where by the way rested on the recommendation of friends. We arrived before the arrival, but settled us without any problems, which was already positive. The junior suite in the cottage was chosen because they were with children. The room is spacious and clean, close to the forest. Rested on the trip, that is, with treatment and nutrition, which is suitable even for children. There were no procedures during the week, so we had a chance to take a walk. I will recommend to friends and we will definitely go to this wonderful place.
Like
You like
• 27
Show more »