• traveled 5 years ago
The junior suite was booked more than a month in advance for 2 nights. Three (! ) Booking confirmations were received, however, on 06/28/19 at 14-30 upon arrival at the hotel, check-in was denied due to the fact that there were no free rooms! Have stayed at this hotel more than 5 times before. But none of the staff bothered to call back or write an email and notify that there were no rooms even half an hour before check-in.
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The junior suite was booked more than a month in advance for 2 nights. Three (! ) Booking confirmations were received, however, on 06/28/19 at 14-30 upon arrival at the hotel, check-in was denied due to the fact that there were no free rooms! Have stayed at this hotel more than 5 times before. But none of the staff bothered to call back or write an email and notify that there were no rooms even half an hour before check-in.
To the question of how the booking network sent confirmations, the manager Alena gave a masterpiece answer: "we are not obliged to notify Internet sites whether we have free rooms or not. "
No replacement or help was offered!
The staff at the reception behaved defiantly hostile, the manager Alena distinguished herself with particular rudeness, who simply said, (I quote further): "you wrote a negative review earlier about the hotel, there are no rooms for you. "
So, dear visitors of the hotel, draw the right conclusions about the professionalism of the staff and the quality of the hotel services.
You can come by reservation, but there are no rooms for you, not at all.
To the question of how the booking network sent confirmations, the manager Alena gave a masterpiece answer: "we are not obliged to notify Internet sites whether we have free rooms or not. "
No replacement or help was offered!
The staff at the reception behaved defiantly hostile, the manager Alena distinguished herself with particular rudeness, who simply said, (I quote further): "you wrote a negative review earlier about the hotel, there are no rooms for you. "
So, dear visitors of the hotel, draw the right conclusions about the professionalism of the staff and the quality of the hotel services.
You can come by reservation, but there are no rooms for you, not at all.
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• traveled 7 years ago
Stayed at the hotel for two nights in December 2017. The room was booked three weeks before arrival. The hotel is located in the city center, a five-minute walk from the Victory Square and the Opera and Ballet Theatre. If you come by car, you can park right in front of the main entrance to the hotel. The settlement went quickly.
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Stayed at the hotel for two nights in December 2017.
The room was booked three weeks before arrival.
The hotel is located in the city center, a five-minute walk from the Victory Square and the Opera and Ballet Theatre.
If you come by car, you can park right in front of the main entrance to the hotel.
The settlement went quickly. Visa and MasterCard are accepted for payment,
An electronic card is issued as a key to the room.
And here you can encounter a very interesting feature.
It is assumed that for security reasons, using the card, you can get to the floor where your room is located.
But since my room was located on the ninth floor, I could get to any floor!
And for my colleagues who lived on the eighth floor, the elevator doors opened on any floor except the ninth, while those who lived on the sixth could exit on all floors below the seventh.
So this security element works only partially.
The next interesting feature is that the elevators in the hotel are not synchronized, so you need to call either both at once, or guess which one will arrive faster.
Single room. The photo of the room on the site is fully consistent.
The room is compact and comfortable.
The view from the window is to the courtyard of the hotel, to a residential building.
From the side of the street, no extraneous sounds penetrate, a loud conversation in the corridor is heard well.
Bed - double, wide with a comfortable mattress and pillows.
There is an extra blanket and pillow.
There is no chandelier in the room, but there are two bedside sconces and two table lamps.
However, even if you turn on all the lights, the room will be twilight.
An air conditioner grille is visible above the doorway at the entrance to the room.
Since I did not find the control panel, I assume that the air conditioning system is centralized.
Free sockets - two in the room, two in the bathroom, one in the hallway.
The room has a wardrobe with a safe and five clothes hangers.
In the bedside table next to the wardrobe there is a mini-bar with a good assortment of alcoholic and non-alcoholic drinks and snacks. The prices are high.
LCD TV with a diagonal of approximately 26 inches with a set of Ukrainian and international channels and a convenient remote control.
Wi-Fi in the room is good, with a stable signal, you can watch movies online.
The bathroom is compact with a shower.
The lighting is bright.
Plumbing is good, everything works fine.
From bath accessories - bathrobe, disposable slippers, three towels, shampoo, conditioner, shower cap. Soap and shower gel are in special dispensers located near the sink and in the shower.
Shampoo and shower gel have a pleasant smell.
There is a hair dryer. Works good.
As a compliment from the hotel - a half-liter bottle of still water.
Breakfast is a buffet with a good selection of food.
There were minor differences in the menu on the first and second days (for example, different pastries and cuts), but the basis remained the same: sausages, scrambled eggs, scrambled eggs, meat, cheese and vegetable cuts, salads, boiled potatoes, pancakes, pastries, sour cream, butter , honey, muesli, desserts, fruits (apples, pears, tangerines), yogurt, milk, kefir, apple and orange juice.
The waiter brings tea and coffee separately according to your order.
Everything I've tried has been delicious, except for the pastries.
In general, Chichikov is a hotel with its own unique atmosphere that deserves your attention.
The room was booked three weeks before arrival.
The hotel is located in the city center, a five-minute walk from the Victory Square and the Opera and Ballet Theatre.
If you come by car, you can park right in front of the main entrance to the hotel.
The settlement went quickly. Visa and MasterCard are accepted for payment,
An electronic card is issued as a key to the room.
And here you can encounter a very interesting feature.
It is assumed that for security reasons, using the card, you can get to the floor where your room is located.
But since my room was located on the ninth floor, I could get to any floor!
And for my colleagues who lived on the eighth floor, the elevator doors opened on any floor except the ninth, while those who lived on the sixth could exit on all floors below the seventh.
So this security element works only partially.
The next interesting feature is that the elevators in the hotel are not synchronized, so you need to call either both at once, or guess which one will arrive faster.
Single room. The photo of the room on the site is fully consistent.
The room is compact and comfortable.
The view from the window is to the courtyard of the hotel, to a residential building.
From the side of the street, no extraneous sounds penetrate, a loud conversation in the corridor is heard well.
Bed - double, wide with a comfortable mattress and pillows.
There is an extra blanket and pillow.
There is no chandelier in the room, but there are two bedside sconces and two table lamps.
However, even if you turn on all the lights, the room will be twilight.
An air conditioner grille is visible above the doorway at the entrance to the room.
Since I did not find the control panel, I assume that the air conditioning system is centralized.
Free sockets - two in the room, two in the bathroom, one in the hallway.
The room has a wardrobe with a safe and five clothes hangers.
In the bedside table next to the wardrobe there is a mini-bar with a good assortment of alcoholic and non-alcoholic drinks and snacks. The prices are high.
LCD TV with a diagonal of approximately 26 inches with a set of Ukrainian and international channels and a convenient remote control.
Wi-Fi in the room is good, with a stable signal, you can watch movies online.
The bathroom is compact with a shower.
The lighting is bright.
Plumbing is good, everything works fine.
From bath accessories - bathrobe, disposable slippers, three towels, shampoo, conditioner, shower cap. Soap and shower gel are in special dispensers located near the sink and in the shower.
Shampoo and shower gel have a pleasant smell.
There is a hair dryer. Works good.
As a compliment from the hotel - a half-liter bottle of still water.
Breakfast is a buffet with a good selection of food.
There were minor differences in the menu on the first and second days (for example, different pastries and cuts), but the basis remained the same: sausages, scrambled eggs, scrambled eggs, meat, cheese and vegetable cuts, salads, boiled potatoes, pancakes, pastries, sour cream, butter , honey, muesli, desserts, fruits (apples, pears, tangerines), yogurt, milk, kefir, apple and orange juice.
The waiter brings tea and coffee separately according to your order.
Everything I've tried has been delicious, except for the pastries.
In general, Chichikov is a hotel with its own unique atmosphere that deserves your attention.
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A wonderful hotel in the very center of Kharkov. The staff, interior, attention to detail - everything is on top!
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A wonderful hotel in the very center of Kharkov. The staff, interior, attention to detail - everything is on top!
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The staff and the hotel are just great. Always friendly, polite and ready to help. Really half of the hotel experience is the staff. Almost every month I go to Kharkov and Chichichkov - one of my favorite hotels. The only thing missing was a gym with a treadmill.
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The staff and the hotel are just great. Always friendly, polite and ready to help. Really half of the hotel experience is the staff. Almost every month I go to Kharkov and Chichichkov - one of my favorite hotels. The only thing missing was a gym with a treadmill.
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• 2
The first thing to note is the staff. Second - good spacious and clean rooms. Well, a well-packed minibar. Recomend for everybody. The only thing I didn't like was the uncomfortable beds.
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The first thing to note is the staff. Second - good spacious and clean rooms. Well, a well-packed minibar. Recomend for everybody. The only thing I didn't like was the uncomfortable beds.
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Great location, great design, comfortable rooms.
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Great location, great design, comfortable rooms.
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The hotel staff are just great. During the stay at the hotel we became best friends - they always say hello, smile. Everything else about the hotel is great too.
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The hotel staff are just great. During the stay at the hotel we became best friends - they always say hello, smile. Everything else about the hotel is great too.
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• 1
Very good hotel, Nice staff. Delicious restaurant. I recommend it to everyone who comes to Kharkov.
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Very good hotel, Nice staff. Delicious restaurant. I recommend it to everyone who comes to Kharkov.
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I was in Kharkov on a business trip, I had to find a hotel somewhere in the city center with good service. Friends advised "Chichikov" - I really liked it there! Excellent service, cool design and style: as if I had been not just in another city, but also in another time. The interior of the hotel in the style of the 19th century - varnished wooden walls, antique chairs, striped upholstery.
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I was in Kharkov on a business trip, I had to find a hotel somewhere in the city center with good service. Friends advised "Chichikov" - I really liked it there! Excellent service, cool design and style: as if I had been not just in another city, but also in another time. The interior of the hotel in the style of the 19th century - varnished wooden walls, antique chairs, striped upholstery... and next to the bed - on the night table - "Dead Souls", and with a bookmark - someone has already read them) The whole interior is stylish, it's very nice to be in such a place. Will definitely stay here next time.
Liked the hotel. Small, cozy, from the room on the 9th floor - a panorama of the old city center. It can be seen from the window of the statue on the ancient buildings of this area, you can see the station, the opera and ballet theater. Itself on a quiet street, but in the city center, I really liked it, convenient. Metro nearby. Was in August, when the heat - excellent air conditioning: the room is always fresh. By the way, in the lobby bar - free Wi-Fi - good speed, very convenient. No discomfort whatsoever. A good place.
Was recently in Kharkov, stayed in Chichikovo. The hotel enchants… start with the fact that it is located on Gogol Street! They came up with a great idea: Chichikov on Gogol)) if you get lost, it’s easy to remember the address! A large portrait of Chichikov hangs in the foyer, everywhere there are objects from that time: chairs with striped upholstery, furniture, like engravings with Gogol's profile and quotes from his works, and on the night table in the room - "Dead Souls"... great! And the cuisine in their restaurant is good, refined. In general, I liked it here, if I come to Kharkov again, I will stay here)
I want to say “thank you” to the Chichikov hotel in Kharkov. Stayed there recently - as if plunged into another time! A small street in the center of the city named after Gogol - there is a hotel on it. Everything inside - in the same style - very comfortable! And the furniture, and the interior, and the courtesy of the staff, and there are engravings on the walls, in the hall there is a portrait of Pavel Chichikov . . it seems that you are about to leave the hotel - and a horse-drawn carriage is waiting for you there. The street is small, there is still an old church on it, with both ends resting on squares. How would you be in the center of a big city, but at the same time - in a very quiet, green and cozy place. A very pretty place.
Liked the hotel. Small, cozy, from the room on the 9th floor - a panorama of the old city center. It can be seen from the window of the statue on the ancient buildings of this area, you can see the station, the opera and ballet theater. Itself on a quiet street, but in the city center, I really liked it, convenient. Metro nearby. Was in August, when the heat - excellent air conditioning: the room is always fresh. By the way, in the lobby bar - free Wi-Fi - good speed, very convenient. No discomfort whatsoever. A good place.
Was recently in Kharkov, stayed in Chichikovo. The hotel enchants… start with the fact that it is located on Gogol Street! They came up with a great idea: Chichikov on Gogol)) if you get lost, it’s easy to remember the address! A large portrait of Chichikov hangs in the foyer, everywhere there are objects from that time: chairs with striped upholstery, furniture, like engravings with Gogol's profile and quotes from his works, and on the night table in the room - "Dead Souls"... great! And the cuisine in their restaurant is good, refined. In general, I liked it here, if I come to Kharkov again, I will stay here)
I want to say “thank you” to the Chichikov hotel in Kharkov. Stayed there recently - as if plunged into another time! A small street in the center of the city named after Gogol - there is a hotel on it. Everything inside - in the same style - very comfortable! And the furniture, and the interior, and the courtesy of the staff, and there are engravings on the walls, in the hall there is a portrait of Pavel Chichikov . . it seems that you are about to leave the hotel - and a horse-drawn carriage is waiting for you there. The street is small, there is still an old church on it, with both ends resting on squares. How would you be in the center of a big city, but at the same time - in a very quiet, green and cozy place. A very pretty place.
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• 3.5
