• traveled 5 years ago
Hospitality is an elusive art. Partially agree with previous reviews. I want to emphasize some points. We were driving from Moldova, the operator advertised comfortable double-decker buses, Alfa Servis, and I didn’t bother asking for comfortable seats (we are a family of large people), thinking that all the seats are normal, and it’s hard for everyone on the road.
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Hospitality is an elusive art.
Partially agree with previous reviews. I want to emphasize some points. We were driving from Moldova, the operator advertised comfortable double-decker buses, Alfa Servis, and I didn’t bother asking for comfortable seats (we are a family of large people), thinking that all the seats are normal, and it’s hard for everyone on the road. We got the last 17th row, on the second floor, where there are 5 seats soldered, places - C, D, E. Well, at least the husband sat in the middle, and stretched his legs into the aisle. And my son and I could hardly stand it, these seats do not fold out, there is nowhere to put your knees on this side, since on this side of the bus there is an ascent to the second floor and takes up part of the space, where the seats are A and B, there is a little more space. In addition, there are 90 people on the bus, so we go through customs not in half an hour. On the ground floor - still better, and there are tables. My advice is if you love your wife and kids, spend 200 euros on gas, parking and a green card, and drive your own car. Do not skimp on your comfort and nervous system (small children cry - who is teething, whose tummy hurts, someone snores, someone is sick, the air conditioner blows in the head, turn it off - you will suffocate, 2 hours at each customs. Do not Forget that all the tour buses leave Chisinau at about the same time, and there will be at least 3-4 buses of 90 people in front of you.
Now, about the hotel. You can live, do not worry, because it is not yet known how lucky you are with the weather. My personal observations: something needs to be changed in the system. Well, imagine that you are making such a difficult journey, you arrive at 7 in the morning, and they tell you - if you want to have breakfast, pay extra 10 levs per person, because. you will have breakfast on the last day. Who welcomes guests like this? How much will you eat for that breakfast? Two scoops of an omelet, a sausage, a croissant, and a cup of tea? The same thing, when we left, they took off the bracelets at 12.00, and said that it was already impossible to use the bar and restaurant. And the departure is at 18.00! The transfer bus took us to the stop, and there we waited for our bus for another 2 hours, as the bus had breakdowns. Another couple of our fellow countrymen found themselves in the same situation, with small children who were hungry and had no money. There were other people leaving at the bus stop, they had already treated this family. Some commented that they also had this in the hotel, others said that they also had food for the road in the hotel. Of course, you could pay extra for lunches, or go to some cafe, etc.
But the attitude is surprising. Let me give you an example: on the way, the bus stopped not at a gas station, but in some roadside, seedy toilet. Two o'clock in the morning, my head is square, I go in, and there is a jar on each sink, and in each one there are fresh roses, the aroma is simply magical, I was already "healed", and admired and admired this stranger who gave a pleasant impression.
Specifically, in Aqua Azura - the administration lacks soul and love for people. A couple of touches can change everything, a little kindness gives rise to gratitude and inspiration.
Food is a bit scary, but it’s suitable for men, we women love delights, diversity - this is not here, but you won’t stay hungry - givechi, vegetable stews, olives, desserts - you can live.
In the resort itself, it was sad that many abandoned or destroyed hotels - Grand Hotel Varna, Marina Delfin, Rubin, Veronika and Pelican in Sunny Day, instead of an open and affordable pool with thermal water for most holidaymakers - built an elite Aqua House - "Expensive and rich ", with a sauna, a fitness center, etc. , the price is appropriate. You might think I'm a jerk. Well, it probably is. How else? There are 2 students in the family, payment for services, food, everyone looks into his pocket, anyway, you earn money for a ticket in more than one month.
Forgive me for everything about myself and about myself! Ride and you will have experience! Good luck!
Partially agree with previous reviews. I want to emphasize some points. We were driving from Moldova, the operator advertised comfortable double-decker buses, Alfa Servis, and I didn’t bother asking for comfortable seats (we are a family of large people), thinking that all the seats are normal, and it’s hard for everyone on the road. We got the last 17th row, on the second floor, where there are 5 seats soldered, places - C, D, E. Well, at least the husband sat in the middle, and stretched his legs into the aisle. And my son and I could hardly stand it, these seats do not fold out, there is nowhere to put your knees on this side, since on this side of the bus there is an ascent to the second floor and takes up part of the space, where the seats are A and B, there is a little more space. In addition, there are 90 people on the bus, so we go through customs not in half an hour. On the ground floor - still better, and there are tables. My advice is if you love your wife and kids, spend 200 euros on gas, parking and a green card, and drive your own car. Do not skimp on your comfort and nervous system (small children cry - who is teething, whose tummy hurts, someone snores, someone is sick, the air conditioner blows in the head, turn it off - you will suffocate, 2 hours at each customs. Do not Forget that all the tour buses leave Chisinau at about the same time, and there will be at least 3-4 buses of 90 people in front of you.
Now, about the hotel. You can live, do not worry, because it is not yet known how lucky you are with the weather. My personal observations: something needs to be changed in the system. Well, imagine that you are making such a difficult journey, you arrive at 7 in the morning, and they tell you - if you want to have breakfast, pay extra 10 levs per person, because. you will have breakfast on the last day. Who welcomes guests like this? How much will you eat for that breakfast? Two scoops of an omelet, a sausage, a croissant, and a cup of tea? The same thing, when we left, they took off the bracelets at 12.00, and said that it was already impossible to use the bar and restaurant. And the departure is at 18.00! The transfer bus took us to the stop, and there we waited for our bus for another 2 hours, as the bus had breakdowns. Another couple of our fellow countrymen found themselves in the same situation, with small children who were hungry and had no money. There were other people leaving at the bus stop, they had already treated this family. Some commented that they also had this in the hotel, others said that they also had food for the road in the hotel. Of course, you could pay extra for lunches, or go to some cafe, etc.
But the attitude is surprising. Let me give you an example: on the way, the bus stopped not at a gas station, but in some roadside, seedy toilet. Two o'clock in the morning, my head is square, I go in, and there is a jar on each sink, and in each one there are fresh roses, the aroma is simply magical, I was already "healed", and admired and admired this stranger who gave a pleasant impression.
Specifically, in Aqua Azura - the administration lacks soul and love for people. A couple of touches can change everything, a little kindness gives rise to gratitude and inspiration.
Food is a bit scary, but it’s suitable for men, we women love delights, diversity - this is not here, but you won’t stay hungry - givechi, vegetable stews, olives, desserts - you can live.
In the resort itself, it was sad that many abandoned or destroyed hotels - Grand Hotel Varna, Marina Delfin, Rubin, Veronika and Pelican in Sunny Day, instead of an open and affordable pool with thermal water for most holidaymakers - built an elite Aqua House - "Expensive and rich ", with a sauna, a fitness center, etc. , the price is appropriate. You might think I'm a jerk. Well, it probably is. How else? There are 2 students in the family, payment for services, food, everyone looks into his pocket, anyway, you earn money for a ticket in more than one month.
Forgive me for everything about myself and about myself! Ride and you will have experience! Good luck!
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Decided to leave a fresh review for 2014. The hotel as a whole is very good, spacious rooms, very clean, daily quality cleaning. WI-FI is free both in the room and throughout the hotel. Close to the sea, 3 min. walk. We only had breakfast, the food is very tasty, though every morning is almost the same, without variety, but just enough.
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Decided to leave a fresh review for 2014. The hotel as a whole is very good, spacious rooms, very clean, daily quality cleaning. WI-FI is free both in the room and throughout the hotel. Close to the sea, 3 min. walk. We only had breakfast, the food is very tasty, though every morning is almost the same, without variety, but just enough. Separately, I would like to note the staff in the dining room... The guys and girls of the waiters are always smiling, very polite, but the rest, those who are higher in position, are too unfriendly and inflated. In general, the resort is quiet, without loud discos and parties. The hotel is mostly families with children. There are animators. Nice quiet hotel for families.
Review from — vOtpusk.ru
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I will not repeat who, as usual, drove it as someone is lucky. The hotel in the photo is not bad, but in fact 4 * is a sdish. The food is terrible, and if you want your child to take fruit with you, they will bark at you all over the restaurant. The waiters served like at a funeral, with such faces and grimaces.
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I will not repeat who, as usual, drove it as someone is lucky. The hotel in the photo is not bad, but in fact 4 * is a sdish. The food is terrible, and if you want your child to take fruit with you, they will bark at you all over the restaurant. The waiters served like at a funeral, with such faces and grimaces. The cultural program is weak. The rooms are cleaned badoooooooo ...Until you put the garbage in the middle of the room, no one will look anywhere. Linen was changed once every two weeks, towels were not changed at all. True, toilet paper could be wrapped around, every day they added. There was a nest of swallows on the balcony, you could get attacked by their poop. It was necessary to constantly remind to clean up there too. Internet in the room was only when you go and quarrel. One plus is not far from the sea, but there are a lot of steps to it, you especially feel their number when returning back to the hotel. And we were lucky with the weather. It only rained on the day of departure.
And the resort itself is very expensive. Prices are much higher than in Gold. sands, Sunny Beach. in Varna there is nothing to do at all, except for the dolphinarium. More than we are in this place a foot. and do not recommend to others.
And the resort itself is very expensive. Prices are much higher than in Gold. sands, Sunny Beach. in Varna there is nothing to do at all, except for the dolphinarium. More than we are in this place a foot. and do not recommend to others.
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The hotel is chic, the food is excellent, the service is very good, there is nothing to complain about, although there was a storm on the last day, you can take food with you, the waiters always serve with a smile on their faces, very nice, the sea is under their noses, the food is very tasty. In the evening there is a very interesting program "diving, dancing, gymnastics, skits, etc.
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The hotel is chic, the food is excellent, the service is very good, there is nothing to complain about, although there was a storm on the last day, you can take food with you, the waiters always serve with a smile on their faces, very nice, the sea is under their noses, the food is very tasty. In the evening there is a very interesting program "diving, dancing, gymnastics, skits, etc. " Towels are changed every day in the room, shower gel and soap are brought every other day,
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• 7
We thought that 4 stars would be better... We agree with the previous review, only it is worth mentioning the bed with moving mattresses, mini sintipon pillows and two Russian-language channels on a very small TV
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We thought that 4 stars would be better... We agree with the previous review, only it is worth mentioning the bed with moving mattresses, mini sintipon pillows and two Russian-language channels on a very small TV
Review from — vOtpusk.ru
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• 1
This hotel is not for lovers of peace and quiet. You should not take a room with a sea view, as under the windows there is an indoor pool, where children are constantly squealing, and in the evenings the cultural program is carried out by adults. Noise and din amplify many times, thanks to the structure of the hotel itself, curved in the form of a large bracket.
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This hotel is not for lovers of peace and quiet. You should not take a room with a sea view, as under the windows there is an indoor pool, where children are constantly squealing, and in the evenings the cultural program is carried out by adults. Noise and din amplify many times, thanks to the structure of the hotel itself, curved in the form of a large bracket. By the way, the water in the pool is not chlorinated, which is why almost all children and some adults have been ill with the so-called "summer flu", lasts 2-3 days, the temperature usually stays 1-2 for, passes quickly, but there may be complications. The hotel is located on the very outskirts of the resort, there is no longer a park area. Steep steps, 34 from the hotel to the road, and then another 50-60 steps to the beach. Not all staff know Russian, bed linen was changed only 2 times, shampoos (without conditioners) and shower gels were issued under pressure after a convincing request only 3 times, the rooms are not cleaned very carefully. Once they vacuumed it, but they didn’t take out the garbage, the plumbing is cleaned carelessly, blunder. In general, everything is much worse than last year, when we rested in "ROMANCE", also 4 *. True, we must pay tribute to the food, it is varied, fresh, tasty, a lot of dairy products, cucumbers are peeled, a lot of fruits, berry compotes. The technical services of the hotel work normally: the bulb burned out - after 10 minutes they came and changed it, the TV was capricious - after 5 minutes the master came and fixed the antenna. You can take an apple, an orange, a cheese from a restaurant with you - no one will say a word, not like in the Emirates, where the attendants rush almost across the way to politely but firmly stop attempts to endure anything. Bulgarians are cheerful, kind people, everyone smiles and you smile too. It is wonderful to have a rest on the Black Sea, but it is worth it again and again to strictly approach the choice of a hotel.
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In Bulgaria rested in July 2011 for the first time. In general, the impressions are good, but I would like to expect better from the hotel. Firstly, in the bathroom, water is constantly running from under the sink, we had 2 rooms and so in both, the plumber came and said that he had eliminated the cause, well, nothing had changed, only the bathroom was used.
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In Bulgaria rested in July 2011 for the first time. In general, the impressions are good, but I would like to expect better from the hotel. Firstly, in the bathroom, water is constantly running from under the sink, we had 2 rooms and so in both, the plumber came and said that he had eliminated the cause, well, nothing had changed, only the bathroom was used. The food is generally not bad, but everywhere there are a lot of walking cats, even in a restaurant they constantly walk with hungry eyes. The pool is never cleaned at all, even at night no one cares about this, our child caught E. coli, which I think was in the pool. The staff is so-so not very scatter to come to the rescue. The price does not match the quality. We will certainly not go to this hotel again.
Review from — vOtpusk.ru
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We travel to Bulgaria for many years and often. In general, for our money, we considered Aqua Azur a godsend for our wife. BUT! ! We do not take in Bulgaria All Inclusive. The previous speaker Sergey is absolutely right. Drinks - even the Bulgarians do not drink this, but they feed in a rustic European way, which does not fit in with the real Bulgarian cuisine at all.
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We travel to Bulgaria for many years and often. In general, for our money, we considered Aqua Azur a godsend for our wife. BUT! ! We do not take in Bulgaria All Inclusive. The previous speaker Sergey is absolutely right. Drinks - even the Bulgarians do not drink this, but they feed in a rustic European way, which does not fit in with the real Bulgarian cuisine at all. And there are more than enough restaurants of food throughout the resort, and the price is from 400 to 600 rubles for two "from the belly" with drinks and tips. And fresh Black Sea fish, who loves.
The hotel is clean, modern, the staff is friendly and professional. And what an aquarium on the 3rd floor!
It’s a little inconvenient that the entrance from the sea is on the 1st floor, and the reception is on the 3rd, and then go to your place on the 8th. Bleach was really poured into the pool at 7 in the morning from a bucket, but before my eyes the pool worker did chemical analysis of water. Close to the sea, and the view from the balcony to the sea is very good. For a relaxing holiday, we would recommend this hotel But without the all inclusive! ! Follow this to Turkey
The hotel is clean, modern, the staff is friendly and professional. And what an aquarium on the 3rd floor!
It’s a little inconvenient that the entrance from the sea is on the 1st floor, and the reception is on the 3rd, and then go to your place on the 8th. Bleach was really poured into the pool at 7 in the morning from a bucket, but before my eyes the pool worker did chemical analysis of water. Close to the sea, and the view from the balcony to the sea is very good. For a relaxing holiday, we would recommend this hotel But without the all inclusive! ! Follow this to Turkey
Review from — vOtpusk.ru
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обидно, что в этом году так не повезло с погодой, у природы свои взгляды на этот счет. из семи дней, что отпущены путевкой, два пришлось провести в отеле. Кто бы мог подумать, что в начале июля будет так холодно, и дождь целых два дня, даже с морем не удалось попрощаться, как положено.
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обидно, что в этом году так не повезло с погодой, у природы свои взгляды на этот счет. из семи дней, что отпущены путевкой, два пришлось провести в отеле. Кто бы мог подумать, что в начале июля будет так холодно, и дождь целых два дня, даже с морем не удалось попрощаться, как положено. Но в общем, впечатление от Болгарии довольно хорошее. Природа очень близка к Украине, какой-то симбиоз Крыма и Карпат, но в то же время что-то свое, болгарское. Очень чистое море, приятное, хотя еще и не очень теплое. В этом отношении предпочтительнее южные курорты (ездили в Созопол, там теплее).
Совершенно изумительные термальные источники, с температурой воды 38 градусов, а из труб все 48, прогрели все косточки. Вход в термальный бассейн (находится в центре поселка) стоит 5 левов, дополнительно оплачиваются шезлонги и зонтики, если есть такая необходимость.
Персонал отеля очень приятный, отзывчивый, добросовестный. Даже иногда не забирали оставленный на чаевые баксик. Убирали и меняли полотенца каждый день, два раза оставляли гель для душа, мыло и шампунь. Были халат и тапочки.
Совершенно изумительные термальные источники, с температурой воды 38 градусов, а из труб все 48, прогрели все косточки. Вход в термальный бассейн (находится в центре поселка) стоит 5 левов, дополнительно оплачиваются шезлонги и зонтики, если есть такая необходимость.
Персонал отеля очень приятный, отзывчивый, добросовестный. Даже иногда не забирали оставленный на чаевые баксик. Убирали и меняли полотенца каждый день, два раза оставляли гель для душа, мыло и шампунь. Были халат и тапочки.
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Bad - almost everything. The hotel has an expensive air conditioning system - common, but set to a minimum. In order to cool the temperature by 2 degrees - you need to wait at least an hour. With an all-inclusive package - they were not even allowed to take mineral water in a half-liter bottle. Wine for all inclusive - the cheapest, but at best they will pour two glasses, then they will look reproachfully.
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Bad - almost everything. The hotel has an expensive air conditioning system - common, but set to a minimum. In order to cool the temperature by 2 degrees - you need to wait at least an hour. With an all-inclusive package - they were not even allowed to take mineral water in a half-liter bottle. Wine for all inclusive - the cheapest, but at best they will pour two glasses, then they will look reproachfully. The same goes for beer and other drinks. Ice cream is pure chemistry, but for some reason you can take it only after 16.00. Juices are also one chemistry. If you want a delicious orange juice from a package for breakfast, Bulgarian, pay money, all inclusive from 11.00. Free juice chemistry. The restaurant had a few individual good dishes, but the soups felt like a cube. Salt utensils were constantly in short supply. Instead of refreshing the water in the pool at night, this is done in the morning after 9.00. As a result, the water does not have time to heat up, which is important for children. Chlorine is generally thrown into the pool without being embarrassed by tourists.
But to be objective, I will say that everything can be corrected if desired. To do this, first of all, you need a good manager and an understanding of the owners that you can’t save on what.
But to be objective, I will say that everything can be corrected if desired. To do this, first of all, you need a good manager and an understanding of the owners that you can’t save on what.
Review from — vOtpusk.ru
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