Now about the hotel, clean, well-groomed territory, we lived in building 32, it is the closest to the sea, we slept with balconies wide open, breathing sea air is so useful. The territory is large, you can’t do without a stroller, 500 meters to the main restaurant. While returning from lunch, the child fell asleep. In the evening, the baby was jumping on the grass near the room, swinging in hammocks.
The room had 2 beds and plus another sofa was delivered to us for the child, we then moved it all. To our requests to change to a room with a double bed, the reception replied that 80% of the hotel has two beds, and the one that suits us, on the ground floor with one, will be free in 2 days and we can be moved there. We did not change anything, although it is worth noting that the hotel is very family-friendly and the majority of rooms with two beds is an oddity.
Sun loungers near the sea are occupied from the very morning, and at 8 it will already be the 3rd row, towels can lie all day and no one will come. beach workers do not clean them for those who cannot find a place.
There is a cool service with a red flag, you hang it on your umbrella and they don’t bother you with any advertising.
About a children's pot, they asked from Kyiv about the availability, they answered that there was no such possibility. We agreed with the cleaner without any problems, on the first day, the issue was resolved. (Senzomall supermarket next to the hotel does not sell pots)
The animation is very active, during the day in three locations, on the pools and the beach. We went to yoga (right with the child), darts, belly dance. Beach party once a week. Animator Julia works with children - a godsend for parents. The kids love her very much, even our 2.5-year-old baby, he didn’t come off her and buzzed all her ears about Yulia : ) Sooo friendly and positive, and in the afternoon the children all run to her in the kids club.
Evening shows for adults did not attend.
Cuisine, typical Egyptian. There is a corner with dishes for children. Also a diet table. There is something delicious for everyone.
But I did get poisoned by something, terrible spasms for a day, diarrhea. I don’t know why, since my husband and I ate almost the same thing, then I was wary of pickled olives and sauces, but this is not certain.
And another nuisance - 20 dollars were missing, I heard about such stories in this hotel that they take a little, so that it was not noticeable. We were not upset at all, but the fact is the fact
Near the hotel, within walking distance, senzomall, there are super fresh juices in the supermarket, I recommend it. You can buy almost everything at fixed prices. State. There is also an Elizabi pharmacy, but, for example, all Eva collagen creams are better to take in a supermarket, their entire line is presented there and the price is lower. Here in all stores they paid by card, it is very convenient. But if you need to exchange money, there is an ATM in the hotel lobby, near the reception.
On Respshyn, by the way, they treat tourists very carefully: change the room, prepare lunch boxes for an early departure, wake them up, open the room, accidentally close the chain and slam the terrace door, seal the children's circle, change the demagnetized entrance card, call the doctor for insurance, then they also called themselves and asked how we felt and whether we needed to bring anything to the room. All this was done with a smile and respect.
Outcome. Rest is always good, the hotel makes a good impression no matter what.
Would you fly here again? Rather no than yes, and this does not apply to sentido Mamlouk, but to windy Hurghada as a whole.
Settlement. They didn't pay extra for the early check-in, they waited ...but ...they put on bracelets, fed them breakfast, swimsuits were in hand luggage and the rest started in the morning. The first impression is good. The staff at the hotel is wonderful, not intrusive, sincerely willing to help. In the room everything you needed was and replenished / changed as needed. Water was brought daily, a tea corner, bath accessories. Good roomy closet, safe, hair dryer, air conditioning coped. There are no devices for drying on the balcony, but solved the problem with your rope, took the good with you).
The territory is well-groomed, cleanliness and order everywhere. You can use the entire infrastructure of the neighboring Garden Hotel (water park appreciated, liked) and walk on the Crystal (without food). Lots of greenery and flowers, beautiful throughout the complex. Good pools, but we mostly spent all the time at sea. Great beach, sand, shoes are not needed, there are few fish near the shore, but if from the pier, there are fish. But to see in Hurghada all the underwater splendor, it's just a boat trip, yacht, corals, fish of all colors, fishing ...(depending on the program). Thanks to our organizer mіdоbіkhаm social. network, we got a lot of pleasure from the tour, in addition, we took a tour of the city, saw a new museum, went to the pharmacy with normal prices and bought fruit, in general, everyone was very happy.
I can't ignore the team of animators.
There are classes with children, mini discos, for adults, too, different activities and cool evening shows. The hotel is super, I would really like more, and somehow do not want to lower the bar). Many thanks to the management and staff of the hotel for our wonderful stay. We recommend !! !
Now to the disadvantages: after the traditionally not close road we were brought from the airport to check into this hotel, the process is relatively fast, but not without additional bureaucracy at check-in. They gave out an envelope with a greeting and a card with the key to the room, when asked why there is only one key for two vacationers, they said that another one would be issued tomorrow, there is no logic but it is not critical. It is probably not accepted to show exactly where the room is, well, we are not proud people can eat on the way. And finally, the 27th building where you can change clothes and start your vacation. We haven't made a mistake for a long time, a surprise was waiting for us in the couple's room - two separate beds.
Not the most pleasant situation, especially after twelve hours of travel, but we still had the strength, so we are optimistic and go to the reception.
After short negotiations, we are assured that nothing can be changed today, because there are no rooms, but tomorrow it is necessary to appear and relocate us. Everything happens and we are left with strength, so we close this issue until the next morning and go to rest. Unfortunately, that day we could not find a free deck chair by the pools, I sincerely wish all the best to fans to take a seat with a towel and go to rest elsewhere. Running to the front, the same picture was the next morning after breakfast. After voluntarily listening for an hour to incredibly profitable and unique offers of excursions from the tour operator, we are happy to go to the administrator to remind about the promised relocation. You will not believe but the options did not appear: (promise that in the afternoon should appear.
Guess what we were told in the afternoon ...right, there's nothing they can do. As they say, "the government is wary and parting hands. " The saddest thing in this situation is outright lies in the eyes began with the threshold. Am I disappointed? Yes, and this is only the second day of the long-awaited vacation.
The hotel is decent. Apparently everyone knows what belongs to the Sunrise network. All the infrastructure of the neighboring Garden is available. You can only walk on the Crystal.
We lived in the 26th building. The room is normal, normal. Everything worked. There were no foreign odors. Air conditioning - great! Water, coffee, tea, soap, shampoos, balms, towels changed on time. Cleaning on the top three, but this is not essential.
There was enough food in the restaurant. The choice was but not wide enough. Twice there were shrimp with crabs and squid.
Once a wobble. Delicious! ! ! Vegetables for some reason tasteless. Fruits: grapes, melons, dates, apples, twice a watermelon and bananas. The most delicious apples.
The sea is a BOMB! ! ! !!
Wi-Fi throughout! ! ! !!
Cons. They didn't give me a cake for my birthday! ! ! ! ! This is nonsense. In the morning we emphasized the reception about the birthday, but… And secondly, the best choice in the garden in the Garden.
The food is varied and very tasty, for every taste, we rested with two children who do not eat everything at home, in this hotel they could always find a delicious menu for themselves from meat to sweet, a lot of fruits, from 12.0. until 17.0 in addition you could always eat in the Snakck bar.
The room was cleaned every day, water was supplied, towels were changed every day, the room has a kettle, tea, coffee, sugar. The beach is sandy, gently sloping into the sea, there is a pier from which you can dive to look at the reef and fish, the water is clean and clear. In general, everything was bombed, we were 100% satisfied. A separate big fat plus is Wi-Fi, which is everywhere even on the beach, it catches perfectly, the speed is good, there were no problems with communication!
2. There was a company of 5 families: 10 adults, 17 children (1-10 years), so we chose a hotel for children. Requirements: sandy beach, water park, food.
3. We flew there at 04 am, so - at 06 am (at 02:40 took away from the hotel, the night was interrupted, did not like).
4. Pros: children liked to be in the sea, a beautiful sunset in the water, sand. Good water park. Wheelchair ramps are everywhere. The food is delicious, as for Egypt. Volleyball.
5. Disadvantages: periodically there was a wind, raises the sand on the beach, sometimes muddy water by the sea, so we went to the pier. In general, you can always swim in the clear water on the pier. Sunbeds on the first line are always occupied by those who get up early or leave towels at night. Corals and fish are minimal, and those are in trouble.
6. Comparing Sharm and Hurghada, I will say that for children and the elderly Hurghada is better, but by sea, coral and fish should go to Sharm.
In Hurghada, they are actually near the hotel, you need to take a yacht and sail on a tour (which we did. $ 500 - and we are a company on a yacht). Also in Hugard quite often a strong wind blows all day, which was not noticed in Sharm at this time. Although there is a plus in the wind - no mosquitoes and gnats.
The first is a huge, green area. The pools are very large, there is a place to swim. Rooms are standard, everything is clean and tidy. They lived on the third floor, the view is gorgeous. In general, the hotel has an Egyptian style, and it is very captivating. The food is delicious, fish, meat, fruit, pastries, all very tasty.
I want to highlight the staff, they just deserve to be in Rixos hotels! ! ! ! ! Everyone is very friendly and pleasant. Animators at the highest level, we never missed.
The beach is just WOW! ! ! ! ! Sandy, gradual sunset and very warm sea. We rested from 25.05-02.06.
You can also go roller coaster rides at the Garden Bich Water Park next to Mamlouk. The rest was very active and fun. Thank you Sentido Manlouk Palace Resort. You are the best! ! ! ! ! This hotel has everything your heart desires. Would be happy to come back again.
I read other reviews and I was surprised by the message about the theft of beach towels on the beach (sorry for the tautology! ). I didn’t come across and didn’t even hear talk about it, but I was around the same time. My towels lay from early morning until leaving in the evening, sometimes for half a day without supervision, and not even a thought crept in. But apparently anything can happen.
By the way, I wanted to say exactly about beach towels as a minus - it’s inconvenient without an exchange, I ran and caught a cleaner in the evening, asked me to bring it in the morning. After the second time, she scored and became like everyone else - to dry on the railing of the balcony. And the second minus - on the balconies there are no devices for drying towels and everything else, all the chairs were hung with wet swimsuits. Who was in Dana Beach through the hotel - feel the difference.
We lived in building 19, it was problematic to relax during the day because of the daily animation in the pool. As for me, the quietest building at any time of the day is 21.
Now the pluses are a large territory of three hotels available for guests of Mamlouk Palace, and a water park, and restaurants by appointment.
Wi-Fi - I have not seen anything like this anywhere, it catches everywhere, fast, stable. It was necessary to constantly be in touch at work - yes, no failures.
Normal food, without any frills, but there was always meat and fish, there were seafood five times - it’s a pity that everything was mixed up (shrimp, crabs, squid), I had to come up three times to pick up a dozen shrimp, crabs occupied the entire plate. Breakfast is also traditional - sausages, omelettes, cereals, vegetables. Baklava and desserts, croissants, ice cream, pancakes and waffles - everything is as usual. The main question about fruits - if there are oranges, dates and cut melon on the counter - then consider there is nothing to eat. A couple of times there were delicious apples and a few times and only for dinner - watermelons, and the taste was so-so. There are no freshly squeezed juices. Food is distributed by cooks, which is not very convenient - and for a long time, and sometimes there were misunderstandings with the portion size.
The rooms were Egyptian clean, towels were changed regularly, and bed linen - not once in 10 days, but I did not ask. Air conditioners hum like everywhere else.
We went to Luxor on May 20 - and ended up in hell. The heat was merciless, +40, some people could not stand it and left the race, sitting in an air-conditioned bus.
Very, very, very pissed off local merchants in Luxor. They shout, run around, poke in the face with figurines, handkerchiefs, souvenirs, "one dollar" rang deafeningly. Someone might have bought something, but they would have simply been torn to pieces. So everyone passed by covering their faces with their hands. It's a pity that no one tells merchants that Europeans do not buy like that. In a shop of marble and stone products - another thing, you walk, look, choose, bargain, everything is very civilized.
Good specialists work at the reception at the hotel, I turned to Yulia, she helped quickly and to the point.
We arrived very early, at five in the morning we were at the hotel, for an additional fee of 30 euros or 37 dollars we settled in half an hour. not to wait 9 o'clock. I do not know if there were those who refused to pay or not, and how long they waited in this case.
Didn't get to dinner in the Spanish restaurant, the Indian one is generally closed. Asian - for an amateur, the most delicious in my opinion - Mexican and Italian. Burgers - if you don't like burgers more than anything, don't waste your time. Egyptian is a very fatty and peppery food. But the main restaurant is good, so after all the a la carte we went there to eat watermelon or drink tea.
There is a water park in the neighboring hotel, available for three hotels, there is a small, but a dozen slides, children will enjoy and work up their appetite and sleep. In the evening, something like performances by animators was sometimes arranged on the stage, or simply children jumped on the stage to the music. Sometimes there was entertainment on the beach - foam cannon, belly dancing, something for the kids. All sorts of offers on the beach - massage, tattoos, excursions, etc. - were unobtrusive, they accepted the refusal calmly and did not come up anymore.
The beach is large, there are enough sunbeds, the entry into the sea is sandy, there is a pier to a small reef.
Our guide at the hotel was Reda, I met him earlier in Mercury, you see, he was promoted. The guide is normal, he didn’t bother much, he said everything that was needed, and so far.
Senzo Mall within walking distance, went to a supermarket and a pharmacy with fixed prices.
Since May 20, the Germans began to appear in the hotel en masse, before that they had a complete ban on departures, I hope, as usual, with their arrival the service will catch up. The main contingent is Ukrainians and Poles.
Many children, even very tiny ones - keep this in mind. It is dangerous when two-year-olds in a restaurant are allowed to run on their own by negligent parents, you have to constantly look to see if anyone is under your feet when you walk with full plates or hot drinks.
In Sentido Mamlouk, all employees are busy with their work, no one imposes anything. All of the employees are very welcoming and friendly. On the beach, if they approached us, it was very rare, and if they saw that we did not show interest in the services offered, then they immediately left, no one imposed anything or bothered us.
You can also ask for a red flag at the towel counter and pick it up under the umbrella. This is a sign to the sales staff that you don't want to be disturbed on the beach.
The room was cleaned very well. If you leave a couple of dollars in tips, then leave even more shampoos, shower gels, etc. after cleaning. 2 sealed bottles of drinking water are left in the room every day.
The food at the hotel is very tasty and varied. The main restaurant has several "sections": grilled dishes, baked dishes, stews, spaghetti, all kinds of salads, fruits, sweets. Grilled seafood was also quite common for dinner.
The only thing that is of terrible quality in Egypt is alcohol. Alcohol in all hotels is poured local. Although there were many tourists who drank in bars all day long and nothing bothered them.
But personally, we didn’t like beer, wine, or cocktails, precisely because of the quality of alcohol.
Therefore, we drank mostly tonic, or you can also ask the bartenders for a non-alcoholic cocktail.
The hotel has 4-5 free a la carte restaurants. It is necessary to make a reservation at a restaurant through a special portal a day in advance. We went to Arabic, Mexican and Spanish. To be honest, in general, it doesn’t differ much from the main restaurant (dining room), only in a la carte you had to wait a long time until the table was served and drinks and dishes were brought. Therefore, it is even better in the main restaurant, because you can quickly take what you want for dinner and do not have to wait for the waiter for 20-30 minutes.
The beach is sandy, very comfortable entry into the sea. On the right side, if you face the sea, there is a pier. Near the pier there are coral reefs. Went there to snorkel. There are a lot of fish near the pier.
We were satisfied with the rest and the chosen hotel.