Crystal De Luxe Resort & Spa 5*– Reviews

46
Rating 8.010
based on
46 reviews
№30 in the hotel rating Kemer
8.5 Rooms
8.3 Service
8.7 Cleanliness
8.8 Food
8.2 Amenities
The hotel is located across the road from the sea, in the center of Kemer. It was opened in 2008, the last renovation took place in 2014. Consists of one 6-storey building. Small area, quality food and a good level of service. The hotel is suitable for families.More →
аватар Evgen1963
 •  traveled 3 years ago
Rating 8.0
This is our 6th trip to it. We visited other hotels in Turkey, but this hotel won our hearts and we want to return to it again and again. Great location, cozy atmosphere and friendly staff. Everything was, as always, at a high level, both food and animation. Anti-covid measures are observed, but it is absolutely not annoying. … More ▾ This is our 6th trip to it. We visited other hotels in Turkey, but this hotel won our hearts and we want to return to it again and again. Great location, cozy atmosphere and friendly staff. Everything was, as always, at a high level, both food and animation. Anti-covid measures are observed, but it is absolutely not annoying. There are no queues, there are enough sunbeds on the beach and in the pool. The only drawback is that there is no internet on the beach. Special thanks to the guest relations managers - Lyudmila and Leyla, the bartender on the beach - Ilmaz, the bartender in the lobby Mukhamed.
We will definitely return to this hotel!! !
аватар tvysotskaya_ukr.net
 •  traveled 4 years ago
Rating 8.0
We chose the hotel because we have already been its guests twice. This was the third visit, so we knew for sure that we would get high-quality service, excellent food, and a wonderful atmosphere. The room was 1392 with a balcony exit to the main entrance. The view from the balcony - wow! Cooler than the sea view, the relaxation from the contemplation of the mountains is simply fabulous. … More ▾ We chose the hotel because we have already been its guests twice. This was the third visit, so we knew for sure that we would get high-quality service, excellent food, and a wonderful atmosphere.

The room was 1392 with a balcony exit to the main entrance. The view from the balcony - wow! Cooler than the sea view, the relaxation from the contemplation of the mountains is simply fabulous.

Fans of chic and show-off are definitely not here. The crystal will be appreciated by those who travel across the sea and walks, in fact, in Kemer or the surrounding area.

I won’t say anything about animation and alcohol, we don’t associate both with rest. )) The food, as always, is excellent, the staff is friendly and helpful.
But that unique atmosphere of the Crystal has completely disappeared this year. Usually vacationers here - 60-70% of Europeans, the rest - a little bit. There were practically no Europeans this season, but... Tagila - heaps. Just clouds of fearless three-star guests. Guys, it’s interesting that you can eat almost around the clock in a hotel, why do you drag food to your room, and then put dirty plates with leftovers and glasses with leftovers in the corridor ? ! Why are you not able to carry an empty pack of cigarettes to the bucket in the room, and throw it right in the hallway? Why are you leaving your redneck "Vera from Togliatti" on the property of the hotel? In short, I wanted to say that the hotel can give all the best for guests for all 100 (and gives all the best! ), But always drunk tourists from one northern country can nullify the efforts of the hotel. Well, you don’t belong in decent hotels, maybe it’s better to go to Crimea?
аватар parkovi3261
 •  traveled 5 years ago
Rating 10.0
The hotel was booked by Tui. The price is reasonable, the flight is comfortable. I was going to Crystal a year ago, but it turned out in February, the hotel gave a good price. Departure from Moscow at 11-40, went well, watered and fed. S7 credit. At the airport, only our flight, spacious! Fast passage through passport control, got luggage. … More ▾ The hotel was booked by Tui. The price is reasonable, the flight is comfortable. I was going to Crystal a year ago, but it turned out in February, the hotel gave a good price. Departure from Moscow at 11-40, went well, watered and fed. S7 credit.
At the airport, only our flight, spacious! Fast passage through passport control, got luggage.
The transfer turned out to be VIP, the minibus is all mine, water, napkins, fast delivery to the hotel, great! The driver brought the suitcase straight to the reception.
Quick check in, accommodated my request for a quiet room on the top floor. The room is next to the elevator, convenient, the elevator is not audible at all. Sometimes you can hear conversations coming out of the elevator. The corridors are carpeted, you can't hear footsteps.
The room is nice, comfortable, two beds, double and single. The bed linen is good, the blanket is in a duvet cover, the pillow is large, there are also a lot of decorative pillows.
The minibar contains 1.5 liters of water, fanta, sprite, mineral water, mirinda. Replenish daily as they decrease.
There is no kettle with cups. Just glasses and a bottle opener.
Normal TV, several Russian channels.
Convenient place for a suitcase. In the closet there is a safe, a set for shoes.
The bathroom has a good shower, sliding doors, shower gel in a dispenser, as well as soap. Hair balm and body lotion in bottles were added daily. My friend asked for shampoo and gel in bottles, they gave her. Medium quality. I used mine.
Cleanliness everywhere, pleased. Cleaning daily, towels changed. The bed was made up. The dust was wiped off.
On the balcony there are two chairs and a table, good plastic. The view is wonderful, on the mountains, on Kemer and the Clock Tower, on the football field. Off!
Connection number, there was a door to the next room. But they didn’t bother me, although they lived there, I saw a light on the balcony.
The food is very good, tasty and varied. Paradise for fish lovers, two types of grilled fish daily. There were no seafood.
Fruits, herbs, vegetables are all fresh and of excellent quality, which is important to me.
Large selection of olives, dried in general fly away!!!
Honey in combs for breakfast is always, a large selection of jams, halva, Turkish sweets. There was no Lukum. Freshly squeezed juices for 2 c. u.
For dinner, a separate table with Turkish dishes. A lot of things in food warmers, on the grill, snacks. Feast of the belly.
There were no strawberries separately, only in dessert decorations.
For food - offset! ))
On the -1 floor there is a spa area. There is a hammam, saunas, a swimming pool, a hairdresser, a doctor. The spa provides towels. They tempted me to a hammam and a massage, I was not seduced, it was expensive. Although everything they have is clean, beautiful and correct, you can go. We went to the hammam for free, to the sauna and to the warm pool. Just a lot of bleach, I don't like it. But disinfection must be!
In the evening live music, a pianist and singers came. Karaoke. Everything was in the lobby. They sang, they danced.
The bartenders and waiters are good, no problem.
From 11 pm disco on the -1 floor, from drinks wine and beer, soda. Music is not a fountain, but you can dance. ))
Democratic.
The weather in mid-February is different. It was drizzling and hot up to 25 degrees. They sunbathed by the pool, on a hot day I went to the sea to swim, invigorating, the water is 17 degrees. But it's not cold to go out.
Walked by the sea, shopped, magical discount prices in Waikiki, De Facto. Barely closed the suitcase. You can weigh your luggage at the reception for free.
I liked the rest, the winter in Turkey is wonderful. Like our summer, even better. The climate is mild, the products are fresh and tasty, the prices are affordable.
I will definitely come again. Liked the hotel!
We had a daytime flight back, had breakfast, got ready, went to the airport in a minibus, did not deliver anywhere.
Luggage accepted 23.4 kg without question. The manual was not weighed, the tags were not glued, no one looked at the exit.
She flew back with the Urals, registered online from a letter, did not give registration on the site, only at the airport. All seats are paid, only rows 10 and 20 are free, I chose 10 A. In fact, there are no seats 10 A and 10 F on the plane. They sat at 10 V. There is no door or window nearby, there is no room in the back and there is no seat next to it.
When taxiing to take off, the lady at the end of the cabin became ill, a doctor was called, and we stood in the parking lot. We decided to remove her from the flight, but in the end we were transferred to the 1st row and with a delay of 1 hour 20 minutes. flew out. They flew well.
аватар VIKTORIJA_T
 •  traveled 5 years ago
Rating 2.0
Was in this hotel from 03.0319 to 09.14. 19! Tour operator Anex tour. We arrived in the evening, so we immediately settled in and went to dinner. The room is small but very clean, everything works, the non-alcoholic minibar is replenished daily, there are Russian channels. If you want a quieter room, ask for a view of the courtyard, it's quiet there after the animation. … More ▾ Was in this hotel from 03.0319 to 09.14. 19! Tour operator Anex tour. We arrived in the evening, so we immediately settled in and went to dinner. The room is small but very clean, everything works, the non-alcoholic minibar is replenished daily, there are Russian channels. If you want a quieter room, ask for a view of the courtyard, it's quiet there after the animation. As for the territory, it is tiny, the sunbeds are very tight by the pool and on the beach. Everyone steps over your table with drinks, and other people's things move through you! No personal space, consider this when choosing. The pool and the beach are clean, everything is constantly cleaned.
Food: I was unpleasantly surprised by the extremely meager buffet, but for Turkey this is generally strange! Moreover, every day the same dishes, with rare exceptions. Despite the fact that everything was not badly cooked, but for 4 days I didn’t want to eat it anymore, we interrupted with snacks at the bar near the pool... the first time this happened to me, although I traveled 5 times in Turkey and half the world...
With cocktails, too, everything is not very good, not very tasty and the choice is not great! Drinks are local, I didn’t see imports to pour. You even say martini, they pour local vermouth! Also, a bartender named Ahmed in the lobby bar on September 5 in the evening refused to make me a classic Margarita! They only have strawberry on the menu, and like the management forbids him to do without a strawberry yuppie! Never heard of this before! They had never even heard of a blue margarita! And they laughed at me among themselves and with nearby tourists, but since I understand English perfectly, this lowered the rating of the hotel by 2 points at once...
The beach is a major disappointment! Not only is it narrow and everyone is lying on top of each other, they shaded it so much that after 4 o’clock there is no sun on it and it’s cool to get out of the water, everyone standing warm on the pier, on which, by the way, you could put sunbeds, as others do hotels or VIP gazebos. Wi-Fi is not there, a router could be installed! There are no cocktails either, only beer and soft drinks. You won't find a sunbed in a good place after 9! The security does not follow who is on the hotel's beach, many times I have seen how the sunbeds are occupied by people with other bracelets and strangers are allowed onto the pier!
Service: it's not here! There are very few waiters in the lobby bar, they pretend that they don’t see you, even when you call him. In the main restaurant, as luck would have it, they mostly fawn over foreigners and the chair is pushed back and he has not sat down yet, they are already asking what he wants, and the Russians are sitting at the next table all lunch or dinner without drinks! Discrimination against tourists is present in this hotel, which should not be! In the best case, they will come up when you are about to leave and ask: "what will you drink? " no misters!!! ! If you call the waiter, it also takes a long time, you had to get up yourself and try to catch at least someone!
Animation: there are both daytime and evening shows, live music. I didn’t like the fact that the animator drove us off the sunbeds, because they were supposed to put an inflatable pirate there! We miraculously found two sun loungers in another place, because all the places were already occupied by that time, it was very unpleasant! That's not how it's done! On the day of the pirates, don’t just put sunbeds there, and they won’t kick guests out in a good hotel !!!
The only good thing about this hotel is the cleanliness!
It is up to you to decide whether to go to the Crystal de Luxe hotel, but now I will bypass the entire chain of hotels of this brand, once was enough!
аватар Evgen1963
 •  traveled 5 years ago
Rating 7.0
Just returned from the hotel, went there for the fourth time. There are changes both good and bad. Of the pluses - several rows of sunbeds were added on the beach, now there is enough for everyone, it used to be crowded, especially considering the habit of some people throwing a towel on a sunbed and not appearing on the beach. … More ▾ Just returned from the hotel, went there for the fourth time. There are changes both good and bad. Of the pluses - several rows of sunbeds were added on the beach, now there is enough for everyone, it used to be crowded, especially considering the habit of some people throwing a towel on a sunbed and not appearing on the beach. The food is beyond praise for us. There are more themed evenings (Italian, Mexican Turkish, seafood). There are more and more delicacies (quail, duck, baked lamb, baked beef, salmon steaks, tongue, expensive cheeses - brie, dorblu, mozzarella, king prawns, crayfish, crabs ). There was a snack restaurant on the beach, before there was only a bar, it got better. In the snack bar, the choice has become more diverse. Animation did not interest us, but it is clear that the team is trying. It's great that water aerobics is now held at sea, my wife went with pleasure. During the day, the pool has a very funny animation with inflatable toys. But the professional evening shows are very weak, besides, some programs were completely repeated from last year. For example, after the African show, someone in the hall spoke out, no one was crippled, and then thank God... Of the minuses, this is the Internet! in the room he is VERY weak! more or less only in the lobby. although it is written everywhere that it is in the room! Room service - a complete ZERO! For three days we struggled with the safe, although there it was only necessary to change the batteries! Then three days with the lock of the front door, everything works for you, I ask the service to open our door with our card, immediately everyone disappears somewhere! Cleaning is bad, you just need to beg for cosmetics every day.
It is a pity that this year there is no photographer. This is a big minus.
I would like more privileges for regular guests. At least a bottle of wine in the room or souvenirs with the symbols of the hotel. Although we came 4 times, only a plate of fruit was waiting for us in the room.
аватар Juliahal2007
 •  traveled 6 years ago
Rating 10.0
I liked absolutely everything. Convenient location (Camera center), very clean, excellent food, everything in the rooms is at the highest level, the territory is very well-groomed, the staff is friendly, many Russian speakers. Excellent sauna and hammam, good massage, mineral water pool, gym, lobby bar with drinks. … More ▾ I liked absolutely everything. Convenient location (Camera center), very clean, excellent food, everything in the rooms is at the highest level, the territory is very well-groomed, the staff is friendly, many Russian speakers. Excellent sauna and hammam, good massage, mineral water pool, gym, lobby bar with drinks....live music, I recommend the hotel
аватар Irinaosinceva
 •  traveled 6 years ago
Rating 6.0
Advised a tour company. The hotel is small. The sea is very far away, across the road, it's boring, there is absolutely nothing to do with children... the pool is common for everyone, the Children's mini club is meter by meter, thanks to the animation, if it weren't for it, then it's generally sad! Queue for food! Anytime and anywhere. … More ▾ Advised a tour company. The hotel is small. The sea is very far away, across the road, it's boring, there is absolutely nothing to do with children... the pool is common for everyone, the Children's mini club is meter by meter, thanks to the animation, if it weren't for it, then it's generally sad! Queue for food! Anytime and anywhere. Ice cream on schedule from 2-4 and that's it! The food is ordinary. But a lot. The hotel is like a superior troika
аватар mariademid
 •  traveled 6 years ago
Rating 8.0
The hotel is considered to be on the second line, but the beach is very close two hundred meters and go through a green park where you can take a walk, there are benches. The park has a mini zoo with birds. There are a lot of sunbeds on the beach but they are very close to each other. The beach, although urban, is a separate area with sun loungers for vacationers in the hotel, where they are allowed only with bracelets. … More ▾ The hotel is considered to be on the second line, but the beach is very close two hundred meters and go through a green park where you can take a walk, there are benches. The park has a mini zoo with birds. There are a lot of sunbeds on the beach but they are very close to each other. The beach, although urban, is a separate area with sun loungers for vacationers in the hotel, where they are allowed only with bracelets. There are pebbles on the beach and a rather large entrance to the water is pebbly. It is better to use swimming shoes. There are wooden decks between the sun loungers, there is a part under the canopies where there is a lot of shade. The beach has security. There is a sandbox for children under a canopy. For the convenience of entering the sea, there is a small pontoon, but you can go in like that. There is also a children's club with a Russian-speaking animator in the hotel for kids. The mini club is small. There are slides a small pool. They work with children. Good entertainment program for adults animators try very cheerful and friendly. We took a few more excursions but I will tell you money wasted. It's not like in Egypt. For example, we took a boat trip through the bays, but the fish were not impressed. Lunch is poor. No guides. In general, we were completely disappointed with Turkish excursions. But I was pleased with the good food at the hotel. Quite a decent choice for the money you paid. An excellent salad table has both ready-made salads and chopped vegetables and dressings for them. Good selection of olives. There were also seafood and a lot of meat dishes. Alya maps by appointment for once for free like) We never went to a common table, it was more than enough. In general, this hotel is a good inexpensive option in the center, which gives walking distance to shops, etc. Well worth the money spent. It is quite possible to come again!
аватар enk57
 •  traveled 6 years ago
Rating 9.0
Rested with grandson Lyova. The hotel is not pretentious, does not stagger the imagination. You fall in love with him gradually. The infrastructure is very thoughtfully zoned in such a way that entertainment does not interfere with a relaxing stay in the rooms. Check-in went flawlessly, without delay. The room was excellent with sea and mountain views. … More ▾ Rested with grandson Lyova.
The hotel is not pretentious, does not stagger the imagination. You fall in love with him gradually. The infrastructure is very thoughtfully zoned in such a way that entertainment does not interfere with a relaxing stay in the rooms. Check-in went flawlessly, without delay. The room was excellent with sea and mountain views. The hotel itself is ideally located: both in the city and next to the sea. The only minus of the location is the presence of the nearby Grand Haber Hotel, which is always screaming. The policy of the hotel is quality and unobtrusiveness. This was manifested in absolutely everything that created a cozy, homely, relaxed atmosphere. The hotel is not small, but somehow no one interfered with anyone, there was never a feeling of crowding anywhere, there was always enough for everyone. The food and service are beyond praise. Children's animation - 4 out of 5, working with children could be more creative. I am the 5th time in Turkey, in general, the rest in this hotel turned out to be the most successful. I want to express my gratitude to the management and staff of the hotel for your selfless work and goodwill.
аватар slaventiy63
 •  traveled 7 years ago
Rating 9.0
We always fly to Turkey in September. We were with my son this year as well. The hotel is wonderful! I read a lot of reviews about Crystal Deluxe. There were also negative ones, but we still chose this particular hotel and did not regret it for a minute !! ! The staff are friendly and respond quickly. The food is excellent and who writes that there is nothing to eat is just lying! You can "overeat" there. … More ▾ We always fly to Turkey in September. We were with my son this year as well. The hotel is wonderful! I read a lot of reviews about Crystal Deluxe. There were also negative ones, but we still chose this particular hotel and did not regret it for a minute !! ! The staff are friendly and respond quickly. The food is excellent and who writes that there is nothing to eat is just lying! You can "overeat" there. Meat, chicken, turkey, fish - every day, in any form. Sweets, fruits, honey in combs, pastries - as much as you like. I won’t list the entire menu... Alcohol is good, compared to other hotels (we have been in Turkey for 11 th time). Bar near the pool until 7 am. By the way, you can eat at night, the restaurant always has hot and pastries and salads. Animation at its best! You will not be bored day or night. SPA services are also very pleasant, but a little expensive. Excellent gym, swimming pool with mineral water, 2 saunas, 1 steam room, hammam, hot stone beds (! ) for relaxation, 2 indoor pools - EVERYTHING IS AT YOUR DISPOSAL! The beach is excellent to go 3 minutes through the park. In general, we Loved it so much and we will definitely be back! I advise. . .
P. S. Music from nearby nightclubs does not bother. City and market within walking distance.
Парк по пути на пляж лазерное шоу местная киса фреш возле горок растут бананы горки дискотека вид с балкона
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avatar Evgen1963
4 years ago  •  4 subscribers 4 answers
avatar akm7787
we eat 4 families with children in total 14 people from 28 december to 4 january in your hotel. We want to celebrate the new year with you. For us, it is very important to have an indoor pool (if it is super with sea water), because during this period they swim in the sea, I don’t know the weather probably won’t allow it. thanks.
11 years ago  •  2 subscribers 3 answers
avatar j.kovalenko
We are going to Turkey from 30.04 to 5.05, we understood that we couldn’t swim in the sea, but we thought at least to sunbathe and that it would be 27-28! Now I'm looking at the forecast - 22 :( do you think this is a real forecast or do our sites give this?
12 years ago  •  12 subscribers 15 answers
avatar advokat7777777
Good day!!!! We are going to this hotel in May, please tell me how is it with young people during this period ??? won't it be boring? Or all the same think about another hotel????
13 years ago  •  4 subscribers 5 answers
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Отель расположен через дорогу от моря, в центре Кемера. Был открыт в 2008 году, последняя реновация прошла в 2014 году. Состоит из одного 6-этажного здания. Небольшая территория, качественное питание и хороший уровень сервиса. Отель подходит для семейного отдыха.

Location Отель расположен в центре г. Кемер, в 38 км от г. Анталия. Аэропорт Анталии находится в 56 км от отеля.
Description of the beach Собственный галечный пляж находится в 75 м от отеля, через дорогу. Протяженность пляжа составляет 50 м. Душ, кабинки для переодевания, бар на пляже (бесплатно).
  • 2nd line
  • private beach
  • pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, камера хранения багажа, услуги по глажке одежды (платно), обслуживание номеров круглосуточно (платно), услуги фотографа (платно), Wi-Fi бесплатно (в лобби и баре) до 56 кб/с бесплатно, при скорости выше — платно, ТВ-зал, диетическое и вегетарианское меню, 4 ресторана: 1 основной ресторан, 3 a la carte: итальянский, турецкий, мексиканский (по предварительной записи, за время проживания одно посещение — бесплатно), 4 бара, 3 конференц-зала (до 300 чел.), магазины.

Главный открытый бассейн с пресной водой, 750 кв.м, без подогрева;

Бассейн с горками с пресной водой, 100 кв.м, всего 3 горки;

SPA-бассейн 60 кв.м;

Крытый бассейн с пресной водой, c подогревом в зимнее время 140 кв.м;

Крытый детский бассейн с пресной водой, 30 кв.м;

Открытый детский бассейн с пресной водой, 40 кв.м;

У бассейна зонтики, шезлонги, матрасы, полотенца (бесплатно).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids 2 бассейна (1 открытый 40 кв.м, 1 крытый 30 кв.м), мини-диско, детский мини-клуб (4-12 лет), детская анимация на русском языке, детское меню в главном ресторане (обед, ужин), детская коляска (платно).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 3 водные горки, дартс бесплатно, шахматы бесплатно, кинотеатр, водное поло бесплатно, бочче бесплатно, аквааэробика бесплатно, игровые автоматы платно, настольный футбол платно, моторные и безмоторные виды водного спорта платно, теннисный корт бесплатно (с жестким покрытием), освещение теннисных кортов, инвентарь и уроки тенниса платно, бассейн с гидромассажем бесплатно,
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • windsurfing
  • disco club  FREE 
  • animation
Description of rooms

В отеле 356 номеров.

  • bath / shower
  • hair dryer
  •  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone $
  • internet wi-fi (not in all rooms)
  • balcony/terrace
  • plasma tv (not in all rooms)
  • vcd/dvd (not in all rooms)
The address Yeni Mah.501 Sok.No:9, Kemer, Antalya, Turkey
Phones: Tel: + 90 242 814 75 35
Fax: + 90 242 814 75 40
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля собственный галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.