I will say right away that if you want to find fault, then there is something. . . The hotel clearly does not pull on 4. . . But the prices are relatively low. Therefore, you should not expect 5-star service for 3 kopecks. . . But in general, the hotel leaves a good impression. They settled us right away (although they offered, for denyuzhku, a better room, but Egypt is Egypt and it is a common occurrence there : )) The staff is friendly.
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I will say right away that if you want to find fault, then there is something. . . The hotel clearly does not pull on 4. . . But the prices are relatively low. Therefore, you should not expect 5-star service for 3 kopecks. . . But in general, the hotel leaves a good impression. They settled us right away (although they offered, for denyuzhku, a better room, but Egypt is Egypt and it is a common occurrence there : )) The staff is friendly. . animators are good. . the food is quite good. . And who is going for what? . If you criticize, then of course there are shortcomings. . but in general, the room suited me, the air conditioner worked, it was cleaned every day and they twisted different freaks out of towels, which also amused me. . . Water around the clock in the tap, soap in the dispenser is constant, the towels are quite clean and the bed too. . the bed was changed on demand and the linens too. . The sea is gorgeous, especially on the spit. . just take a mask and enjoy the fish, corals and sea urchins, and other living creatures for at least a whole day. . . no one was rude to me, except for representatives of tour operators. . Here is a separate issue. . . ATTENTION TO ALL HOLIDAYERS!!! ! there was such a Yulia surname, I can’t exactly say Korotkov roofing felts Korotneva and Akhmed. . this couple works only on profit from excursions. . their prices are too high, to . right there on the territory of the hotel you can buy the same excursions much cheaper. . Which is what we did. . And you should have seen how the attitude of the "couple" immediately changed. . Ahmed began to prove that we are being bred and we will not go anywhere. because the tour, which costs $60, can't cost $40. . . after, when they realized that the number would not work, they talked through their teeth. . to any question they said that everything was explained at the meeting and it was necessary to listen. . they do not remember their phone numbers and look for them somewhere at some booth, etc. . . in short, they made it clear that you can rest as you like, but don’t count on us anymore. . I have never met such useless representatives of tour operators. . And this is a big minus! I suggest that the tour operator pay attention to this and everyone who is going to rest in the hotel, also !!! ! As a result, we went on a chic excursion with a Russian-speaking merry guide. . . everything that was promised, they saw and tried, and those who went on excursions from Yulia were not satisfied. . so buy excursions on site and you won't regret it. . . Perhaps this was the only negative that is worth mentioning. . . For the rest. . the weather is gorgeous, the beaches (there are several of them in the hotel for every taste) are moderately filled with people. . there are enough sun loungers for everyone, the staff smiles, the animators also try and the performances have never been repeated and they work with the public, they arrange contests and humorous ones. . And, of course, the sea is wonderful. . I was satisfied with my vacation. . .
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Hello, so I got to roll a review))) We rested from 05/28/2014 - 06/06/2014 Let me start by saying I want to go back! Liked and arranged absolutely everything. Arrived around 23.00 fed, resettled immediately. The next day, the rooms were changed without any problems (the 3rd floor didn’t work), they offered to see if everything suits us beforehand, and this is all without any bribes))).
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Hello, so I got to roll a review))) We rested from 05/28/2014 - 06/06/2014
Let me start by saying I want to go back! Liked and arranged absolutely everything.
Arrived around 23.00 fed, resettled immediately. The next day, the rooms were changed without any problems (the 3rd floor didn’t work), they offered to see if everything suits us beforehand, and this is all without any bribes))). Now in order:
The rooms are good, there are no complaints about the bathroom. One minus of the towels - if you came across white ones, then you can see that they have seen life, but these are trifles for me. all - let's move on.
The area is green, beautiful, clean.
Swimming pool, beach - there were always enough places, and again minus towels - often they were given unwashed, but simply dried. The beach, the sea - it's something, in complete delight. The lagoon and the spit are awesome. The sea is for every taste - both shallow and deeper and coral with fish. The bar on the pool and the beach - everything is fine, except for glasses, they are washed simply by rinsing under the tap, i. e. You can tell they don't wash. And the glasses are small. They always poured as much as they asked for, there were no problems at all. The beer was warm, but (((The bartenders are friendly.
Restaurant - of course, things are worse here, but I have nothing to compare with, in Egypt for the first time, so I evaluate it subjectively, but in comparison with Turkey, it is much worse. Variety of course, as many here wrote meager. But I agree - they did not go hungry. Here they wrote about dry chicken - I disagree - I ate chicken every day - a couple of times it was dryish, once spicy - the rest of the time it was delicious. Potatoes are so-so, rice and pasta are delicious, every evening something on the grill (chicken, meatballs, meat, squid, fish), fruits - dates, melon, watermelon, bananas, grapes, oranges, grapef rue). citrus fruits are often stale and weathered (minus that they are not served whole), the same trouble with vegetables, cucumbers are stale, tomatoes were even sour already, but this was not often. The waiters are super friendly and responsive - a huge hello to them Amr, Mustafa, Ayman, the guy with glasses serves cool beer (sorry forgot the name) - you are the best !!!!
After reading the reviews - I was "afraid" of the guide Yulia, but I saw her only 3 times without any problems, so I won't say anything bad about her.
We went on excursions with Mahmud, I didn’t even compare prices with the guide, after reading reviews - we were tuned only to Mahmud, and they didn’t lose, he and his whole team were smart, we liked everything - THANK YOU SO MUCH !!! ! So do not hesitate to take excursions from him and do not listen to anyone. You will not regret it.
Now the animation - everything is OK here too. The guys are great, they try hard and have fun. I remember Lyubasha and Adriano very much - you are super.
All souvenirs were bought in shops on the territory - the prices are good. For perfumes, oils, masks - go to the Ukrainian girls (the shop on the way to the "three" beach) are very pleasant to talk to and they have a lot of interesting things.
Well, that's all!
Let me start by saying I want to go back! Liked and arranged absolutely everything.
Arrived around 23.00 fed, resettled immediately. The next day, the rooms were changed without any problems (the 3rd floor didn’t work), they offered to see if everything suits us beforehand, and this is all without any bribes))). Now in order:
The rooms are good, there are no complaints about the bathroom. One minus of the towels - if you came across white ones, then you can see that they have seen life, but these are trifles for me. all - let's move on.
The area is green, beautiful, clean.
Swimming pool, beach - there were always enough places, and again minus towels - often they were given unwashed, but simply dried. The beach, the sea - it's something, in complete delight. The lagoon and the spit are awesome. The sea is for every taste - both shallow and deeper and coral with fish. The bar on the pool and the beach - everything is fine, except for glasses, they are washed simply by rinsing under the tap, i. e. You can tell they don't wash. And the glasses are small. They always poured as much as they asked for, there were no problems at all. The beer was warm, but (((The bartenders are friendly.
Restaurant - of course, things are worse here, but I have nothing to compare with, in Egypt for the first time, so I evaluate it subjectively, but in comparison with Turkey, it is much worse. Variety of course, as many here wrote meager. But I agree - they did not go hungry. Here they wrote about dry chicken - I disagree - I ate chicken every day - a couple of times it was dryish, once spicy - the rest of the time it was delicious. Potatoes are so-so, rice and pasta are delicious, every evening something on the grill (chicken, meatballs, meat, squid, fish), fruits - dates, melon, watermelon, bananas, grapes, oranges, grapef rue). citrus fruits are often stale and weathered (minus that they are not served whole), the same trouble with vegetables, cucumbers are stale, tomatoes were even sour already, but this was not often. The waiters are super friendly and responsive - a huge hello to them Amr, Mustafa, Ayman, the guy with glasses serves cool beer (sorry forgot the name) - you are the best !!!!
After reading the reviews - I was "afraid" of the guide Yulia, but I saw her only 3 times without any problems, so I won't say anything bad about her.
We went on excursions with Mahmud, I didn’t even compare prices with the guide, after reading reviews - we were tuned only to Mahmud, and they didn’t lose, he and his whole team were smart, we liked everything - THANK YOU SO MUCH !!! ! So do not hesitate to take excursions from him and do not listen to anyone. You will not regret it.
Now the animation - everything is OK here too. The guys are great, they try hard and have fun. I remember Lyubasha and Adriano very much - you are super.
All souvenirs were bought in shops on the territory - the prices are good. For perfumes, oils, masks - go to the Ukrainian girls (the shop on the way to the "three" beach) are very pleasant to talk to and they have a lot of interesting things.
Well, that's all!
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• 1
Great holiday, wonderful staff, wonderful sea (only small))))!! !
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Great holiday, wonderful staff, wonderful sea (only small))))!! !
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The hotel is located next to the Festival Shedwan Golden Beach Resort 3 *, vacationers can use the territory of this hotel. The hotel is new, the rooms are fresh and modern. All rooms with side sea view. The territory of the hotel is located between the buildings, which are located with the letter "P". Swimming pools (3 pcs), one of them is heated, there is a children's section, there is a jacuzzi.
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The hotel is located next to the Festival Shedwan Golden Beach Resort 3 *, vacationers can use the territory of this hotel.
The hotel is new, the rooms are fresh and modern. All rooms with side sea view.
The territory of the hotel is located between the buildings, which are located with the letter "P".
Swimming pools (3 pcs), one of them is heated, there is a children's section, there is a jacuzzi.
There is a water park with 11 slides, a paid amusement park (on the territory of the Festival Shedwan Golden Beach Resort 3 *).
The hotel's beach is in a bay, on the spit to the left of this beach, there are corals. You can also use the beach Festival Shedwan Golden Beach Resort 3*.
Wi-Fi is free throughout the hotel and in the rooms.
The hotel is new, the rooms are fresh and modern. All rooms with side sea view.
The territory of the hotel is located between the buildings, which are located with the letter "P".
Swimming pools (3 pcs), one of them is heated, there is a children's section, there is a jacuzzi.
There is a water park with 11 slides, a paid amusement park (on the territory of the Festival Shedwan Golden Beach Resort 3 *).
The hotel's beach is in a bay, on the spit to the left of this beach, there are corals. You can also use the beach Festival Shedwan Golden Beach Resort 3*.
Wi-Fi is free throughout the hotel and in the rooms.
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• traveled 15 years ago
I'll start with the main thing - the hotel was left without its own beach. We were taken to the beach by the Grand Hotel. But I am satisfied with the service, the atmosphere. Friendly staff. Room in the new building, safe, huge bed. Every day the room was cleaned. We spent the whole day in the Grand hotel.
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I'll start with the main thing - the hotel was left without its own beach.
We were taken to the beach by the Grand Hotel.
But I am satisfied with the service, the atmosphere. Friendly staff. Room in the new building, safe, huge bed. Every day the room was cleaned.
We spent the whole day in the Grand hotel. The bus ran every hour. We could eat at any of these two hotels.
We were taken to the beach by the Grand Hotel.
But I am satisfied with the service, the atmosphere. Friendly staff. Room in the new building, safe, huge bed. Every day the room was cleaned.
We spent the whole day in the Grand hotel. The bus ran every hour. We could eat at any of these two hotels.
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• 2
Greetings to all who are going to REALLY have a rest in Egypt!!! For this, the best hotel in Hurghada "Shedwan Garden" for 4 * (I was in it) or the neighboring "Shedwan Golden Beach" for 3 + *, but it does not have all-inclusive services ((((. German line hotel , and the Germans know a lot about relaxation, here you can relax both actively (excursions, competitions, evening shows, etc.
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Greetings to all who are going to REALLY have a rest in Egypt!!!
For this, the best hotel in Hurghada "Shedwan Garden" for 4 * (I was in it) or the neighboring "Shedwan Golden Beach" for 3 + *, but it does not have all-inclusive services ((((. German line hotel , and the Germans know a lot about relaxation, here you can relax both actively (excursions, competitions, evening shows, etc. ) and just lie on the beach, so actually my whole family, except for me, did. When there are so many new and interesting things around you, how can you lie down all day and, I'm sorry, WARM YOUR BELLY!!
Of the excursions, the most memorable trip to Luxor, if you go through TEZ TOUR, be sure to ask the name of your guide to Luxor. What if his name is IOSIF (no, not Kobzon), but still ask, and just hearing his name, put money under the nose of the guide and shout: I'm GOING! A whole day of fun is guaranteed for you. He knows Russian well and will help you in choosing souvenirs, because Arabs often sell fakes.
And at the end he gave us a mini quiz with gifts! ! So listen carefully to everything he says, otherwise you will stay in the desert (well, this is of course a joke =))
But the biggest pleasure for me was the communication with the animators! They are so cute! ! RELAX, LOVE EACH OTHER AND LISTEN TO YOUR HEART! if you have any more questions, write to solnishko_891@mail. en
For this, the best hotel in Hurghada "Shedwan Garden" for 4 * (I was in it) or the neighboring "Shedwan Golden Beach" for 3 + *, but it does not have all-inclusive services ((((. German line hotel , and the Germans know a lot about relaxation, here you can relax both actively (excursions, competitions, evening shows, etc. ) and just lie on the beach, so actually my whole family, except for me, did. When there are so many new and interesting things around you, how can you lie down all day and, I'm sorry, WARM YOUR BELLY!!
Of the excursions, the most memorable trip to Luxor, if you go through TEZ TOUR, be sure to ask the name of your guide to Luxor. What if his name is IOSIF (no, not Kobzon), but still ask, and just hearing his name, put money under the nose of the guide and shout: I'm GOING! A whole day of fun is guaranteed for you. He knows Russian well and will help you in choosing souvenirs, because Arabs often sell fakes.
And at the end he gave us a mini quiz with gifts! ! So listen carefully to everything he says, otherwise you will stay in the desert (well, this is of course a joke =))
But the biggest pleasure for me was the communication with the animators! They are so cute! ! RELAX, LOVE EACH OTHER AND LISTEN TO YOUR HEART! if you have any more questions, write to solnishko_891@mail. en
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• 4
I rested alone in the second decade of March 2007. We settled in a 3-storey building 4 on the 2nd floor. The room was normal, double. I didn’t pay anything extra at the reception, the guide who brought me from Tez-Tour to the hotel (I was left alone on the bus, everyone was taken away) said something in Arabic and they immediately gave me the keys.
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I rested alone in the second decade of March 2007. We settled in a 3-storey building 4 on the 2nd floor. The room was normal, double. I didn’t pay anything extra at the reception, the guide who brought me from Tez-Tour to the hotel (I was left alone on the bus, everyone was taken away) said something in Arabic and they immediately gave me the keys. And he told me that you would have a normal number, I agreed. The hotel is located in a well-groomed park, everything is green. Only a lot of cats, EVEN ON THE BALCONY MANAGE TO CLIMB. The food is normal, only the drinks are brought by the waiters, and the Russians are served for a long time. Gave 1 tip to an elderly waiter and he brought me drinks all day. Many Germans, Dutch, English in the hotel, almost 70%. Later, Russians and Ukrainians arrived, and it became more fun. The room was cleaned normally, for a tip they even got their attention. They didn’t let them rest, then they dragged towels, then something else. Very intrusive service. The foreman of the cleaners, having come to the room to see the quality of cleaning, offered me a massage. Pretending not to understand him, she opened the door and escorted him out. Gardeners, janitors shoot with their eyes, lisp, etc. . One cook wouldn't let me pass, he even watched on the street. The hotel is located in the city center, so as you go out, there are many shops and shops. There's a lot of stress there. You can't walk alone. They begin to paw, etc. ABOUT 300 M TO THE SEA. It is better to swim from the spit, there is sand, you can enter without slippers. At that time, I rested in Egypt 1 time, so there was nothing to compare with. But after reading the stories of tourists, I think that I was lucky. I went on an excursion to Cairo and Luxor, rode a boat. All without incident. I wish you a pleasant stay and a positive attitude to rest. And then no one will spoil it for you.
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• 4
Good afternoon! I want to express my opinion in defense of this hotel, we rested at the end of March, we were warmly welcomed at the hotel despite the fact that we are from Ukraine (since the main contingent of this hotel is Germans), the rooms are quite decent, everything you need to relax ( mini-bar, shower, hairdryer, air conditioning, TV with a couple of Russian channels, daily cleaning of the rooms and change of towels).
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Good afternoon! I want to express my opinion in defense of this hotel, we rested at the end of March, we were warmly welcomed at the hotel despite the fact that we are from Ukraine (since the main contingent of this hotel is Germans), the rooms are quite decent, everything you need to relax ( mini-bar, shower, hairdryer, air conditioning, TV with a couple of Russian channels, daily cleaning of the rooms and change of towels). To be honest, this was not the main thing for us, since we came to relax, and not wallow in the room. Of course, as in other countries and hotels, it is necessary to give a tip for cleaning or service, the quality only improves from this.
I can say that in comparison with other hotels in Hurghada (especially new ones) SHEDWAN GARDEN 4 * is very green, bright, really cozy. My husband and I really liked the animation (the guys are just great).
I also want to note that I had a birthday, the hotel administration arranged a wonderful congratulation - during dinner, a wonderful table was set for us, 15 waiters dressed in a festive way, playing and singing a congratulatory song, brought in a cake, all the visitors applauded, and I and 15 people around I was circled in a round dance. Everything turned out just fine, I am very glad that I was able to get such pleasure from this trip.
I can say that in comparison with other hotels in Hurghada (especially new ones) SHEDWAN GARDEN 4 * is very green, bright, really cozy. My husband and I really liked the animation (the guys are just great).
I also want to note that I had a birthday, the hotel administration arranged a wonderful congratulation - during dinner, a wonderful table was set for us, 15 waiters dressed in a festive way, playing and singing a congratulatory song, brought in a cake, all the visitors applauded, and I and 15 people around I was circled in a round dance. Everything turned out just fine, I am very glad that I was able to get such pleasure from this trip.
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My friends chose the hotel without me, and oh horror... I read the reviews....I thought there would be no rest. . . I won’t say about the flight, although the plane was terrible - but I drank a lot and I was fine. when we arrived at the hotel and received the keys, I sobered up in a swoop and began to fluently swear in English.
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My friends chose the hotel without me, and oh horror... I read the reviews....I thought there would be no rest. . . I won’t say about the flight, although the plane was terrible - but I drank a lot and I was fine. when we arrived at the hotel and received the keys, I sobered up in a swoop and began to fluently swear in English. (and I practically do not know the language in a sober state). for a long time I demanded a room in the main building and we all refused to settle in a boogaloo, although 4-floor. buildings can hardly be called a "bungalow". we were persuaded long and hard to look at the rooms and for 40 minutes they persuaded me (my friends were silent and did what I said, because I told them everything I knew about the hotel).
We were escorted to rooms that were adjacent (but this was our main requirement). We checked everything in the rooms - there was water, a bar, a hair dryer, a TV set and everything worked and air conditioning too, no water leaked anywhere. The rooms were cleaned every day, towels changed daily, everything was at the star level of the hotel. The territory is huge and beautiful. Of course, we had a cheerful company, and we liked everything, some incidents were beaten, but it was just that we were drunken brawling. Water in the bar was given on demand, nuts and chips were given out, one had only to hint, in English. practically did not practice, we were already understood.
In short, we seem to be lucky. although they tried to slip dirty towels on the beach to us, well, people like to freebie, and where without it..... In my opinion, the hotel is quite consistent with its star rating.
We were escorted to rooms that were adjacent (but this was our main requirement). We checked everything in the rooms - there was water, a bar, a hair dryer, a TV set and everything worked and air conditioning too, no water leaked anywhere. The rooms were cleaned every day, towels changed daily, everything was at the star level of the hotel. The territory is huge and beautiful. Of course, we had a cheerful company, and we liked everything, some incidents were beaten, but it was just that we were drunken brawling. Water in the bar was given on demand, nuts and chips were given out, one had only to hint, in English. practically did not practice, we were already understood.
In short, we seem to be lucky. although they tried to slip dirty towels on the beach to us, well, people like to freebie, and where without it..... In my opinion, the hotel is quite consistent with its star rating.
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Rested at Shedwan Garden Hotel with TEZ-tour. I was very disappointed in the tour operator, to be honest, I used to consider TEZ-tour the most reliable company in the field of tourism, now I can say the opposite with full responsibility! TOURISTS! DO NOT CHOOSE THIS HOTEL FOR YOUR HOLIDAY! There are much better hotels in Hurghada and, oddly enough, even cheaper! And yet, if you have the opportunity to choose a tour operator - DO NOT CHOOSE TEZ-TOUR IN ANY EVENT! When I was choosing a hotel, I was given a TEZ-tour catalog for 2007 (I went at the end of February-beginning of March 2007), it was according to this book that I chose the hotel.
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Rested at Shedwan Garden Hotel with TEZ-tour. I was very disappointed in the tour operator, to be honest, I used to consider TEZ-tour the most reliable company in the field of tourism, now I can say the opposite with full responsibility!
TOURISTS! DO NOT CHOOSE THIS HOTEL FOR YOUR HOLIDAY! There are much better hotels in Hurghada and, oddly enough, even cheaper! And yet, if you have the opportunity to choose a tour operator - DO NOT CHOOSE TEZ-TOUR IN ANY EVENT! When I was choosing a hotel, I was given a TEZ-tour catalog for 2007 (I went at the end of February-beginning of March 2007), it was according to this book that I chose the hotel. I chose between Sunrise Holiday, Alibaba, Shedwan hotels and there are several more options. Moreover, I want to draw attention to the fact that Shedwan Garden cost an average of 100 dollars more than all other hotels. I was also told that the service in this hotel is closer to European and higher than in other proposed hotels!!!
In accordance with the TEZ-tour catalog, only one main building should be located on the territory of the Shedwan Garden 4 * hotel, what was my surprise when they settled me in three-story bungalows, which, again, in accordance with the same TEZ-tour catalog, already belong to located next to the Shedwan Golden Beach Hotel and have 3* status!! ! When I saw the first room in which they tried to check me in, I refused it, they offered me a few more rooms that were no different from the first, the same ragged shacks. In the end, I just got tired of dragging my suitcase and warm clothes from room to room and decided to wait for the guide. In my naivety, I decided that it was just a mistake, that a guide would come and I would be settled in a room corresponding to my ticket.
In the evening, a guide appeared, besides me, a whole crowd of disgruntled Russians like me gathered, but the guide was not at all surprised!
The guide claimed that these bungalows belong to the four-star Shedwan Garden Hotel and that all rooms (in the bungalow and in the main building) in this hotel are considered standard. He also claimed with full confidence that the travel agencies that sent us to this hotel were warned about the presence of a bungalow in this hotel and that the rooms in the bungalow are much worse than in the main building and that they can accommodate tourists in any of the standard rooms, in general, reduced everything to the fact that the travel agencies that sent us were aware in advance that we would be accommodated in these bungalows, but due to their bad faith, they hid this fact from us!
Nevertheless, already when I arrived home, I again opened the yellow book "TEZ-tour 2007 EGYPT". Page 70-71 - description of the Shedwan Garden 4 * hotel - I write verbatim according to the catalog: "The main 4-storey building, only 139 rooms ... " - there is not a word written about any bungalows!
Moreover, half of the services listed in the catalog are not available at the hotel, such as: 1. there was no hair dryer in the room, 2. there was no minibar, 3. there was no safe in the room, 4. daily cleaning of the room - nothing like that, my room was cleaned after 2 days after I told the guide that the room was not cleaned, before that they just took away dirty towels, while clean ones were not put. 5. Change of linen daily - they never changed it, even when I checked into the room, the linen was unwashed with stains! .
Longer-more - I open pages 98-99 in the same catalog - a description of the Shedwan Golden Beach 3 * hotel - this is where a large photograph of the very bungalows in which we were all settled flaunts, claiming that this all refers to the Shedwan Garden Hotel 4*! Moreover, there is no longer a single photo of the numbers, because if you print a picture of the number, not a single fool will go there of his own free will and for his own money!
There is only one conclusion from all this - the TEZ-tour company deceived us, everything that is written in their catalog for Egypt is a complete lie !! ! But just the same "unscrupulous" travel agency reacted instantly to my call from Egypt - within an hour they rebooked my hotel and transported me to normal conditions! And in this situation, I tend to believe that they really did not know about the existence of problems with check-in at this hotel, but TEZ-tour deliberately deceives tourists!
1. HOTEL ROOM:
Firstly, it was very dirty - the toilet, shower and sink were covered in dust and dirt, the window was dusty to such an extent that nothing could be seen through it, pistachio skins were scattered on the terrace, the railing on the terrace was covered in lime after whitewashing the walls, dirty linen (apparently not washed), towels had a dirty gray tint (I had to run to buy myself a towel),
Secondly, everything is very old and kotsany, although this is not the worst thing, it would be clean, and one could suffer.
Thirdly, the plumbing in the room was faulty - the shower did not work, the drain in the toilet did not work either, the water in the sink somehow ran. On the second day, due to my numerous requests at the reception, the shower was “repaired” to me, after that the water began to flow out onto the floor from somewhere and the whole room was filled with water and again became uninhabitable! I was lucky to take a shower after the plane only on the 2nd day of my stay in Egypt, thanks to my compatriots who allowed me to use the shower in their room! The door to the terrace was also broken and taped shut so it wouldn't close.
Even there in the room there were eerie-looking candles in some dirty bowls, it turned out that the hotel regularly turns off the lights!
2. SERVICE IN THE HOTEL:
- Attitude - They simply hate Russians.
As it turned out later, they put us in these bungalows because we are Russians!! ! Witnesses, they fundamentally do not lodge Russian tourists in normal rooms! Moreover, they do not even hide their hostility towards the Russians! In a restaurant, you will be served last, they may even pretend that they forgot about you. Every day I had to deal with rudeness. Already on the last day of my stay at the hotel, there was just a shocking precedent: I asked for whiskey and cola at the bar on the beach, to which the bartender rolled his eyes and said: "Whiskey? ! Moning? ! Russian?! ", after which he made a gesture showing that it was good I wish I could get out of the bar as soon as possible and spit on the trail. The Germans standing around the bar neighed in unison, I was just in shock ...In Egypt, in general, Russians are not very favored, but they don’t allow themselves such frank rudeness in normal hotels.
3. RESTAURANT and FOOD:
In principle, everything is varied and surprisingly even something edible.
But unwashed dishes are not uncommon in this hotel - very often just dirty dishes came across! The cutlery (knives and forks) are all bent and scratched, what they did with them - I don't know. We somehow ordered wine, they brought us an incomplete glass with someone else's lipstick! Even in any normal hotel you will be asked not to appear in the restaurant even in woolen and shales, I'm not talking about swimwear! Immediately, some Germans appeared in the restaurant with a naked torso and no one even said a word to them, because they are Germans ...It's not very pleasant to see half-naked old men while eating, I'll tell you ...
Due to the fact that you can not drink water from the tap in the bar, they had to give bottled water to take with you to your room.
In fact, taking water is not an easy procedure - at first the bartender will pretend that he does not understand you, then he will thrust you a glass of water, and if you are lucky, he will eventually give you a bottle, and if you are not lucky, he will pretend that he did not understand you (even if you speak English). With the Russian language there, it’s generally strained completely - not a single person in the hotel speaks Russian, and without knowing English, you won’t even be able to order tea until you speak English, they simply won’t even listen to you, out of principle!
4. TERRITORY AND BEACH:
Indeed, the territory is large, but not very well-groomed. Towels on the beach when you hand them over are neatly folded and immediately given to the next tourist. On one of the hotel's beaches, you can watch the locals splashing in the dirty sea water right in their clothes and staring at you with curiosity.
TOURISTS! DO NOT CHOOSE THIS HOTEL FOR YOUR HOLIDAY! There are much better hotels in Hurghada and, oddly enough, even cheaper! And yet, if you have the opportunity to choose a tour operator - DO NOT CHOOSE TEZ-TOUR IN ANY EVENT! When I was choosing a hotel, I was given a TEZ-tour catalog for 2007 (I went at the end of February-beginning of March 2007), it was according to this book that I chose the hotel. I chose between Sunrise Holiday, Alibaba, Shedwan hotels and there are several more options. Moreover, I want to draw attention to the fact that Shedwan Garden cost an average of 100 dollars more than all other hotels. I was also told that the service in this hotel is closer to European and higher than in other proposed hotels!!!
In accordance with the TEZ-tour catalog, only one main building should be located on the territory of the Shedwan Garden 4 * hotel, what was my surprise when they settled me in three-story bungalows, which, again, in accordance with the same TEZ-tour catalog, already belong to located next to the Shedwan Golden Beach Hotel and have 3* status!! ! When I saw the first room in which they tried to check me in, I refused it, they offered me a few more rooms that were no different from the first, the same ragged shacks. In the end, I just got tired of dragging my suitcase and warm clothes from room to room and decided to wait for the guide. In my naivety, I decided that it was just a mistake, that a guide would come and I would be settled in a room corresponding to my ticket.
In the evening, a guide appeared, besides me, a whole crowd of disgruntled Russians like me gathered, but the guide was not at all surprised!
The guide claimed that these bungalows belong to the four-star Shedwan Garden Hotel and that all rooms (in the bungalow and in the main building) in this hotel are considered standard. He also claimed with full confidence that the travel agencies that sent us to this hotel were warned about the presence of a bungalow in this hotel and that the rooms in the bungalow are much worse than in the main building and that they can accommodate tourists in any of the standard rooms, in general, reduced everything to the fact that the travel agencies that sent us were aware in advance that we would be accommodated in these bungalows, but due to their bad faith, they hid this fact from us!
Nevertheless, already when I arrived home, I again opened the yellow book "TEZ-tour 2007 EGYPT". Page 70-71 - description of the Shedwan Garden 4 * hotel - I write verbatim according to the catalog: "The main 4-storey building, only 139 rooms ... " - there is not a word written about any bungalows!
Moreover, half of the services listed in the catalog are not available at the hotel, such as: 1. there was no hair dryer in the room, 2. there was no minibar, 3. there was no safe in the room, 4. daily cleaning of the room - nothing like that, my room was cleaned after 2 days after I told the guide that the room was not cleaned, before that they just took away dirty towels, while clean ones were not put. 5. Change of linen daily - they never changed it, even when I checked into the room, the linen was unwashed with stains! .
Longer-more - I open pages 98-99 in the same catalog - a description of the Shedwan Golden Beach 3 * hotel - this is where a large photograph of the very bungalows in which we were all settled flaunts, claiming that this all refers to the Shedwan Garden Hotel 4*! Moreover, there is no longer a single photo of the numbers, because if you print a picture of the number, not a single fool will go there of his own free will and for his own money!
There is only one conclusion from all this - the TEZ-tour company deceived us, everything that is written in their catalog for Egypt is a complete lie !! ! But just the same "unscrupulous" travel agency reacted instantly to my call from Egypt - within an hour they rebooked my hotel and transported me to normal conditions! And in this situation, I tend to believe that they really did not know about the existence of problems with check-in at this hotel, but TEZ-tour deliberately deceives tourists!
1. HOTEL ROOM:
Firstly, it was very dirty - the toilet, shower and sink were covered in dust and dirt, the window was dusty to such an extent that nothing could be seen through it, pistachio skins were scattered on the terrace, the railing on the terrace was covered in lime after whitewashing the walls, dirty linen (apparently not washed), towels had a dirty gray tint (I had to run to buy myself a towel),
Secondly, everything is very old and kotsany, although this is not the worst thing, it would be clean, and one could suffer.
Thirdly, the plumbing in the room was faulty - the shower did not work, the drain in the toilet did not work either, the water in the sink somehow ran. On the second day, due to my numerous requests at the reception, the shower was “repaired” to me, after that the water began to flow out onto the floor from somewhere and the whole room was filled with water and again became uninhabitable! I was lucky to take a shower after the plane only on the 2nd day of my stay in Egypt, thanks to my compatriots who allowed me to use the shower in their room! The door to the terrace was also broken and taped shut so it wouldn't close.
Even there in the room there were eerie-looking candles in some dirty bowls, it turned out that the hotel regularly turns off the lights!
2. SERVICE IN THE HOTEL:
- Attitude - They simply hate Russians.
As it turned out later, they put us in these bungalows because we are Russians!! ! Witnesses, they fundamentally do not lodge Russian tourists in normal rooms! Moreover, they do not even hide their hostility towards the Russians! In a restaurant, you will be served last, they may even pretend that they forgot about you. Every day I had to deal with rudeness. Already on the last day of my stay at the hotel, there was just a shocking precedent: I asked for whiskey and cola at the bar on the beach, to which the bartender rolled his eyes and said: "Whiskey? ! Moning? ! Russian?! ", after which he made a gesture showing that it was good I wish I could get out of the bar as soon as possible and spit on the trail. The Germans standing around the bar neighed in unison, I was just in shock ...In Egypt, in general, Russians are not very favored, but they don’t allow themselves such frank rudeness in normal hotels.
3. RESTAURANT and FOOD:
In principle, everything is varied and surprisingly even something edible.
But unwashed dishes are not uncommon in this hotel - very often just dirty dishes came across! The cutlery (knives and forks) are all bent and scratched, what they did with them - I don't know. We somehow ordered wine, they brought us an incomplete glass with someone else's lipstick! Even in any normal hotel you will be asked not to appear in the restaurant even in woolen and shales, I'm not talking about swimwear! Immediately, some Germans appeared in the restaurant with a naked torso and no one even said a word to them, because they are Germans ...It's not very pleasant to see half-naked old men while eating, I'll tell you ...
Due to the fact that you can not drink water from the tap in the bar, they had to give bottled water to take with you to your room.
In fact, taking water is not an easy procedure - at first the bartender will pretend that he does not understand you, then he will thrust you a glass of water, and if you are lucky, he will eventually give you a bottle, and if you are not lucky, he will pretend that he did not understand you (even if you speak English). With the Russian language there, it’s generally strained completely - not a single person in the hotel speaks Russian, and without knowing English, you won’t even be able to order tea until you speak English, they simply won’t even listen to you, out of principle!
4. TERRITORY AND BEACH:
Indeed, the territory is large, but not very well-groomed. Towels on the beach when you hand them over are neatly folded and immediately given to the next tourist. On one of the hotel's beaches, you can watch the locals splashing in the dirty sea water right in their clothes and staring at you with curiosity.
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