In the restaurant, the plates are dirty through one, the appliances are stained, everything is like for pigs! And the fact that it is safe here during a pandemic is out of the question !! !
PROS
- Very friendly staff, everyone tries to please and please
- The food is plentiful and you can choose a menu for every taste
- Our room was very large. On the last floor under a mezzanine roof, so almost double
- Cleaned pretty clean and almost every day
- WiFi is available. Let not fast, but it is quite possible to view the mail
- As close to the coast as possible
- The sand is fine, cleaned every day with special seeders
CONS - Basically, all the shortcomings relate to the technical condition of the hotel:
- On the 9th floor during peak hours (17.00-21.00) there was no water at all, let alone warm
- No beach towels provided
- Elevators are very slow and often break down.
Some elevators are simply in a very bad condition (dirty, with trimmed sheathing, a piece of soiled linoleum or dirty carpet may lie on the floor, in one elevator the control panel was torn off)
- No air conditioning, no TV, no mini-fridge in our room
- Low-quality soft drinks (coffee, tea)
Tips if you have already chosen this hotel:
1) Be sure to take a room with a sea view. It's 100% fun
2) Choose a lower floor if you are not ready to walk to the 6th-9th floors. By the way, it is not so difficult if you want to get an exclusive view of the sea. But don't rely too much on elevators. Or be patient.
3) Sign up for dinner at a restaurant in the snack bar area (near the SPA). You can take a break from the hustle and bustle of the evening. The food is tasty.
4) Take beach towels with you. They are not given at all.
5) Keep a few large water bottles in case you run out of taps in the evenings
6) Also - as always - let's tip. No one asks, but the staff is great.
As an alternative, we walked along the coast and looked at what is generally on the first line. Helena Sands attracted attention, beautiful and modern - but it seemed that in the evening it was very stuffy inside because of the hedge. Magestic is really modern and technically perfect, with a large territory. Perhaps, if you go to Sunny Beach, then Magestic would be the next option.
Victoria wouldn't take the risk again. Although this option was somewhere interesting. A mixture of all possible styles in design - Central African, Greek, Egyptian, Empire gilding, wicker furniture, antique couches, Chinese vases, Japanese ekibans. The feeling that I got on a pirate ship, or in a magpie's nest, where the owners bring everything that they found interesting at furniture auctions. And in all this you can walk right in swimming trunks.
In Magestic, I think I would have to wear shorts at least.
IS THE VIRUS IN THIS HOTEL? MY CHILD 2 DAYS WAS UNDER A DROPPER AND THEN THE DOCTOR SAID IT IS IMPOSSIBLE IN THE SUN AT THE SEA AND IN THE POOL. EAT ONLY TEA WITH RUSHERS BUT IT WAS ALL INCLUSIVE WE SAT 3 DAYS IN THE ROOM. AND SO HALF THE HOTEL. IN ONE WORD, BELIEVE THE COMMENTS WHAT THEY SAY DO NOT WANT TO SPINE YOUR HOLIDAY DO NOT GO TO THIS HOTEL
NO service . . they don’t change the towels, they didn’t do the cleaning of the room at all, they asked for shampoo several times and nothing, they went to the market and spent the money, the plates in the dining room were dirty and I had to wipe them every day (it was very unpleasant to eat there), the territory is dirty , you can endlessly complain to the administration and no result. Only the nerves were spoiled and not a drop of rest, the whole holiday was swearing, and not only our family, but most of the vacationers.
Entering the hall, we were delighted with the beautiful hotel, decorated in African style. We were quickly settled in a room, and here the beauty and luxury quickly disappeared.
The room has a terrible smell of sewerage, in the bathroom the tiles are covered with mold, antediluvian plumbing, in the room there are chewing gum on the walls. The hotel needs a good repair for a long time!
The room was cleaned every three or even four days, the towels were dirty, the bed linen was gray, washed to holes.
At the reception, no one reacted to the comments, they were openly rude, like Russian pigs because of us, the Germans and the British do not want to come here. Vacationers scandalized every day.
There are not enough sun loungers by the pool, if you want to lie under an umbrella, get up at 6 am and sit near so that your towel is not thrown into a pile of the same towels. Pool towels are not provided, so bring your own.
The pool is dirty, small children pee directly into the pool. The food is monotonous, not tasty, the dishes in the restaurant are all chipped, you won’t find whole plates, a safe in the room for a fee. seems possible. If you want high-speed Internet in the room, then please pay.
In general, the vacation turned out to be not as expected. The hotel does not even pull for three stars, not to mention five. We will not go to Bulgaria to rest anymore. So, dear tourists, think about whether to go to such a hotel, it is not worth that kind of money!