Upon arrival in the morning we were easily accommodated earlier (as soon as a free room appeared), even agreed to get breakfast on the first day (because on the last day we left early).
Rooms are clean, enough space for 2 people. We cleaned every day (we did it very imperceptibly, for which we thank you very much). Upon request, the spa provided us with a bathrobe for the entire period for a small extra charge.
I also liked the spa - the bath and hot tub - great! Someone there wrote that they wanted to "cook" in a circular shower - so you can easily ask to change the temperature and water pressure. Everything can always be discussed and everyone will be satisfied, the staff is not endowed with psychic abilities : )
The food was great!
I liked breakfast the most - fresh and mayonnaise salads, meat and cheese slices, sausages, omelets, delicious cheese casserole, milk porridge, yogurt ...From the morning the bar was open: 2 types of worm and white wine, beer, vodka, kvass, compote, tea, coffee. There is also enough food for lunch and dinner, the menu could choose the main course and side dish. If you don't have enough - you can order at least three portions of meat dishes - they will be happy to bring you. The waitresses are all friendly and fast : )
In general, the hotel is very well thought out: a good area, there is a large rental, a great pool and spa, comfortable dining system with a large selection of dishes, children's room, large shared balcony with a gorgeous view - coffee and tea there to drink incredible fun! ) At 20:00 every day showing movies. There is a bar with billiards and karaoke. There is also a children's shallow pool.
The only nuance - in the last two days for some reason the pool heating did not work, but we did not have enough hours for it. I am sure that if they had addressed the administration, this nuance would have been resolved. And the Wi-Fi in the rooms is a bit weak, but on the terrace and in the dining room is great if someone needs to work.
We rested two years in a row, just super, service, rooms are clean, the kitchen is just class, fresh vegetables and all kinds of greenery in the mountains in winter, very friendly staff. If you go skiing during the day, say it in a cafe and they will lay you dry. share, and believe me in such quantity that it is not realistic to eat. Skis can be taken at the hotel, a little cheaper than already on the slides, maybe they are already "tired" of course, but if you are a beginner, then you will not understand this.
And the fact that someone writes that there is no cuisine for a vegetarian, this needs to be stipulated, someone writes portions are small, all this is nonsense, there is a buffet, and it is replenished all the time, it will not be like you came a little later and you have something it didn't get it. And if your portion is small, then tell this to the waiter and she will bring at least three servings.
We have gone many times and will go again. Moreover, the price is ridiculous 3650 UAH / person. 4 days, this is travel, meals and accommodation.
On the bad: There is no kitchen for vegetarians and I was very outraged and upset; in the complex nothing can be changed! Food on the rating scale is 2+, the first is not served mainly - for example: a potato dinner with 2 pieces of meat, one pickle and 1 tomato, compote or juice; breakfast - porridge bograch - corn porridge on the water spherhu a little cheese and fried mushrooms, 2 pancakes with sour cream and coffee or tea. In short, it is difficult for men to get enough of this, and so it can be eaten. Also, the girls who serve there are not friendly, and when you ask them to change something on the menu, since you don’t eat meat, you get the impression that what am I asking for and why I came, you say thank you for that! And they are a little foolish in orders, so check the prices on the menu and on the receipt. WiFI catches only in certain places, regardless of what service package you have and it is bad; there is a TV, but the channels are poorly caught; no board games; the kitchen is open until a certain time and closes; there is not enough entertainment for customers and therefore we tried to entertain ourselves. Take cards with you or games! The pool is small, I wrote about this above and it is not designed for a company of 5 or more people.
Paid 2800.00 for 3 days and 2 nights - it's not worth it if the owners do not change the conditions at least in the kitchen. We decided that we would not return here again, but in general we were satisfied, as we met good guys and kept ourselves occupied. We used the services of the population: trout fishing and cooking it there, skiing, vats and, of course, wonderful walks in the fresh air. The moment that there was no snow... I hope that the management will pay attention to the comments and do something. All good rest and mood!
I asked the director's phone number to get answers to basic questions and ask why if we go at a discount then we already have this attitude? I was not given it. I have not met such rudeness anywhere. We were on promotions from superdeal in places and more expensive, but such nonsense that if we go on discounts, then: - "you will have inconvenience in everything" never heard.
The hotel, in my opinion, corresponds to the European "three", and declared on the site 2 * - so even more so. The rooms are neat, the furniture is not killed, the plumbing is working, whole, clean. Hot water no problem. Beds are clean. When we checked into the room, it seemed cool to us - they asked for a heater, which they immediately brought. TV, air conditioning, kettle, wi-fi - it's all free. For an extra charge in the room there was a tea set and a mini-bar. As for food - the hotel positions it as "all inclusive". I would rather call this concept FB+. Breakfast, lunch and dinner + alcohol (5 types of vodka + Lvivske beer). Non-alcoholic drinks, salads and first courses (two types) are freely available, and the second course and side dish are optional (two types of side dishes and three types of dishes). Served by waiters. For clients staying in "family" or "apartment" class rooms, there is an opportunity to eat in the "VIP" hall (part of the main restaurant, fenced off by a screen). Their advantages: tables are set with cutlery, cognac is added to alcohol, there are chocolates "Chamomile", several types of fruit in general (not cut like ours) form.
The attitude of the staff towards the guests is excellent. Especially the girls in the restaurant. Separate respect. At the reception, we really met with one Mrs. Maria, who for some reason met with hostility our request to collect a dry ration for the road, because. we left earlier in the evening (on account of the missed breakfast), but after about five minutes she pulled herself together and calmed down. The reason for the dissatisfaction remained a mystery to us.
There is a SPA center. We tried a bath (sauna) - 2 hours, 400 UAH, up to 10 people. We liked. Nice environment, excellent conditions. Also, the wife signed up for a beautician, but she still had to find one “victim” of beauty, because for the sake of one person the beautician did not want to come... This proposal is not clear...
Well, nature... For winter recreation (skiing) in the village of Slavske there are several mountains: Trostyan, Zakhar-Berkut and Pogar. All of them depend on natural conditions, since the tracks are not equipped with artificial snow guns. The nearby mountain with such cannons is Mount Plai, located 40 km away. So we all saw skiing for the first time, then our training took place on the nearest Pogar hill, led by instructor Misha. Separately, about the instructor - he made a pleasant impression as a specialist and as a person. I can safely recommend. Who needs Mishin's phone - write in a personal. By transport (we were without our own car): in Slavske you can use taxi services. Not cheap, but everyone earns as they can. Moreover, not every car will pass into the mountains. There is a whole reserve of UAZs. We did not use a taxi, because. the instructor took us from the hotel and he did not take additional money for the fare. Limited by tuition fees. Tuition price: 250 UAH. per hour per person. Depending on the situation (the number of people in the group), you can discuss the price.
For equipment rental: skis + boots from 70 to 120 UAH. in a day. See where you take it.
To sum up: I recommend the hotel. You can (and should) go. Have a good rest : ) I will try to answer questions.
The SPA center is well equipped, only you need to somehow control the young staff, otherwise they almost cooked in the circulation shower, mixed something up.
About nutrition. In general - not bad, varied. Sliced, first, salads, tea-coffee, etc. you take it yourself, the second course is offered by the waiter. Yes, something remains for example from lunch to dinner, not without it. Wine of 3 types, most likely from packages, but sometimes you can try. The staff is very friendly, nice girls.
Ladies from the Soviet period live at the reception. They try, not always successfully, but tolerable for 2-3 stars). Very good administrator Vitaly. Polite and competent young man. Early check-in and late check-out can be arranged, subject to availability, of course.
The territory is good, swimming pool, gazebos, barbecue, swings, a playground for children. Only the alley of blue trees, sick with something, did not like, although this trouble is found everywhere
The mountains are very beautiful, the views around are wonderful. There was almost no snow, but we didn't come to ski, so. . . But it took 40 minutes to climb. on the lift to Zakhar Berkut I recommend it to everyone anyway.
In general, if you do not bother, then I liked everything and the memories are really pleasant.
The chef is an economist of the highest standard, he serves canned food, beans, salads from what he did not eat from the previous breakfast or lunch, boiled beets without salt and vinegar, Korean carrots without spices, sauerkraut. And so every day. No greens, fresh vegetables, gurupfruit and banana. Poor range and hot dishes, the first soup with meatballs and peas cold and not tasty, the other only potatoes and corn porridge cutlet or liver, cutlets are not possible they are undercooked and it is unknown why.
We remember the hours when there were yogurts, ice cream, chocolates, chips, nuts, breakfast cereals. Now you are spoiled and you need to change the chef.
The children refused to eat this food for the second day.