The main restaurant is under renovation, so breakfasts, lunches and dinners are served in the a la carte restaurant Akuna Matata. A very varied diet, a lot of meat and fish, there were also squids and crabs and shrimps, a lot of fruits: persimmons, mandarins, oranges, apples, melons, guava bananas, pomegranates, grapefruit, a couple of times there were delicious large strawberries, a lot of sweets (in general a paradise for lovers of sweets), from the liquor store, I drank pink wine, which is by the way delicious, and various cocktails based on packaged juices, the tastiest for me were guava and mango juices! The employees of the restaurant are very attentive and friendly, they brought wine and coffee without any extra money, they were always interested in whether everything was fine and tasty! Sea???????????? ! The second line, but it is not noticeable at all, every twenty minutes a shuttle bus is waiting for you at the stop near the hotel and will bring you to the sea in 3 minutes through Soho Square with a breeze! You can also walk to the beach, take a walk around the territory of the Savoy Hotel!
I liked the beach, there is a place for small children to splash, the pontoon is not long, 30 meters, from the pontoon the depth is 6 meters, at first the reef is dim, put on a mask for snorkeling and swim further, to the Savoy pontoon and back, there is a lot to see, the reef is good, there are many fish, this time I was lucky enough to swim with Napoleon, he is simply incredible, he was not afraid of people and was happy to swim with us, the feeling is simply incredible! There is a bar on the beach, there are snacks at lunch, there is also a restaurant with a view of the sea, this is for those who do not want to return to the hotel for lunch! There are no less than seven swimming pools on the hotel territory, one of which is with sea water! The territory is compact, but green and cozy, very beautiful! I had a gold bracelet, they gave me a book with vouchers for a free visit to the sauna, bath, and jacuzzi! Billiards or bowling, ice rink!
If I'm not mistaken, there are 5 a la carte restaurants located in Soho with a gold bracelet that you can visit at least every day, but I had the tastiest at our place in Sierra! There is a free shuttle every evening to the old city and Naama Bay, you can buy souvenirs and delicious mangoes! In general, I liked everything, I am very satisfied, now I dream that the war will end and I want to definitely return to this hotel with my family! Thank you to the OMAR TOUR agency and my most charming tour agent, Mrs. Marina, who guided me from the beginning of the trip to the end, worried and took care of everything, by the way, thank you for your care and comment for the hotel about my birthday, it was very nice, a cake in the room and decorated bed, I was happy like a child!
The main restaurant is under renovation, again the reception did not give any information, they just told us to wait. We were accommodated hungry in a building under renovation. We sat in the dust for all 7 days. It’s a shame that we went to a trusted hotel inviting friends (the ticket was purchased in advance, that is, more expensive than others). But in vain, now we are vacationing in Hurghada (11/25/2023), but we could have returned to Sierra. Goodbye!! !
We will definitely come back here again. I recommend.
I was surprised that I was asked to wait until 14.00, because the room was not ready.
I think okay.
At the front desk they asked me to come at 11.00 to give out a brolet?? ? ? no one offered to go to breakfast while allegedly waiting for a room....
I had to sit on sunbeds until 11.00 (((
First time like this. usually with an early arrival, they offered to go for breakfast, when I always returned, the room was ready without any problems.
Well, in general, I arrived at 11.00, they finally gave me a brolet, and the room was ready.
Settled on the second floor, already hell knows where.
I didn't have any neighbors either.
I just don't understand why that is.
It certainly spoiled the mood...
I chose this hotel based on the recommendations of my tour operator.
Although I always rested before, in hotels of the Sulta, Sunrise, Juzz,
I didn't like the attitude.
Further, the room itself, although the hell knows where not the sun, not flowers, and across the road the airport is always noisy, it was quite clean.
The food is good, the area is beautiful, ...
But this attitude spoiled everything. there are really few people, and even the next morning, I go to the gym early. watching the picture it was 7.30 in the morning a couple arrived, who were immediately settled, dragged their suitcases, first floor, garden, pool view. Well, this can't be disappointing.
Maybe I don’t understand something, maybe I should have given money. tell me what's funny.? ? ?
But, not even a day later I got a call from the reception, which is good news)
And they said that they would like my vacation to be wonderful. and that's why they have a free room where I can move.
I was very pleased that the reviews pay attention.
They gave me a huge room next to the pool, in a quiet place??????????? ? I have a couple of days left here and I can enjoy the sun.
They also explained to me that upon arrival I could go for a late breakfast ....But, as I said before, at that time I was simply not informed about it.
Still, I want to thank you for paying attention to the reviews.
And they really care about the comfort of their guests.
I put a high mark, because they really heard me and tried to make my vacation even better.
Advantages:
1. Service is the hallmark of the hotel! Top notch, definitely. Every few days they call the room and find out how the rest is going, they come up to the restaurant and ask if everything is fine. All issues are resolved with lightning speed.
2. Individual approach. Upon check-in, we were given a deluxe room instead of a standard one at no extra charge, for which special thanks to the administrator Armie! Also, thanks to him, even after check-out, we stayed with towels and dined without any additional payments, because we did not have time for lunch upon arrival.
3. Nutrition. We were lucky to have lunch at the Albatros Hotel one day and thanks to this we compared the food - in Sierra it is definitely tastier, more varied, better service. There are vegetarian and vegan options, which is very pleasing.
Also, at our request, on the first day (when I had time for lunch and went to have a bite to eat), in the Adiamo bar they made us a burger with a vegetable cutlet instead of meat. To do this, specially invited chefs from the main restaurant! And every time we came back for snacks throughout the holiday there were veggie patty burgers. A trifle, but nice)
4. Beautiful, fabulous territory. A lot of greenery, flowers, paths are washed every day, well-groomed lawns.
5. The hotel is located on Soho Square - many shops, restaurants and bars, illuminations and shows in the evening. But we only walked there a couple of times, and then still went to the city. Because we always ate at our hotel, and in Soho stores prices are 3 times higher than in Naama Bay. So, we advise you to buy masks, arafats, souvenirs in the city (Fix Price, Mango Market).
6. Free transfer to the city and back every evening.
7. Seals. There are a lot of them in the hotel, all are affectionate and cute)
8.
Everything is created for high-quality and carefree rest. At each pool and on the beach, towels are issued on cards, comfortable sunbeds with head protection from the sun. At the bars, you can make any cocktail non-alcoholic. Delicious ice cream) upon arrival were given free vouchers for visiting the sauna and jacuzzi (2 times for 1 hour), bowling or tennis, ice rink or billiards.
9. Fumigation works on the territory and there are no mosquitoes in the hotel at all! We heard enough from people from other hotels that mosquitoes are a big problem for Egypt, but not in Sierra : )
10. The hotel has 7 swimming pools. 1 main with animation and loud music. The rest are quieter, smaller, you can always find a place for yourself according to your mood. I was pleased that it is forbidden to use individual speakers in the hotel, no one violates your personal space with their chanson.
11. Many foreigners, more than Russians. There are also quite a few vacationers with children.
For my husband and I it was a plus : ) also due to the fact that there are tennis courts in the hotel, a lot of tennis players have a rest.
12. Good rooms with their own track. The furniture is in order, cleaned well.
13. The airport is close, you will be the first to be brought after arrival and the last to be taken back before departure.
Flaws:
1. The airport is close, you can hear the planes, which does not interfere with the rest at all, but suddenly it is important to someone.
2. The hotel is not on the first line. Nowhere does this information particularly appear, but it takes 15 minutes to walk to the sea + buses run from the hotel every 20 minutes. We walked through the Savoy Hotel and enjoyed the grounds. Everything is compensated by beautiful reefs!
3. The hotel has one a la carte restaurant and it did not impress at all. We ate there once and never wanted to again.
We recommend this hotel to everyone, you will not regret)
I would like to mention the hotel manager Muhamed, at the reception we were met by a friendly employee Omran. Special thanks to all the chefs of the hotel for the abundance of delicious dishes. I want to thank everyone who served us by name: the bar in the restaurant - Mostafa, Ahmed, Mina, Hassan, Rasha - a beautiful, smiling girl. Lobby bar - Gerges, Rami, Abanayub, Ahmed Asfor and Peter. Beach Bar - Michelle is a smart, hardworking and fun bartender! Dining room - all the staff, especially the positive guy Gerges. The super four animators who did not let us get bored - Manas, Gonzo, Ali Iraji and just Ali, who can speak 4 languages, great respect for him!
Many thanks to Anna, who was interested in whether everything was in order with us, and who repeatedly came to the rescue. I would also like to thank the person who kept our room clean - attentive and trouble-free Muhamed Abdulhamid.
We love you and hope to see you again!