food and alcohol are normal, the assortment is small, but ice cream, fruits, nuggets, fries, all sorts of meat, sausages, cheeses, two types of fish were cooked differently, in short, neither adults nor children were hungry. in terms of cleanliness, it’s not the territory, but it’s dirty, but only because hand-assed people can’t throw a plastic glass or a napkin into the trash after themselves). minus the hotel there are very few trash cans on the territory and few staff, all the guys are trying, but they do not physically take out the flow of guests ??? ? and this is one building in which guests are accommodated, as I understand it after a facelift. in the dining room there were not enough appliances, but they tried to quickly inform. we had a late check out at lunchtime we were fed. in short, write but not rewrite, speak but not talk. in general, the hotel is average, it would not be much to bring to mind??? ? but in principle it was normal. budget trio. if only some kind of animation for children would be of course, it would be super.
did not want to return home. and there are also two swimming pools and two small children's pools in one of the large ones. two elevators both work, there is no animation, all the animation is on the embankment??? ? vacationers are all Europeans and we are Ukrainians) minus the toilet near the restaurant and near the pub, it was not clean and stank all the time (but in general a good mood in your pocket and you will be happy ??? ? will I return to this hotel, I think so ...I recommend the hotel administration to add staff and put more trash cans ...all the best! )
Among the disadvantages:
1. Wi-Fi is very slow, it turns off every 15 minutes (you need to log in again each time).
2. Sunbed on the beach is paid separately: 9 levs per day one sunbed.
3. The hotel has a lot of katsaps (tourists from Russia): behave loudly and brazenly. One day around five in the morning, tourists from Russia staged a drunken brawl. For more than an hour, the entire hotel listened to the brutal curses and the mother, and the local police could not do anything about it.
4. Balconies in most rooms look like a common terrace, which is divided by a lattice only from the bottom in half, that is, if your neighbors smoke on the balcony, your room will be filled with smoke.
5.
At night, the windows have to be closed due to loud music in entertainment venues almost until morning.
The territory of the hotel and the hotel itself are beautiful, stands out from neighboring hotels. There is no free parking - 7 euros per day. There is a lot of garbage in the courtyard of the restaurant, napkins and cigarette butts are lying around, dirty tables, garbage cans right behind the fence. Although, it is worth noting that the entire resort is quite dirty and there are very few trash bins. The pools are clean but cold. There are a limited number of sun loungers by the pools, so when you go for breakfast, take towels with you and borrow sunbeds for yourself))) It's a little strange, but this is the only way you will get the sunbed you want. The beach is right across the road, which was great. But the paid sunbeds and umbrellas on the beach were not at all pleasing. And the beach itself is not very clean, but acceptable. The water in the sea is clean and transparent, there were few algae.
I liked the room, they cleaned it every other day, the towels were changed in the same way, but the cobwebs on the window were left until better times. The linen is clean but old. Overall the bathroom is clean. The bulbs in one of the lamps burned out and they were never screwed in all the time. We could not get enough of the air conditioner, brand new and works well. In a room with a sea view, you can clearly hear the sound of the waves. The railing on the balcony on the 8th floor was shaky, resting on them is life-threatening! Of the shortcomings, the refrigerator still did not work and there were no free sockets, you had to either charge your phone or turn on the air conditioner, there is no free safe, it costs 7 euros per day. Wi-fi is paid and free: free is sooooo slow and needs to be reconnected every 15 minutes, and paid costs 3.5 euros per day for 1 person.
The food in the restaurant is varied. There were enough vegetables and salads, there was always meat, there were diet foods and a lot of cakes. There were few fruits, among them: peaches, watermelon, melon, grapes, apples and plums. Forks were always missing. Coffee from coffee machines is average. The tablecloths were sometimes very wrinkled.
The staff is responsive.
In general, we liked the hotel, but the staff should better monitor the cleanliness. Not worth the price we paid. But we would not take a hotel further from the sea)
Beautiful hotel in a convenient location.
The most terrible thing was the indifference of the manager to what was happening in his hotel.
During our stay, the room was not cleaned well for us; traveling with a child, this matters. The toilet was just terrible when I checked in, I went to the reception for 5 days, brought the manager to the room to clean the room well, but alas, this did not lead to anything . . dirty . . dirty... dirty . . the maintenance of the entire hotel is bad, it is beautiful , but soon it will turn into a dirty barn, I'm sorry((this is happening throughout the hotel, and the workers nod and smile(
The food is beyond praise, you can take it with you and go for a walk to the sea or to the city. Drinks are also on tap. There were no food problems.
Towels were changed and cleaned while we were outside the hotel, no one bothered us once, nothing was missing. We'll be back again in August.
date of arrival: we flew on a night flight, check-in at the hotel, as in principle, is provided for throughout Europe from 14.00, we were ready for this, but the hotel facilities (restaurant, bar) were also able after 14.00 (the bracelets are worn only upon check-in, and even if you suddenly if you are lucky and you will be able to agree with the administration (for an additional fee) on providing a room earlier, then you will still be able to eat and drink only after 14.00 (we were sent to go to the supermarket to drink, and we went to the restaurant behind the hotel for breakfast (this is subject to that we flew in all inclusive). .
!!!!!!!! ! FOR THOSE WHO ALL DID FLY AT THIS HOTEL AND ALSO IN THE MORNING OR NIGHT, DO NOT FORGET TO STAND IN QUEUE FOR SETTLEMENT IN THE ROOMS AND ACCORDINGLY DISTRIBUTION OF BRACELETS !!!!!!!!!!!!!! ! otherwise there is a very high probability of being left even without lunch !!!! ! (because I repeat, check-in starts at 14.00, and lunch closes at 14.30, we stood from 12.30 approximately to the stop, because on our day a crowd of 200 people settled (without exaggeration) and by 13.30 the queue was already up to the door to the street. .
Next... they gave the keys, put on a bracelet, ran at least to have lunch in time (we were a little lucky here, it was not in vain that we stood, as they say), and then went to the room. Our room was on the 7th floor in the building where the reception is, there are 5 elevators, 2 work. On our 7th floor, the elevator opened every other time, usually passed by 8. And just on the day of arrival, this happened immediately with suitcases, and with these suitcases, we 2 girls dragged them up the stairs to the floor below. They couldn’t find the number for a long time, it turned out to be outside the door near the stairs (on the outskirts), I was embarrassed by this staircase, which was immediately dirty to horror, where dirty plastic cups and other garbage were lying around, and a scoop with dirt in front of the entrance to our room, they opened the door and they were stunned, the carpet was torn, the floors were not even swept, the bath was clean, but there was a catch (the trash can was not taken out even after the previous tenants), they went to the balcony, the same dirt, the floors were not swept, the garbage was not removed, they were on the crossbeam flowerpots for planting flowers (there is earth in them), but instead of beautiful flowers, there are also gobies, dirty cotton buds, etc. ), I, as squeamish about dirt, was ready to fly home the same day. We went to the reception to sort it out, to change the room, they just said it would be tomorrow at 12.00, there was nowhere to go, we decided to wait. We got acquainted with the people, people settled in another building, and they sat down on the bed and it broke, the mattress in that room was like in a hospital (everyone was in terrible stains), met the guys, in their room the beds folded like folding beds, in general, horror. We returned to my room, I ran to look at our beds, thank God at least everything was clean and the mattresses and bedding seemed to be pure white, we had nothing to break, because. the bed was each of two mattresses assembled; towels lie, unfolded, they are rusty stained to change this whole song, they don’t have and don’t, and they give the same ones... they refused to change the number (they didn’t tempt fate), even though they have something to sleep on, but they don’t come to clean up , more precisely, they come in, put 2 rolls of toilet paper and leave, they don’t make the beds, they don’t clean up the garbage, these towels are dirty as they were lying on the floor, and they are lying !!!!!!!!!!!
they talked about cleaning at the reception every day several times, everyone was fed “breakfasts”, until they lost their temper and went to swear, until they ruffled their nerves and smashed the entire reception to pieces, only then the cleaning lady came and somehow cleaned up ( but that was the only time), the last couple of days of stay, they even stopped bringing paper !!!!!!!!!!
The food is not bad, there is a variety in food, but in a restaurant with cleaning the same nonsense, if you come to the opening, then you will sit at a clean table, if after that, then they clean the dirty plates, and they consider it unnecessary to polish the table and remove the garbage, and a little whether you clean it yourself or eat standing up as they say!!!!! ! IN GENERAL NIGHTMARE!!!!!!!
asked our guide, because in Bulgaria for the first time that it is like this everywhere or only here... He told us that here, here the owner does not care, and how rumored the hotel is for sale!
so tourists if you read bad reviews, then it's all true about this hotel, although the money was paid far from small!!!!!! !
We were very happily greeted at the reception at 7 in the morning, they said there were no places, but we have an amazing bar where, for their national currency, we can relax a bit after the flight and warm up, because. it was +10! Having drunk a little, moving away from the flight, and, having warmed up, WE, the Ukrainians, went in a row to the showdown..... and, lo and behold, at 15 o'clock they even settled! The rooms are so-so, drawn out in one word....We went to eat, this is a completely different story, they don’t allow themselves to cook even in Turkey 3 * - the food is not tasty, the fruit is shriveled, it’s not clear what they smell like... in short, one of a friend after 2 hours, and, the next evening, could not share the delights of the evening landscape with us, and spent it in the room. We walked, drank, went to a disco, and decided to hang out on the Internet (luckily I took a note with me) - I came to the reception, paid 35 lev for a week of Internet - they gave me a login and password, I come to the room - I don’t catch a damn wi-fi, a lot access points but does not connect, weak signal, I go out to the balcony - it catches from the pool for FREE, I come to the reception and ask for a refund - they don’t give a damn - like bring your laptop here, I say how it is here, you need it there in my room, there does not catch - then of course it will catch. They sent a boy with me, who doesn’t fumble, he looked and said that they say yes . . it’s stupid of course to pay for free internet . . but I can’t help you with anything (the boy is just a concierge). That's how I stupidly divorced for 20 euros!!!
The next day, for some reason, I ran out of money on my mobile phone (60 USD), which remained in the room, and, READ VERY CAREFULLY: there were 2 less cigarettes in a pack : ))))) - the concierge smoked my cigarettes: ) from which there was an appropriate smell in the room (I smoke only on the street).
They don’t change the bed, they just fold the towels beautifully and don’t change them either . . once they took all the big ones, I had to run after the concierge and ask . . but regularly the envelope “tip for the maid” after the “cleaning” is laid out in a prominent place : -) cleaning is straightened the bed and wiped the floor with a mop, sometimes they even take out the garbage . . but not every day.
There is no entertainment in the hotel!
Everything is somehow miserable, a little annoying, the reception understands Russian well, but as soon as you start to fuck them up, they immediately stop understanding it and speak their own!
On the last evening, I also poisoned myself with something at dinner, sat in the room, thought about life.....
Tomorrow's flight was rescheduled from 9 a. m. to 9 p. m. , and they warned us to leave our rooms at 12 p. m. office in another hotel, where the pool is illuminated : )))
Arrived home without incident : )
From + beautiful place, good view.