In this hotel it is good to relax in the summer with children, there are many interesting playgrounds for them, swings, an aqua park. Beautiful territory.
And in autumn you are bored!
We arrived in Gelendzhik in the morning. We got to the hotel in twenty minutes - a transfer was ordered in advance, I really liked both the car and the driver. All our wishes were taken into account.
We arrived at the hotel at about 12 noon. Before checking in, we had time to inspect the lobby, drink a glass of juice)))) upon arrival (in the lobby there is a corner with juices and cookies. ), walk around the territory. And at 13.10 we were settled. Room 4112 in the Bayonne building with a beautiful view of the pine trees and the sea. We didn't pay anyone extra for the view.
The bathroom has all the necessary accessories, hair dryer, slippers. There were no robes. But we didn't need to. The cleaning of the room is good, our maid changed the sheets every 3 days and cleaned very clean every time. No tips. Very smiling, pleasant woman.
In general, all the staff are very friendly and welcoming. The girls at the reception desk for working with guests are always open to communication and ready to answer all questions. For example, the wife had to wake up early - they ordered a wake-up call. Exactly at the appointed time, they called us, wished good morning. It was necessary to clarify the time of the trip for the tour, they dialed the number of the hotel guide so that I could solve the issue of departure with her. And so in everything. There was a clear feeling that I was really welcome here.
Food. There is a lot of it, everything is very tasty cooked, for lunch and dinner there were always soups, vegetables, salads, snacks, a good diet table, I was pleased with the variety of fish dishes. I really liked the meat roast, all the meat is cooked perfectly, melts in your mouth. Sweets are amazing. And such variety! Fruits: peaches, plums, grapes of two varieties, apples, watermelon. For children, I saw food in jars, cottage cheese for children. Beautiful music sounds in the restaurants, according to the theme of the day. The waiters are very smart, smiling, the dishes are cleaned very quickly. Not once have I noticed a prejudiced attitude towards myself or that they treat me differently, worse than other guests. At lunch, of course, it's noisy in the restaurant, because. all hotel guests have lunch, and breakfast and dinner are quieter, because there are usually fewer people.
Animation. Every evening there is something interesting. Live music, competitions, circus performances, theme parties. I really liked everything I saw. During the day, there is always some kind of fun activity near the pool. Gymnastics, yoga, pilates, zumba, aqua aerobics. Children's animation every evening.
There is an a la carte restaurant with international cuisine. Everything is very tasty. We were, we liked it. In the bar on the pier there is a snack bar restaurant, we never tried anything, but there were always people there, Turkish cakes are baked there, and delicious Viennese waffles and ice cream by the children's pool.
In general, the rest was a success and the hotel was very pleasant. I would love to return to it. This is a place where you can have fun and really relax. Where you are truly welcome. Where everything is aimed at creating an atmosphere of a real All inclusive. I wish the hotel not to give up its positions, further prosperity and grateful guests. And we'll be back for sure!
Before leaving, I read different reviews, after some I had doubts about the correctness of the choice, because the hotel is not at all cheap and even with early booking it costs a lot of money, but when I arrived, I realized that I was worried for nothing. The hotel is awesome! And everyone here is very, very cool!
In the evening, performances and games for children and adults on the dance floor. My daughter loves minions, there was once a party about minions and there is such an incendiary song “I'm a banana”, so we still sing this song with the whole family. The animators are funny and know how to find an approach to children, even the most shy ones still come out to dance. The snack bar has very tasty french fries and pizza. The beer is only light, but tasty. I did not drink wine, my wife says that the wine is quite good. The beach is an amateur, but we turned out to be amateurs))) There is neither sand that climbs into swimming trunks, nor stones under our feet. You walk on a flat floor. Delicious pasties are made in a cafe on the beach and Turkish cakes. Ice cream - as much as you want (plombir and fruit ice), kvass is delicious. During rush hour, not everyone manages to find a place in the shade under an awning, but at lunchtime everyone disperses and you can gallop on the pier. There is a playground all made of wood and a gazebo for playing board games. In general, if you describe all the details of the rest, you get a whole book. And it is better not to read this book, but to live it yourself. If someone has not yet decided and thinks to go to Biarritz or not to go, I will say this: definitely go!
What I didn't like: strict time limits and crowding. The pools close early - it's up to you to go out for dinner in the evening or visit the pool, the latest of which is only open until 20:00. Although in the evening, before going to bed, when the heat subsided, swimming in the pool is the thing. But no - after 20:00 either sour beer with french fries, or watch animators perform on stage. And then the tales.
Children's cafes and pools are generally open until 18:00. Moreover, during the day there is also a break in the pools (during which they don’t do anything with them - they just don’t let them in). In addition - if you suddenly dare to go into the pool during a break - you will be kicked out with a loud whistle (if an adult is wildly outraged, then the child simply scares - you feel like walking in the "zone"! ).
In fact, every day, due to time constraints, turns into the everyday life of a pioneer camp. By the way, yes - there, too, consider "all inclusive" - breakfast, lunch, dinner, sleep, during breaks you are allowed to swim in a crowd under supervision and a whistle at the ready.
By food. I expected from the south in season fresh ripe vegetables and fruits in abundance. The vegetables were good and fresh. But fruit is a complete disaster. No variety. Hard unripe apples and plums, for which even in the St. Petersburg climate it would be a shame. Sometimes grapes (but only in the dining room), which immediately disperse. Watermelons - unripe and the same - in the dining room, and who had time. Outside of breakfast, lunch and dinner according to the schedule - do not expect fruits in general except for unripe plums and apples! It was really shocking. In the children's cafe, constant queues await you, menu items ending in the first hours and an employee rushing around at the distribution, driving the children away from the window.
Those. it seems like everything declared on "all inclusive" is - but not always, on a strict schedule, with queues.
The beach is also a complete disaster. A high podium with sunbeds and entry along the ladder into the sea with a depth starting from 2 meters at once. Those. do not stand in the sea and do not lie down on the bank. And for children, this is generally not suitable at all - they are not interested there and simply dangerous.
Total. Recreation for children is excellent. For adults - mediocre. More precisely, even so - there is no rest, but constant action, attempts to fit into the routine and crowding in all places. More suitable for those who are tired of silence, tranquility and splendor and want to feel like a schoolboy in the camp again. Well, I think, definitely not for this money. With such a turnover and the number of people, it’s really something, but it was possible at least to arrange the supply of fruits and give the opportunity to use cafes and pools not until 18:00, without interruptions, queues and whistles. Well, or at least halve the number of seats to make it more free.
After full payment of the reservation and entering the territory, you will be greeted by dust, the sounds of a grinder and workers from Central Asia in dirty work clothes. Their views will accompany you throughout the rest (photo is attached), however, as well as the sounds of a perforator from 8 am to 10 pm.
All the fun began on the third day of vacation. A watch was stolen from the room. After the discovery of the loss, they immediately reported to the reception, but there were no actions for 12 hours. Everyone smiles sweetly and pretends that nothing happened. After that, it was customary to write an application addressed to the head (I am attaching a photo), but after that there were no actions, only grins, not silly excuses, and accusations that there were actually no hours and I came up with it all.
After calling the police, writing a statement and carrying out the necessary procedures by the police officers (I express my deep gratitude and respect to the police officers, they are the only people who work and respect the vacationers in all of Gelendzhik), the staff of the 4-star Alean Family Resort & SPA Biarritz hotel continued to pretend that nothing happened.
On the last day of rest, a call came from the police, they told me that the watch was found, I went to the reception and asked where my watch was, and the guest relations officer pretended not to know that the watch was found. The police were called and the clock was handed over.
At the same time, the head of the former Pine Grove handed over the clock with the words - Rejoice that you were found.
I got the impression that the head of this "institution" condones theft, rudeness, indifference and disrespect.
Many thanks to the hotel for our great holiday!
Elena!