Mersoy Exclusive Hotel 4*– Reviews

28
Rating 5.510
based on
28 reviews
№88 in the hotel rating Marmaris
4.5 Rooms
6.0 Service
5.1 Cleanliness
4.5 Food
7.1 Amenities
The hotel is located in Marmaris. Youth accommodation option on one of the central streets of the village of Icmeler. The hotel has 2 main blocks of 4 floors each. Each block has an elevator. Blocks A and B are on the main street. Built in 1995. Year of renovation: 2019. Suitable for a romantic, family vacation.More →
аватар Podorojnitsa
 •  traveled 1 year ago
Rating 7.0
We arrived around 3:00 pm and were seated immediately. The hotel does not pull on 4 stars at all, the territory is not large and everything is in a state of despondency. Friendly staff in the restaurant, although the food is monotonous. Any drinks from morning to 24:00. The rooms were not cleaned daily, towels and linen were changed, that's all. … More ▾ We arrived around 3:00 pm and were seated immediately. The hotel does not pull on 4 stars at all, the territory is not large and everything is in a state of despondency. Friendly staff in the restaurant, although the food is monotonous. Any drinks from morning to 24:00. The rooms were not cleaned daily, towels and linen were changed, that's all. Our room was small, as far as we understood there are no large rooms. It seems there was animation (who needs it), we don't.
The reception and the hotel guide rudely extort money for everything they can! Disgusting! I didn’t even want to look at these people passing by! Two minutes walk to the beach. Barkers run along the beach to the leather store and the hammam at the hotel - they were not satisfied with both! Don't waste your time and money on this!
Wi-Fi in hotels works well only near the reception. Excursions were taken at the local agency Insu, you can find it if you walk along the embankment to the monument to the fish, turn near it deep into the village and after 50 meters there will be this agency.
The address and phone numbers of the agency can also be found in Yandex maps. ru and Mars. ru. Satisfied with prices and service! Recommended!
Icmeler itself - the village is located in a bay, surrounded by mountains on all sides, a lot of palm trees, very beautiful nature, I think it’s worth coming just for this. You can go to Marmaris, on a minibus that goes to Marmaris, you can sit right next to the hotel, crossing the road, passage 10T. L. But personally I liked Icmeler more.
аватар tataz0r
 •  traveled 2 years ago
Rating 1.0
Mersoy exclusive aqua hotel, should be renamed MERZOY! because throughout the rest you will think "what an abomination!? ". It is not clear what kind of 4 stars we are talking about, we have never even seen such triples !! We arrived at the hotel on 17.08. 2022 in the late-late night. The check-in was very fast, because there was no one else besides us. … More ▾ Mersoy exclusive aqua hotel, should be renamed MERZOY! because throughout the rest you will think "what an abomination!? ". It is not clear what kind of 4 stars we are talking about, we have never even seen such triples !!
We arrived at the hotel on 17.08. 2022 in the late-late night. The check-in was very fast, because there was no one else besides us. We ordered a standard room because at the time of purchase there were no more family rooms left. In the description, everything was quite normal, for an older child (8 years) an extra bed, for a baby (3 months) a crib. When we entered the room, we were stunned, the older one was given an old folding bed, the younger one was not given anything, it’s good that we had a stroller, the child slept in it, but the room was so tiny that after the stroller drove in, it became impossible to move around in it.
When we started to pack, we saw that the bed linen was dirty, there was earth and some stains on it.
The husband went to the reception and explained the situation, he was promised to come up and figure it out, what do you think happened next? But nothing. They scored on us and for all 8 nights of rest they didn’t change it for us, not once! In a 4 star hotel they don't change linen!!!!!
We went to this hotel because of the beautiful slides, so that the eldest daughter could ride while we babysit the youngest, but there are no slides: ) we were told "oh ah, there are no pictures of the old slides. " Well, the photo of the hotel is a separate conversation, the building, which depicts only 18+, i. e. we went to one hotel, but ended up in a completely different one, we have children, we can live in a city, we will be fine.
Of course, we wanted to change the hotel, we called about this issue, but we were told that the money for this hotel would not be returned to us. We decided to stay, paying for 2 hotels is already too much.
First about the pros.
The air conditioner works well, it cools the room normally, but it rattles like an old Minsk refrigerator in the village of my grandmother, who knows what I mean - he understands that you can only sleep to these sounds when you are deaf. Every dinner fries and drinks for adults in glass, not plastic. This is where the pluses end. The windows of the room overlooked the street, where the bar is located, in which, until the morning, tusa-dzhusa, music yells, spotlights shine into the room, an excellent building for families with children. Several guests by night were getting drunk, slamming doors, knocking like crazy, yelling and cursing.
Entering the room is a quest, the doors are opened with the help of a card key, but it works 1 time out of 5, and all this time the siren howls, not everyone can press the door handle either, you have to pull it, press it, shake it ...
Mostly locals and Germans rest in the hotel, so the staff does not know Russian, of course, we managed in English, but in the description of the hotel we were promised Russian-speaking head waiters.
Turks darkness! Moreover, so many women in religious clothes bathe in the pool, as for me it is unhygienic ...
There is some kind of paddling pool in the pool, there are a lot of people, everyone is screaming furiously ...sunbeds near the pool are occupied from 7:30-8 in the morning, after breakfast everything is already taken.
The sea, of course, is wonderful, the sun is gentle, the mountains are beautiful, but to get to the beach you need to move along a tiny sidewalk and cross the road, cars and bikes don’t let people pass anywhere, so don’t even think about hoping for a pedestrian crossing. Everything is paid on the beach, so prepare 100 lira for 2 sunbeds and an umbrella.
In general, this hotel is some kind of queue stimulator. If you want to feel like a Soviet person with coupons in queues, you are here.
If there are no queues at breakfast + -, then for lunch and dinner they are occupied 20 minutes before the start. But don’t flatter yourself about breakfast either, if you come closer to the end you won’t get everything, so I was left without fried eggs 2 times.
The food is disgusting! It's kind of greasy, pigs even eat better ...Rotten apples, unsweetened watermelons, green peaches. Vegetables are just the bottom! Five is even better. Meat dishes have the same taste and smell, disgusting! For lunch, leftovers from breakfast, for dinner from lunch ...the logic, I think, is clear.
There seems to be a choice in the bar, but there doesn’t seem to be one ...3 cocktails differ only in color, beer to taste with water, dry wine is more or less tolerable, coffee too ...
A couple of times they had almost nothing, one by one she called the drinks, and the bartender shrugged. In the evening, by the way, there is also a queue at the bar.
The tables are very dirty, the sunbeds too, it is better not to consider the bottom of the pool, there is mud there. I just keep silent about plates and cutlery, it discourages any desire to eat ...
and again the only thing you think about is unsanitary conditions.
In the common toilets, again, there are queues, there is no soap, the toilets are flushed every other time.
Our room was on the second floor, the elevator didn't work 3 times in 8 days! There are no ramps to the floors, a very "excellent" children's building, with a stroller it's chic to drag up the stairs.
WiFi is terrible, catches badly, periodically cuts off completely. There is no animation, in general, the children's room does not work, just someone is sleeping there ...
Have you ever dreamed of returning from vacation as soon as possible? That's what we dreamed of! The city is wonderful, however, we really want to return to Icmeler, but we will bypass the Mersoy hotel!
I am writing with the desire to warn people against wasted money and ruined vacations. I hope that the tour operators will stop lying to people and hire "clerks" who will praise this under-hotel.

The tour was purchased from Sun and fun (former tui), through the travelata website, for 160k. R
это должна была быть детская комната это должна была быть детская комната это должна была быть детская комната скушай деточка яблочко
аватар anya105
 •  traveled 4 years ago
Rating 7.0
We stopped at the hotel at night, at the reception at this time there is no Russian-speaking staff. Settled calmly, that's just the room was very small and old. We were driving on fortune, so we were looking for pluses in everything. In the morning, looking at the hotel, we realized that everything was even very good. … More ▾ We stopped at the hotel at night, at the reception at this time there is no Russian-speaking staff. Settled calmly, that's just the room was very small and old. We were driving on fortune, so we were looking for pluses in everything.
In the morning, looking at the hotel, we realized that everything was even very good. They asked to be moved to another room and already at 14:00 they did it. The rooms in the first building are cozy, after renovation. Cleaned every day, towels changed.
The hotel has a small area, delicious and varied food, friendly staff. Alcohol is a small selection, the quality is not bad. There is good wi-fi, which pulls even in some rooms. The only thing is that there are no slides, as in the photo.
This hotel, across the road, has another building. He is 18+. There is a large swimming pool and you can use it. The staff does not cover this, but if you ask, they will confirm.
The hotel says they don't have their own beach, but when we walked along the promenade, a guy called us somewhere on the 3rd call and said that this was our beach. Never took money from us.
In general, the hotel is not bad, it’s worth going for little money, by minibus not far from Marmaris, you can also get there by water taxi.
аватар star35
There are no slides in the hotel! Photos are not relevant! The building with slides was either sold or closed. Otherwise, a good hotel, excellent service, food is normal, the sea is close. Of the minuses - there is almost no territory at all, there is no beach, and there are no air conditioners in the dining room, and there are very weak conders at the reception and in the lobby. … More ▾ There are no slides in the hotel! Photos are not relevant! The building with slides was either sold or closed. Otherwise, a good hotel, excellent service, food is normal, the sea is close. Of the minuses - there is almost no territory at all, there is no beach, and there are no air conditioners in the dining room, and there are very weak conders at the reception and in the lobby.
аватар kreatorse
 •  traveled 5 years ago
Rating 9.0
We chose this hotel as it is located in the center of Icmeler and not far from Marmaris. The hotel itself is a little old, but it's bearable. They settled us in a semi-basement room and at first it upset us, but since we practically didn’t hang out in it (it was impossible to change it, the whole hotel was full of life), we put up and got used to it from time to time))) There is a cool pool with slides where we spent our time. … More ▾ We chose this hotel as it is located in the center of Icmeler and not far from Marmaris. The hotel itself is a little old, but it's bearable.
They settled us in a semi-basement room and at first it upset us, but since we practically didn’t hang out in it (it was impossible to change it, the whole hotel was full of life), we put up and got used to it from time to time)))
There is a cool pool with slides where we spent our time.
Pretty good food, they even gave red fish and shrimp pasta. The hotel staff is friendly and helped us almost always.
In general, the rest was satisfied.
аватар JUlija941233
 •  traveled 6 years ago
Rating 10.0
I read the reviews before leaving and was a bit disappointed. But, to our happiness, the reviews were not confirmed. We had a great rest. We liked everything. Settled in quickly. The room is small but clean. Often there are problems with plumbing, but this time everything worked and there was no smell. The room was cleaned every day, towels changed on request. … More ▾ I read the reviews before leaving and was a bit disappointed. But, to our happiness, the reviews were not confirmed. We had a great rest. We liked everything. Settled in quickly. The room is small but clean. Often there are problems with plumbing, but this time everything worked and there was no smell. The room was cleaned every day, towels changed on request. The food was good for us. We are not very picky about food, we always found something tasty. There was meat, fish and chicken, fruits and desserts. The hotel area is small, but there is where to relax. There is a swimming pool with slides, where children constantly rushed about. I really liked nature. The sea, the mountains and everywhere is green. It's a bit of a walk to the beach, but we enjoyed it. We were not interested in animation, because we did not need it. But we went from our tour operator on an excursion to about. Rhodes. I recommend to everyone. Beautiful island. So, despite the reviews, we were satisfied with the holiday. I am ready to recommend this hotel to my friends.
аватар JUlija517631
 •  traveled 6 years ago
Rating 10.0
I read the reviews before leaving and was a bit disappointed. But, to our happiness, the reviews were not confirmed. We had a great rest. We liked everything. Settled in quickly. The room is small but clean. Often there are problems with plumbing, but this time everything worked and there was no smell. The room was cleaned every day, towels changed on request. … More ▾ I read the reviews before leaving and was a bit disappointed. But, to our happiness, the reviews were not confirmed. We had a great rest. We liked everything. Settled in quickly. The room is small but clean. Often there are problems with plumbing, but this time everything worked and there was no smell. The room was cleaned every day, towels changed on request. The food was good for us. We are not very picky about food, we always found something tasty. There was meat, fish and chicken, fruits and desserts. The hotel area is small, but there is where to relax. There is a swimming pool with slides, where children constantly rushed about. I really liked nature. The sea, the mountains and everywhere is green. It's a bit of a walk to the beach, but we enjoyed it. We were not interested in animation, because we did not need it. But we went from our tour operator on an excursion to about. Rhodes. I recommend to everyone. Beautiful island. So, despite the reviews, we were satisfied with the holiday. I am ready to recommend this hotel to my friends.
аватар Ynina118
 •  traveled 6 years ago
Rating 5.0
This hotel is not worth your money and your time! I don’t understand on the basis of what and who assigned him 4 *, a maximum of 2 !!! When choosing a hotel, we understood that the option was budgetary and we didn’t expect any miracles, but we also didn’t expect such a careless attitude from the staff and the hotel guide, such bad rooms, such unsanitary conditions (huge cockroaches slowly crawl around the dining room and no one is in a hurry to kill them ), here the staff wants to first get a tip and only then be friendly with you, and not vice versa. … More ▾ This hotel is not worth your money and your time! I don’t understand on the basis of what and who assigned him 4 *, a maximum of 2 !!!
When choosing a hotel, we understood that the option was budgetary and we didn’t expect any miracles, but we also didn’t expect such a careless attitude from the staff and the hotel guide, such bad rooms, such unsanitary conditions (huge cockroaches slowly crawl around the dining room and no one is in a hurry to kill them ), here the staff wants to first get a tip and only then be friendly with you, and not vice versa... the only one I can mention is a Russian-speaking tall guy from the reception, unfortunately I don’t know his name (smiling, sympathetic, always ready to help). Our vacation was saved only by gorgeous nature, the purest sea, beautiful mountains and fresh air, they tried to stay at the hotel to a minimum, because being there the mood spoiled automatically, in recent days they even stopped going to the hotel dining room, ate at local cafes.
Bottom line: do not save on yourself, it is better to overpay a little and relax in comfort.
P. S. This is not the first time in Turkey, we rested in different cities and different hotels, there were 3 * and 4 * and 5 *, so there is something to compare, based on this, it can be said for sure that this is the worst hotel ??????? ?
аватар Olga-2405
We rested in July 2018. The rooms are simple but comfortable enough. The food was good, varied, always a choice of several dishes. The rooms were cleaned regularly. The animators tried their best and arranged interesting events. The sea is very clean and transparent. several times we watched the turtles, they swam to the very shore. … More ▾ We rested in July 2018. The rooms are simple but comfortable enough. The food was good, varied, always a choice of several dishes. The rooms were cleaned regularly. The animators tried their best and arranged interesting events. The sea is very clean and transparent. several times we watched the turtles, they swam to the very shore. We went on many excursions. Various sea excursions with swimming and visiting historical places, karting, even sailing on a yacht in the open sea. Excursions are interesting and quite inexpensive if taken from locals. There has never been a problem or dissatisfaction.
Separately, I want to say about massage: in the SPA complex at the hotel, professionals work. Excellent medical massage.
In general, I have never regretted that I came to this hotel. .
аватар botina5_o
 •  traveled 6 years ago
Rating 7.0
In early July, my husband and I decided to visit Turkey. There was catastrophically no time to choose hotels, and there were problems with places in hotels, because. we contacted the travel agency (ZaPutevkoy. ru, office near Rybatskoye metro station) the day before departure. The manager recommended the Mersoy Exclusive Aqwa Resort in the village of Icmeler near Marmaris. … More ▾ In early July, my husband and I decided to visit Turkey. There was catastrophically no time to choose hotels, and there were problems with places in hotels, because. we contacted the travel agency (ZaPutevkoy. ru, office near Rybatskoye metro station) the day before departure.
The manager recommended the Mersoy Exclusive Aqwa Resort in the village of Icmeler near Marmaris.
The holiday was very impressive. The hotel has friendly staff, everyone smiles, you will not hear a single rude word.
The hotel has 3 swimming pools, one of them with slides.
Outdoor dining area. The choice of dishes is varied: meat, fish, cheeses, delicious fresh herbs, sweets, fruits, drinks.
There were also snacks between lunch and dinner.
Walk 5-7 minutes to the sea. The sea is clean, the beach is sandy.
And walking around the village itself in the evening is a pleasure. The village is clean, everything is illuminated by lights, there are a lot of bars and cafes.
Next year we will definitely return to Icmeler.
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avatar ika1102
7 years ago  •  3 subscribers 2 answers
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Отель расположен в Мармарисе. Молодежный вариант размещения на одной из центральных улиц поселка Ичмелер. В отеле 2 основных блока по 4 этажа в каждом. В каждом блоке есть лифт. Блоки A и B находятся на главной улице. Построен в 1995 г. Год реновации: 2019. Подойдет для романтического, семейного отдыха.

Location Аэропорт Даламан в 95 км.
Description of the beach В 150 метрах от отеля. Пляж песчаный с мелкой галькой. Матрацы, пляжные полотенца платно.
  • 3rd and beyond
  • city ​​beach
  • sand beach
  • beach towels
In a hotel

Интернет-кафе платно, Wi-Fi на всей территории отеля, услуги фотографа.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • car rental
  • elevator
  • laundry
  • hairdresser/beauty salon
  • currency exchange
For kids Детская анимация, мини-клуб (4-10 лет), детские секции в бассейнах, водные горки для детей, игровой салон.
  • children's swimming pool
  • kids club
  • children's chairs in the restaurant
Entertainment and sports Дартс, бочча, массаж платно (в отеле-партнере, 16+), мини-гольф платно.
  • sauna/bath/hammam
  • table tennis  FREE 
  • water activities
  • animation
Description of rooms

В отеле 86 номеров (10 семейных номеров, 76 стандартных номеров).

In the rooms

Кондиционер, TV, мини-бар (пустой), фен, сейф (платный), балкон, Wi-Fi, чайник.

  • bath / shower
  • hair dryer
  •  FREE 
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone $
  • internet wi-fi  FREE 
  • balcony/terrace
The address İçmele Mah. Kayabal cad. No: 74 Marmaris Turkey
Phones: +90 252 455 3582
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.