Хороший отель, но есть нюансы Good hotel, but there are nuances

I don’t understand those tourists who write about problems with the flight, tour operator, etc. in the review about the hotel. - this does not apply to the hotel, carefully read reviews about tour operators and agencies where you buy tickets.
We flew from Natalie Tours, we really liked it, the tour operator and the hotel were advised by the Unitours travel agency.
We liked the hotel, very nice pleasant area with swimming pools. I rested with my sister and nephew, he spent a lot of time with other children near one pool, we - near another (with water from the ocean).
It is worth noting the food - very high quality for 5+, always a wide variety of meat and fruit dishes.
The room was given an old one, but I think that all the rooms there are in approximately the same condition, so they didn’t swear and ask for another one. The room has everything, but it would be nice to update it.
And as a piece of advice to the hotel - invite more attendants, the service will improve.
From the excursions we visited Jungle Park and on a boat trip, I can recommend it.