Самый ужасный отель в Санта-Сусанне Worst hotel in Santa Susanna

We went to rest in four - 2 young couples. We were sent by "Natalie Tours" on Fortuna. We arrived at the hotel at 21.00 and were simply stunned with horror. In the lobby there are a couple of old sofas, a TV and a reception, by the way, they speak Russian at the reception 3 times a week in the morning)))) Of course, they settled us quickly, because they arrived almost at night, those who arrive in the morning are less lucky - they are waiting 4-5 hours on those same sofas. The room was dark - a bedside table with a mirror, a broken-down closet, torn curtains, two composite beds on wheels: when you lie down on the bed, it drives off !!! ! In the bathroom, only towels were clean; the bath was leaking, the curtain on the bathroom was half as small as it should be - as a result, the water from the shower poured onto the floor and a huge puddle formed; the toilet was old and broken constantly murmuring. The furnished balcony, which is written about on the websites, is a separate song - in our room it was still normal: there was a plastic table and two chairs, but there was a catastrophic lack of space, and friends generally have one chair and that's it! Restaurant: the food is disgusting, for all ten days we ate two times normally, for breakfast only french fries and a couple of soy sausages, pasta salads and vegetables. For lunch, dry meat of an unknown breed of poultry, and sausage, which was left from breakfast, only it was poured over with sauce and served as a hot dish. Dinner along the same lines. In general, we ate in neighboring cafes (((There is no refrigerator in the room and there is no rental at the reception either, as well as free ice at the bar. Ice was bought in stores for 1.5 euros per bag. days The only plus is the beach, although it is not much further from the second line - 20-30 meters. Separately, about Natalie Tours: in response to our indignation at the hotel and requests to overpower us in another hotel that went along Fortuna (and they were many times better than Los Pinos, although also C grades), we were told that there were no places in hotels, but for an additional fee of 600 euros ( at the cost of a ticket 1300 euros) we will find something for you. Although when we went ourselves to find out the availability of places in other hotels - there were enough of them. Conclusion: I do not recommend either the hotel or Natalie Tours. It's better to go to neighboring Aqua or Florida.