Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
8.0
Cleanliness:
8.0
Food:
9.0
Amenities:
8.0
The hotel is more than 17 years old, when the hotel was opened in 2004, it was part of the InterContinental hotel chain, after 8 years the hotel entered the German SENTIDO hotel chain.
This is a place where you definitely want to come back!
I stayed at this hotel with my family (my son is 7 years old).
1. Meeting, settling and work of the reception - score 9 (on a 10 point scale):
The friendly staff at the reception arranged everything quickly, the luggage was delivered directly to the room, a quick response to problem situations and their prompt solution. Russian/Ukrainian is not very good, English is very good.
2. Standard room (all rooms with terraces / balconies) - rating by number 7 (on a scale of 10):
We had a standard room on the ground floor overlooking the hotel grounds. The room has two single beds (one and a half) separately, but they could be moved if desired, we did not do this. The room itself is spacious, everything you need is there (hairdryer, kettle, minibar, air conditioning) wardrobes, bedside tables, chairs.
Recommendations for the room: check all the equipment for its operation; hair dryer, kettle, minibar, air conditioning - be sure to do this when you check in. The hair dryer was changed in our room and the minibar was repaired. The air conditioner is noisy - especially in LOW mode. In the closet with hangers, check all the hangers as they come across broken and loose with protruding nails (be careful not to ruin clothes). Recommendations for choosing a room if you are with children under 7+ years old, then it is advisable to choose the first floor, where the terrace overlooks a soft beautiful green lawn, which is very pleasant to walk, run and even lie down, if children over 8 years old we recommend taking higher floors. Regarding the view of the sea or the garden - yes, with a view of the sea it makes sense if the floor is not the first!
There are few sockets in the room, we took an extension cord for 3 (sockets), so if there are a lot of gadgets, we recommend taking a tee or an extension cord with at least 3 sockets.
3.
The cleanliness of the room is 8 (on a scale of 10): at our request, the tulle was replaced with a clean one.
4. Room cleaning - rating 9 (on a scale of 10): daily, with a change of towels and swans on the bed))).
5. The main building of the hotel: - score 10 (on a scale of 10):
This is fantastic, this is a music hall, a gallery and a museum in which spending time is a pleasure, a lot of different paintings and statues, frescoes, wall paintings and much more, every day you meet and see constantly something new and new.
In the evenings, the pianist Elena plays wonderful music, special thanks to her for such a pleasure from her performance of various compositions. My wife and I are still impressed.
There is a club for 16+, where you can relax watching football or play billiards on comfortable sofas (American 2 tables).
SPA (children are asked not to take with them to this area) - not visited (((there is a heated pool in the spa area, very calm lounge music plays, a place for complete relaxation.
In the main building you will also find shops (on the 1st and 2nd floors) and an excellent beauty salon on the 2nd floor, I was satisfied with my haircut there.
6. Nutrition - score 9 points (on a 10 point scale):
Cafe Stella is the main restaurant where breakfast, lunch and dinner are served. The variety in food is sufficient. The hotel also provides 4 visits to LaCarte in different restaurants around the territory with different cuisines (Asian (spicy food), Italian (delicious desserts) and others). Registration on LaCarte in the Business Center - you need to sign up in advance, preferably immediately upon arrival.
7. The territory of the hotel - score 9 (on a 10 point scale):
Well maintained, clean area. Lawns are watered and mowed daily. The grass on the lawns is very soft and pleasant, walking on it is a pleasure.
On the territory there are swimming pools with children's inflatable ships and slides, there are separate inflatable slides with a pool. The territory is very large for parents with small children, there is where to walk with a stroller. There is also a playground and a kids club, in which a very nice, sweet, child-friendly girl spends interesting time / classes with children.
In some places the territory of the hotel is poorly maintained and requires renovation and repair (benches, alleys, lanterns).
8. Internet Wi-Fi - 4 (on a scale of 10): Internet only name. Buy Orange or Vodafone cards right away (be sure to check the number of Gigabytes purchased) approximately for watching youtube, videos, movies, online games, sending photos, videos to loved ones, video calls via WhatsApp / Viber - we spent 25 gigabytes in 10 days. This is for understanding.
It is very convenient if you have at least one Android device with the ability to turn on an access point, you can distribute it to your other gadgets and thus buy only one SIM card with Internet for the whole family. Regarding the Internet in a 5 * hotel, I don’t understand why it’s impossible to make good high-quality Internet even for money - the demand would be enormous ????
9. Hotel beach - rating 8 (on a scale of 10):
Cool spacious sandy beach with free-standing sunbeds with mattresses and wicker umbrellas and fencing. The location of each (2.3, 4-seater) place separately from each other and at a distance. The entrance to the sea is gently sloping sandy. The first line of the beach is already occupied by tourists from 7:00, but this is not a problem, since both the second and third lines are located very comfortably. The disadvantage is a lot of broken sun loungers that need to be repaired.
On the right side of the beach, where there is a wasteland from 6:00 to 7:30, you can walk and see how the turtles swim, it's beautiful.
If you want to snorkel, this is not the place for you. There are no fish.
10. Service in restaurants and bars - score 8 (on a scale of 10):
The service is good, you are always greeted with a smile and friendliness. There are unpleasant moments in a hurry when preparing drinks, they can put lemon, mint in your glass with your hands after cleaning the table or something else, and then you don’t wash your hands or change gloves. But you could always change this drink.
11. Entertainment and animation - score 9 (on a 10 point scale):
The animations / show programs are very interesting - we and the child liked it, on the beach and on the territory they are constantly lured to various entertainments, both for children and adults (darts, volleyball, aqua aerobics, stretching and other sports).
Well done animators, they try to dilute your day, cheer you up and conduct a variety of activities in an exciting, interesting and most importantly fun way.
12. Paid entertainment - score 7 points (on a 10 point scale):
On the beach itself there is an AQUA CENTER at the hotel (a yacht trip, fishing, excursions, quad bikes, etc. ) prices are offered at the hotel in the AQUA CENTER.
A walk on a boat (yacht) takes almost twice as much per person than neighboring similar yachts 500 meters along the beach walk, learned about this from other families who did not buy at the hotel and shared information. We ourselves bought a boat trip at the hotel, because we still didn’t know that it could be 2 times cheaper, but to be honest, I don’t regret the money spent, we were very satisfied!
Two words about the yacht (the yacht is new with a glass bottom, where you can see corals, fish, stingrays and other fauna) about the program of the walk: a big plus is that you are taken right on this beach and you don’t need to go anywhere with a guide by bus, etc. . , first stop snorkeling, see corals and fish, second stop fishing on a fishing line, third stop deserted white beach for swimming and relaxing, lunch fried fish (very tasty cooked), rice, vegetables, sauce, bread, fruits (melon, watermelon). On a boat trip, if a company gathers, bargain or negotiate with neighboring yachts if they don’t want to give in.
You can also order a quad bike ride, both in the mountains and along the sea, cheaper than with a guide.
A camel, a horse, a donkey - well, this is space, they want 15 dollars for an hour of walking, you tell me who will ride a camel for 1 hour? If they did 15-20 minutes for 5 dollars, they would constantly have demand.
Personally, with me, three families wanted to ride their child, but when they heard $ 15, they immediately refused.
Separately, I want to note that they constantly walk along the beach and offer different types of services at the hotel and nearby (massage, beauty salon, diving, kite surfing, wind surfing, photo session).
Separately, I want to thank the pianist Elena, who with her music adorned the time spent in this beautiful hotel.
So let me summarize my assessment of the hotel and the time spent in it:
My overall rating for this hotel is 8.1.
This is a place where you definitely want to come back!
I stayed at this hotel with my family (my son is 7 years old).
1. Meeting, settling and work of the reception - score 9 (on a 10 point scale):
The friendly staff at the reception arranged everything quickly, the luggage was delivered directly to the room, a quick response to problem situations and their prompt solution. Russian/Ukrainian is not very good, English is very good.
2. Standard room (all rooms with terraces / balconies) - rating by number 7 (on a scale of 10):
We had a standard room on the ground floor overlooking the hotel grounds. The room has two single beds (one and a half) separately, but they could be moved if desired, we did not do this. The room itself is spacious, everything you need is there (hairdryer, kettle, minibar, air conditioning) wardrobes, bedside tables, chairs.
Recommendations for the room: check all the equipment for its operation; hair dryer, kettle, minibar, air conditioning - be sure to do this when you check in. The hair dryer was changed in our room and the minibar was repaired. The air conditioner is noisy - especially in LOW mode. In the closet with hangers, check all the hangers as they come across broken and loose with protruding nails (be careful not to ruin clothes). Recommendations for choosing a room if you are with children under 7+ years old, then it is advisable to choose the first floor, where the terrace overlooks a soft beautiful green lawn, which is very pleasant to walk, run and even lie down, if children over 8 years old we recommend taking higher floors. Regarding the view of the sea or the garden - yes, with a view of the sea it makes sense if the floor is not the first!
There are few sockets in the room, we took an extension cord for 3 (sockets), so if there are a lot of gadgets, we recommend taking a tee or an extension cord with at least 3 sockets.
3.
The cleanliness of the room is 8 (on a scale of 10): at our request, the tulle was replaced with a clean one.
4. Room cleaning - rating 9 (on a scale of 10): daily, with a change of towels and swans on the bed))).
5. The main building of the hotel: - score 10 (on a scale of 10):
This is fantastic, this is a music hall, a gallery and a museum in which spending time is a pleasure, a lot of different paintings and statues, frescoes, wall paintings and much more, every day you meet and see constantly something new and new.
In the evenings, the pianist Elena plays wonderful music, special thanks to her for such a pleasure from her performance of various compositions. My wife and I are still impressed.
There is a club for 16+, where you can relax watching football or play billiards on comfortable sofas (American 2 tables).
SPA (children are asked not to take with them to this area) - not visited (((there is a heated pool in the spa area, very calm lounge music plays, a place for complete relaxation.
In the main building you will also find shops (on the 1st and 2nd floors) and an excellent beauty salon on the 2nd floor, I was satisfied with my haircut there.
6. Nutrition - score 9 points (on a 10 point scale):
Cafe Stella is the main restaurant where breakfast, lunch and dinner are served. The variety in food is sufficient. The hotel also provides 4 visits to LaCarte in different restaurants around the territory with different cuisines (Asian (spicy food), Italian (delicious desserts) and others). Registration on LaCarte in the Business Center - you need to sign up in advance, preferably immediately upon arrival.
7. The territory of the hotel - score 9 (on a 10 point scale):
Well maintained, clean area. Lawns are watered and mowed daily. The grass on the lawns is very soft and pleasant, walking on it is a pleasure.
On the territory there are swimming pools with children's inflatable ships and slides, there are separate inflatable slides with a pool. The territory is very large for parents with small children, there is where to walk with a stroller. There is also a playground and a kids club, in which a very nice, sweet, child-friendly girl spends interesting time / classes with children.
In some places the territory of the hotel is poorly maintained and requires renovation and repair (benches, alleys, lanterns).
8. Internet Wi-Fi - 4 (on a scale of 10): Internet only name. Buy Orange or Vodafone cards right away (be sure to check the number of Gigabytes purchased) approximately for watching youtube, videos, movies, online games, sending photos, videos to loved ones, video calls via WhatsApp / Viber - we spent 25 gigabytes in 10 days. This is for understanding.
It is very convenient if you have at least one Android device with the ability to turn on an access point, you can distribute it to your other gadgets and thus buy only one SIM card with Internet for the whole family. Regarding the Internet in a 5 * hotel, I don’t understand why it’s impossible to make good high-quality Internet even for money - the demand would be enormous ????
9. Hotel beach - rating 8 (on a scale of 10):
Cool spacious sandy beach with free-standing sunbeds with mattresses and wicker umbrellas and fencing. The location of each (2.3, 4-seater) place separately from each other and at a distance. The entrance to the sea is gently sloping sandy. The first line of the beach is already occupied by tourists from 7:00, but this is not a problem, since both the second and third lines are located very comfortably. The disadvantage is a lot of broken sun loungers that need to be repaired.
On the right side of the beach, where there is a wasteland from 6:00 to 7:30, you can walk and see how the turtles swim, it's beautiful.
If you want to snorkel, this is not the place for you. There are no fish.
10. Service in restaurants and bars - score 8 (on a scale of 10):
The service is good, you are always greeted with a smile and friendliness. There are unpleasant moments in a hurry when preparing drinks, they can put lemon, mint in your glass with your hands after cleaning the table or something else, and then you don’t wash your hands or change gloves. But you could always change this drink.
11. Entertainment and animation - score 9 (on a 10 point scale):
The animations / show programs are very interesting - we and the child liked it, on the beach and on the territory they are constantly lured to various entertainments, both for children and adults (darts, volleyball, aqua aerobics, stretching and other sports).
Well done animators, they try to dilute your day, cheer you up and conduct a variety of activities in an exciting, interesting and most importantly fun way.
12. Paid entertainment - score 7 points (on a 10 point scale):
On the beach itself there is an AQUA CENTER at the hotel (a yacht trip, fishing, excursions, quad bikes, etc. ) prices are offered at the hotel in the AQUA CENTER.
A walk on a boat (yacht) takes almost twice as much per person than neighboring similar yachts 500 meters along the beach walk, learned about this from other families who did not buy at the hotel and shared information. We ourselves bought a boat trip at the hotel, because we still didn’t know that it could be 2 times cheaper, but to be honest, I don’t regret the money spent, we were very satisfied!
Two words about the yacht (the yacht is new with a glass bottom, where you can see corals, fish, stingrays and other fauna) about the program of the walk: a big plus is that you are taken right on this beach and you don’t need to go anywhere with a guide by bus, etc. . , first stop snorkeling, see corals and fish, second stop fishing on a fishing line, third stop deserted white beach for swimming and relaxing, lunch fried fish (very tasty cooked), rice, vegetables, sauce, bread, fruits (melon, watermelon). On a boat trip, if a company gathers, bargain or negotiate with neighboring yachts if they don’t want to give in.
You can also order a quad bike ride, both in the mountains and along the sea, cheaper than with a guide.
A camel, a horse, a donkey - well, this is space, they want 15 dollars for an hour of walking, you tell me who will ride a camel for 1 hour? If they did 15-20 minutes for 5 dollars, they would constantly have demand.
Personally, with me, three families wanted to ride their child, but when they heard $ 15, they immediately refused.
Separately, I want to note that they constantly walk along the beach and offer different types of services at the hotel and nearby (massage, beauty salon, diving, kite surfing, wind surfing, photo session).
Separately, I want to thank the pianist Elena, who with her music adorned the time spent in this beautiful hotel.
So let me summarize my assessment of the hotel and the time spent in it:
My overall rating for this hotel is 8.1.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The hotel is good
- Great, quiet hotel with a large area and very tasty cuisine
- A wonderful hotel and conditions that can be safely put 9 out of 10
- It's fantastic, it's a music hall, a gallery and a museum
- Decent hotel
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