Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
4.0
Food:
7.0
Amenities:
5.0
The hotel was chosen based on positive reviews (and there were a lot of them at that time). And another important factor was the presence of heated pools (traveled with a child). I will say right away that the hotel did not live up to expectations. So, in order:
1. Territory: Clean, below everything is heaped and dense, at the top it is more comfortable. It is just beginning to be prepared for the high season (watered and combed). It will probably be green and beautiful, but later.
2. Rooms: The main building is a tin. The hotel is located under the mountain (main building 5 floors) and on the mountain (bungalows and private villas). In addition, vacationers at the Tropitel Waves Day and Night hotel go through our hotel to the beach, to the city and generally use the entire territory. We can't go to them. All residents of the villas, bungalows, Waves hotel go through the main building (they go to the 1st floor, go along the corridor to the elevator, go up to the 5th floor, go along the corridor to the exit). And so many times, around the clock and far from silent, but just the opposite, especially after night discos. Residents of the Waves are still driven from the main building to their hotel by a tractor (stylized as a steam locomotive, but it sounds like a tractor, especially when it goes uphill). There is no soundproofing in the rooms at all. From the street until two o'clock, a disco or the music of neighboring cafes yells (sliding windows), from the side of the corridor through the door you can hear voices, laughter and the bang of the elevator, announcing the arrival of the elevator on the floor (on the 5th floor you can hear when the elevator stops on the 1st floor). Some rooms overlook the dining room and restaurant next to the hotel (the smell of food, the noise of the hoods), some of the disco of our hotel on the 3rd floor (music and movement along the corridor from the elevator and back). There is a gap of 4-5 mm between the doorway and the door along the perimeter. At night, the light from the corridor replaces the night lamp. We went to the toilet without electricity. I liked the curtains (double, thick, not letting in light, though not washed), the beds (wide) and the mattresses on the beds (high, moderately tight, without depressions and bumps). I didn’t like the bathroom, on which glass was installed from the side of the bathroom to the ceiling (a la shower cabin) only 1/4 of the length from the side of the tap. It is impossible to wash and not splash on the floor, even if you sit on the tap. Such rooms are in the main building and in the bungalow (we changed the room with sooo much difficulty).
3. Dining room: Not a restaurant at all (Sovdepovskaya dining room, only distribution from two sides). Small, noisy, hot, not designed for so many vacationers. Even in the low season, the hallway in front of the dining room lined up with people wanting to eat and waiting for a free table. And the tables are so tight that there is no question of the coronavirus norm, and even it is not possible to sit down and stand up freely; tables are not wiped after previous eaters, but large food remains are simply brushed off, but as soon as you put down the appliance or go for sweets, everything is immediately removed from the table (from the half-eaten dish to all the appliances). You come with sweets, but there is nothing to eat it with. There are two ways out: either look for clean appliances (take it at the next table if / while there is no one there, i. e. steal for a while or eat with your hands). Another joke in this hotel: you can take tea only for breakfast, there is no tea for lunch and dinner (like Europe). There are all drinks (alcohol, yupi, coffee) but no tea. It's in the lobby bar on the first floor. Little quest: "How to eat a pie with tea? "
4. Food: varied and tasty. No matter what they write, but you can always eat delicious food. The breakfasts were generally delightful. Everyone has different tastes and requests, but the food was for every taste (and diet, and steamed, and baked, and fries, there is no only grill) And as always, BUT: the rule "who did not have time, he was late" often worked. e. there was not enough for everyone (strawberries, melons, duck, lamb's legs). There was a lot of food, but something was not enough and not designed for everyone. Maybe that's why there was a queue in front of the entrance to the dining room.
Drinks: all that we tried - rare rubbish (including tea, coffee). My husband occasionally drank bottled beer, we - water, tea.
Snacks: were present both on the beach and at the water park (drinks, buns, at 15-00 - ice cream from the cutter).
Beach: almost nearby, across the road (you won’t go in a swimsuit), sandy with a pontoon, special. shoes are not needed, small ones with densely stuck sun loungers (relatively new), BUT there are catastrophically not enough sun loungers for everyone, and there are many times fewer umbrellas (they are old, shabby and full of holes, they do not cover the shadow well and are dug in very rarely). In winter, getting sunburned is not a problem, but what will happen in the season? In addition, early in the morning, beach-boys lay out towels on deck chairs near the sea and in the shade, such as take places, and then sell them for $ 1 or place their fellow citizens on them.
Pools: There were 2 of 3 heated pools (near the main building and with slides near the bungalows). The heating was good 26-28*C, it seemed to us that the pool with slides was warmer. BUT with sun loungers the situation is like on the beach, and even worse with umbrellas. Finding a place in the shade is almost impossible. Need to take in the morning.
Towels are issued on the beach, at each pool (no need to wear), BUT they write down the room number, though from your words.
Service: the biggest OPA in the hotel. It is practically non-existent. Nowhere. Rewards don't work, chocolate doesn't work. Everyone takes it, smiles, promises to do it, but they do nothing, absolutely. When checking in (they gave us chocolates and a souvenir), they asked for a quiet room with any view - they gave it a "sea view" type and, in combination, a disco opposite the elevator on the 5th floor. We immediately went to change - there are no others, come tomorrow. The night was exhausted. Again no numbers. We turned to gestreleyshen, promised to help, but later. We came later with chocolate, come back later, we come even later - let's go tomorrow, there are no numbers. And people come and settle. I had to turn on the TANK and go ahead (demand the senior administrator, block the window at the reception and interfere with the settlement). And lo and behold, the number was found and even two to choose from. But for 3, both in the first and in the second version, they gave 2 single beds (there was also an option with 1 double bed). They absolutely do not want to put an extra place. We are tired of fighting and wasting our holidays on fuss. Fortunately, the child is small and we fit perfectly on a lorry. Everything in the room for 2 people. (water, towels, etc. ) Bathrobes and slippers on request (they asked for slippers, they brought bathrobes on the 2nd day, and slippers after 1000 reminders on the 4th). Slippers are good after a shower, the whole floor is in the water, and bathrobes are not needed in principle, we didn’t open them alone. And one in windy weather they took with them for a child (it is convenient to wrap it from head to toe after swimming). The room also smelled terribly of sewerage, it was washed, aired, sewerage and air conditioning were cleaned), the refrigerator did not work (we didn’t need it, we told the reception, but no one came, but we didn’t remind), the only outlet burned out , the card was constantly demagnetized (this is a joke of the whole hotel). Cleaning like in Egypt, the guy tried, we thanked him, but he took dirty towels, but didn’t add clean ones without reminders; I didn’t add tea, coffee, soap accessories, but we didn’t need to.
Population: Most of them are from Ukraine, also Kazakhstan and Belarus. By the end of the week, the Egyptians "came in large numbers". Almost all the staff speaks and understands Russian (who is better, who is worse, but with the help of mini-English and Russian it is not a problem to explain). The Egyptians themselves did not strain, they rested apart, obviously did not interfere with anyone. The obvious ignorance of the Slavs in the apparent proximity of the Egyptians strained. Compatriots will be served out of turn everywhere and always, even if you have already made an order, and an Egyptian has come up, you will wait, if another one has come up and he is standing 3 people after you, then they will first serve him. Although the Egyptian in the queue is nonsense (I saw it once, and then he is probably ours, but with an Egyptian appearance).
Guide and excursions: not the first time abroad and in Egypt in particular, but they fell for intimidation and bought an excursion on a yacht (money down the drain in the full sense). They took us to Tiran Island. The wind there is terrible, cold. Diving was more like a photo shoot for 10 minutes, there are no wetsuits for everyone, they were put on in turn, they do not match the size and are torn, water flows inside. Those who were second and then had to wear wetsuits. Some have given up diving altogether. Briefing no more than 10 minutes. No reef. Nobody wanted to snorkel at all. Then they took us to a warm bay opposite the Jazz Phanara hotel, we decided to swim there at least (there is less wind and much warmer), but the reef is also no, half-dead, there are few fish. Everyone was cold, some got sick. The travel agency next to the hotel offered us a cheaper and more interesting excursion to Dahab and the Blue Hole. But I didn't want anything anymore.
Animation: very good. We were never interested in animation, but here, well, just great, and exercises, and aqua aerobics, and yoga, and water polo, and dance training (salsa, belly dance), and live music and singing sometimes in the evenings, and shows, and MINI disco for children (children are completely delighted with Katya and her dancers). The animators are funny, perky, not intrusive, but captivating. It's a must see men playing water polo or girls and women dancing. And aunts, uncles, and young people of both sexes went to the exercises.
Summary: A hotel for thick-skinned, lazy people who don’t care, or for non-drying revelers who pass out in any position, or for those who are resilient under any circumstances and looking for positive even in the negative (we tried very hard to be like that) and then if the price does not exceed $ 300 per week for the entire tour.
1. Territory: Clean, below everything is heaped and dense, at the top it is more comfortable. It is just beginning to be prepared for the high season (watered and combed). It will probably be green and beautiful, but later.
2. Rooms: The main building is a tin. The hotel is located under the mountain (main building 5 floors) and on the mountain (bungalows and private villas). In addition, vacationers at the Tropitel Waves Day and Night hotel go through our hotel to the beach, to the city and generally use the entire territory. We can't go to them. All residents of the villas, bungalows, Waves hotel go through the main building (they go to the 1st floor, go along the corridor to the elevator, go up to the 5th floor, go along the corridor to the exit). And so many times, around the clock and far from silent, but just the opposite, especially after night discos. Residents of the Waves are still driven from the main building to their hotel by a tractor (stylized as a steam locomotive, but it sounds like a tractor, especially when it goes uphill). There is no soundproofing in the rooms at all. From the street until two o'clock, a disco or the music of neighboring cafes yells (sliding windows), from the side of the corridor through the door you can hear voices, laughter and the bang of the elevator, announcing the arrival of the elevator on the floor (on the 5th floor you can hear when the elevator stops on the 1st floor). Some rooms overlook the dining room and restaurant next to the hotel (the smell of food, the noise of the hoods), some of the disco of our hotel on the 3rd floor (music and movement along the corridor from the elevator and back). There is a gap of 4-5 mm between the doorway and the door along the perimeter. At night, the light from the corridor replaces the night lamp. We went to the toilet without electricity. I liked the curtains (double, thick, not letting in light, though not washed), the beds (wide) and the mattresses on the beds (high, moderately tight, without depressions and bumps). I didn’t like the bathroom, on which glass was installed from the side of the bathroom to the ceiling (a la shower cabin) only 1/4 of the length from the side of the tap. It is impossible to wash and not splash on the floor, even if you sit on the tap. Such rooms are in the main building and in the bungalow (we changed the room with sooo much difficulty).
3. Dining room: Not a restaurant at all (Sovdepovskaya dining room, only distribution from two sides). Small, noisy, hot, not designed for so many vacationers. Even in the low season, the hallway in front of the dining room lined up with people wanting to eat and waiting for a free table. And the tables are so tight that there is no question of the coronavirus norm, and even it is not possible to sit down and stand up freely; tables are not wiped after previous eaters, but large food remains are simply brushed off, but as soon as you put down the appliance or go for sweets, everything is immediately removed from the table (from the half-eaten dish to all the appliances). You come with sweets, but there is nothing to eat it with. There are two ways out: either look for clean appliances (take it at the next table if / while there is no one there, i. e. steal for a while or eat with your hands). Another joke in this hotel: you can take tea only for breakfast, there is no tea for lunch and dinner (like Europe). There are all drinks (alcohol, yupi, coffee) but no tea. It's in the lobby bar on the first floor. Little quest: "How to eat a pie with tea? "
4. Food: varied and tasty. No matter what they write, but you can always eat delicious food. The breakfasts were generally delightful. Everyone has different tastes and requests, but the food was for every taste (and diet, and steamed, and baked, and fries, there is no only grill) And as always, BUT: the rule "who did not have time, he was late" often worked. e. there was not enough for everyone (strawberries, melons, duck, lamb's legs). There was a lot of food, but something was not enough and not designed for everyone. Maybe that's why there was a queue in front of the entrance to the dining room.
Drinks: all that we tried - rare rubbish (including tea, coffee). My husband occasionally drank bottled beer, we - water, tea.
Snacks: were present both on the beach and at the water park (drinks, buns, at 15-00 - ice cream from the cutter).
Beach: almost nearby, across the road (you won’t go in a swimsuit), sandy with a pontoon, special. shoes are not needed, small ones with densely stuck sun loungers (relatively new), BUT there are catastrophically not enough sun loungers for everyone, and there are many times fewer umbrellas (they are old, shabby and full of holes, they do not cover the shadow well and are dug in very rarely). In winter, getting sunburned is not a problem, but what will happen in the season? In addition, early in the morning, beach-boys lay out towels on deck chairs near the sea and in the shade, such as take places, and then sell them for $ 1 or place their fellow citizens on them.
Pools: There were 2 of 3 heated pools (near the main building and with slides near the bungalows). The heating was good 26-28*C, it seemed to us that the pool with slides was warmer. BUT with sun loungers the situation is like on the beach, and even worse with umbrellas. Finding a place in the shade is almost impossible. Need to take in the morning.
Towels are issued on the beach, at each pool (no need to wear), BUT they write down the room number, though from your words.
Service: the biggest OPA in the hotel. It is practically non-existent. Nowhere. Rewards don't work, chocolate doesn't work. Everyone takes it, smiles, promises to do it, but they do nothing, absolutely. When checking in (they gave us chocolates and a souvenir), they asked for a quiet room with any view - they gave it a "sea view" type and, in combination, a disco opposite the elevator on the 5th floor. We immediately went to change - there are no others, come tomorrow. The night was exhausted. Again no numbers. We turned to gestreleyshen, promised to help, but later. We came later with chocolate, come back later, we come even later - let's go tomorrow, there are no numbers. And people come and settle. I had to turn on the TANK and go ahead (demand the senior administrator, block the window at the reception and interfere with the settlement). And lo and behold, the number was found and even two to choose from. But for 3, both in the first and in the second version, they gave 2 single beds (there was also an option with 1 double bed). They absolutely do not want to put an extra place. We are tired of fighting and wasting our holidays on fuss. Fortunately, the child is small and we fit perfectly on a lorry. Everything in the room for 2 people. (water, towels, etc. ) Bathrobes and slippers on request (they asked for slippers, they brought bathrobes on the 2nd day, and slippers after 1000 reminders on the 4th). Slippers are good after a shower, the whole floor is in the water, and bathrobes are not needed in principle, we didn’t open them alone. And one in windy weather they took with them for a child (it is convenient to wrap it from head to toe after swimming). The room also smelled terribly of sewerage, it was washed, aired, sewerage and air conditioning were cleaned), the refrigerator did not work (we didn’t need it, we told the reception, but no one came, but we didn’t remind), the only outlet burned out , the card was constantly demagnetized (this is a joke of the whole hotel). Cleaning like in Egypt, the guy tried, we thanked him, but he took dirty towels, but didn’t add clean ones without reminders; I didn’t add tea, coffee, soap accessories, but we didn’t need to.
Population: Most of them are from Ukraine, also Kazakhstan and Belarus. By the end of the week, the Egyptians "came in large numbers". Almost all the staff speaks and understands Russian (who is better, who is worse, but with the help of mini-English and Russian it is not a problem to explain). The Egyptians themselves did not strain, they rested apart, obviously did not interfere with anyone. The obvious ignorance of the Slavs in the apparent proximity of the Egyptians strained. Compatriots will be served out of turn everywhere and always, even if you have already made an order, and an Egyptian has come up, you will wait, if another one has come up and he is standing 3 people after you, then they will first serve him. Although the Egyptian in the queue is nonsense (I saw it once, and then he is probably ours, but with an Egyptian appearance).
Guide and excursions: not the first time abroad and in Egypt in particular, but they fell for intimidation and bought an excursion on a yacht (money down the drain in the full sense). They took us to Tiran Island. The wind there is terrible, cold. Diving was more like a photo shoot for 10 minutes, there are no wetsuits for everyone, they were put on in turn, they do not match the size and are torn, water flows inside. Those who were second and then had to wear wetsuits. Some have given up diving altogether. Briefing no more than 10 minutes. No reef. Nobody wanted to snorkel at all. Then they took us to a warm bay opposite the Jazz Phanara hotel, we decided to swim there at least (there is less wind and much warmer), but the reef is also no, half-dead, there are few fish. Everyone was cold, some got sick. The travel agency next to the hotel offered us a cheaper and more interesting excursion to Dahab and the Blue Hole. But I didn't want anything anymore.
Animation: very good. We were never interested in animation, but here, well, just great, and exercises, and aqua aerobics, and yoga, and water polo, and dance training (salsa, belly dance), and live music and singing sometimes in the evenings, and shows, and MINI disco for children (children are completely delighted with Katya and her dancers). The animators are funny, perky, not intrusive, but captivating. It's a must see men playing water polo or girls and women dancing. And aunts, uncles, and young people of both sexes went to the exercises.
Summary: A hotel for thick-skinned, lazy people who don’t care, or for non-drying revelers who pass out in any position, or for those who are resilient under any circumstances and looking for positive even in the negative (we tried very hard to be like that) and then if the price does not exceed $ 300 per week for the entire tour.
Translated automatically from Russian. View original
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