The hotel is terrible. DO NOT RECOMMEND

Written: 21 october 2021
Travel time: 11 — 18 october 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
I recommend reading reviews and drawing conclusions.
I am writing a review about the hotel for the second time in my life in order to help someone not to do something stupid.
Check-in was after 14-30 (we booked a superior room (like it and got it (181 rooms with sea views, with dirty bedding and towels from previous guests)
Non-working safe, refrigerator, sockets were only flowers) By evening, the smell of sewerage intensified and it was already almost a day + mosquitoes, this is something terrible.

I did not give up the struggle for survival, I demanded a form for claiming claims about the number, service, etc. from the JoinUp representative. But the guide completely froze, he clarified at a meeting with vacationers (12.10) That we had arrived in a third world country and what could be claims... BUT my words had a clear meaning and a Miracle happened !! ! I was not allowed to officially send the claim form, BUT they gave my family a good room (169 - superior with a sea view). Cleaning was (personally in our room, as they took note of me - every day, towels in the right amount too). The mosquitoes stayed with us until the end of the holiday - this is a real problem.
Canteens (such as restaurants) with huge queues, terrible breakfasts, Lunches and dinners - at least somehow you could eat (not choose, but just eat).
Sea with one shabby entry, broken sun loungers.
Yes, and places on the beach had to be taken no later than 5 am, otherwise you will lie on a towel on the ground.
Do not leave beach towels on the balcony (two were stolen from us!!! ).
There is practically no Internet, if you go out of the hotel and to the right - there is a small market there, they also sell cards with the Internet, I was seduced. But as it turned out for 11 USD. type I bought 10 GB (it seemed to be enough for a long time !!! ). It ended in three days, I went with claims to the seller and he kind of gave me 3 GB (conclusion: buy only at the airport it's more reliable).
The worst thing is the unsanitary conditions in the hotel!
Louts and insoles JoinUp guides and attendants.
Why such anger in the bulk, the desire to deceive.
A total disappointment.
Conclusion: 3* hotel.
You decide. I wanted to help you choose. All health and good luck.
Translated automatically from Russian. View original