Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
7.0
Food:
7.0
Amenities:
8.0
Settled faster than they could, got a free two-room suite overlooking the pool. The room was dirty upon check-in (5 dollars helped to literally "get out"), then they cleaned it normally. The food is generally ok. The animators are trying. The beach is good, the reef is great.
Now about the negative: Dear hotel administration, you have some representatives of the staff - in particular, we will talk about the hookah maker KARIM, which crosses out ALL positive impressions about the hotel. Karim, in a boorish manner, kicks tourists (with children) off the sofas (near the Sultan's pool), arguing that this is a hookah area, and at my request to show where it is written in the rules, he rudely sent... to the reception (we went there and told I hope they take action).
Yes, the Internet is disgusting (it won't work).
Pros: territory, animation, reef, beach.
Cons: boorish and unprofessional attitude of certain staff members (not only Karim was, but he was frankly rude, so we will keep silent about the rest for now). People like Karim should not work in the Sultan (it scares away tourists). Internet (make it paid, but of good quality, otherwise the problem is how to go to you during the working period)
Now about the negative: Dear hotel administration, you have some representatives of the staff - in particular, we will talk about the hookah maker KARIM, which crosses out ALL positive impressions about the hotel. Karim, in a boorish manner, kicks tourists (with children) off the sofas (near the Sultan's pool), arguing that this is a hookah area, and at my request to show where it is written in the rules, he rudely sent... to the reception (we went there and told I hope they take action).
Yes, the Internet is disgusting (it won't work).
Pros: territory, animation, reef, beach.
Cons: boorish and unprofessional attitude of certain staff members (not only Karim was, but he was frankly rude, so we will keep silent about the rest for now). People like Karim should not work in the Sultan (it scares away tourists). Internet (make it paid, but of good quality, otherwise the problem is how to go to you during the working period)
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Nice quiet family vacation.
- Loved the hotel
- Bad organization of rest
- Gorgeous vacation in the Sultan in January!
- Disappointment and disappointment
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