Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
10.0
Cleanliness:
5.0
Food:
2.0
Amenities:
4.0
Disappointment and disappointment
We read the reviews, really wanted to get into your hotel, and now the X-hour has come, but unfortunately, instead of delight and joy, we got utter disappointment...
And now specifically and in fact:
1. Rooms
We bought rooms overlooking the garden, upon arrival we were solemnly handed a room with a view of the construction site, I think it is logical to assume the level of happiness at that moment, of course we asked to change the room, and cheers, thanks to the hotel, he went to meet us and they gave us a nice room overlooking the basketball court and a piece of the sea. BUT I wanted to note the very fact that a hotel that positions itself as an elite / premium (based on the price tag and reviews of tour managers) ALLOWS ITSELF to offer such rooms to guests? That is, the type can give a ride and someone will be happy with it?
2. Nutrition
This is the main pain, after reading reviews about seafood, shrimp, a wide variety of fruits, including the presence of mango, we arrived and was horrified.
Feta cheese was not at breakfast, I had to go and beg, since after the requests he appeared, and did not leave the table throughout the rest. Again, that is, the administration squeezed it in the hope that it would give a ride ?? ? in hotels, a permanent ingredient is cheaper than your feta, but you don’t have it, this is not the norm
Mango, the seasonal November fruit of Egypt, the hotel again clamped down and did not put it on the buffet, explaining that the season was over... Are you serious?
In Cairo mangoes are in bulk, there are tons of mangoes in the shops behind the hotel, and it costs $ 1-2 for you to buy it dearly? Then remove the stars and sell the hotel for less money
There is a separate conversation about seafood, shrimp were given only once a week, and I had to beg the chef for these same shrimp, because he put 2-3 pieces and reported with great discontent
During the week there were overcooked crabs, rubber octopuses, yes they were, but you don’t know how to cook them deliciously.
The squid rings were overcooked, thanks for the upset stomach, it was great
This is an objective opinion, there is something to compare with. I am writing this based on visiting at least 8 hotels in Egypt, approximately in the same price category, so your seafood is tasteless.
Your pastries, croissants with a disgusting smell of margarine, in general, pastries are they from which stall?
What's the problem with setting up a bakery where you bake fresh bread instead of those fluffy nasty buns. . .
By the way, in hotels at a cost lower than yours, it is available, amazing bread, croissants are baked, I remember with a smile.
You cook sandwiches for lunch, a dubious dish for a 5 * hotel with your price tag (usually a snack at a beach bar), but since it so happened that this delicacy took pride of place on an already modest buffet, then please make them not sweet buns, this is a mockery
Sausages for breakfast of one kind, tasteless, prehistoric cannelone, and the buffet itself is very, very SMALL, apparently served according to the principle - saving should be economical.
In general, this is a complete shock, such dumb food in a hotel with such a price tag, I repeat, there is something to compare with hotels in your price category, and hotels a little cheaper, in which the food was MUCH TASTIER, unfortunately I can’t name the hotels, because. my review will sound like an advertisement and it will be deleted.
BUT with all this horror of your hotel, there is an amazingly wonderful staff here, the guys are the waiters Aziz, Mahmoud, the assistant with the luggage Said, the chef who makes the pasta is a young smiling guy (unfortunately they didn’t remember his name, the pasta is very tasty by the way, this is the only joy on seam table) thank you very much, you are great.
In general, total:
The hotel is not worth the money, food for the top three, take off from the starting price of 350-400 euros and this will be your Red price, you do not match the declared stars and the price, a disgusting vacation, thank you for this.
If you have any questions, I will answer each one with reason.
We read the reviews, really wanted to get into your hotel, and now the X-hour has come, but unfortunately, instead of delight and joy, we got utter disappointment...
And now specifically and in fact:
1. Rooms
We bought rooms overlooking the garden, upon arrival we were solemnly handed a room with a view of the construction site, I think it is logical to assume the level of happiness at that moment, of course we asked to change the room, and cheers, thanks to the hotel, he went to meet us and they gave us a nice room overlooking the basketball court and a piece of the sea. BUT I wanted to note the very fact that a hotel that positions itself as an elite / premium (based on the price tag and reviews of tour managers) ALLOWS ITSELF to offer such rooms to guests? That is, the type can give a ride and someone will be happy with it?
2. Nutrition
This is the main pain, after reading reviews about seafood, shrimp, a wide variety of fruits, including the presence of mango, we arrived and was horrified.
Feta cheese was not at breakfast, I had to go and beg, since after the requests he appeared, and did not leave the table throughout the rest. Again, that is, the administration squeezed it in the hope that it would give a ride ?? ? in hotels, a permanent ingredient is cheaper than your feta, but you don’t have it, this is not the norm
Mango, the seasonal November fruit of Egypt, the hotel again clamped down and did not put it on the buffet, explaining that the season was over... Are you serious?
In Cairo mangoes are in bulk, there are tons of mangoes in the shops behind the hotel, and it costs $ 1-2 for you to buy it dearly? Then remove the stars and sell the hotel for less money
There is a separate conversation about seafood, shrimp were given only once a week, and I had to beg the chef for these same shrimp, because he put 2-3 pieces and reported with great discontent
During the week there were overcooked crabs, rubber octopuses, yes they were, but you don’t know how to cook them deliciously.
The squid rings were overcooked, thanks for the upset stomach, it was great
This is an objective opinion, there is something to compare with. I am writing this based on visiting at least 8 hotels in Egypt, approximately in the same price category, so your seafood is tasteless.
Your pastries, croissants with a disgusting smell of margarine, in general, pastries are they from which stall?
What's the problem with setting up a bakery where you bake fresh bread instead of those fluffy nasty buns. . .
By the way, in hotels at a cost lower than yours, it is available, amazing bread, croissants are baked, I remember with a smile.
You cook sandwiches for lunch, a dubious dish for a 5 * hotel with your price tag (usually a snack at a beach bar), but since it so happened that this delicacy took pride of place on an already modest buffet, then please make them not sweet buns, this is a mockery
Sausages for breakfast of one kind, tasteless, prehistoric cannelone, and the buffet itself is very, very SMALL, apparently served according to the principle - saving should be economical.
In general, this is a complete shock, such dumb food in a hotel with such a price tag, I repeat, there is something to compare with hotels in your price category, and hotels a little cheaper, in which the food was MUCH TASTIER, unfortunately I can’t name the hotels, because. my review will sound like an advertisement and it will be deleted.
BUT with all this horror of your hotel, there is an amazingly wonderful staff here, the guys are the waiters Aziz, Mahmoud, the assistant with the luggage Said, the chef who makes the pasta is a young smiling guy (unfortunately they didn’t remember his name, the pasta is very tasty by the way, this is the only joy on seam table) thank you very much, you are great.
In general, total:
The hotel is not worth the money, food for the top three, take off from the starting price of 350-400 euros and this will be your Red price, you do not match the declared stars and the price, a disgusting vacation, thank you for this.
If you have any questions, I will answer each one with reason.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Nice quiet family vacation.
- Loved the hotel
- Bad organization of rest
- Gorgeous vacation in the Sultan in January!
- Disappointment and disappointment
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