Very good hotel, loved it

Written: 19 december 2017
Travel time: 6 — 15 december 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 9.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
Rested with his wife and friends from the 6th to the 15th of December. In a nutshell - I liked everything. I can't even name the obvious minuses of the hotel.
The territory is large, green, beautiful. It is obvious that they are trying to keep everything in the best possible way. And the bushes will be trimmed and the worn-out tiles will be replaced. In general, well done.
The beach is big. There was enough space for everyone, although the hotel was probably fully loaded. The pontoon is short plastic. Convenient two entrances from the shore. The coral reef is certainly not the best. But there are a lot of fish.
The pools are big and clean. Three of them are heated - "quiet", children's and adult with jacuzzi.

Service is good. Met better. But here everything is on the level. There was a problem with hot water in the room. They reacted instantly. 5 minutes later the technician came and fixed everything. Apparently due to the fact that we had more than 7 nights, upon arrival they brought us a plate of fruit. Bathrobes, although we did not ask for this at the reception. A week later, a plate of cookies. A trifle, but nice.
The rooms are good, clean and spacious. The furniture is not the newest, but not dead. They clean up well. Upon arrival, there was a free minibar waiting for us. Replenishment is paid. But we had enough. There are 3-4 Ukrainian channels on TV. Maybe more.
Animation is not the best, met better, but normal. Work, entertain, etc. Evening shows are mostly imported, as elsewhere. Nothing special.
The food is good. On December 8, the chef changed - Denis, who used to work in Concorde. The food has become tastier and more European. Thanks to the waiter who served us - A. Azim Ibrahim. Unfortunately, the team of staff changed a few days before departure.
The only thing I didn't like was the kids on the second floor of the restaurant. Although there is a dedicated "adults only" area, they run underfoot in the distribution and interfere with guests who are without children. I would like that, by analogy with the "adult" pool, the second floor of the restaurant was completely "adults only".
Indian a la carte restaurant did not impress me. Although my wife and friends liked it. The menu at this restaurant lacks food photos. It would be nice to add. Because the names mean nothing. But I liked the Italian restaurant. Everything was delicious, a lot. If you order pizza, you can take it with you.
Wish there was better Wi-Fi. He is not the fastest in the hotel. And sometimes very slow.
Thanks to all the hotel staff for a great stay! After such a holiday, I want to return!
Translated automatically from Russian. View original