Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
5.0
Cleanliness:
4.0
Food:
5.0
Amenities:
5.0
Rested in Egypt in a hotel
Royal Monte Carlo Sharm El Sheikh 5
12 days in November 2018.
Immediately promptly registered and processed documents in a separate Royal zone in the hotel lobby.
At the Royal restaurant we were fed with seafood. Even though it was a long way to dinner.
In the room, at our request, the curtains were replaced with clean ones,
otherwise there were no complaints.
They presented a bottle of wine and fruit dishes.
Fruit was brought to the room every day.
The sea and the weather did not disappoint.
In the evenings, dinner was each time in a new restaurant.
The courtesy and helpfulness of the staff is to be commended.
in the restaurant and on the beach (they brought whatever you want:
from champagne, wine to ice cream…).
The food is good, varied, lots of seafood.
In general, they were satisfied.
True, one very arrogant type in the face
guide from Anextour named Ahmed Atef
almost ruined our holiday.
Required to visit excursions.
Having received a clear refusal (were in Egypt many times already),
tried to take our passports!
Like, think about it, and tomorrow you will get your passports.
Only perseverance and determination on our part,
helped us pick up our documents.
He lied to us that visiting the sauna and jacuzzi is paid for us.
Before leaving, everyone received written information about the time of departure from the hotel and departure from the airport.
We were not told anything.
In the information about the departure on 18.11. 2018. Our names (out of number 247) were not on the list of those leaving.
To our questions, he made a claim:
Where is the vodka? Where is the chocolate? ...
We also heard Ahmed Atef say to his partner:
let them go with everyone on the bus!
Although the car to the airport was put on.
Ahmed Atef shame for the Royal Monte Carlo Sharm El Sheikh 5 hotel
Ahmed Atef is a disgrace to the Anextour tour operator!!!
Yes, many thanks to NOUR who works at the reception.
He speaks good Russian and always helped, including organizing a car to the airport.
Respect NOUR!
Royal Monte Carlo Sharm El Sheikh 5
12 days in November 2018.
Immediately promptly registered and processed documents in a separate Royal zone in the hotel lobby.
At the Royal restaurant we were fed with seafood. Even though it was a long way to dinner.
In the room, at our request, the curtains were replaced with clean ones,
otherwise there were no complaints.
They presented a bottle of wine and fruit dishes.
Fruit was brought to the room every day.
The sea and the weather did not disappoint.
In the evenings, dinner was each time in a new restaurant.
The courtesy and helpfulness of the staff is to be commended.
in the restaurant and on the beach (they brought whatever you want:
from champagne, wine to ice cream…).
The food is good, varied, lots of seafood.
In general, they were satisfied.
True, one very arrogant type in the face
guide from Anextour named Ahmed Atef
almost ruined our holiday.
Required to visit excursions.
Having received a clear refusal (were in Egypt many times already),
tried to take our passports!
Like, think about it, and tomorrow you will get your passports.
Only perseverance and determination on our part,
helped us pick up our documents.
He lied to us that visiting the sauna and jacuzzi is paid for us.
Before leaving, everyone received written information about the time of departure from the hotel and departure from the airport.
We were not told anything.
In the information about the departure on 18.11. 2018. Our names (out of number 247) were not on the list of those leaving.
To our questions, he made a claim:
Where is the vodka? Where is the chocolate? ...
We also heard Ahmed Atef say to his partner:
let them go with everyone on the bus!
Although the car to the airport was put on.
Ahmed Atef shame for the Royal Monte Carlo Sharm El Sheikh 5 hotel
Ahmed Atef is a disgrace to the Anextour tour operator!!!
Yes, many thanks to NOUR who works at the reception.
He speaks good Russian and always helped, including organizing a car to the airport.
Respect NOUR!
Translated automatically from Russian. View original
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