I do not recommend the hotel

Written: 21 january 2013
Travel time: 30 december 2012 — 10 january 2013
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 2.0
Food: 10.0
Amenities: 10.0
We went to this hotel on 30.12. 12-10.01. 12. As a result, I want to say that we will not go to this hotel again and will not recommend it to anyone. Firstly, the hotel does not meet the level of 5 *. The rooms in the hotel are all old (we gave 30 dollars at the reception to give us a good room, as a result, the room was changed 3 times, we decided to stay on the 3rd one, because we realized that the condition of all the rooms is almost the same). The general condition of the hotel renovation also leaves much to be desired. I also didn’t like the fact that the hotel doesn’t wash the windows well, especially on the doors at the exit from all restaurants - the doors there were constantly slammed and it seemed that no one had washed them in 12 days.
Sea:
The entrance to the sea is only from the pontoon, the length of the pontoon is 600 m. When you walk along the pontoon, the wind always blows, as you walk along the open sea area. The coral reef is very weak and poor. We were in other hotels - there is something to compare.

Nutrition:
In terms of food, the hotel corresponds to the level of 5 *.
In total there are 7 restaurants on the territory, the choice of food is very good.
Animation:
Animation - just awful! ! ! In the evenings it is very boring and monotonous, as the hotel has a very weak animation group.
New Year's Eve and Christmas Dinner:
Since we got to the hotel on New Year's holidays, it was necessary to pay extra on departure for $ 100 per person for New Year's and Christmas dinner. Dinner was held in a separate tent outside the hotel. As a result, the food at dinner - everything is OK, BUT:
The buffet opened at 20.00 and already at 22.00 all the food was removed. They also began to clear everything from the guests' tables already at 22.00, that is, if someone wanted to eat or drink at the New Year's Eve, then there was nowhere to get food! ! ! The entertainment program is just awful! The entertainment program was conducted by the same animators of the hotel, in the end it was boring and not interesting. The entertainment program started at 20.00, on New Year's Eve people still sat until 24.00.
00 - we waited for the meeting of the New Year, but for the Christmas Dinner all the people had dinner and immediately left at 21.00, although the entertainment program was supposed to go until 24.00. We left the Christmas dinner at 21.00 almost the penultimate one. That is, we paid $ 100 for these festive dinners, in the end we gave the money away for nothing ! ! ! By the way, after the Christmas dinner, many people at the reception wrote complaints, including us, but nothing has changed.
Weather in the period 30.12-10.01:
From 08.00 to 14.00 the air temperature was about +25, after 14.00 it started to get colder and yesterday it was about +15. The wind on the territory of the hotel was not felt, and on the pontoon on the way to the sea the wind was sometimes very strong.

Bottom line: for the kind of money that Royal Albatros Moderna takes from its guests, you can get much more in other hotels.
Translated automatically from Russian. View original