Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
8.0
Cleanliness:
9.0
Food:
10.0
Amenities:
9.0
We stayed at this hotel twice - in April 2010 and in June 2011. Everyone loved it, just like last year. The hotel is wonderful! A German restaurant and a coffee bar have been added - the latte there is super! And the adult water park just do without words! now in order
We settled quickly, as we asked in the active zone, the view from the room - the sea, the active pool and the bar. The room is big enough. Everything worked in the room - the air conditioner was very cold, they even turned it off at night, the safe in the room was free, a kettle, cups and a set of tea, coffee, cream and soap, shampoos were constantly replenished, the room was cleaned well, the TV showed 2 Russian channels - ORT (Europe) and RTR-Planet.
The food is just for slaughter - it was everything! Of the fruits were oranges, grapefruits, apples, melons, peaches, dates, bananas. It was possible to take everything calmly from restaurants to rooms and around the territory. I was very pleased with the coffee bar, it worked from 7-15.00 and 18-21.00 - latte, cappuccino, espresso, americano, mochachino, etc. - -everything is free during the opening hours of this bar, it is located near a German restaurant. The bars worked fine, the alcohol in the bars was of quite good quality - -brandy, rum, whiskey and their derivative cocktails, but discrimination is felt - -gave $ 1 to the bartender - then they give you beer and drinks in a glass and bring it to a sun lounger, didn’t give it - get it in disposable or plastic cups and go take it yourself to the bar. We gave a dollar at each bar of the hotel and the attitude towards us was normal. People don't be greedy - in this country IT IS ACCEPTED TO LEAVE BAKSHISH! Not so much, but they are pleased and you are well.
The staff are all polite, always say hello, ask how you are. The front desk staff is also very friendly. Our child got sick right before the flight and we had to use insurance (for the first time in 4 visits to Egypt), so that the hotel doctor looked at the clinic, at the reception they dialed the insurance number in Cairo and let them talk to a representative of the insurance company for free. When we all figured out where to go and what documents we had to bring with us to the clinic (we needed a copy of the insurance and all pages of the passport), we again made a photocopy at the reception for free. The doctor carefully examined the child and it turned out that she had a sore throat - he gave out all the medicines for treatment for free. The number was initially changed without problems and unnecessary conversations (maybe because we were 2 times). Animation is mainly in English and German, but there is also a Russian-speaking animator Sasha, who will tell you everything and tell you. And just do the animation is not very - -there is no single cheerful team of animators - -everyone does his own work, and it is clear that not with great pleasure... But we were not bored, the hotel has enough entertainment.
The territory of the hotel is simply huge - there is everything - a children's water park, and an adult water park, and a relax zone, and a quiet zone. The playground was moved to the beach near the bar, and for the smallest playground near the main restaurant. The gardeners of the hotel are smart, they cut, water, take care of the plants all day long. Everywhere is clean and beautiful.
There are not many shops in the hotel and the prices seem to be reasonable, and if you haggle, then just do it cheaply. Half of the shops outside the hotel are closed, either out of season, or the revolution has done its job, but we did not find gold, textiles either. In general, you need to go shopping to Arab Set - a small market with shops in Nabq - everything is cheaper there than in the Old Market, they sell well - - from the hotel by minibus $ 1, you can buy everything you need there, it makes no sense to go to the OLD market for souvenirs, hookah, etc.
All in all a good hotel - value for money! There will be an opportunity, we will fly there more than once (for this money)! Have a good holiday, do not be afraid, feel free to choose this hotel!
We settled quickly, as we asked in the active zone, the view from the room - the sea, the active pool and the bar. The room is big enough. Everything worked in the room - the air conditioner was very cold, they even turned it off at night, the safe in the room was free, a kettle, cups and a set of tea, coffee, cream and soap, shampoos were constantly replenished, the room was cleaned well, the TV showed 2 Russian channels - ORT (Europe) and RTR-Planet.
The food is just for slaughter - it was everything! Of the fruits were oranges, grapefruits, apples, melons, peaches, dates, bananas. It was possible to take everything calmly from restaurants to rooms and around the territory. I was very pleased with the coffee bar, it worked from 7-15.00 and 18-21.00 - latte, cappuccino, espresso, americano, mochachino, etc. - -everything is free during the opening hours of this bar, it is located near a German restaurant. The bars worked fine, the alcohol in the bars was of quite good quality - -brandy, rum, whiskey and their derivative cocktails, but discrimination is felt - -gave $ 1 to the bartender - then they give you beer and drinks in a glass and bring it to a sun lounger, didn’t give it - get it in disposable or plastic cups and go take it yourself to the bar. We gave a dollar at each bar of the hotel and the attitude towards us was normal. People don't be greedy - in this country IT IS ACCEPTED TO LEAVE BAKSHISH! Not so much, but they are pleased and you are well.
The staff are all polite, always say hello, ask how you are. The front desk staff is also very friendly. Our child got sick right before the flight and we had to use insurance (for the first time in 4 visits to Egypt), so that the hotel doctor looked at the clinic, at the reception they dialed the insurance number in Cairo and let them talk to a representative of the insurance company for free. When we all figured out where to go and what documents we had to bring with us to the clinic (we needed a copy of the insurance and all pages of the passport), we again made a photocopy at the reception for free. The doctor carefully examined the child and it turned out that she had a sore throat - he gave out all the medicines for treatment for free. The number was initially changed without problems and unnecessary conversations (maybe because we were 2 times). Animation is mainly in English and German, but there is also a Russian-speaking animator Sasha, who will tell you everything and tell you. And just do the animation is not very - -there is no single cheerful team of animators - -everyone does his own work, and it is clear that not with great pleasure... But we were not bored, the hotel has enough entertainment.
The territory of the hotel is simply huge - there is everything - a children's water park, and an adult water park, and a relax zone, and a quiet zone. The playground was moved to the beach near the bar, and for the smallest playground near the main restaurant. The gardeners of the hotel are smart, they cut, water, take care of the plants all day long. Everywhere is clean and beautiful.
There are not many shops in the hotel and the prices seem to be reasonable, and if you haggle, then just do it cheaply. Half of the shops outside the hotel are closed, either out of season, or the revolution has done its job, but we did not find gold, textiles either. In general, you need to go shopping to Arab Set - a small market with shops in Nabq - everything is cheaper there than in the Old Market, they sell well - - from the hotel by minibus $ 1, you can buy everything you need there, it makes no sense to go to the OLD market for souvenirs, hookah, etc.
All in all a good hotel - value for money! There will be an opportunity, we will fly there more than once (for this money)! Have a good holiday, do not be afraid, feel free to choose this hotel!
Translated automatically from Russian. View original
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