Wasted a week of vacation

Written: 19 july 2009
Travel time: 14 — 21 june 2009
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 6.0
Food: 8.0
Amenities: 9.0
Egypt - Sharm El Sheikh, REHANA ROYAL
Hello. 3 weeks ago, but the negative impressions are still oh so fresh... I won't get hung up on them, that's all - as they say in fairness. We flew through Turtesse, there are absolutely no complaints about them ... transfer, guide, everything is as it should be. So, we arrived with a girl at the hotel. It was 16 hours already. We handed over the documents (some immediately put $ in their passports) We waited 20 minutes and started handing out rooms. Since this all started. At the reception, they immediately asked in the forehead what kind of room we want - standard or good for extra. fee? When asked how much this extra. payment, they answered - 140 dollars per week. We kindly refused, they said that the standard one would do. And you won't believe it, they gave us the furthest room from the sea in the farthest building... under the very reception building. And since the territory there is quite large, it would not be possible at all to go to the sea. So, he gave us a card from the room, all dissatisfied, they say here ...
if you don't like it, come. During the first 10 minutes of our stay in the room, a bellboy brought us a bag and asked how the room was. We explained everything to him in detail, since he knew English, he promised to resolve the issue. (the room number was 7014 ... for those who will still go there, pay attention ... the first digit is the building number, 1 - on the seashore, 2 - a little further, etc. - 7 is an extreme option - then comes the number floors - 0 is the 1st floor, 1 is the second floor, etc. ). In the end, for 40 dollars we were given room 4138, between the sea and the reception, good accommodation. It all left its residue. Now I will go more briefly about the pros and cons. Cons: The bed in the room is changed only if you ask. And so - only cosmetic cleaning and all. What would they know right away and not wait for them to change it themselves. You won’t be able to do sports there, if this is relevant for someone. The face has a bench and dumbbells... everything else is broken.

Across the road in their 4 * hotel there is a fitness center, I went there - and there are 4 simulators of which 2 work and 2 do not, the room is 20 square meters, i. e. for 4-5 people at the same time. No trainers. The dining room is very difficult to accommodate if you do not come at the beginning of the meal. Not because there are no tables, there are enough of them - just either there are no appliances, or they are not removed))), or simply there are no napkins, etc. Only normal swimmers can swim in the sea, it is calm only at 16 hours -17 pm, but then the sun is already setting and everything is not so beautiful in a mask under water ... The towels are poorly washed everywhere, both in the room and on the beach. No animation. Every day only children's disco and that's it. The boredom was unbearable. The service is decent, as for a country of the 3rd world - that is, very weak. If you want to swim in the sea without having a 35-meter depth under your feet, you will not succeed. Since 60 meters to the pantone - a depth of 50 cm maximum.
I could go on and on about a lot more, but I won't. Of the pluses, there are only a few - the Hotel, like the Building, is very good, large, the territory is well thought out, it is not crowded for anyone. There are plenty of loungers everywhere. The food was delicious, but I ate mostly familiar food ... Many pools and a beautiful reef. In general, I am not at all picky and do not resent. But after 3-4 days I already wanted to go home. After leaving, I was very glad that it was all over, because vacation time was just being killed.

So I completely agree and confirm everything described in the review above...
Translated automatically from Russian. View original