The hotel does not correspond to 4 * in detail on the points below

Written: 1 september 2018
Travel time: 21 — 28 august 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 3.0
Food: 7.0
Amenities: 4.0
1. we chose this hotel on a last-minute tour two days before departure, the reviews were different, so it was difficult to understand who was picking on and who was objective, we were 2 adults and a child
2. Check-in went pretty quickly, we arrived at 8 in the morning, at 9 we were at the hotel, we were settled somewhere at 11
3. The hotel was apparently originally built a long time ago, but the marble hall has high ceilings, but the rooms are ala sovdep killed, specifically in ours: the air conditioner did not work (during the day it was fixed, since we contacted the reception and eliminated this problem), the lock on the balcony door is broken, it was opened and closed with scissors, the bathroom is working but Soviet moods, furniture too, bedding and towels washed but not washed, asked to be changed (although all the linen is similar there), curtains are dirty for 10 years, not washed, the room is cleaned every 3 days superficially
4.

I liked the large territory of the hotel (although it is not very well-groomed, there are dried plants and garbage) and the proximity to the sea, the sea is beyond praise, clean and transparent (you need to go down the stairs to the beach for about 10 minutes to go at a slow pace. The beach is not cleaned, there are few sunbeds, but we had enough , sunbeds killed and mattresses on them Stalin still lay
5. The food is declared all-inclusive in fact, as it was earlier in the comments three times a day, we ate normally, but the food is basically like in Ukraine, do not expect delicacies, oranges are always from fruit, melon a couple of times and watermelon once, dates a couple of times (sometimes they were overripe), soup, rice, vermicelli, potatoes, scrambled eggs, cucumbers, tomatoes, lettuce, peppers, unsweetened bakery products, tortillas, also sweet donuts, biscuits every day and baklava.
From drinks, water and Yuppies, if people of my age remember these powdered drinks, it’s hard to drink water, so stock up on a bottle and collect from the cooler in the dining room, sometimes it may not be available, tea coffee in the morning. We got on holidays when a lot of locals arrived, it was unpleasant when they were given food / dishes, etc. , without a queue, as their own and a lot, and for tourists, one by one, also had to wait.
6. For drinks separately:
alcohol in the hotel bar: beer, people also drank tequila, gin of dubious quality and little, begged, poured into small plastic glasses, children sprite and cola, too, almost beg for very little.
7. if you have some problem / question or at the reception or there was a guy, one good worker, I don’t remember the name, always helped, the main thing is to ask for advice in a friendly way, if you bully (and we saw such tourists) then immediately negative and refusal. We didn’t have any problems with the staff, they were friendly
eight.
Wi-Fi is password-protected and rarely works only at the reception, there is no phone at the reception, my advice is to do as we did at the airport, buy an Egyptian SIM card for $ 10 and anm it was enough for 9 days of Internet and it didn’t even end, everything will be set up by the employees of the airport mob connection where to buy map

9. Those who will swim in the sea immediately buy special shoes, you can buy them at a stall in the hotel, which we did $ 4 gfhf-yj 'nj vs gjnjhujdfkbcm (those who were greedy from tourists were injured because the bottom of the beach is coral)
10. Advice: you can buy everything in a stall in a hotel, as our experience has shown, the prices here are the same as in the bazaar for most goods/souvenirs
11. A taxi costs $3 one way if you want to go to the old town, Soho or somewhere else
12.
If you take an excursion, then the hotel guide is much more expensive, and so the guys go to the beach and offer the same thing but cheaper, but carefully they sold us a trip on a yacht for three $ 50 with the words that masks / snorkels / fins / vests are included in the price for in fact, I had to rent it at the river port for $ 2 a unit of any of the above, we took only a mask and a vest for the child, it is +4 dollars, so it’s better not to go anywhere without money. Although the guide had this tour for $ 75, so they still saved
13. The hotel guide seemed unpleasant, before the meeting he quarreled with another tourist not from our arrival and then was frankly aggressive in talking with the newly arrived tourists, signed up for a tour with him, then it turned out that he was not there that day, and we had already gathered and were waiting for the transfer .
fourteen.
take towels for the beach according to the map by the pool, since they are usually not on the beach, once a day in the morning, you can take yourself and just don’t hand them over, as they may not be enough later for everyone

Conclusion: the second time I will go to the hotel only after a thorough renovation and recruitment of more staff. The staff is friendly, but they are sewn up there, everyone helps at crowded points, bartenders and animators, receptionist and other employees in the dining room when tourists go to eat en masse. The sea is excellent and those who are unpretentious in everyday life will be fine like us, we didn’t bother, at first of course there was a shock and then they were philosophical and enjoyed the rest))))
Translated automatically from Russian. View original